Nicole Lampo v. Amedisys Holding, LLC

Syllabus

The issue before the Court is whether the parties formed an arbitration agreement. There is no doubt the employer made its employee an offer to resolve all disputes by arbitration. The question is whether the employee accepted the offer. The employer argues she accepted the offer simply by not taking steps to \opt out\ of the company's \Arbitration Program.\ The circuit court found failure to opt out did not constitute acceptance of the offer, and thus no arbitration agreement was formed. The court of appeals reversed. We reverse the court of appeals.