Agency Information Collection Activities; New Collection of Information; Client Representative Technical Assistance Portal (CR-TAP)

Issuing agencies

Abstract

The Department of Homeland Security, U.S. Customs and Border Protection (CBP) will be submitting the following information collection request to the Office of Management and Budget (OMB) for review and approval in accordance with the Paperwork Reduction Act of 1995 (PRA). The information collection is published in the Federal Register to obtain comments from the public and affected agencies.

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<title>Federal Register, Volume 91 Issue 190 (Friday, October 2, 2026)</title>
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[Federal Register Volume 91, Number 190 (Friday, October 2, 2026)]
[Notices]
[Pages 62738-62739]
From the Federal Register Online via the Government Publishing Office [<a href="http://www.gpo.gov">www.gpo.gov</a>]
[FR Doc No: 2026-20229]


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DEPARTMENT OF HOMELAND SECURITY

U.S. Customs and Border Protection

[OMB Control Number 1651-0NEW]


Agency Information Collection Activities; New Collection of 
Information; Client Representative Technical Assistance Portal (CR-TAP)

AGENCY: U.S. Customs and Border Protection (CBP), Department of 
Homeland Security.

ACTION: 30-Day notice and request for comments.

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SUMMARY: The Department of Homeland Security, U.S. Customs and Border 
Protection (CBP) will be submitting the following information 
collection request to the Office of Management and Budget (OMB) for 
review and approval in accordance with the Paperwork Reduction Act of 
1995 (PRA). The information collection is published in the Federal 
Register to obtain comments from the public and affected agencies.

DATES: Comments are encouraged and must be submitted (no later than 
November 2, 2026) to be assured of consideration.

ADDRESSES: Written comments and/or suggestions regarding the item(s) 
contained in this notice should be sent within 30 days of publication 
of this notice to <a href="http://www.reginfo.gov/public/do/PRAMain">www.reginfo.gov/public/do/PRAMain</a>. Please submit 
written comments and/or suggestions in English. Find this particular 
information collection by selecting ``Currently under 30-day Review--
Open for Public Comments'' or by using the search function.

FOR FURTHER INFORMATION CONTACT: Requests for additional PRA 
information should be directed to Seth Renkema, Chief, Economic Impact 
Analysis Branch, U.S. Customs and Border Protection, Office of Trade, 
Regulations and Rulings, 90 K Street NE, 10th Floor, Washington, DC 
20229-1177, Telephone number 202-325-0056 or via email 
<a href="/cdn-cgi/l/email-protection#7c3f3e2c232c2e3d3c1f1e0c5218140f521b130a"><span class="__cf_email__" data-cfemail="286b6a7877787a69684b4a58064c405b064f475e">[email&#160;protected]</span></a>. Please note that the contact information provided 
here is solely for questions regarding this notice. Individuals seeking 
information about other CBP programs should contact the CBP National 
Customer Service Center at 877-227-5511, (TTY) 1-800-877-8339, or CBP 
website at <a href="https://www.cbp.gov/">https://www.cbp.gov/</a> gov/.

SUPPLEMENTARY INFORMATION: CBP invites the general public and other 
Federal agencies to comment on the proposed and/or continuing 
information collections pursuant to the Paperwork

[[Page 62739]]

Reduction Act of 1995 (44 U.S.C. 3501 et seq.). This proposed 
information collection was previously published in the Federal Register 
(91 FR 24898) on May 7, 2026, allowing for a 60-day comment period. 
This notice allows for an additional 30 days for public comments. This 
process is conducted in accordance with 5 CFR 1320.8. Written comments 
and suggestions from the public and affected agencies should address 
one or more of the following four points: (1) whether the proposed 
collection of information is necessary for the proper performance of 
the functions of the agency, including whether the information will 
have practical utility; (2) the accuracy of the agency's estimate of 
the burden of the proposed collection of information, including the 
validity of the methodology and assumptions used; (3) suggestions to 
enhance the quality, utility, and clarity of the information to be 
collected; and (4) suggestions to minimize the burden of the collection 
of information on those who are to respond, including through the use 
of appropriate automated, electronic, mechanical, or other 
technological collection techniques or other forms of information 
technology, e.g., permitting electronic submission of responses. The 
comments that are submitted will be summarized and included in the 
request for approval. All comments will become a matter of public 
record.

Overview of This Information Collection

    Title: Client Representative Technical Assistance Portal (CR-TAP).
    OMB Number: 1651-0NEW.
    Form Number: N/A.
    Current Actions: New Collection.
    Type of Review: New Collection.
    Affected Public: Individuals.
    Abstract: The Client Representative Technical Assistance Portal 
(CRTAP) provides the public with a method to inform CBP on technical 
issues impacting Automated Broker Interface (ABI) and Automated 
Commercial Environment electronic cargo systems transactions. The web-
based application provides the trade with the capability to notify, 
identify, track, and communicate technical issues impacting operations 
with select CBP personnel. Trade participants will access the 
application via the ACE Portal or through a separate link at: <a href="https://clientservicesportal.cbp.gov">https://clientservicesportal.cbp.gov</a>.
    CBP personnel will monitor, process and manage inquiries to 
streamline operations, enhance communications and improve processes: 
better security and privacy, and improved documentation of technical 
issues in a central location.
    The Automated Commercial Environment (ACE) is a trade data 
processing system that is the current import system for U.S. Customs 
and Border Protection (CBP) operations. ACE is authorized by Executive 
Order 13659 which mandates implementation of a Single Window through 
which businesses will transmit data required by participating agencies 
for the importation or exportation of cargo ACE supports government 
agencies and the trade community with border-related missions with 
respect to moving goods across the border efficiently and securely.
    To establish an ACE Portal account, participants submit information 
such as their name, their employer identification number (EIN) or 
social security number (SSN), and if applicable, a statement certifying 
their capability to connect to the internet. This information is 
submitted through the ACE Secure Data Portal which is accessible at: 
<a href="https://www.cbp.gov/trade/automated">https://www.cbp.gov/trade/automated</a>.
    Type of Information Collection: CR-TAP.
    Estimated Number of Respondents: 18,000.
    Estimated Number of Annual Responses per Respondent: 3.
    Estimated Number of Total Annual Responses: 54,000.
    Estimated Time per Response: 5 minutes.
    Estimated Total Annual Burden Hours: 4,500.

Seth D. Renkema,
Branch Chief, Economic Impact Analysis Branch, U.S. Customs and Border 
Protection.
[FR Doc. 2026-20229 Filed 10-1-26; 8:45 am]
BILLING CODE 9111-14-P


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