Notice2026-01515
Notice of Information Collection, Request for Comment
Primary source
Metadata and text below are from the Federal Register, a public-domain U.S. government work. Always verify the official published version before relying on it for any legal matter.
Published
January 27, 2026
Issuing agencies
Agriculture Department
Abstract
The Office of the Chief Information Officer, as part of its continuing effort to reduce paperwork and respondent burden, invites the public to comment on the "Collection of Generic Clearance for Improving Customer Experience (OMB Circular A-11, Section 280 Implementation)" for approval under the Paperwork Reduction Act. The purpose of this request is to facilitate the Agency's ability to collect feedback from the public to continue to improve its services, thereby facilitating its compliance with statutory requirements and general principles of good governance. This notice announces our intent to submit this collection to Office of Management and Budget (OMB) for approval and solicit comments on specific aspects for the proposed information collection.
Full Text
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<title>Federal Register, Volume 91 Issue 17 (Tuesday, January 27, 2026)</title>
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[Federal Register Volume 91, Number 17 (Tuesday, January 27, 2026)]
[Notices]
[Pages 3410-3412]
From the Federal Register Online via the Government Publishing Office [<a href="http://www.gpo.gov">www.gpo.gov</a>]
[FR Doc No: 2026-01515]
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DEPARTMENT OF AGRICULTURE
Notice of Information Collection, Request for Comment
AGENCY: United States Department of Agriculture (USDA).
ACTION: Notice and request for comments.
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SUMMARY: The Office of the Chief Information Officer, as part of its
continuing effort to reduce paperwork and respondent burden, invites
the public to comment on the ``Collection of Generic Clearance for
Improving Customer Experience (OMB Circular A-11, Section 280
Implementation)'' for approval under the Paperwork Reduction Act. The
purpose of this request is to facilitate the Agency's
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ability to collect feedback from the public to continue to improve its
services, thereby facilitating its compliance with statutory
requirements and general principles of good governance. This notice
announces our intent to submit this collection to Office of Management
and Budget (OMB) for approval and solicit comments on specific aspects
for the proposed information collection.
DATES: Comments on this notice must be received by March 30, 2026 to be
assured of consideration.
ADDRESSES: All comments concerning this notice should be directed to
the USDA Departmental Clearance Officer listed under FOR FURTHER
INFORMATION CONTACT.
FOR FURTHER INFORMATION CONTACT: Levi S. Harrell, Departmental
Clearance Officer; Information Management Division; Office of the Chief
Information Officer (OCIO), 1400 Independence Avenue SW, Washington, DC
20250; email: <a href="/cdn-cgi/l/email-protection#4d01283b2463052c3f3f2821210d383e292c632a223b"><span class="__cf_email__" data-cfemail="a8e4cddec186e0c9dadacdc4c4e8dddbccc986cfc7de">[email protected]</span></a>. Persons with disabilities who
require alternative means for communication should contact the USDA
Target Center at (202) 720-2600 (voice) or 844-433-2774 (toll-free
nationwide).
SUPPLEMENTARY INFORMATION:
Title: Collection of Generic Clearance for Improving Customer
Experience (OMB Circular A-11, Section 280 Implementation).
OMB Number: 0503-0024.
OMB Expiration Date of Approval: Three years from the approval
date.
Type of Request: Renewal/Extension of approval for a current
information collection.
Abstract: Under the PRA, (44 U.S.C. 3501-3520) Federal agencies
must obtain approval from the Office of Management and Budget (OMB) for
each collection of information they conduct or sponsor. ``Collection of
information'' is defined in 44 U.S.C. 3502(3) and 5 CFR 1320.3(c) and
includes Agency requests or requirements that members of the public
submit reports, keep records, or provide information to a third party.
Section 3506(c)(2)(A) of the PRA requires Federal agencies to provide a
60-day notice in the Federal Register concerning each proposed
collection of information, including each proposed extension of an
existing collection of information, before submitting the collection to
OMB for approval. To comply with this requirement, the Agency is
publishing notice of the proposed collection of information set forth
in this document.
