Federal Agency Customer Experience Act of 2019
- Last Action
- 5/8/2019
Actions
- 2019-05-08Referred to the House Committee on Oversight and Reform.
- 2019-05-08Introduced in House
- 2019-05-08Introduced in House
CRS Summary
As of 2019-05-08 (00)
Federal Agency Customer Experience Act of 2019
This bill requires certain agencies to collect voluntary feedback with respect to their services and transactions. Each of the agencies must (1) annually publish such feedback on its website and report on such feedback to the Office of Management and Budget, and (2) report on the solicitation of such feedback.
The Government Accountability Office shall publish a report assessing the data collected and reported by the agencies.
The feedback may not be used in any appraisal of job performance of a federal employee.
Cosponsors (2)
- Gerald Connolly (D-VA)
- Ro Khanna (D-CA)
Subjects
- Congressional oversight
- Government information and archives
- Government studies and investigations
- Performance measurement
Sourced from Congress.gov (public domain).
This is legal information, not legal advice. Laws vary by jurisdiction and change frequently. Always verify current law with official sources and consult a licensed attorney in your jurisdiction for advice on your specific situation.