Rule2026-20362
Wireline Competition Bureau and Office of Economics and Analytics Adopt 2026 Mandatory Data Collection for Incarcerated People's Communications Services
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Published
October 5, 2026
Issuing agencies
Federal Communications Commission
Abstract
In this Order, the Wireline Competition Bureau (WCB) and the Office of Economics and Analytics (OEA) (collectively, WCB/OEA) adopt instructions, Word and Excel templates, and a certification form to implement the 2026 incarcerated people's communications services (IPCS) Mandatory Data Collection.
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[Federal Register Volume 91, Number 191 (Monday, October 5, 2026)]
[Rules and Regulations]
[Pages 63149-63156]
From the Federal Register Online via the Government Publishing Office [<a href="http://www.gpo.gov">www.gpo.gov</a>]
[FR Doc No: 2026-20362]
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FEDERAL COMMUNICATIONS COMMISSION
47 CFR Part 64
[WC Docket Nos. 23-62; 12-375; DA 26-1008; FR ID 369648]
Wireline Competition Bureau and Office of Economics and Analytics
Adopt 2026 Mandatory Data Collection for Incarcerated People's
Communications Services
AGENCY: Federal Communications Commission.
ACTION: Final action.
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SUMMARY: In this Order, the Wireline Competition Bureau (WCB) and the
Office of Economics and Analytics (OEA) (collectively, WCB/OEA) adopt
instructions, Word and Excel templates, and a certification form to
implement the 2026 incarcerated people's communications services (IPCS)
Mandatory Data Collection.
DATES: Compliance date: Providers must file their submissions by
December 21, 2026.
ADDRESSES: Federal Communications Commission, 45 L Street NE,
Washington, DC 20554.
People with Disabilities: To request materials in accessible
formats for people with disabilities (Braille, large print, electronic
files, audio format), send an email to <a href="/cdn-cgi/l/email-protection#ef898c8cdadfdbaf898c8cc1888099"><span class="__cf_email__" data-cfemail="93f5f0f0a6a3a7d3f5f0f0bdf4fce5">[email protected]</span></a>, or call the
Consumer and Governmental Affairs Bureau at (202) 418-0530 (voice) or
(202) 418-0432 (TTY).
FOR FURTHER INFORMATION CONTACT: Wireline Competition Bureau, Pricing
Policy Division, at <a href="/cdn-cgi/l/email-protection#4a031a09190a2c2929642d253c"><span class="__cf_email__" data-cfemail="da938a99899abcb9b9f4bdb5ac">[email protected]</span></a>.
SUPPLEMENTARY INFORMATION: This is a summary of WCB and OEA's Order, DA
26-1008, adopted September 21, 2026 and released September 21, 2026, in
WC Docket Nos. 23-62 and 12-375. The full text of this document is
available online at <a href="https://docs.fcc.gov/public/attachments/DA-26-1008A1.pdf">https://docs.fcc.gov/public/attachments/DA-26-1008A1.pdf</a> or accessing the Commission's Electronic Comment Filing
System (ECFS) website at <a href="http://www.fcc.gov/ecfs">www.fcc.gov/ecfs</a>.
Synopsis
I. Introduction
1. By this Order, the Wireline Competition Bureau (WCB) and the
Office of Economics and Analytics (OEA) (collectively, WCB/OEA) adopt
instructions, Word and Excel templates, and a certification form to
implement the 2026 Mandatory Data Collection (2026 MDC) relating to
incarcerated people's communications services (IPCS). Our actions are
taken pursuant to the authority delegated to WCB and OEA by the
Commission in the 2025 IPCS Order, 90 FR 56013, December 5, 2025, and
implement proposals set forth in the 2026 Mandatory Data Collection
Public Notice (2026 MDC PN), 91 FR 36552, June 17, 2026, with
refinements and clarifications responsive to the record.
II. Background
2. Pursuant to this delegation, WCB and OEA released the 2026 MDC
PN on June 8, 2026, 91 FR 36552, June 17, 2026, which sought comment on
the contours and specific requirements of the proposed 2026 MDC.
Specifically, in the 2026 MDC PN, WCB and OEA sought comment on
streamlining the 2023 Mandatory Data Collection, while continuing to
collect the information necessary to support the Commission's
ratemaking efforts. WCB and OEA also sought comment on the proposed
instructions, Word and Excel templates, and certification form.
Concurrently, in accordance with the Paperwork Reduction Act of 1995
(PRA), the Commission published a notice in the Federal Register
seeking initial comment on the proposed reporting requirements, 91 FR
38435, June 25, 2026.
III. Discussion
3. Pursuant to our delegated authority, we adopt the 2026 IPCS
Mandatory Data Collection instructions, Word and Excel templates, and
certification form as proposed in the 2026 MDC PN, with limited
exceptions as discussed below. We revise the previous 2023 Mandatory
Data Collection (2023 MDC), 88 FR 51240, August 3, 2023 to more
narrowly tailor the scope of this collection to appropriately reduce
reporting burdens without compromising the Commission's ratemaking
efforts. Commenters broadly support the proposal to streamline the data
collection and generally support the overall reporting structure and
organization, which remains largely consistent with prior iterations.
We decline to adopt various suggestions to further streamline the data
collection as discussed herein, and find that the collection we adopt
will enable the Commission to assess the status of the industry,
including the development and deployment of video IPCS.
A. Reporting Period
4. We adopt the proposal to limit the mandatory data collection
reporting period to the calendar year 2025. We find that collecting
calendar year 2025 data will ``provide the most pertinent and best
indicator of relevant costs,'' as it represents the most recent full
year of reporting data available. ViaPath recommends the data
collection ``should be focused on calendar year 2025 data only'' as
those data ``represent the most recent data available, and are
therefore likely to be more representative of future operations by IPCS
providers than data from prior years.'' It also notes that ``[u]sing
one year of data is consistent with the approach in the 2023 MDC.'' And
as we have catalogued elsewhere, various parties applaud our efforts to
streamline the collection and reduce reporting burdens generally. As we
discuss in greater detail below, we decline suggestions to expand the
scope of the collection, and instead ``rely on the best data
available,'' which we believe strikes the right balance between the
benefit of the information collected and the proportionate burden
involved in the collection.
