Notice2026-09096
Agency Information Collection Activities: Proposed Collection; Comment Request
Primary source
Metadata and text below are from the Federal Register, a public-domain U.S. government work. Always verify the official published version before relying on it for any legal matter.
Published
May 7, 2026
Issuing agencies
Health and Human Services DepartmentCenters for Medicare & Medicaid Services
Abstract
The Centers for Medicare & Medicaid Services (CMS) is announcing an opportunity for the public to comment on CMS' intention to collect information from the public. Under the Paperwork Reduction Act of 1995 (PRA), federal agencies are required to publish notice in the Federal Register concerning each proposed collection of information (including each proposed extension or reinstatement of an existing collection of information) and to allow 60 days for public comment on the proposed action. Interested persons are invited to send comments regarding our burden estimates or any other aspect of this collection of information, including the necessity and utility of the proposed information collection for the proper performance of the agency's functions, the accuracy of the estimated burden, ways to enhance the quality, utility, and clarity of the information to be collected, and the use of automated collection techniques or other forms of information technology to minimize the information collection burden.
Full Text
<html>
<head>
<title>Federal Register, Volume 91 Issue 88 (Thursday, May 7, 2026)</title>
</head>
<body><pre>
[Federal Register Volume 91, Number 88 (Thursday, May 7, 2026)]
[Notices]
[Pages 24872-24873]
From the Federal Register Online via the Government Publishing Office [<a href="http://www.gpo.gov">www.gpo.gov</a>]
[FR Doc No: 2026-09096]
=======================================================================
-----------------------------------------------------------------------
DEPARTMENT OF HEALTH AND HUMAN SERVICES
Centers for Medicare & Medicaid Services
[Document Identifier: CMS-10393]
Agency Information Collection Activities: Proposed Collection;
Comment Request
AGENCY: Centers for Medicare & Medicaid Services, Health and Human
Services (HHS).
ACTION: Notice.
-----------------------------------------------------------------------
SUMMARY: The Centers for Medicare & Medicaid Services (CMS) is
announcing an opportunity for the public to
[[Page 24873]]
comment on CMS' intention to collect information from the public. Under
the Paperwork Reduction Act of 1995 (PRA), federal agencies are
required to publish notice in the Federal Register concerning each
proposed collection of information (including each proposed extension
or reinstatement of an existing collection of information) and to allow
60 days for public comment on the proposed action. Interested persons
are invited to send comments regarding our burden estimates or any
other aspect of this collection of information, including the necessity
and utility of the proposed information collection for the proper
performance of the agency's functions, the accuracy of the estimated
burden, ways to enhance the quality, utility, and clarity of the
information to be collected, and the use of automated collection
techniques or other forms of information technology to minimize the
information collection burden.
DATES: Comments must be received by July 6, 2026.
ADDRESSES: When commenting, please reference the document identifier or
OMB control number. To be assured consideration, comments and
recommendations must be submitted in any one of the following ways:
1. Electronically. You may send your comments electronically to
<a href="http://www.regulations.gov">http://www.regulations.gov</a>. Follow the instructions for ``Comment or
Submission'' or ``More Search Options'' to find the information
collection document(s) that are accepting comments.
2. By regular mail. You may mail written comments to the following
address: CMS, Office of Strategic Operations and Regulatory Affairs,
Division of Regulations Development, Attention: Document Identifier:
__/OMB Control Number: __, Room C4-26-05, 7500 Security Boulevard,
Baltimore, Maryland 21244-1850.
To obtain copies of a supporting statement and any related forms
for the proposed collection(s) summarized in this notice, please access
the CMS PRA website by copying and pasting the following web address
into your web browser: <a href="https://www.cms.gov/Regulations-and-Guidance/Legislation/PaperworkReductionActof1995/PRA-Listing">https://www.cms.gov/Regulations-and-Guidance/Legislation/PaperworkReductionActof1995/PRA-Listing</a>.
FOR FURTHER INFORMATION CONTACT: William N. Parham at (410) 786-4669.
SUPPLEMENTARY INFORMATION:
Contents
This notice sets out a summary of the use and burden associated
with the following information collections. More detailed information
can be found in each collection's supporting statement and associated
materials (see ADDRESSES).
Under the PRA (44 U.S.C. 3501-3520), federal agencies must obtain
approval from the Office of Management and Budget (OMB) for each
collection of information they conduct or sponsor. The term
``collection of information'' is defined in 44 U.S.C. 3502(3) and 5 CFR
1320.3(c) and includes agency requests or requirements that members of
the public submit reports, keep records, or provide information to a
third party. Section 3506(c)(2)(A) of the PRA requires federal agencies
to publish a 60-day notice in the Federal Register concerning each
proposed collection of information, including each proposed extension
or reinstatement of an existing collection of information, before
submitting the collection to OMB for approval. To comply with this
requirement, CMS is publishing this notice.
Information Collection
1. Type of Information Collection Request: Revision of a currently
approved collection; Title of Information Collection: Beneficiary and
Family Centered Data Collection; Use: To ensure the QIOs are
effectively meeting their goals, CMS collects information about
beneficiary experience receiving support from the QIOs. This is a
revision package. We are revising the postal survey mail letter with a
new help desk mailbox, and a toll-free number.
The information collection uses both qualitative and quantitative
strategies to ensure CMS and the QIOs understand beneficiary
experiences through all interactions with the QIO including initial
contact, interim interactions, and case closure. Information collection
instruments are tailored to reflect the steps in each type of process,
as well as the average time it takes to complete each process. The
previously approved information collection instruments are included
with this submission.
The information collection will:
<bullet> Allow beneficiaries to directly provide feedback about the
services they receive under the QIO program;
<bullet> Provide quality improvement data for QIOs to improve the
quality of service delivered to Medicare beneficiaries; and
<bullet> Provide evaluation metrics for CMS to use in assessing
performance of QIO contractors.
To achieve the above goals, information collection will include the
Experience Survey which will be administered via telephone and mail to
beneficiaries/representatives after the Quality of Care (Medical Record
Review) complaint/Immediate Advocacy/appeal case has been closed. The
goal of the Experience Survey is to assess beneficiary overall and
specific experiences with the BFCC QIOs. There are no changes to the
survey. Form Number: CMS-10393 (OMB control number: 0938-1177);
Frequency: Once; Affected Public: Individuals or households; Number of
Respondents: 9,000; Number of Responses: 9,000; Total Annual Hours:
2,250. (For policy questions regarding this collection, contact Kaysha
Meredith at 410-786-2449.)
William N. Parham, III,
Director, Division of Information Collections and Regulatory Impacts,
Office of Strategic Operations and Regulatory Affairs.
[FR Doc. 2026-09096 Filed 5-6-26; 8:45 am]
BILLING CODE 4120-01-P
</pre></body>
</html>Indexed from Federal Register on May 7, 2026.
This is legal information, not legal advice. Laws vary by jurisdiction and change frequently. Always verify current law with official sources and consult a licensed attorney in your jurisdiction for advice on your specific situation.