Cloutier v. Costco Wholesale Corp.

How courts have described this case

Verbatim parenthetical descriptions written by other courts when citing this decision. Ranked by citation-network relevance.

• finding that reputational concerns, including an employer’s public image, are relevant to the undue hardship analysis
• finding undue hardship under pre-Groff standard where Costco employee’s requested accommodation—to wear facial piercings at work—posed risk of reputational injury
• finding undue hardship based on risk of damage to employer’s public image
• to show a prima facie Chapter 151B case, a plaintiff must show “the employer required her to violate a religious practice required by her sincerely held belief”
• \it is not the law that customer preference is an insufficient justification\
• “[T]he accommodation offered by the employer does not have to be the best accommodation possible, and the employer does not have to demonstrate that alternative accommodations would be worse or impose an undue hardship.”

Source: CourtListener parenthetical corpus (CC0).