5. Securus and the Wright Petitioners advocate for a three-year
reporting period to capture industry data from 2023, 2024, and 2025,
which they argue would provide the Commission with ``a more nuanced
picture of costs and cost trends.'' These commenters also argue that
collecting multiple years of reporting data would materially help the
Commission identify longer term cost structures, particularly ``for new
services such as video calling.'' Similarly, the Brattle Group argues
that a single-year collection would leave the Commission ``without the
time-series information needed for future rate-setting.''
6. We decline to adopt proposals to expand the reporting period
beyond calendar year 2025. We are sensitive to the burdens involved in
responding to the collection, and are unpersuaded that the benefits of
requiring providers to submit multiple years of data outweigh
[[Page 63150]]
the additional burden involved. Our approach is not dissimilar to that
suggested by the Wright Petitioners in the context of the previous data
collection, where they acknowledged the importance of balancing the
value of gathering additional data against the burden of doing so. The
Commission previously collected industry cost data for calendar year
2022, which in conjunction with 2025 data will enable the Commission to
estimate industry trends and largely moot such concerns. Additionally,
our data collection instructions require disaggregated reporting of
capital assets, capital expenses and operating expenses, and require
providers to fully document and explain their cost allocations. In that
way, we capture providers' investment in long-term assets and the
recurring expenses they incur to supply IPCS on a continuous basis. In
sum, we find that the burdens of expanding the data collection to
include multiple years of data outweigh the benefits.
7. For these reasons, we also decline to adopt expanded reporting
of specific metrics in other years as suggested by the Brattle Group in
lieu of expanding the reporting period. It proposes that if the
reporting period is limited to the collection of calendar year 2025
data, providers should additionally be required to submit calendar year
2024 data for ``a limited set of high value metrics,'' and also
suggests requiring providers to report data on site commissions and
payments to facilities after April 2026, or after the Commission's
prohibition of site commissions became effective. We do not agree that
these targeted collections are required to supplement calendar year
2025 data, nor do we agree that they would yield benefits commensurate
with their burdens. To the contrary, we find that collecting only a
select subset of data for certain years would risk a potentially
misleading partial view of the industry in that timeframe, which could
leave the Commission without a consistent dataset on which to base
permanent IPCS rate caps. The Wright Petitioners have previously
recognized the value of ``collect[ing sufficient] data to ensure a
holistic view of the IPCS industry.'' Additionally, the heightened
burden of even a ``targeted'' expansion of the collection may prove
substantial--expanding the collection both before and after 2025 could
double or triple the records required to inform a provider's response--
regardless whether the data sought is narrowly targeted.
8. We likewise decline to delay the data collection as Pay Tel
proposes. The Commission has noted ``the importance of conducting a
data collection without further delay'' and has clearly stated its
intent to establish permanent rates for IPCS in 2027. Pay Tel argues
that collecting data for calendar year 2025 would prove inadequate for
setting permanent rates because the regulatory environment did not
reflect the reforms the Commission adopted in the 2025 IPCS Order.
Instead, Pay Tel argues that the Commission should collect data for a
reporting period which begins ``April 6, 2026 at the earliest, and
ideally not until . . . several months of operations under the 2025
IPCS Order's reforms.'' We disagree. As Pay Tel itself identifies,
``[r]egulatory changes in the IPCS industry do not result in
instantaneous cost changes.'' Nor do we agree that 2025 data offers
``no practical benefit,'' because that data will enable the
Commission's ratemaking efforts, which carry benefits to the public
that would otherwise become attenuated with further delay. Pay Tel
further argues that at best calendar year 2025 data would ``only burden
providers and raise compliance costs for no practical benefit.'' Pay
Tel fails to convince us that cost data for the period before the
effective date of the 2025 IPCS Order, are not pertinent or relevant to
setting permanent, cost-based IPCS rate caps. Despite Pay Tel's
suggestion that any collection be delayed until the industry reaches an
``equilibrium,'' Pay Tel provides no objective or observable basis for
the Commission to determine when such an ``equilibrium'' might occur.
Consistent with the Commission's determination that ``there is still a
reason for urgency,'' we are unwilling to delay action until some
speculative future date, nor are we required to do so. The Commission
has the regulatory expertise and authority to make necessary
adjustments to the data it collects and to its ratemaking approach to
ensure that permanent rates are set at levels that are just,
reasonable, and fairly compensatory.
B. Definitions
9. Commenters generally support the proposed changes to streamline
the data collection, which include proposed changes to the definitions,
or do not comment on the proposed definitions. We therefore adopt the
definitions as proposed. We have also proposed various administrative
revisions to the definitions, including grammatical corrections, edits
to ensure consistent use of terms, and other non-substantive edits.
10. Audio IPCS and Video IPCS. We adopt the definitions of Audio
IPCS and Video IPCS as proposed in the 2026 MDC PN, and decline to
revise these definitions as suggested by Securus. Securus observes that
the definition of Audio IPCS includes ``all point-to-point video
services made available to incarcerated people for communication in
American Sign Language (ASL) with other ASL users'' and raises concerns
with ``[i]ncluding a video service within the Audio definition.''
