HOUSE 5992119th CongressReferred to the Subcommittee on Economic Opportunity.
Stuck On Hold Act
- Last Action
- 11/17/2025
Actions
- 2025-11-17Referred to the Subcommittee on Economic Opportunity.
- 2025-11-10Referred to the House Committee on Veterans' Affairs.
- 2025-11-10Introduced in House
- 2025-11-10Introduced in House
CRS Summary
As of 2025-11-10 (00)
Stuck On Hold Act
This bill requires the Department of Veterans Affairs (VA) to implement automated systems for their customer phone lines that inform callers of the expected wait time and that offer callbacks for wait times of more than 10 minutes. The VA must also issue guidance to reduce the average wait time to no more than 10 minutes.
Cosponsors (8)
- Derrick Van Orden (R-WI)
- Tom Barrett (R-MI)
- Juan Ciscomani (R-AZ)
- Daniel Webster (R-FL)
- Kimberlyn King-Hinds (R-MP)
- Eugene Vindman (D-VA)
- Josh Harder (D-CA)
- Josh Riley (D-NY)
Subjects
- Department of Veterans Affairs
- Social Security Administration
- Telephone and wireless communication
Sourced from Congress.gov (public domain).
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