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HOUSE 6656118th CongressReceived in the Senate and Read twice and referred to the Committee on Veterans' Affairs.

Stuck On Hold Act

Last Action
9/25/2024

Actions

  • 2024-09-25Received in the Senate and Read twice and referred to the Committee on Veterans' Affairs.
  • 2024-09-25Motion to reconsider laid on the table Agreed to without objection.
  • 2024-09-25On motion to suspend the rules and pass the bill, as amended Agreed to by voice vote. (text: CR H5776)
  • 2024-09-25Passed/agreed to in House: On motion to suspend the rules and pass the bill, as amended Agreed to by voice vote. (text: CR H5776)
  • 2024-09-25DEBATE - The House proceeded with forty minutes of debate on H.R. 6656.
  • 2024-09-25Considered under suspension of the rules. (consideration: CR H5776-5777)
  • 2024-09-25Mr. Bost moved to suspend the rules and pass the bill, as amended.
  • 2024-04-17Forwarded by Subcommittee to Full Committee (Amended) by Voice Vote.
  • 2024-04-17Subcommittee Consideration and Mark-up Session Held
  • 2024-03-20Subcommittee Hearings Held
  • 2024-01-11Referred to the Subcommittee on Economic Opportunity.
  • 2023-12-07Referred to the Committee on Ways and Means, and in addition to the Committee on Veterans' Affairs, for a period to be subsequently determined by the Speaker, in each case for consideration of such provisions as fall within the jurisdiction of the committee concerned.
  • 2023-12-07Referred to the Committee on Ways and Means, and in addition to the Committee on Veterans' Affairs, for a period to be subsequently determined by the Speaker, in each case for consideration of such provisions as fall within the jurisdiction of the committee concerned.
  • 2023-12-07Introduced in House
  • 2023-12-07Introduced in House

CRS Summary

As of 2023-12-07 (00)

Stuck On Hold Act

This bill requires the Department of Veterans Affairs and the Social Security Administration to implement automated systems for their customer phone lines that inform callers of the expected wait time and that offer callbacks for wait times of more than 15 minutes. The agencies must also issue guidance to reduce the average wait time to no more than 15 minutes.

Cosponsors (3)

  • Henry Cuellar (D-TX)
  • Mike Thompson (D-CA)
  • Daniel Webster (R-FL)

Subjects

  • Department of Veterans Affairs
  • Social Security Administration
  • Telephone and wireless communication
Read on Congress.gov

Sourced from Congress.gov (public domain).

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