Securus recommends removing this service from the Audio IPCS definition
and including it instead in the definition of Video IPCS. We
acknowledge the facial logic of Securus' observation but nonetheless
decline to adopt its recommended change to avoid creating any potential
confusion over the applicable rate caps for ASL services, the rates for
which are capped under our rules at the charge for ``a voice telephone
call of the same duration, distance, Jurisdiction, and time-of-day
placed to or from an individual incarcerated at the same Correctional
Facility.'' Because our rules cap the price of point-to-point video
service for ``incarcerated individuals with communication disabilities
who can use ASL'' at a voice telephone charge, we find that Securus'
proposed change might engender more confusion than it resolves.
11. Consumer and Customer. We adopt the definitions of Consumer and
Customer as proposed in the data collection instructions, but combine
them into a single definition for ease of reference. Securus notes that
the proposed instructions contain identical definitions for the two
terms and suggests we redefine Customer to mean ``the correctional
authority with which the IPCS provider has contracted to provide
services,'' instead of ``the party paying a Provider of IPCS,'' as we
have proposed to define Customer and Consumer. We have used nearly
identical versions of both terms in previous data collections, which
proved effective, and find that both terms retain useful clarity as
implemented throughout the instructions. To simplify our definitional
section, however, we combine them into a single definition, which
requires no additional conforming modifications of the instructions nor
of the templates. Further, we also find that Securus' proposed
redefinition of Customer would not increase the clarity of the
instructions. The use of the defined terms Contracting Authority and
Facility (and synonymous terms) serve the same purpose and cover the
same entities as the new definition Securus proposes for the term
Customer, and therefore, to make the change which Securus suggests
would risk newfound confusion between those terms. Besides
[[Page 63151]]
Securus, no provider nor other party has noted any confusion over the
meaning of Consumer, Customer, Contracting Authority, or Facility in
the context of prior data collections. We find that making the narrow
change, to define both terms synonymously in a single definition, will
reduce confusion by eliminating two parallel definitions, without
risking further confusion by tying either definition to already
established terms.
C. Cost Categories and Allocation
1. Cost Categories and Sub-Categories
12. We sought comment on the cost categories and subcategories that
we proposed to use to collect investment in capital assets, capital
expenses and operating expenses and now adopt those aspects of the data
collection as proposed. As noted in the 2026 MDC PN, those categories
and subcategories are consistent with those used in the 2023 MDC, and
adopting them will provide the Commission with comparable datasets on
which to base its rate setting analysis. In the 2026 MDC PN, we also
sought comment on Securus' suggestion that we eliminate the collection
of subcategory data, including seven subcategories each for the capital
assets and capital expenses, and fifteen subcategories for operating
expenses, and retain only totals for the major categories. Securus
contends that ``[t]he Commission . . . only uses bottom line totals for
capital assets and expenditures and for operating expenses.'' Securus'
consultant, FTI Consulting, argues that ``[t]his subcategorization
bears little to no resemblance to how providers account for and track
costs in the real world. . . . [T]he Commission does not use these
subcategories in deriving recoverable costs.'' The Wright Petitioners
recommend rejection of Securus' ``sweeping proposal to collapse all
capital assets, capital expenses, and operating expenses into single
totals.'' The Wright Petitioners note that ``subcategory granularity--
in both capital and operating cost reporting--is essential in detecting
cost inflation, misallocation between IPCS and non-IPCS services, and
anomalous shifts in how providers book common costs over time.'' The
Wright Petitioners' consultant, the Brattle Group, further notes that
consolidating reporting as Securus proposes ``would undermine the
Commission's ability to estimate IPCS-related costs.''
13. We find that the reporting structure we adopt provides a
necessary level of detail that enables the Commission to understand how
IPCS providers incur and attribute costs, the impact of those costs on
operations and on the overall health of the company, and the
contribution of those costs to the rate-base. The use of categories and
subcategories encourages providers to attribute the investments and
expenses among services using causality-based allocators that link the
various investments and expenses specifically to the activities that
drive them (where direct assignment is not possible). We therefore
reject Securus' proposals to reduce the required reporting of capital
assets and expenses by requiring a single total for gross investment, a
single total for accumulated depreciation or amortization for capital
assets, and a single annual depreciation/amortization expense total.
Likewise, we reject Securus' proposal to reduce operating expenses
reporting to a single operating expense total. We decline to adopt
Securus' submitted Excel template proposal for the same reasons.
14. The Commission relies on these data subcategories in its IPCS
rate-setting calculations. Securus acknowledges that the Commission
utilized subcategory data in analyzing IPCS providers' goodwill
expenses in the 2024 IPCS Order, 89 FR 77244, September 20, 2024. The
Commission calculated that IPCS providers reported $141 million in
goodwill expenses, which represented approximately 15 percent of the
relevant providers' total IPCS costs. While the Commission ultimately
did not adjust providers' goodwill totals in setting rate caps, it
nonetheless incorporated analysis of providers' goodwill data when
selecting rate caps within the zones of reasonableness as part of its
ratemaking process. The Commission is also likely to utilize providers'
reporting of two subcategories of operating expenses (i.e., Billing,
Collection, Client Management, and Customer Care expenses and Bad Debt
expenses) in determining providers' payment processing services costs,
discussed below, when setting permanent IPCS rate caps, because
providers argue they will incur increased cost in providing payment
processing services to IPCS consumers following the implementation of
the Commission's prohibition on ancillary service charges.
15. We decline to adopt recommendations by the Brattle Group to
require continued reporting of site commissions, legacy ancillary
services, and component-based reporting of other, non-IPCS products and
services. The Brattle Group fails to adequately support these proposals
in a manner that overcomes the limited utility of such cost data for
rate-setting purposes. The Brattle Group's reasons for recommending
continued, detailed reporting of these cost categories do not directly
support the ultimate purpose of the data collection, and we find that
the narrowly-tailored approach to the collection we adopt will gather
sufficient cost data to account for these now-prohibited practices.
