Notice2026-01558
Privacy Act of 1974; System of Records
Primary source
Metadata and text below are from the Federal Register, a public-domain U.S. government work. Always verify the official published version before relying on it for any legal matter.
Published
January 27, 2026
Issuing agencies
Housing and Urban Development Department
Abstract
Under the Privacy Act of 1974, as amended, the Department of Housing and Urban Development (HUD), Office of Administration, Office of the Executive Secretariat (Exec Sec) is issuing a public notice of its intent to modify the Privacy Act system of records titled "Correspondence Tracking System (CTS)". This system of records is being revised to make clarifying changes within: System Location, System Manager(s), Categories of Records in the System, and Policies and Practices for Retrieval of Records.
Full Text
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<title>Federal Register, Volume 91 Issue 17 (Tuesday, January 27, 2026)</title>
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[Federal Register Volume 91, Number 17 (Tuesday, January 27, 2026)]
[Notices]
[Pages 3522-3524]
From the Federal Register Online via the Government Publishing Office [<a href="http://www.gpo.gov">www.gpo.gov</a>]
[FR Doc No: 2026-01558]
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DEPARTMENT OF HOUSING AND URBAN DEVELOPMENT
[Docket No. FR-7106-N-11]
Privacy Act of 1974; System of Records
AGENCY: Office of Administration HUD.
ACTION: Notice of a modified system of records.
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SUMMARY: Under the Privacy Act of 1974, as amended, the Department of
Housing and Urban Development (HUD), Office of Administration, Office
of the Executive Secretariat (Exec Sec) is issuing a public notice of
its intent to modify the Privacy Act system of records titled
``Correspondence Tracking System (CTS)''. This system of records is
being revised to make clarifying changes within: System Location,
System Manager(s), Categories of Records in the System, and Policies
and Practices for Retrieval of Records.
DATES: Comments will be accepted on or before February 26, 2026: This
SORN becomes effective immediately.
ADDRESSES: You may submit comments, identified by docket number or by
one of the following methods:
Federal e-Rulemaking Portal: <a href="http://www.regulations.gov">http://www.regulations.gov</a>. Follow the
instructions provided on that site to submit comments electronically.
Fax: 202-619-8365.
Email: <a href="/cdn-cgi/l/email-protection#0171736877606278416974652f666e77"><span class="__cf_email__" data-cfemail="3b4b49524d5a58427b534e5f155c544d">[email protected]</span></a>.
Mail: Attention: Privacy Office; Shalanda Capehart, Acting Chief
Privacy Officer; The Executive Secretariat; 451 Seventh Street SW, Room
10139; Washington, DC 20410-0001.
Instructions: All submissions received must include the agency name
and docket number for this rulemaking. All comments received will be
posted without change to <a href="http://www.regulations.gov">http://www.regulations.gov</a> including any
personal information provided.
Docket: For access to the docket to read background documents or
comments received go to <a href="http://www.regulations.gov">http://www.regulations.gov</a>.
[[Page 3523]]
FOR FURTHER INFORMATION CONTACT: Shalanda Capehart, The Privacy Office
451 Seventh Street SW, Room 10139; Washington, DC 20410-1000; telephone
number (202) 402-5085 (this is not a toll-free number). HUD welcomes
and is prepared to receive calls from individuals who are deaf or hard
of hearing, as well as individuals with speech or communication
disabilities. To learn more about how to make an accessible telephone
call, please visit <a href="https://www.fcc.gov/consumers/guides/telecommunications-relay-service-trs">https://www.fcc.gov/consumers/guides/telecommunications-relay-service-trs</a>.
SUPPLEMENTARY INFORMATION: The Executive Secretariat (Exec Sec)
maintains the Correspondence Tracking System (CTS) system.
This update includes the following changes since the previous SORN
publication:
1. System Manager(s): Updated to reflect personnel changes.
2. System Location: Updated to bring the information current.
3. Categories of Records in the System: Updated with a new record.
4. Policies and Practices for Retrieval of Records: Updated to
reference the correct unique identifier.
SYSTEM NAME AND NUMBER:
Correspondence Tracking System (CTS), HUD/ADM-09.
SECURITY CLASSIFICATION:
Unclassified.
