Notice2026-19305
Information Collection Being Reviewed by the Federal Communications Commission
Primary source
Metadata and text below are from the Federal Register, a public-domain U.S. government work. Always verify the official published version before relying on it for any legal matter.
Published
September 22, 2026
Issuing agencies
Federal Communications Commission
Abstract
As part of its continuing effort to reduce paperwork burdens, and as required by the Paperwork Reduction Act (PRA) of 1995, the Federal Communications Commission (FCC or the Commission) invites the general public and other Federal agencies to take this opportunity to comment on the following information collection. Comments are requested concerning: whether the proposed collection of information is necessary for the proper performance of the functions of the Commission, including whether the information shall have practical utility; the accuracy of the Commission's burden estimate; ways to enhance the quality, utility, and clarity of the information collected; ways to minimize the burden of the collection of information on the respondents, including the use of automated collection techniques or other forms of information technology; and ways to further reduce the information collection burden on small business concerns with fewer than 25 employees.
Full Text
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<title>Federal Register, Volume 91 Issue 182 (Tuesday, September 22, 2026)</title>
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[Federal Register Volume 91, Number 182 (Tuesday, September 22, 2026)]
[Notices]
[Pages 60122-60124]
From the Federal Register Online via the Government Publishing Office [<a href="http://www.gpo.gov">www.gpo.gov</a>]
[FR Doc No: 2026-19305]
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FEDERAL COMMUNICATIONS COMMISSION
[OMB 3060-1085; FR ID 368620]
Information Collection Being Reviewed by the Federal
Communications Commission
AGENCY: Federal Communications Commission.
ACTION: Notice; request for comments.
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SUMMARY: As part of its continuing effort to reduce paperwork burdens,
and as required by the Paperwork Reduction Act (PRA) of 1995, the
Federal Communications Commission (FCC or the Commission) invites the
general public and other Federal agencies to take this opportunity to
comment on the following information collection. Comments are requested
concerning: whether the proposed collection of information is necessary
for the proper performance of the functions of the Commission,
including whether the information shall have practical utility; the
accuracy of the Commission's
[[Page 60123]]
burden estimate; ways to enhance the quality, utility, and clarity of
the information collected; ways to minimize the burden of the
collection of information on the respondents, including the use of
automated collection techniques or other forms of information
technology; and ways to further reduce the information collection
burden on small business concerns with fewer than 25 employees.
DATES: Written PRA comments should be submitted on or before November
23, 2026. If you anticipate that you will be submitting comments, but
find it difficult to do so within the period of time allowed by this
notice, you should advise the contact listed below as soon as possible.
ADDRESSES: Direct all PRA comments to Nicole Ongele, FCC, via email
<a href="/cdn-cgi/l/email-protection#98c8cad9d8fefbfbb6fff7ee"><span class="__cf_email__" data-cfemail="b8e8eaf9f8dedbdb96dfd7ce">[email protected]</span></a> and to <a href="/cdn-cgi/l/email-protection#a2cccbc1cdcec78ccdccc5c7cec7e2c4c1c18cc5cdd4"><span class="__cf_email__" data-cfemail="5f31363c30333a713031383a333a1f393c3c71383029">[email protected]</span></a>.
FOR FURTHER INFORMATION CONTACT: For additional information about the
information collection, contact Nicole Ongele, (202) 418-2991.
SUPPLEMENTARY INFORMATION:
OMB Control Numbers: 3060-1085.
Title: Section 9.11, Interconnected Voice Over internet Protocol
(VoIP) E911 Compliance; Section 9.12, Implementation of the NET 911
Improvement Act of 2008: Location Information From Owners and
Controllers of 911 and E911 Capabilities.
Form Number: N/A.
Type of Review: Extension of a currently approved collection.
Respondents: Individuals or Households; Business or other for-
profit entities; Not-for-profit institutions; State, Local or Tribal
government.
Number of Respondents: 29 respondents; 8,445,716 responses.
Estimated Time per Response: 0.09 hours (five minutes).
Frequency of Response: One-time, on occasion, third party
disclosure requirement, and recordkeeping requirement.
Obligation to Respond: Statutory authority for this information
collection is contained in 47 U.S.C. 151, 151-154, 152(a), 155(c), 157,
160, 201, 202, 208, 210, 214, 218, 219, 222, 225, 251(e), 255, 301,
302, 303, 307, 308, 309, 310, 316, 319, 332, 403, 405, 605, 610, 615,
615 note, 615a, 615b, 615c, 615a-1, 616, 620, 621, 623, 623 note, 721,
and 1471.
Total Annual Burden: 778,712 hours.
Total Annual Cost: $123,720,000.
Needs and Uses: The Commission is obligated by statute to promote
``safety of life and property'' and to ``encourage and facilitate the
prompt deployment throughout the United States of a seamless,
ubiquitous, and reliable end-to-end infrastructure'' for public safety.