Accordingly, we find the burden of continuing to require the reporting
of these cost data outweighs any potential benefit to the Commission's
rate setting for audio IPCS or video IPCS. Separately, for similar
reasons we also decline to adopt the Brattle Group's recommendation to
require additional component-based reporting of other products and
services-related cost categories when those costs exceed a percentage
of total costs or revenues. We are unpersuaded that requiring that
additional detail on IPCS providers' non-regulated offerings would
result in information that would be useful to the Commission's IPCS
ratemaking efforts. The Brattle Group offers no additional
justification or support for this proposal other than transparency, and
we are not inclined to develop new reporting requirements on that
limited basis.
2. Cost Allocation Instructions
16. We adopt the cost allocation instructions for this data
collection as proposed, which as noted in the 2026 MDC PN, largely
mirror those from the 2023 MDC. ViaPath again proposes the Commission
require allocation on a contract basis rather than on a facility basis.
The Commission previously found contract-level reporting to be a poor
fit for its IPCS ratemaking efforts due to resulting limitations with
the dataset. Further, we find that ViaPath has not established how
contract-level reporting could satisfy the Martha Wright-Reed Act's
direction to consider costs for ``small, medium, or large facilities.''
Securus suggests that we ``adopt more prescriptive and detailed
allocation methodologies,'' further suggesting that a consensus
methodology or bifurcated methodologies, based on provider size, be
developed to direct cost allocations. We disagree. While the aim ``to
reduce divergence'' in allocation results across providers may be a
laudable goal, developing ``a consensus methodology'' would likely be
unnecessarily burdensome and prescriptive. We rely instead upon the
current cost allocation approach because it ``provides a necessary and
workable framework within which to standardize and compare the data
submitted, while . . . affording providers the flexibility to implement
the cost allocation
[[Page 63152]]
instructions in a manner that reflects their accounting and
recordkeeping systems.'' In doing so, we acknowledge that providers
differ in their approach to accounting and recordkeeping, and we find
that ``more prescriptive and detailed allocation methodologies'' may
result in sacrificing accuracy in favor of uniformity without
materially improving the results of the data collection. Further,
Securus has not proposed a more prescriptive cost allocation
methodology to reduce divergence in reported cost data that would also
preserve the flexibility offered by the current cost allocation
instructions, and we cannot adopt theory. We address other, more
specific allocation issues below.
3. Company-Specific WACC
17. In light of the adoption of the instructions as proposed, we
decline to revisit the proposed elimination of optional reporting of an
alternative weighted average cost of capital (WACC). We find
unpersuasive commenters' arguments that we should allow this optional,
additional reporting. The Commission's default WACC was the result of a
notice and comment rate represcription proceeding which resulted in the
adoption of a conservative rate of return for local exchange carrier
services subject to rate of return on rate base regulation. Providers'
arguments in support of optional reporting for an alternative WACC are
based on alleged differences between IPCS and local exchange service,
which fail to address the Commission's rejection of the argument that
IPCS providers are ``primarily technology and IT service providers,''
or acknowledgement that ``IPCS is a communications service, yet not
necessarily the same as local exchange carrier service,'' when applying
the default WACC in the 2024 IPCS Order. Commenters also assail this
figure as based on dated information and dependent on ``data from 2012
and 2013.'' This criticism fails, because as we discuss herein, the
Commission applied the default WACC in the IPCS context in both the
2024 IPCS Order, and in the 2025 IPCS Order. Despite subsequent
litigation, that aspect of these decisions has not been appealed.
Relatedly, the default figure still used in rate-of return ratemaking
is appropriate because when setting the default WACC, the Commission
``added a cushion to account for regulatory lag between recognition of
the need to prescribe a different rate of return, as capital markets
change significantly over time, and actually prescribing a new rate of
return.'' Importantly, out of the entire industry, only two providers
elected to report an alternative WACC in their 2023 MDC submissions,
despite having the ability to do so in both of the prior two data
collections. In turn, the Commission found that both failed to
sufficiently justify their reported estimates, as discussed in the 2024
IPCS Order. Given the inherent imprecision and difficulty of estimating
the cost of equity, the Commission found if it were to estimate the
WACC for those two providers, the margin of error would produce ranges
that would encompass the 9.75% default WACC. Taking these points
together, we are unconvinced that preserving this option would produce
more reliable results. Commission staff have substantial experience
with analyzing provider-submitted alternative WACCs and supporting
justifications, and we find no benefit to the Commission's rate-setting
efforts of entertaining optional reporting of this figure, particularly
on a provider-by-provider basis. Should an IPCS provider choose to
attempt to demonstrate that the Commission's permanent IPCS rate caps
do not ensure fair compensation, it has recourse through the IPCS-
specific waiver process provided for in the Commission's rules.
4. Tablet Usage
18. We adopt our proposal to require providers to report minutes of
use for tablets, divided between regulated and non-regulated services.
We find that collecting usage data for tablets and the reporting of
those minutes of use between IPCS and non-IPCS uses will enable the
Commission to analyze IPCS cost allocations and aid the Commission in
setting permanent rates. Various commenters urge the Commission to
adopt rules to allocate tablet costs between IPCS and other products
and services based on reported minutes of use. How tablet usage data is
utilized is a matter for the Commission to determine as it analyzes
providers' data, and is beyond the scope of the Commission's delegation
to WCB and OEA. Additionally, given the broad support in the record for
collecting data on tablet usage as proposed, we find the Brattle
Group's suggestion to require reporting on more granular cost drivers
for tablets to be both unnecessary and overly burdensome. Similarly, we
find that our proposed cost allocation instructions provide the
necessary flexibility to allow providers to report their tablet costs
in a manner that best reflects their operations, whereas a more
prescriptive approach might render reported costs inaccurate or
unrepresentative.
