Notice2026-03664
Commission Information Collection Activities (FERC-1002); Comment Request; Extension
Primary source
Metadata and text below are from the Federal Register, a public-domain U.S. government work. Always verify the official published version before relying on it for any legal matter.
Published
February 24, 2026
Issuing agencies
Energy DepartmentFederal Energy Regulatory Commission
Abstract
In compliance with the requirements of the Paperwork Reduction Act of 1995, the Federal Energy Regulatory Commission (Commission or FERC) staff is soliciting public comment on the currently approved information collection FERC-1002 (Customer Engagement Management Survey). There are no proposed changes to the collection.
Full Text
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<title>Federal Register, Volume 91 Issue 36 (Tuesday, February 24, 2026)</title>
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[Federal Register Volume 91, Number 36 (Tuesday, February 24, 2026)]
[Notices]
[Pages 8861-8862]
From the Federal Register Online via the Government Publishing Office [<a href="http://www.gpo.gov">www.gpo.gov</a>]
[FR Doc No: 2026-03664]
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DEPARTMENT OF ENERGY
Federal Energy Regulatory Commission
[Docket No. IC26-14-000]
Commission Information Collection Activities (FERC-1002); Comment
Request; Extension
AGENCY: Federal Energy Regulatory Commission.
ACTION: Notice of information collections and request for comments.
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SUMMARY: In compliance with the requirements of the Paperwork Reduction
Act of 1995, the Federal Energy Regulatory Commission (Commission or
FERC) staff is soliciting public comment on the currently approved
information collection FERC-1002 (Customer Engagement Management
Survey). There are no proposed changes to the collection.
DATES: Comments on the collections of information are due April 27,
2026.
ADDRESSES: Please submit comments via email to <a href="/cdn-cgi/l/email-protection#e6a2879287a58a83879487888583a6a0a3b4a5c8818990"><span class="__cf_email__" data-cfemail="1d597c697c5e71787c6f7c737e785d5b584f5e337a726b">[email protected]</span></a>.
You must specify the Docket No. (IC26-14-000) and the FERC Information
Collection number (FERC-1002) in your email. If you are unable to file
electronically, comments may be filed by USPS mail or by hand
(including courier) delivery:
<bullet> Mail via U.S. Postal Service only, addressed to: Federal
Energy Regulatory Commission, Secretary of the Commission, 888 First
Street NE, Washington, DC 20426.
<bullet> Hand (including courier) delivery to: Federal Energy
Regulatory Commission, Secretary of the Commission, 12225 Wilkins
Avenue, Rockville, MD 20852.
Docket: To view this docket, please visit <a href="https://elibrary.ferc.gov/eLibrary/search">https://elibrary.ferc.gov/eLibrary/search</a>.
FOR FURTHER INFORMATION CONTACT: Kayla Williams may be reached by email
at <a href="/cdn-cgi/l/email-protection#83c7e2f7e2c0efe6e2f1e2ede0e6c3c5c6d1c0ade4ecf5"><span class="__cf_email__" data-cfemail="54103520351738313526353a373114121106177a333b22">[email protected]</span></a>, or by telephone at (202) 502-6468.
SUPPLEMENTARY INFORMATION:
Titles: FERC-1002 (Customer Engagement Management Survey).
OMB Control Nos: 1902-0329.
Type of Request: Three-year extension of the FERC-1002 information
[[Page 8862]]
collection requirements with no changes to the current reporting
requirements.
Abstract: This survey covers outreach under the Office of Public
Participation, Office of External Affairs.\1\ FERC collects
voluntarily-provided information on individual or stakeholder interests
to engage with them by providing, to the extent possible, targeted
information consistent with their expressed interest. FERC also
collects contact information to keep email distributions to be used to
inform interested individuals of technical conferences, workshops, user
group meetings, certain proceedings or of press releases or
newsletters.
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\1\ FERC-1002 covers two areas of outreach for customer
engagement from the Office of Public Participation: Subscribe for
Updates From the Office of Public Participation [verbar] Federal
Energy Regulatory Commission (<a href="http://ferc.gov">ferc.gov</a>): FERC Insight Newsletter
[verbar] Federal Energy Regulatory Commission.
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This information collection is used to conduct customer engagement
activities. Customer engagement is critical to further the Commission's
goal of facilitating the public's understanding of FERC's work and
encouraging their participation in FERC matters. This data allows FERC
to understand which areas of its work are of greater interest to the
public and where additional public outreach and educational materials
or other resources are needed the most.
Estimate of Annual Burden: \2\ The following tables set forth the
estimated annual burden and cost \3\ for the information collections:
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\2\ Burden is defined as the total time, effort, or financial
resources expended by persons to generate, maintain, retain, or
disclose or provide information to or for a Federal agency. For
further explanation of what is included in the information
collection burden, see 5 CFR 1320.3.
\3\ Commission staff estimates that industry is similarly
situated in terms of hourly cost (for wages plus benefits). Based on
the Commission's FY (Fiscal Year) 2026 average cost (for wages plus
benefits), $102/hour is used.
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Annual number
Subscriber type Number of of responses Total number of Average burden hours & Total annual burden hours Cost per
respondents per respondent responses cost ($) per response & total annual cost ($) respondent ($)
(1) (2) (1) * (2) = (3) (4)....................... (3) * (4) = (5).......... (5) / (1)
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Customer Engagement........... 2,000 1 2,000 0.083 hrs.; $8.47......... 166 hrs.; $16,940........ $8.47
OPP........................... 20 1 20 0.13 hrs.; $13.26......... 2.6 hrs.; $265.20........ 13.26
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.............. .............. 220 .......................... 168.6 hrs.; $17,205.20... ..............
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Comments: Comments are invited on: (1) whether the collections of
information are necessary for the proper performance of the functions
of the Commission, including whether the information will have
practical utility; (2) the accuracy of the agency's estimates of the
burden and cost of the collections of information, including the
validity of the methodology and assumptions used; (3) ways to enhance
the quality, utility and clarity of the information collections; and
(4) ways to minimize the burden of the collections of information on
those who are to respond, including the use of automated collection
techniques or other forms of information technology.
Dated: February 19, 2026.
Debbie-Anne A. Reese,
Secretary.
[FR Doc. 2026-03664 Filed 2-23-26; 8:45 am]
BILLING CODE 6717-01-P
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