SYSTEM LOCATION:
OPEXUS, 1101 17th Street NW, 12th Floor, Washington, DC 20036-0001
and HUD Headquarters, Office of Administration, 451 7th Street SW, Room
10139, Washington, DC 20410-0001.
SYSTEM MANAGER(S):
Paul Miller, Deputy Director, Executive Secretariat, Office of the
Secretary, 451 Seventh Street SW, Room 2242, Washington, DC 20410-0001,
telephone number (202) 402-6316, and Kadianne Ming, Clearance
Coordinator, Executive Secretariat, Office of the Secretary, 451
Seventh Street SW, Room 2242, Washington, DC 20410-0001, telephone
number (202) 251-0497.
AUTHORITY FOR MAINTENANCE OF THE SYSTEM:
Sections 2 and 7(d) of the Department of Housing and Urban
Development Act of 1965, Public Law 89-174.
PURPOSES OF THE SYSTEM:
CTS will allow users and management to track and report on
correspondence throughout the workflow process. HUD uses information in
CTS to provide appropriate responses to inquiries. CTS will streamline
the collection of inquiries from the public regarding their requests
for assistance with HUD funded programs.
CATEGORIES OF INDIVIDUALS COVERED BY THE SYSTEM:
Individuals who correspond with HUD's Secretary, Deputy Secretary,
or Assistant Secretaries, Individuals whose correspondence has been
referred by the White House, other federal agencies, or Members of
Congress to the Secretary or Deputy Secretary.
CATEGORIES OF RECORDS IN THE SYSTEM:
Name, home address, email address(es), home telephone number(s),
work telephone number(s), work address, legal documents and records,
requesters, attorneys or representatives' names, fax number, office
information, case identifier.
RECORD SOURCE CATEGORIES:
Records are provided by individuals.
ROUTINE USES OF RECORDS MAINTAINED IN THE SYSTEM, INCLUDING CATEGORIES
OF USERS AND PURPOSES OF SUCH USES:
(1) To a congressional office from the record of an individual, in
response to an inquiry from the congressional office made at the
request of that individual.
(2) To contractors, grantees, experts, consultants and their
agents, or others performing or working under a contract, service,
grant, or cooperative agreement with HUD, when necessary to accomplish
an agency function related to a system of records. Disclosure
requirements are limited to only those data elements considered
relevant to accomplishing an agency function. Contractors provided
information under these routine use conditions are subject to Privacy
Act requirements and disclosure limitations imposed on the Department.
(3) To contractors, experts, and consultants with whom HUD has a
contract, service agreement, or other assignment of the Department,
when necessary to utilize data to test new technology and systems
designed to enhance program operations and performance.
(4) To appropriate agencies, entities, and persons when (1) HUD
suspects or has confirmed that there has been a breach of the system of
records; (2) HUD has determined that as a result of the suspected or
confirmed breach there is a risk of harm to individuals, HUD (including
its information systems, programs, and operations), the Federal
Government, or national security; and (3) the disclosure made to such
agencies, entities, and persons is reasonably necessary to assist in
connection with HUD's efforts to respond to the suspected or confirmed
breach or to prevent, minimize, or remedy such harm.
(5) To another Federal agency or Federal entity, when HUD
determines that information from this system of record is reasonably
necessary to assist the recipient agency or entity in (1) responding to
a suspected or confirmed breach or (2) preventing, minimizing, or
remedying the risk of harm to individuals, the recipient agency or
entity (including its information systems, programs, and operations),
the Federal government, or national security resulting from a suspected
or confirmed breach.
(6) To appropriate Federal, State, local, tribal, or other
governmental agencies or multilateral governmental organizations
responsible for investigating or prosecuting the violations of, or for
enforcing or implementing, a statute, rule, regulation, order, or
license, where HUD determines that the information would assist in the
enforcement of civil or criminal laws and when such records, either
alone or in conjunction with other information, indicate a violation or
potential violation of law.
(7) To a court, magistrate, administrative tribunal, or arbitrator
in the course of presenting evidence, including disclosures to opposing
counsel or witnesses in the course of civil discovery, litigation,
mediation, or settlement negotiations, or in connection with criminal
law proceedings; when HUD determines that use of such records is
relevant and necessary to the litigation and when any of the following
is a party to the litigation or have an interest in such litigation:
(1) HUD, or any component thereof; or (2) any HUD employee in his or
her official capacity; or (3) any HUD employee in his or her individual
capacity where HUD has agreed to represent the employee; or (4) the
United States, or any agency thereof, where HUD determines that
litigation is likely to affect HUD or any of its components.