D. Ancillary Service Charge Cost Reporting and Payment Processing
Services Reporting
19. Following the prohibition of ancillary service charges in the
2024 IPCS Order, and in light of the record, we adopt our proposal to
eliminate separate reporting for the categories of ancillary services
previously included in the 2023 MDC. As a general matter, the majority
of commenters support this revision to further streamline reporting.
Eliminating separate reporting of former ancillary service costs will
reduce reporting burdens by allowing providers to include those costs
in their general, company-wide cost reporting. We agree that, given
this prohibition, ``there is no need to report costs for each of the
previously allowed, separately charged ancillary services.'' The Wright
Petitioners concede that retaining these reporting requirements would
add to the reporting burden for providers, but allege that any
additional burden will not be significant, particularly because they
claim that providers ``already track ancillary services costs.''
However, the record is unclear about the difficulty of continuing to
require the reporting of ancillary service costs, particularly after
the Commission prohibited the ability to charge for such legacy
services. We further find that the burden of requiring separate
reporting of ancillary service charge cost data is not offset by any
benefit since doing so would not produce information of ``material
value'' for rate-setting purposes.
20. The Wright Petitioners caution that providers may ``indirectly
recreat[e] prohibited ancillary charges through accounting
reallocations or bundled service offerings,'' or might ``shift costs''
into ``surviving [cost] categories that remain recoverable in rate
caps.'' We find such concerns speculative and hypothetical. The Wright
Petitioners cite no evidence of any such action, nor of bundled service
offerings of this type. Further, as Securus correctly observes, ``the
Commission has not barred cost recovery for ancillary services, it has
only barred assessing [these] charges separately.'' As the Commission
stated in the 2024 IPCS Order, ``we include providers' reported
ancillary services costs . . . in the used and useful IPCS costs that
we use to set the rate caps.'' Thus, these costs remain recoverable and
providers are without the purported incentive to shift them to separate
recoverable cost categories. It is likewise incorrect to say these
costs have been ``removed'' from rate-setting, as the Wright
Petitioners allege; the fact that ancillary services costs are no
longer segregable from IPCS-related costs
[[Page 63153]]
reflects the Commission's observation that ancillary services ``are
inherent in the provision of IPCS.''
21. Payment Processing Services. We adopt our proposal to require
separate reporting of fees IPCS providers pay for payment processing
services, defined as ``any service, including fraud detection, provided
by a third party to process a Customer's financial transaction for
which the Provider pays a fee.'' As our proposed instructions
stipulate, the fees for these services include ``fees associated with
chargeback amounts,'' but exclude ``the chargeback amounts
themselves.'' IPCS providers and public interest parties agree that the
collection of this information is appropriate. Further, the record
suggests that the burden of reporting this information may be minimal,
``because providers should ordinarily maintain records of payment-
processing vendors and related payments in the normal course of
business.'' We find that information on ``the fees providers incur to
process financial transactions,'' will enable the Commission to
evaluate and determine policy about these services. Regardless of
whether the speculation around increased costs proves accurate, the
collection of this cost information will nonetheless be informative as
to the size of any related expenses.
22. As the Wright Petitioners and others highlight, we acknowledge
that there may be internal costs associated with payment processing, in
addition to and beyond those fees IPCS providers pay for third party
services. To the extent that IPCS providers incur internal costs to
provide payment processing services, those costs, whether related to
IPCS or non-IPCS, should be included in providers' reporting and
allocated among audio IPCS, video IPCS, safety and security measures,
and other products and services as prescribed by the data collection.
Moreover, as Securus argues, ``[t]his level of reporting is sufficient
to incorporate those costs into the rate.''
23. By contrast, we decline Securus' suggestion to broaden the data
collection by inviting submission of ``data on funding trends and
related costs.'' Securus proposes that providers elect to report: ``(a)
the total number of payment transactions processed, (b) the total
amount of dollars deposited, (c) the total number of fees paid to
third-parties for IPCS providers to process these transactions, and (d)
the total allocated costs incurred by the facility in setting up,
maintaining, and administering payment services to customers.'' Securus
does not identify how this information would contribute to the
Commission's rate-setting efforts, nor does it estimate the increase in
burdens involved for providers to supply this information. Without
more, we are unwilling to increase the reporting burden, but we remind
all providers that, to the extent they believe additional information
may be valuable to the Commission, they are welcome to supplement their
responses to the mandatory data collection or to file that information
using the Commission's ex parte process.
24. We likewise decline to broaden the collection to include data
on ``payment processing fees collected by an affiliate of an IPCS
provider related to deposit accounts that may be used to pay for
IPCS.'' Pay Tel claims that because the current definition of
``Provider'' fails to ``include the affiliates of the provider,'' our
rules prohibit only providers from imposing ancillary service fees.
Thus, Pay Tel claims that there has been an increase in ``the use of
affiliates to manage deposit accounts (and therefore collect ancillary
fees without regulatory oversight or restriction.'' We agree that such
concerns are noteworthy, but this is not the appropriate forum in which
to revise the Commission's IPCS rules. If such fees are being assessed
by affiliates, providers are already obligated to report them.
E. Provider Payments to Facilities
25. We adopt our proposal to require providers to report total
monetary and total in-kind payments to correctional facilities for used
and useful IPCS costs during the reporting period. Record comments are
unanimous in their support for the collection of data on providers'
correctional facility payments, ``whether under the reimbursement
scheme adopted in the 2024 IPCS Order or the rate additive approach
adopted in the 2025 IPCS Order.''
