Notice2026-17930
Notice of Request To Renew an Approved Information Collection: Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery
Primary source
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Published
September 2, 2026
Issuing agencies
Agriculture DepartmentFood Safety and Inspection Service
Abstract
In accordance with the Paperwork Reduction Act of 1995 and Office of Management and Budget (OMB) regulations, FSIS is announcing its intention to request renewal of the approved information collection regarding qualitative customer and stakeholder feedback on service delivery by FSIS. There are no changes to the information collection. The current approval will expire on May 31, 2027.
Full Text
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<title>Federal Register, Volume 91 Issue 169 (Wednesday, September 2, 2026)</title>
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[Federal Register Volume 91, Number 169 (Wednesday, September 2, 2026)]
[Notices]
[Pages 56417-56418]
From the Federal Register Online via the Government Publishing Office [<a href="http://www.gpo.gov">www.gpo.gov</a>]
[FR Doc No: 2026-17930]
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DEPARTMENT OF AGRICULTURE
Food Safety and Inspection Service
[Docket No. FSIS-2026-0166]
Notice of Request To Renew an Approved Information Collection:
Generic Clearance for the Collection of Qualitative Feedback on Agency
Service Delivery
AGENCY: Food Safety and Inspection Service (FSIS), U.S. Department of
Agriculture (USDA).
ACTION: Notice and request for comments.
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SUMMARY: In accordance with the Paperwork Reduction Act of 1995 and
Office of Management and Budget (OMB) regulations, FSIS is announcing
its intention to request renewal of the approved information collection
regarding qualitative customer and stakeholder feedback on service
delivery by FSIS. There are no changes to the information collection.
The current approval will expire on May 31, 2027.
DATES: Submit comments on or before November 2, 2026.
ADDRESSES: FSIS invites interested persons to submit comments on this
Federal Register notice. Comments may be submitted by one of the
following methods:
<bullet> Federal eRulemaking Portal: This website provides
commenters the ability to type short comments directly into the comment
field on the web page or to attach a file for lengthier comments. Go to
<a href="https://www.regulations.gov/">https://www.regulations.gov/</a>. Follow the online instructions at that
site for submitting comments.
<bullet> Mail: Send to Docket Clerk, U.S. Department of
Agriculture, Food Safety and Inspection Service, 1400 Independence
Avenue SW, Mailstop 3758, Washington, DC 20250-3700.
<bullet> Hand- or courier-delivered submittals: Deliver to 1400
Independence Avenue SW, Jamie L. Whitten Building, Room 350-E,
Washington, DC 20250-3700.
Instructions: All items submitted by mail or electronic mail must
include the Agency name and docket number FSIS-2026-0166. Comments
received in response to this docket will be made available for public
inspection and posted without change, including any personal
information, to <a href="https://www.regulations.gov/">https://www.regulations.gov/</a>.
Docket: For access to background documents or comments received,
call (202) 286-2255 to schedule a time to visit the FSIS Docket Room at
1400 Independence Avenue SW, Washington, DC 20250-3700.
FOR FURTHER INFORMATION CONTACT: Gina Kouba, Office of Policy and
Program Development, Food Safety and Inspection Service, USDA, 1400
Independence Avenue SW, Mailstop 3758, South Building, Washington, DC
20250-3700; 202-720-5046.
SUPPLEMENTARY INFORMATION:
Title: Generic Clearance for the Collection of Qualitative Feedback
on Agency Service Delivery.
OMB Number: 0583-0151.
Type of Request: Renewal of an approved information collection.
Abstract: FSIS has been delegated the authority to exercise the
functions of the Secretary (7 CFR 2.18 and 2.53), as specified in the
Federal Meat Inspection Act (FMIA) (21 U.S.C. 601, et seq.), the
Poultry Products Inspection Act (PPIA) (21 U.S.C. 451, et seq.), and
the Egg Products Inspection Act (EPIA) (21 U.S.C. 1031, et seq.). These
statutes mandate that FSIS protect the public by verifying that meat,
poultry, and egg products are safe, wholesome, and properly labeled.
FSIS is requesting renewal of the approved information collection
regarding qualitative customer and stakeholder feedback on service
delivery by FSIS. There are no changes to the existing information
collection. The approval for this information collection will expire on
May 31, 2027.
The proposed information collection provides a means for FSIS to
obtain qualitative customer and stakeholder feedback in an efficient
and timely manner, consistent with the Agency's commitment to improving
service delivery.
``Qualitative feedback,'' refers to information that provides
insights into perceptions and opinions but is not a statistical survey
that yields quantitative results that can be generalized to the
population studied. This feedback helps FSIS understand customer or
stakeholder experiences and expectations, identify early concerns with
service delivery, and highlight areas where better communication or
operational changes may improve services. This collection supports
ongoing, collaborative, and actionable communications between the
Agency and its customers and stakeholders and directly informs
improvements in program management.
The solicitation of qualitative feedback will target topics such as
timeliness, appropriateness, accuracy of information, courtesy,
efficiency of service delivery, and resolution of issues with service
delivery. Responses will be assessed to plan and inform efforts to
improve or maintain the
[[Page 56418]]
quality of service offered to the public. If this information is not
collected, valuable feedback from customers and stakeholders on the
Agency's services would not be available.
FSIS will only submit a collection for approval under this generic
clearance if it meets the following conditions:
<bullet> The collection is voluntary.
<bullet> The collection is low-burden for respondents (based on
considerations of total burden hours, total number of respondents, or
burden hours per respondent) and is low-cost for both the respondents
and the Federal Government.