(8) To any component of the Department of Justice or other Federal
agency conducting litigation or in proceedings before any court,
adjudicative, or administrative body, when HUD determines that the use
of such records is relevant and necessary to the litigation and when
any of the following is a party to the litigation or have an interest
in such litigation: (1) HUD, or any component thereof; or (2) any HUD
employee in his or her official capacity; or (3) any HUD employee in
his or her individual capacity where the Department of Justice or
agency
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conducting the litigation has agreed to represent the employee; or (4)
the United States, or any agency thereof, where HUD determines that
litigation is likely to affect HUD or any of its components.
(9) To the National Archives and Records Administration, Office of
Government Information Services (OGIS), to the extent necessary to
fulfill its responsibilities in 5 U.S.C. 552(h), to review
administrative agency policies, procedures, and compliance with the
Freedom of Information Act (FOIA), and to facilitate OGIS' offering of
mediation services to resolve disputes between persons making FOIA
requests and administrative agencies.
POLICIES AND PRACTICES FOR STORAGE OF RECORDS:
Electronic and Paper.
POLICIES AND PRACTICES FOR RETRIEVAL OF RECORDS:
Name and Case Identifier.
POLICIES AND PRACTICES FOR RETENTION AND DISPOSAL OF RECORDS:
Destroyed upon verification of successful creation of the final
document or file or when no longer needed for business use, whichever
is later.
ADMINISTRATIVE, TECHNICAL, AND PHYSICAL SAFEGUARDS:
For Electronic Records: All personal data will be maintained on a
secure workstation or virtual server that is protected by a firewall
and complex passwords in a directory that can only be accessed by the
system administrators and the analysts actively working on the data;
the system used to process or store data have Federal security controls
applied to them; the data will be backed up on a regular basis to
safeguard against system failures or disasters; and, unencrypted data
will not be stored on a laptop or on removable media such as CDs,
diskettes, or USB flash drives. Electronic Records are maintained and
stored in an electronic encryption database system. These records can
only be accessed based on the user's rights and privileges to the
system. A multifactor identification method is required which consists
of several layers of security to access the records, such as a valid
common access card, access to HUD's network with a valid User ID and
password.
For Paper Records: The analysts will securely store any hard copy
forms with personal identifiers until they are archived; all hard copy
forms with personal identifying data will be stored securely in a
locked cabinet that can only be accessed by authorized individuals
working on the data.
RECORD ACCESS PROCEDURES:
Individuals requesting records of themselves should address written
inquiries to the Department of Housing and Urban Development 451 7th
Street SW, Washington, DC 20410-0001. For verification, individuals
should provide their full name, current address, and telephone number.
In addition, the requester must provide either a notarized statement or
an unsworn declaration made under 24 CFR 16.4.
CONTESTING RECORD PROCEDURES:
The HUD rule for contesting the content of any record pertaining to
the individual by the individual concerned is published in 24 CFR 16.8
or may be obtained from the system manager.
NOTIFICATION PROCEDURES:
Individuals requesting notification of records of themselves should
address written inquiries to the Department of Housing Urban
Development, 451 Seventh Street SW, Washington, DC 20410-0001. For
verification purposes, individuals should provide their full name,
office or organization where assigned, if applicable, and current
address and telephone number. In addition, the requester must provide
either a notarized statement or an unsworn declaration made under 24
CFR 16.4.
EXEMPTIONS PROMULGATED FOR THE SYSTEM:
None.
HISTORY:
Docket No. FR-7092-N-35, 89 FR 63440 (August 5, 2024); Docket No.
FR-5130-N-13, 72 FR 55801 (October 1, 2007).
Shalanda Capehart,
Acting Chief Privacy Officer, Office of Administration.
[FR Doc. 2026-01558 Filed 1-26-26; 8:45 am]
BILLING CODE 4210-67-P
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</html>Indexed from Federal Register on January 27, 2026.
This is legal information, not legal advice. Laws vary by jurisdiction and change frequently. Always verify current law with official sources and consult a licensed attorney in your jurisdiction for advice on your specific situation.