26. The record is divided on whether we should collect additional
data concerning facility payments. On the one hand, ViaPath and others
contend that there is ``no additional information available to IPCS
providers regarding how facilities use those payments.'' On the other,
the Wright Petitioners argue that the Commission should ``collect more
detailed data on provider payments to facilities.'' Arguments that
information on provider payments to facilities ``should not be treated
as a sufficient basis for a permanent facility cost additive'' are
premature, and beyond the scope of this Order. They suggest that the
Commission require providers to ``identify the payment type, amount,
contractual basis, associated activity, and rationale for treating the
payment as used and useful,'' and argue that these data will
``preserve[ ] useful information for future proceedings.'' While more
detailed information is often helpful, there is no showing that the
value of such information would outweigh the burden of collecting it,
nor is there adequate information to estimate the burden of providing
these additional data on facility payments. We likewise reject the
Wright Petitioners' recommendation to the extent it urges the
Commission to collect these data on a facility-by-facility basis, as
that would substantially heighten the burdens involved. Further, we
acknowledge that providers are not typically in possession of this type
of detailed information about facilities' costs. On balance, we decline
to expand this collection to include additional data on facility
payments beyond those proposed in the 2026 MDC PN.
F. Safety and Security Measures
27. We adopt our proposal for measure-based safety and security
cost reporting. We require providers to identify each discrete safety
and security measures they provided in 2025, estimate the percentage of
total safety and security expenses attributable to each measure, and
then associate each measure to one or more of the safety and security
categories previously utilized by the Commission. Adoption of this
measure-based approach to cost allocation is based in the relevant
language of the Martha Wright-Reed Act and will allow the Commission to
collect more granular data, while giving providers increased
flexibility to report and allocate their safety and security measure
costs as they supply them instead of allocating them based on
predetermined categories. This approach retains the seven safety and
security categories the Commission previously used to allow for
comparisons with previous data collections but stops short of requiring
providers to allocate costs based on those categories. We also
eliminate the requirement to further allocate those costs to the
facility level, finding it unnecessary and unnecessarily burdensome.
Collecting these data at the total company level will be sufficient for
the Commission's rate-making purposes. While requiring measure-based,
company-wide reporting does not resolve all issues regarding the
collection of providers' safety and security data, we find that on
balance it is best-suited to produce reliable data for the Commission's
IPCS rate-setting purposes without creating undue reporting burdens.
[[Page 63154]]
28. Commenters were generally supportive of using measure-based
safety and security cost reporting. ViaPath stated that it ``endorses
an approach that requires providers to report on the discrete measures
they actually use.'' Pay Tel indicated that measure-based reporting
``will enable providers to report their safety and security measures as
they offer them rather than requiring them to allocate the costs of
those measures to predetermined categories.'' It further observed that
collecting measure-based data ``is both more granular and less
arbitrary than the category approach.'' Some commenters expressed
conditional support for measure-based reporting. For example, the
Brattle Group noted that ``[m]easure-based reporting has the potential
to improve transparency'' but also cautioned that the ``Commission
should not assume that measure-based reporting will automatically
produce better data.''
29. Reporting Discrete Safety and Security Measures. We adopt a
measure-based approach to the reporting of safety and security costs,
which entails both the reporting of each discrete safety and security
measure offered and the allocation of specific costs to each measure
reported. Some commenters urge the Commission to more clearly define
what a discrete measure is, and to provide clearer directions for the
allocation of costs between measures to ensure that safety and security
measure-based data is reported consistently by different providers. For
example, Securus asserts that ``neither the Notice nor the proposed
instructions supplies a principled basis for determining what
constitutes a single discrete `measure.' '' The Brattle Group similarly
recommends the Commission ``define a `discrete safety and security
measure' '' and states that ``the value of the [measure-based] approach
depends on standardized definitions.''
30. We find rigorous, standardized definitions which differentiate
various safety and security measures, as recommended by Securus and the
Brattle Group, to be less central to measure-based reporting than the
Commission's previous category-based reporting. The benefit of
collecting measure-based data is that it relies on the responding
provider to identify and define each separate safety and security
measure it provides, and to allocate the costs associated with each
discrete measure. This approach grants providers the autonomy to report
and allocate costs in a manner best befitting their internal
organization and accounting policies. While providers may take
different approaches to reporting their safety and security measures,
the data collection we adopt consists of several layers of reporting to
ensure the Commission obtains a reliable and comparable dataset that is
well-suited to rate-setting. That includes: (1) identification of
individual measures in the Excel template; (2) assigning a percentage
of total safety and security measure costs to each of those measures;
(3) assigning a percentage of the costs assigned to each measure to
audio IPCS, video IPCS, and other products and services; (4)
designation of the category or categories with which the measure is
associated; (5) the narrative description of each measure in the Word
template; and (6) additional follow up or discussion as may be required
to provide clarity to the Commission and assist providers with
compliance. These complementary reporting requirements will position
the Commission to ensure a reasonably consistent allocation of costs
among discrete measures, and are sufficient for the Commission to
discharge its statutory duty to consider costs associated with safety
and security measures necessary to provide IPCS.
31. We clarify that under measure-based reporting, providers are
required to report each separately identifiable safety and security
measure they offer. To the extent that a measure provides a
distinguishable safety and security functionality, it should be treated
as a discrete measure for reporting purposes. We note that aggregating
multiple functionalities into a single or a smaller number of
generalized reporting categories is contrary to measure-based reporting
and would tend to revert to the category-based reporting required by
the previous data collection. Securus argues that ``safety and security
measures are largely integrated into IPCS service provider platforms,''
which ``renders any attempt at allocating safety and security costs
into pre-defined categories a highly problematic exercise.'' We
disagree that the largely platform-based nature of these measures
effectively precludes the allocation of costs to individual safety and
security measures. Allowing providers to estimate percentages of total
safety and security costs attributable to different measures is based
on approximation by design. Such an approach not only simplifies the
reporting process but also gives providers an important margin of
flexibility in allocating platform-based costs to individual safety and
security measures. Additionally, while providers may take varying
approaches to the allocation process, requiring them to associate each
measure with one or more broader category will help minimize any
differences that their varying approaches may involve.
