How do I appeal an unemployment insurance denial in Arizona?

1. Agency. The Arizona Department of Economic Security (DES), Unemployment Insurance Administration, administers UI under A.R.S. Title 23, Chapter 4 (§ 23-601 et seq.).

2. Common Disqualifications. Voluntary quit without good cause connected with the work (A.R.S. § 23-775(1)), discharge for willful or negligent misconduct (§ 23-775(2)), refusal of suitable work (§ 23-776), not able and available (§ 23-771(3)), or receipt of severance.

3. Determination Notice. DES mails a Determination of Deputy stating the reason and appeal rights.

4. Appeal Deadline. 15 calendar days from the mailing date of the determination (A.R.S. § 23-773). Late appeals require good cause.

5. Filing the Appeal. File online through the DES UI portal, by mail to the Appeals Office, by fax, or in person.

6. First-Level Hearing. The Appeal Tribunal (Office of Appeals) conducts a telephonic de novo hearing before an Appeals Referee (A.R.S. § 23-672). Both parties testify under oath and may cross-examine.

7. Burden of Proof. Employer bears the burden on misconduct discharge; claimant bears the burden on good-cause voluntary quit.

8. Decision. The Referee issues a written decision typically within 30 days.

9. Second-Level Administrative Appeal. Petition the Appeals Board within 30 days (A.R.S. § 23-672(E)); the Board reviews on the record with discretion to take more evidence.

10. Judicial Review. Apply to the Court of Appeals for an appeal as of right within 30 days under A.R.S. § 23-672(F); review is on the substantial-evidence standard.

11. Continued Filing. Continue weekly certifications during the appeal to preserve back pay.

12. Overpayment. If you lose, DES issues an overpayment notice; non-fault waiver may be granted where recovery would be against equity and good conscience (A.R.S. § 23-787).

This is legal information, not legal advice.