SENATE 3170119th CongressCommittee on Veterans' Affairs. Hearings held.
Stuck On Hold Act
- Last Action
- 4/29/2026
Actions
- 2026-04-29Committee on Veterans' Affairs. Hearings held.
- 2025-11-10Read twice and referred to the Committee on Veterans' Affairs.
- 2025-11-10Introduced in Senate
CRS Summary
As of 2025-11-10 (00)
Stuck On Hold Act
This bill requires the Department of Veterans Affairs (VA) to implement automated systems for their customer phone lines that inform callers of the expected wait time and that offer callbacks for wait times of more than 10 minutes. The VA must also issue guidance to reduce the average wait time to no more than 10 minutes.
Cosponsors (1)
- Mark Kelly (D-AZ)
Subjects
- Department of Veterans Affairs
- Social Security Administration
- Telephone and wireless communication
Sourced from Congress.gov (public domain).
This is legal information, not legal advice. Laws vary by jurisdiction and change frequently. Always verify current law with official sources and consult a licensed attorney in your jurisdiction for advice on your specific situation.