32. Allocation of Safety and Security Measure Costs. Securus raises
concerns about the feasibility of allocating costs across the wide
range of safety and security measures that it provides. It asserts that
``attempting to allocate to each of these functions some percentage of
overall safety and security costs and then further allocate those costs
across services would be impracticable and highly imprecise.''
33. While we agree that IPCS platforms pose a challenge to
allocating costs, we disagree that such platforms represent an
insuperable barrier to the reasonable allocation of safety and security
costs for the purpose of this data collection. As Securus notes,
delivering IPCS via a multi-functional service platform is standard
practice in the IPCS industry. But it is also a reasonable presumption
that providers maintain internal accounting systems that are capable of
tracking the costs of different aspects of providers' platform
investments with a reasonable degree of precision. For example,
Securus' filings related to its waiver petition seeking extension of
the Commission's deadline for per minute charges for video IPCS provide
ample evidence of its ability to track costs for the billing portion of
its platform. Further, larger providers like Securus are likely to have
more robust internal accounting systems that would enable a reasonable
allocation of costs to different functionalities. As such, we preclude
providers from reporting their safety and security measure costs as a
single item, and the instructions make clear that providers may not
simply report costs as a single platform-based measure and thereby
avoid attempting a reasonable allocation of those costs to individual
measures pursuant to our cost allocation instructions.
34. Continued Use of Safety and Security Categories. We retain the
use of seven safety and security categories used in the 2023 Mandatory
Data Collection but repurpose them and no longer require providers to
allocate any costs to these categories. Instead, as discussed,
providers must allocate costs to the discrete safety and security
measures they report. By contrast, providers are only nominally
required to associate the individual measures they report with one or
more related categories, and the attribution of costs to each category
is now unnecessary. Pay Tel asserts that retaining the categories
``serves no practical purpose'' and is ``irrelevant for ratemaking
purposes.'' But repurposing the seven categories to reduce reporting
burdens on providers
[[Page 63155]]
does not eliminate their role in rate-setting. The seven categories
continue to allow the Commission to evaluate safety and security
measures categorically and additionally ensure a significant degree of
comparability with the previous data collection, as urged by another
commenter.
35. Worth Rises advocates in favor of collecting additional safety
and security data by subdividing the Commission's seven categories into
multiple subcategories. Other commenters oppose doing so. We find that
our newly-adopted measure-based collection will result in more detailed
safety and security data than that of previous collections, while
requiring providers to allocate costs to new subcategories would add
significant reporting burden without ensuring the resulting data will
be consistent and comparable and therefore usable for rate-setting
purposes.
36. Finally, Securus suggests that ``the Commission may be better
served by engaging in the initial exercise of identifying safety and
security measures it finds unnecessary, if any, an exercise that does
not depend on the costs of those measures.'' Limiting the mandatory
data collection to a subset of safety and security measures or
categories, however, would require WCB and OEA to prejudge which
measures are ``necessary,'' a determination that would exceed our
delegated authority. We do not, however, foreclose such an exercise; to
the contrary, retaining a categorical association of safety and
security measures provides the Commission more information in support
of a similar analysis in the future.
G. Site Commissions Reporting
37. We adopt the proposal in the 2026 MDC PN, to significantly
reduce reporting of site commission data. We eliminate most reporting
of site commission data at the company-wide and facility levels and
eliminate the need to distinguish between fixed and variable site
commissions. To ensure the exclusion of certain 2025 site commission
payments from the Commission's ratemaking process, however, we continue
to require the reporting of summary IPCS- and non-IPCS-related site
commission payments at the company-wide level, including total IPCS-
related monetary and total IPCS-related in-kind site commissions.
38. Commenters were generally supportive of streamlining the
collection of site commission data. FTI states that the ``proposal to
report site commissions at the company-wide level is a vast improvement
over previous reporting requirements.'' Pay Tel supports ``the
collection of monetary and in-kind payments to correctional
facilities,'' citing the need to ``monitor[ ] and enforce[ ]'' the
Commission's site commission prohibition.
39. We decline the Wright Petitioners' suggestion to increase the
scope of the mandatory data collection to include 2026 site commission
data to ensure providers have complied with the Commission's site
commission prohibition that became effective on April 6, 2026. The
Wright Petitioners assert that the effective date of the site
commission prohibition ``gives 2025 cost data on site commissions a
unique value, as it may be used as a comparison in the future to assess
whether providers may have shifted any improper site commission costs
into a different category.'' The Brattle Group states that ``2025 [site
commission] data remain necessary to identify any site-commission
amounts incurred before the prohibition and ensure that those amounts
are excluded from ratemaking calculations.'' IPCS providers generally
opposed this suggestion. We find that collecting an additional year of
site commission data in 2026 will not contribute directly to the
Commission's ratemaking process, which will be based on calendar year
2025 data. The marginal benefit of enabling the Commission to monitor
compliance with its site commission prohibition does not warrant the
additional burden of collecting another year of data from all
providers, particularly since the Commission retains its ability to
monitor its rules in a more targeted, less burdensome manner.