Congress has established 911 as the national emergency number to enable
all citizens to reach emergency services directly and efficiently,
irrespective of whether a citizen uses wireline or wireless technology
when calling for help by dialing 911. Efforts by federal, state and
local government, along with the significant efforts of wireline and
wireless service providers, have resulted in the nearly ubiquitous
deployment of this life-saving service. The Order the Commission
adopted on May 19, 2005, sets forth rules requiring providers of VoIP
services that interconnect with the nation's existing public switched
telephone network (interconnected VoIP services) to supply E911
capabilities to their customers.
To ensure E911 functionality for customers of VoIP service
providers the Commission requires the following information
collections:
A. Location Registration. Requires providers to interconnected VoIP
services to obtain location information from their customers for use in
the routing of 911 calls and the provision of location information to
emergency answering points.
B. Provision of Automatic Location Information (ALI).
Interconnected VoIP service providers will place the location
information for their customers into, or make that information
available through, specialized databases maintained by local exchange
carriers (and, in at least one case, a state government) across the
country.
C. Customer Notification. Requires that all providers of
interconnected VoIP are aware of their interconnected VoIP service's
actual E911 capabilities. That all providers of interconnected VoIP
service specifically advise every subscriber, both new and existing,
prominently and in plain language, the circumstances under which E911
service may not be available through the interconnected VoIP service or
may be in some way limited by comparison to traditional E911 service.
D. Record of Customer Notification. Requires VoIP providers to
obtain and keep a record of affirmative acknowledgement by every
subscriber, both new and existing, of having received and understood
this advisory.
E. User Notification. In addition, in order to ensure to the extent
possible that the advisory is available to all potential users of an
interconnected VoIP service, interconnected VoIP service providers must
distribute to all subscribers, both new and existing, warning stickers
or other appropriate labels warning subscribers if E911 service may be
limited or not available and instructing the subscriber to place them
on or near the customer premises equipment used in conjunction with the
interconnected VoIP service.
Section 506 of RAY BAUM'S Act
Section 506 of RAY BAUM'S Act, which requires the Commission to
``consider adopting rules to ensure that the dispatchable location is
conveyed with a 9-1-1 call, regardless of the technological platform
used and including with calls from multi-line telephone system.'' RAY
BAUM'S Act also states that, ``[i]n conducting the proceeding . . . the
Commission may consider information and conclusions from other
Commission proceedings regarding the accuracy of the dispatchable
location for a 9-1-1 call . . . .'' RAY BAUM'S Act defines a ``9-1-1
call'' as a voice call that is placed, or a message that is sent by
other means of communication, to a PSAP for the purpose of requesting
emergency services.
As part of implementing Section 506 of RAY BAUM'S Act, on August 1,
2019, the Commission adopted a Report and Order (2019 Order) amending,
among other things, its 911 Registered Location and customer
notification requirements applicable to VoIP service providers.
The Commission's 2019 Order changed the wording of section 9.11's
Registered Location requirements to facilitate the provision of
automated dispatchable location in fixed and non-fixed environments.
For non-fixed environments, the rule requires automated dispatchable
location, if technically feasible. If not technically feasible, VoIP
service providers may fall back to registered location, alternative
location information for 911 calls, or a national emergency call
center. Regarding customer notification requirements, the Commission
afforded service providers flexibility to use any conspicuous means to
notify end users of limitations in 911 service. In sum, the
requirements adopted in the 2019 Order leverage technology advancements
since the 2005 Order, build upon the existing Registered Location
requirement, expand options for collecting and supplying end-user
location information with 911 calls, are flexible and technologically
neutral from a compliance standpoint and serve a vital public safety
interest.
NET 911 Act
The NET 911 Act explicitly imposes on each interconnected voice
over internet Protocol (VoIP) provider the obligation to provide 911
and E911 service in accordance with the
[[Page 60124]]
Commission's existing requirements. In addition, the NET 911 Act
directs the Commission to issue regulations by no later than October
21, 2008 that ensure that interconnected VoIP providers have access to
any and all capabilities they need to satisfy that requirement.
On October 21, 2008, the Commission released a Report and Order
(2008 Order), FCC 08-249, WC Docket No. 08-171, that implements certain
key provisions of the NET 911 Act. As relevant here under the Paperwork
Reduction Act (PRA), the Commission requires an owner or controller of
a capability that can be used for 911 or E911 service to make that
capability available to a requesting interconnected VoIP provider under
certain circumstances. In particular, an owner or controller of such
capability must make it available to a requesting interconnected VoIP
provider if that owner or controller either offers that capability to
any commercial mobile radio service (CMRS) provider or if that
capability is necessary to enable the interconnected VoIP provider to
provide 911 or E911 service in compliance with the Commission's rules.
The information collection requirements contained in this collection
guarantee continued cooperation between interconnected VoIP service
providers and Public Safety Answering Points (PSAPs) in complying with
the Commission's E911 requirements.
Federal Communications Commission.
Aleta Bowers,
Federal Register Liaison Officer, Office of the Secretary.
[FR Doc. 2026-19305 Filed 9-21-26; 8:45 am]
BILLING CODE 6712-01-P
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