<bullet> The collection is non-controversial and does not raise
issues of concern to other Federal agencies.
<bullet> The collection is targeted to the solicitation of opinions
from respondents who have had experience with the program, or who may
have experience with the program in the near future.
<bullet> Personally identifiable information (PII) is collected
only to the extent necessary and is not retained; as a general matter,
this information collection will not result in any new system of
records containing privacy information and will not involve questions
of a sensitive nature, such as sexual behavior and attitudes, religious
beliefs, or other matters that are commonly considered private.
<bullet> Information gathered is intended for internal use to
support general service improvement and program management; if
released, FSIS would identify the qualitative nature of the
information.
<bullet> Information gathered will not be used to substantially
inform policy decisions.
<bullet> Information gathered will yield qualitative information
and will not be designed or expected to yield statistically reliable or
generalizable results.
FSIS has made the following estimates based upon an information
collection assessment:
Respondents: Individuals and households; businesses and
organizations; State, local, or Tribal government.
Estimated annual number of respondents: 4,000.
Estimated annual number of responses per respondent: 1.
Estimated annual number of responses: 4,000.
Estimated total annual burden on respondents: 2,000 hours.
Copies of this information collection assessment can be obtained
from Gina Kouba, Office of Policy and Program Development, Food Safety
and Inspection Service, USDA, 1400 Independence SW, Mailstop 3758,
South Building, Washington, DC 20250; (202) 720-5627. All responses to
this notice will be summarized and included in the request for OMB
approval. All comments will also become a matter of public record.
Copies of this information collection assessment can be obtained from
Gina Kouba, Office of Policy and Program Development, Food Safety and
Inspection Service, USDA, 1400 Independence Avenue SW, Mailstop 3758,
South Building, Washington, DC 20250-3700; 202-720-5046.
Comments are invited on: (a) whether the proposed collection of
information is necessary for the proper performance of FSIS' functions,
including whether the information will have practical utility; (b) the
accuracy of FSIS' estimate of the burden of the proposed collection of
information, including the validity of the method and assumptions used;
(c) ways to enhance the quality, utility, and clarity of the
information to be collected; and (d) ways to minimize the burden of the
collection of information, including through the use of appropriate
automated, electronic, mechanical, or other technological collection
techniques, or other forms of information technology. Comments may be
sent to both FSIS, at the addresses provided above, and the Desk
Officer for Agriculture, Office of Information and Regulatory Affairs,
OMB, Washington, DC 20253.
Additional Public Notification
Public awareness of all segments of rulemaking and policy
development is important. Consequently, FSIS will announce this Federal
Register publication online through the FSIS web page located at:
<a href="https://www.fsis.usda.gov/federal-register">https://www.fsis.usda.gov/federal-register</a>.
FSIS will also announce and provide a link to this Federal Register
publication through the FSIS Constituent Update, which is used to
provide information regarding FSIS policies, procedures, regulations,
Federal Register notices, FSIS public meetings, and other types of
information that could affect or would be of interest to our
constituents and stakeholders. The Constituent Update is available on
the FSIS web page. Through the web page, FSIS can provide information
to a much broader, more diverse audience. In addition, FSIS offers an
email subscription service that provides automatic and customized
access to selected food safety news and information. This service is
available at: <a href="https://public.govdelivery.com/accounts/USFSIS/subscriber/new">https://public.govdelivery.com/accounts/USFSIS/subscriber/new</a>.
The available information ranges from recalls to export
information, regulations, directives, and notices. Customers can add or
delete subscriptions themselves and have the option to password protect
their accounts.
USDA Non-Discrimination Statement
In accordance with Federal civil rights law and USDA civil rights
regulations and policies, the USDA, its Agencies, offices, and
employees, and institutions participating in or administering USDA
programs are prohibited from discriminating based on race, color,
national origin, religion, sex, disability, age, marital status,
family/parental status, income derived from a public assistance
program, political beliefs, or reprisal or retaliation for prior civil
rights activity, in any program or activity conducted or funded by USDA
(not all bases apply to all programs). Remedies and complaint filing
deadlines vary by program or incident.
Persons with disabilities who require alternative means of
communication for program information (e.g., Braille, large print,
audiotape, American Sign Language, etc.) should contact the State or
local Agency that administers the program or contact USDA through the
Telecommunications Relay Service at 711 (voice and TTY). Additionally,
program information may be made available in languages other than
English.
To file a program discrimination complaint, complete the USDA
Program Discrimination Complaint Form, AD-3027, found online at How to
File a Program Discrimination Complaint and at any USDA office or write
a letter addressed to USDA and provide in the letter all of the
information requested in the form. To request a copy of the complaint
form, call (866) 632-9992. Submit your completed form or letter to USDA
by: (1) mail: U.S. Department of Agriculture, Office of the Assistant
Secretary for Civil Rights, 1400 Independence Avenue SW, Mail Stop
9410, Washington, DC 20250-9410; (2) fax: (202) 690-7442; or (3) email:
<a href="/cdn-cgi/l/email-protection#acdcdec3cbdecdc182c5c2d8cdc7c9ecd9dfc8cd82cbc3da"><span class="__cf_email__" data-cfemail="166664797164777b387f7862777d73566365727738717960">[email protected]</span></a>.
USDA is an equal opportunity provider, employer, and lender.
Justin Ransom,
Administrator.
[FR Doc. 2026-17930 Filed 9-1-26; 8:45 am]
BILLING CODE 3410-DM-P
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