Notice2026-09105
Agency Information Collection Activities; New Collection of Information; Client Representative Technical Assistance Portal (CR-TAP)
Primary source
Metadata and text below are from the Federal Register, a public-domain U.S. government work. Always verify the official published version before relying on it for any legal matter.
Published
May 7, 2026
Issuing agencies
Homeland Security DepartmentU.S. Customs and Border Protection
Abstract
The Department of Homeland Security, U.S. Customs and Border Protection (CBP) will be submitting the following information collection request to the Office of Management and Budget (OMB) for review and approval in accordance with the Paperwork Reduction Act of 1995 (PRA). The information collection is published in the Federal Register to obtain comments from the public and affected agencies.
Full Text
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<title>Federal Register, Volume 91 Issue 88 (Thursday, May 7, 2026)</title>
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[Federal Register Volume 91, Number 88 (Thursday, May 7, 2026)]
[Notices]
[Page 24898]
From the Federal Register Online via the Government Publishing Office [<a href="http://www.gpo.gov">www.gpo.gov</a>]
[FR Doc No: 2026-09105]
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DEPARTMENT OF HOMELAND SECURITY
U.S. Customs and Border Protection
[OMB Control Number 1651-0NEW]
Agency Information Collection Activities; New Collection of
Information; Client Representative Technical Assistance Portal (CR-TAP)
AGENCY: U.S. Customs and Border Protection (CBP), Department of
Homeland Security.
ACTION: 60-Day Notice and request for comments.
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SUMMARY: The Department of Homeland Security, U.S. Customs and Border
Protection (CBP) will be submitting the following information
collection request to the Office of Management and Budget (OMB) for
review and approval in accordance with the Paperwork Reduction Act of
1995 (PRA). The information collection is published in the Federal
Register to obtain comments from the public and affected agencies.
DATES: Comments are encouraged and must be submitted (no later than
July 6, 2026) to be assured of consideration.
ADDRESSES: Written comments and/or suggestions regarding the item(s)
contained in this notice must include the OMB Control Number 1651-0NEW
in the subject line and the agency name. Please submit written comments
and/or suggestions in English. Please use the following method to
submit comments:
Email. Submit comments to: <a href="/cdn-cgi/l/email-protection#511213010e010310113233217f3539227f363e27"><span class="__cf_email__" data-cfemail="76353426292624373615140658121e0558111900">[email protected]</span></a>.
FOR FURTHER INFORMATION CONTACT: Requests for additional PRA
information should be directed to Seth Renkema, Chief, Economic Impact
Analysis Branch, U.S. Customs and Border Protection, Office of Trade,
Regulations and Rulings, 90 K Street NE, 10th Floor, Washington, DC
20229-1177, Telephone number 202-325-0056 or via email
<a href="/cdn-cgi/l/email-protection#1d5e5f4d424d4f5c5d7e7f6d3379756e337a726b"><span class="__cf_email__" data-cfemail="5c1f1e0c030c0e1d1c3f3e2c7238342f723b332a">[email protected]</span></a>. Please note that the contact information provided
here is solely for questions regarding this notice. Individuals seeking
information about other CBP programs should contact the CBP National
Customer Service Center at 877-227-5511, (TTY) 1-800-877-8339, or CBP
website at <a href="https://www.cbp.gov/">https://www.cbp.gov/</a> gov/.
SUPPLEMENTARY INFORMATION: CBP invites the general public and other
Federal agencies to comment on the proposed and/or continuing
information collections pursuant to the Paperwork Reduction Act of 1995
(44 U.S.C. 3501 et seq.). This process is conducted in accordance with
5 CFR 1320.8. Written comments and suggestions from the public and
affected agencies should address one or more of the following four
points: (1) whether the proposed collection of information is necessary
for the proper performance of the functions of the agency, including
whether the information will have practical utility; (2) the accuracy
of the agency's estimate of the burden of the proposed collection of
information, including the validity of the methodology and assumptions
used; (3) suggestions to enhance the quality, utility, and clarity of
the information to be collected; and (4) suggestions to minimize the
burden of the collection of information on those who are to respond,
including through the use of appropriate automated, electronic,
mechanical, or other technological collection techniques or other forms
of information technology, e.g., permitting electronic submission of
responses. The comments that are submitted will be summarized and
included in the request for approval. All comments will become a matter
of public record.
Overview of This Information Collection
Title: Client Representative Technical Assistance Portal (CRTAP).
OMB Number: 1651-0NEW.
Form Number: N/A.
Current Actions: New Collection.
Type of Review: New Collection.
Affected Public: Individuals.
Abstract: The Client Representative Technical Assistance Portal
(CRTAP) provides the public with a method to inform CBP on technical
issues impacting Automated Broker Interface (ABI) and Automated
Commercial Environment electronic cargo systems transactions. The web-
based application provides the trade with the capability to notify,
identify, track, and communicate technical issues impacting operations
with select CBP personnel. Trade participants will access the
application via the ACE Portal or through a separate link at: <a href="http://clientservicesportal.cbp.gov">http://clientservicesportal.cbp.gov</a>. CBP personnel will monitor, process and
manage inquiries to streamline operations, enhance communications and
improve processes: better security and privacy, and improved
documentation of technical issues in a central location.
The Automated Commercial Environment (ACE) is a trade data
processing system that is the current import system for U.S. Customs
and Border Protection (CBP) operations. ACE is authorized by Executive
Order 13659 which mandates implementation of a Single Window through
which businesses will transmit data required by participating agencies
for the importation or exportation of cargo ACE supports government
agencies and the trade community with border-related missions with
respect to moving goods across the border efficiently and securely.
To establish an ACE Portal account, participants submit information
such as their name, their employer identification number (EIN) or
social security number (SSN), and if applicable, a statement certifying
their capability to connect to the internet. This information is
submitted through the ACE Secure Data Portal which is accessible at:
<a href="http://www.cbp.gov/trade/automated">http://www.cbp.gov/trade/automated</a>.
Type of Information Collection: CR-TAP.
Estimated Number of Respondents: 18,000.
Estimated Number of Annual Responses per Respondent: 3.
Estimated Number of Total Annual Responses: 54,000.
Estimated Time per Response: 5 minutes.
Estimated Total Annual Burden Hours: 4,500.
Seth D Renkema,
Branch Chief, Economic Impact Analysis Branch, U.S. Customs and Border
Protection.
[FR Doc. 2026-09105 Filed 5-6-26; 8:45 am]
BILLING CODE 9111-14-P
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