H. Other Suggestions in the Record
40. The record contains a variety of additional suggestions,
comments, or requests for changes to the data collection as proposed in
the 2026 MDC PN, which we review here. We decline to provide additional
guidance on material acceptable for redaction, as Securus suggests. The
Commission's confidential filing rules and the Protective Order adopted
in this proceeding provide ample protection for sensitive, confidential
data, and we do not revisit them here. While we generally encourage the
disclosure of public information, particularly given the ``strong
public interest in transparency surrounding rates, charges, terms, and
fees for [incarcerated people's communications] services,'' we also
recognize the need for companies to protect their trade secrets and
sensitive financial information from disclosure. Broadly, under the
FOIA and the Commission's implementing rules, the following records are
not routinely available for public inspection: records pertaining to
national defense or foreign policy, materials related solely to the
internal personnel rules and practices of the Commission, materials
exempted from disclosure by statute; trade secrets and commercial or
financial information; interagency and intra-agency memoranda or
letters; personnel, medical and similar files, disclosure of which
would constitute a clearly unwarranted invasion of personal privacy,
and records compiled for law enforcement purposes. That said, we
clarify that ``information regarding how [most providers] collected and
allocated costs'' should be redacted. The data collection instructions
include detailed cost allocation procedures for providers to follow,
and idiosyncratic cost allocation by one company may well reflect the
manner in which that company analyzes its own financials. The same
holds true for how a given company reported cost data, which might
conceivably expose confidential aspects of internal management
processes. Without a developed record on the nature of that
information, and on whether its publication would expose sensitive
financial information or trade secrets, we are reluctant to require it
be provided publicly.
41. We also reject a proposal to require IPCS providers to submit
additional documentation to serve as independent verification of their
self-reported data. As additional oversight measures, Worth Rises
proposes we require IPCS providers to submit copies of all financial
statements provided to lenders and investors during the preceding year,
and submit copies of usage and revenue reports for each reported
facility for the preceding year. However, we find that our current
instructions, which require providers to submit audited financial
statements for 2025, are sufficient for the Commission's rate-setting
needs. Requiring the submission of usage and revenue reports for each
reported facility, other than audio and video IPCS demand and revenue
reports, would exceed our previous data collections and, as ViaPath
observed, ``would place a significant burden on both the Commission and
IPCS providers'' without much corresponding benefit. Worth Rises
provides a selection of reports tracking monthly usage and revenue for
certain facilities. While we welcome the addition of these materials
into the record, insofar as they provide useful information and data
regarding the type and variety of information which IPCS providers
[[Page 63156]]
routinely track, we are cognizant of the burden requiring all providers
file such detailed, monthly data for each facility they serve would
entail. Again, granular facility-level reporting is already included in
the data collection, and, accordingly, we decline to impose further
reporting burdens without a clear showing of need and benefit.
Similarly, as part of the mandatory data collection, we require
certification by an officer of the company of the truthfulness,
accuracy, and completeness of the information submitted, which provides
the Commission with adequate assurance of the reliability of providers'
submissions.
I. Timeframe for Provider Responses
42. In the 2026 MDC PN, we sought comment on our proposal to
require IPCS providers to file their responses to this data collection
within 90 days of the release of this Order. In weighing the importance
of conducting this data collection ``as soon as practicable'', the
Commission previously found ``that requiring IPCS providers to submit
data collection responses within 90 days of the release of an order
approving the collection would not be unduly burdensome, particularly
considering [the] proposals to streamline and simplify certain
reporting requirements'' and we find no reason to disturb that finding
today. We also sought comment on either longer or shorter response
timeframes and received one comment opposing a shorter period to
respond. We note that no commenters in the record opposed this
proposal. ViaPath, in supporting the 90-day response timeframe, states
that ``a significant delay in the completion of the [data collection]
will undermine'' the Commission's goal to adopt permanent rate caps for
IPCS. We agree and adopt our proposal to require responses to this data
collection 90 days following release of this Order. Accordingly, we
establish December 21, 2026 as the date on which provider responses
will be due, unless the Office of Management and Budget (OMB) has not
completed its review of this collection under the Paperwork Reduction
Act prior to then.
IV. Procedural Matters
43. Final Paperwork Reduction Act Analysis. This Order contains new
or modified information collection requirements subject to the
Paperwork Reduction Act of 1995 (PRA), Public Law 104-13. It will be
submitted to OMB for review under section 3507(d) of the PRA. OMB, the
general public, and other Federal agencies will be invited to submit
additional comment on the new or modified information collection
requirements contained in this proceeding. In addition, we note that
pursuant to the Small Business Paperwork Relief Act of 2002, Public Law
107-198; see 44 U.S.C. 3506(c)(4), we previously sought specific
comment on how the Commission might further reduce the information
collection burden for small business concerns with fewer than 25
employees. We have assessed the effects of the data collection on small
business concerns, including those having fewer than 25 employees, and
find that to the extent such entities are subject to the collection,
any further reduction in the burden of the collection would be
inconsistent with the objectives behind the collection.
44. Congressional Review Act. The Commission will not send a copy
of this Order to Congress and the Government Accountability Office
pursuant to the Congressional Review Act (CRA), see 5 U.S.C.
801(a)(1)(A), because it does not adopt any rule as defined in the CRA,
5 U.S.C. 804(3).
VI. 2026 Mandatory Data Collection Instructions, Templates, and
Certification Form
45. The instructions, template, and certification form for the 2026
Mandatory Data Collection are available through this link: <a href="https://www.fcc.gov/document/2026-ipcs-mandatory-data-collection-order">https://www.fcc.gov/document/2026-ipcs-mandatory-data-collection-order</a>.
VII. Ordering Clauses
46. Accordingly, It is ordered that, pursuant to the authority
contained in sections 1, 2, 4(i)-(j), 155(c), 201(b), 218, 220, 255,
276, 403, and 716 of the Communications Act of 1934, as amended, 47
U.S.C. 151, 152, 154(i)-(j), 155(c), 201(b), 218, 220, 255, 276, 403,
and 617 and the authority delegated in Sec. 0.21, 0.91, 0.201(d),
0.271, and 0.291 of the Commission's rules, 47 CFR 0.21, 0.91,
0.201(d), 0.271, 0.291 and paragraph 81 of the 2025 IPCS Order, this
Order Is adopted.
Federal Communications Commission.
Lynne Engledow,
Chief, Pricing Policy Division, Wireline Competition Bureau.
[FR Doc. 2026-20362 Filed 10-2-26; 8:45 am]
BILLING CODE 6712-01-P
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