Notice2026-19026
Agency Information Collection Activities; Extension, Without Change, of a Currently Approved Collection: Collection of Qualitative Feedback Through Focus Groups
Primary source
Metadata and text below are from the Federal Register, a public-domain U.S. government work. Always verify the official published version before relying on it for any legal matter.
Published
September 17, 2026
Issuing agencies
Homeland Security DepartmentU.S. Citizenship and Immigration Services
Abstract
The Department of Homeland Security (DHS), U.S. Citizenship and Immigration Services (USCIS) will be submitting the following information collection request to the Office of Management and Budget (OMB) for review and clearance in accordance with the Paperwork Reduction Act of 1995. The purpose of this notice is to allow an additional 30 days for public comments.
Full Text
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<title>Federal Register, Volume 91 Issue 179 (Thursday, September 17, 2026)</title>
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[Federal Register Volume 91, Number 179 (Thursday, September 17, 2026)]
[Notices]
[Pages 58912-58913]
From the Federal Register Online via the Government Publishing Office [<a href="http://www.gpo.gov">www.gpo.gov</a>]
[FR Doc No: 2026-19026]
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DEPARTMENT OF HOMELAND SECURITY
U.S. Citizenship and Immigration Services
[OMB Control Number 1615-0126]
Agency Information Collection Activities; Extension, Without
Change, of a Currently Approved Collection: Collection of Qualitative
Feedback Through Focus Groups
AGENCY: U.S. Citizenship and Immigration Services, Department of
Homeland Security.
ACTION: 30-Day notice.
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SUMMARY: The Department of Homeland Security (DHS), U.S. Citizenship
and Immigration Services (USCIS) will be submitting the following
information collection request to the Office of Management and Budget
(OMB) for review and clearance in accordance with the Paperwork
Reduction Act of 1995. The purpose of this notice is to allow an
additional 30 days for public comments.
DATES: Comments are encouraged and will be accepted until October 19,
2026.
ADDRESSES: Written comments and/or suggestions regarding the item(s)
contained in this notice, especially regarding the estimated public
burden and associated response time, must be submitted via the Federal
eRulemaking Portal website at <a href="http://www.regulations.gov">http://www.regulations.gov</a> under e-Docket
ID number USCIS-2012-0004. All submissions received must include the
OMB Control Number 1615-0126 in the body of the letter, the agency name
and Docket ID USCIS-2012-0004.
FOR FURTHER INFORMATION CONTACT: USCIS, Office of Policy and Strategy,
Regulatory Coordination Division, John R Pfirrmann-Powell, Acting
Deputy Chief, telephone number (240) 721-3000 (This is not a toll-free
number; comments are not accepted via telephone message.). Please note
contact information provided here is solely for questions regarding
this notice. It is not for individual case status inquiries. Applicants
seeking information about the status of their individual cases can
check Case Status Online, available at the USCIS website at <a href="http://www.uscis.gov">http://www.uscis.gov</a>, or call the USCIS Contact Center at 800-375-5283 (TTY
800-767-1833).
SUPPLEMENTARY INFORMATION:
Comments
The information collection notice was previously published in the
Federal Register on May 11, 2026, at 91 FR 25588, allowing for a 60-day
public comment period. USCIS did not receive comments in connection
with the 60-day notice.
You may access the information collection instrument with
instructions, or additional information by visiting the Federal
eRulemaking Portal site at: <a href="http://www.regulations.gov">http://www.regulations.gov</a> and enter USCIS-
2012-0004 in the search box. Comments must be submitted in English, or
an English translation must be provided. The comments submitted to
USCIS via this method are visible to the Office of Management and
Budget and comply with the requirements of 5 CFR 1320.12(c). All
submissions will be posted, without change, to the Federal eRulemaking
Portal at <a href="http://www.regulations.gov">http://www.regulations.gov</a>, and will include any personal
information you provide. Therefore, submitting this information makes
it public. You may wish to consider limiting the amount of personal
information that you provide in any voluntary submission you make to
DHS. DHS may withhold information provided in comments from public
viewing that it determines may impact the privacy of an individual or
is offensive. For additional information, please read the Privacy Act
notice that is available via the link in the footer of <a href="http://www.regulations.gov">http://www.regulations.gov</a>.
Written comments and suggestions from the public and affected
agencies should address one or more of the following four points:
(1) Evaluate whether the proposed collection of information is
necessary for the proper performance of the functions of the agency,
including whether the information will have practical utility;
(2) Evaluate the accuracy of the agency's estimate of the burden of
the proposed collection of information, including the validity of the
methodology and assumptions used;
(3) Enhance the quality, utility, and clarity of the information to
be collected; and
(4) Minimize the burden of the collection of information on those
who are to respond, including through the use of appropriate automated,
electronic, mechanical, or other technological collection techniques or
other forms of information technology, e.g., permitting electronic
submission of responses.
Overview of This Information Collection
(1) Type of Information Collection: Extension, Without Change, of a
Currently Approved Collection.
(2) Title of the Form/Collection: Collection of Qualitative
Feedback through Focus Groups.
(3) Agency form number, if any, and the applicable component of the
DHS sponsoring the collection: No Form; USCIS.
(4) Affected public who will be asked or required to respond, as
well as a brief abstract: Primary: Individuals or households; Business
or other for-profit; Not-for-profit institutions. Executive Order 12862
directs Federal agencies to provide service to the public that matches
or exceeds the best service available in the private sector. In order
to work continuously to ensure that our programs are effective and meet
our customers' needs, Department of Homeland Security/U.S. Citizenship
and Immigration Services seeks to obtain OMB approval of a generic
clearance to collect qualitative feedback on our service delivery. By
qualitative feedback we mean information that provides useful insights
on perceptions and opinions but are not statistical surveys that yield
quantitative results that can be generalized to the population of
study. This collection of information is necessary to enable the Agency
to garner customer and stakeholder feedback in an efficient, timely
manner, in accordance with our commitment to improving service
delivery. The information collected from our customers and stakeholders
will help ensure that users have an effective, efficient, and
satisfying experience with the Agency's programs. This feedback will
provide insights into customer or stakeholder perceptions, experiences
and expectations, provide an early warning of issues with service,
[[Page 58913]]
or focus attention on areas where communication, training or changes in
operations might improve delivery of products or services. These
collections will allow for ongoing, collaborative and actionable
communications between the Agency and its customers and stakeholders.
It will also allow feedback to contribute directly to the improvement
of program management.
(5) An estimate of the total number of respondents and the amount
of time estimated for an average respondent to respond: The estimated
total number of respondents for this information collection is 25,000
and the estimated hour burden per response is 1.5 hours.
(6) An estimate of the total public burden (in hours) associated
with the collection: The total estimated annual hour burden associated
with this collection is 37,500 hours.
(7) An estimate of the total public burden (in cost) associated
with the collection: The estimated total annual cost burden associated
with this collection of information is $0. There is no cost to
participate and there is no mailing cost as these are electronic
submissions.
Dated: September 9, 2026.
John R. Pfirrmann-Powell,
Acting Deputy Chief, Regulatory Coordination Division, Office of Policy
and Strategy, U.S. Citizenship and Immigration Services, Department of
Homeland Security.
[FR Doc. 2026-19026 Filed 9-16-26; 8:45 am]
BILLING CODE 9111-97-P
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