Notice2026-10508
Proposed Renewal of Information Collection; OMB Control Number 3014-0012, Online Architectural Barriers Act (ABA) Complaint Form
Primary source
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Published
May 27, 2026
Issuing agencies
Architectural and Transportation Barriers Compliance Board
Abstract
In accordance with the Paperwork Reduction Act of 1995 (PRA), the Architectural and Transportation Barriers Compliance Board (Access Board or Board), invites comment on renewal of our existing information collection, the Online Architectural Barriers Act (ABA) Complaint Form--OMB Control Number 3014-0012. The purpose of this information collection is to provide a standardized method for members of the public to file complaints with the Access Board regarding alleged accessibility barriers at facilities that are required to comply with the ABA. The information collection is scheduled to expire on October 31, 2026, and we propose to continue using the instrument for an additional three years. With this notice, the Access Board solicits comments on the request to renew this information collection.
Full Text
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<title>Federal Register, Volume 91 Issue 101 (Wednesday, May 27, 2026)</title>
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[Federal Register Volume 91, Number 101 (Wednesday, May 27, 2026)]
[Notices]
[Pages 31404-31406]
From the Federal Register Online via the Government Publishing Office [<a href="http://www.gpo.gov">www.gpo.gov</a>]
[FR Doc No: 2026-10508]
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ARCHITECTURAL AND TRANSPORTATION BARRIERS COMPLIANCE BOARD
[Docket No. ATBCB-2026-0003]
Proposed Renewal of Information Collection; OMB Control Number
3014-0012, Online Architectural Barriers Act (ABA) Complaint Form
AGENCY: Architectural and Transportation Barriers Compliance Board.
[[Page 31405]]
ACTION: Notice and request for comments.
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SUMMARY: In accordance with the Paperwork Reduction Act of 1995 (PRA),
the Architectural and Transportation Barriers Compliance Board (Access
Board or Board), invites comment on renewal of our existing information
collection, the Online Architectural Barriers Act (ABA) Complaint
Form--OMB Control Number 3014-0012. The purpose of this information
collection is to provide a standardized method for members of the
public to file complaints with the Access Board regarding alleged
accessibility barriers at facilities that are required to comply with
the ABA. The information collection is scheduled to expire on October
31, 2026, and we propose to continue using the instrument for an
additional three years. With this notice, the Access Board solicits
comments on the request to renew this information collection.
DATES: Submit comments on or before July 27, 2026.
ADDRESSES: You may submit comments, identified by docket number ATBCB-
2026-0003, by any of the following methods. Submit comments by any of
the following methods:
<bullet> Federal eRulemaking Portal: <a href="http://www.regulations.gov">http://www.regulations.gov</a>.
Follow the instructions for submitting comments.
<bullet> Email: <a href="/cdn-cgi/l/email-protection#a0c4cfc3cbc5d4e0c1c3c3c5d3d38d9cc180c8d2c5c69d" http: board.gov">board.gov</a>">docket@access-<a href="http://board.gov">board.gov</a></a>. Include docket number
ATBCB-2026-0003 in the subject line of the message.
<bullet> Mail: Office of General Counsel, U.S. Access Board, 1331 F
Street NW, Suite 1000, Washington, DC 20004-1111.
Instructions: All submissions must include the docket number,
ATBCB-2026-0003. All comments received will be posted without change,
including any personal information provided, to <a href="http://www.regulations.gov">http://www.regulations.gov</a> and will be available for public viewing.
FOR FURTHER INFORMATION CONTACT: Attorney Advisor, Wendy Marshall,
Office of the General Counsel, U.S. Access Board, 202-272-0043,
<a href="/cdn-cgi/l/email-protection#036e6271706b626f6f436260606670702e3f62236b7166653e" http: board.gov">board.gov</a>">marshall@access-<a href="http://board.gov">board.gov</a></a>.
SUPPLEMENTARY INFORMATION:
I. Background
Under the Paperwork Reduction Act of 1995 (PRA), and its
implementing regulations (5 CFR part 1320), Federal agencies must
obtain approval from the Office of Management and Budget (OMB) for each
collection of information they conduct or sponsor (e.g., contractually-
required information collection by a third-party). ``Collection of
information,'' within the meaning of the PRA, includes agency requests
that post identical questions to, or impose reporting or record keeping
obligations on, ten or more persons, regardless of whether responses to
such questions is mandatory or voluntary. See 5 CFR 1320.3(c); see also
44 U.S.C. 3502(3).
II. Proposed Renewal of Existing Information Collection Request
The Access Board is providing notice of its intent to seek approval
of a renewal of an existing information collection regarding complaints
of Architectural Barriers Act of 1968 (ABA) violations by members of
the public. The Access Board is proposing to increase the number of
respondents, reduce the estimated burden per response, make non-
substantive wording changes to the instructions, and convert the
current online form to a more interactive, easier to use online form.
OMB Control Number: 3014-0012.
Title: Online Architectural Barriers Act (ABA) Complaint Form.
Type of Request: Renewal of an information collection.
Abstract: The Access Board enforces the ABA by investigating
complaints from members of the public concerning particular buildings
or facilities, i.e., those that are: constructed or altered by or on
behalf of the United States; leased with federal funds; or constructed
or altered with funds from a federal grant or loan. Over 90% of
complaints the Access Board receives each year are submitted using the
standardized, user-friendly, and accessible Online ABA Complaint Form;
the remainder are submitted in writing, without use of a complaint
form, by email or mail. The Online ABA Complaint Form allows complaints
to be filed 24 hours per day, seven days per week, and allows for
greater efficiency, clarity, and timeliness in the complaint filing
process and resolution of complaints.
The Online ABA Complaint Form prompts complainants to provide the
information the Access Board needs to investigate their complaint.
First, complainants must complete the form fields for at least the name
of the building or facility and the city and state in which it is
located. Second, complainants must describe each barrier to
accessibility they have encountered or are aware of at the building or
facility. Third, complainants are given the option, but are not
required, to provide personal information, including their name,
address, telephone number(s), and email address. Where provided,
personal information is not disclosed outside the agency without the
written permission of the complainant. Complainants are also given the
option to upload electronic files containing pictures, drawings, or
other documents relevant to their complaint. Once any additional
information and the complaint is submitted, the system provides
complainants with confirmation that their complaint has been submitted
successfully, a complaint number for them to use when making inquiries
about the status of their complaint, and an option to print their
complaint.
Respondents/Affected Public: Individuals and Households and
Businesses and Organizations.
Burden Estimates: In the table below (Table 1), the Access Board
provides estimates for the annual reporting burden under this
information collection. In the existing collection, the Board had
estimated 200 respondents annually with an average response time of 30
minutes and total burden hours of 100. Based on the past three years of
data, the ABA complaints received by the Board have consistently
outpaced the 200-respondent estimate, averaging around 300-320
respondents. Based on this increase in public participation, the Board
believes a more accurate estimate is 400 respondents annually.
Additionally, the Board believes that the average response time was
overestimated in the last information collection and that coupled with
the subsequent changes to the format of the online form, the Board
believes the response time will be reduced to 15 minutes per response.
Table 1--Estimated Annual Burden Hours
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Frequency of Average
Type of collection Number of response (per response time Total burden
respondents year) (mins.) (hours)
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ABA Complaint Form.......................... 400 1 15 100
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(Note: Total burden hours per collection rounded to the nearest full hour).
[[Page 31406]]
Request for Comment: The Access Board seeks comment on any aspect
of the proposed renewal of the existing information collection,
including: (a) whether it is necessary for the Access Board's
performance of the functions of the agency; (b) whether the information
will have practical utility; (c) the accuracy of the estimated burden;
(d) ways for the Access Board to enhance the quality, utility, and
clarity of the information collections; and (e) ways that the burden
could be minimized without reducing the quality of the collected
information. Comments will be summarized and included in our request
for OMB's approval of the new information collection.
Christopher Kuczynski,
General Counsel.
[FR Doc. 2026-10508 Filed 5-26-26; 8:45 am]
BILLING CODE 8150-01-P
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