Under the Government Service Delivery Improvement Act and the 21st
Century Integrated Digital Experience Act, along with OMB guidance,
agencies are obligated to continually improve the services they provide
the public and to collect qualitative and quantitative data from the
public to do so.
The purpose of this request is to facilitate the Agency's ability
to collect feedback from the public to continue to improve its
services, thereby facilitating its compliance with statutory
requirements and general principles of good governance.
The Agency will only submit collections if they meet the following
criteria.
<bullet> The collections are voluntary;
<bullet> The collections are low-burden for respondents (based on
considerations of total burden hours or burden-hours per respondent)
and are low-cost for both the respondents and the Federal Government;
<bullet> The collections are non-controversial, meaning they do not
raise issues that warrant public comment;
<bullet> Any collection is targeted to the solicitation of opinions
from respondents who have experience with the program or may have
experience with the program in the near future;
<bullet> Personally identifiable information (PII) is collected
only to the extent necessary and the Agency will comply with applicable
legal and policy requirements to ensure its protection;
<bullet> Information gathered is intended to be used for general
service improvement and program management purposes;
<bullet> The Agency will follow the procedures specified in any
relevant OMB guidance for the required reporting to OMB of data from
surveys;
<bullet> Outside of the reporting mentioned in the bullet
immediately above, if the Agency intends to release journey maps, user
personas, reports, or other data-related summaries stemming from this
collection, the Agency must include appropriate caveats around those
summaries, noting that conclusions should not be generalized beyond the
sample, considering the sample size and response rates. The Agency must
submit the data summary itself (e.g., the report) and the caveat
language mentioned above to OMB before it releases them outside the
Agency. OMB will engage in a passback process with the Agency.
Method of Collection
The Agency will collect this information by electronic means, when
possible, as well as by mail, fax, telephone, technical discussions,
and in-person interviews. The Agency may also utilize observational
techniques to collect this information.
Annual Reporting Burden
Affected Public: Collections will be targeted to the solicitation
of opinions from respondents who have experience with the program or
may have experience with the program in the near future. For the
purposes of this request, respondents are individuals, businesses, and
organizations that interact with a Federal Government Agency or
program, either directly or via a Federal contractor. This could
include individuals or households; businesses or other for-profit
organizations; not-for-profit institutions; State, local or tribal
governments; Federal government; and universities.
Estimated Number of Respondents: 2,040,000.
Estimated Time per Response: Varied, dependent upon the data
collection method used. The possible response time to complete a
questionnaire or survey may be 3 minutes or up to 1.5 hours to
participate in an interview.
Estimated Total Annual Burden Hours: 178,750.
Public Comments
Request for Comments: Comments submitted in response to this notice
will be summarized and/or included in the request for OMB approval.
Comments are invited on: (a) Whether the collection of information is
necessary for the proper performance of the functions of the agency,
including whether the information shall have practical utility; (b) the
accuracy of the agency's estimate of the burden of the collection of
information; (c) ways to enhance the quality, utility, and clarity of
the information to be collected; (d) ways to minimize the burden of the
collection of information on respondents, including through the use of
automated collection techniques or other forms of information
technology; and (e) estimates of capital or start-up costs and costs of
operation, maintenance, and purchase of services to provide
information. Burden means the total time, effort, or financial
resources expended by persons to generate, maintain, retain, disclose,
or provide information to or for a Federal agency. This includes the
time needed to review instructions to (1) develop, acquire, install,
and utilize technology and systems for the purpose of collecting,
validating and verifying information, processing and maintaining
information, and disclosing and providing information; (2) train
personnel and be able to respond to a collection of information, to
search data sources, (3) complete and review the collection of
information; and to
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transmit or otherwise disclose the information.
All written comments will be available for public inspection at
<a href="http://Regulations.gov">Regulations.gov</a>.
An agency may not conduct or sponsor, and a person is not required
to respond to, a collection of information unless it displays a
currently valid Office of Management and Budget control number.
Samuel Berry,
Chief Information Officer, Office of the Chief Information Officer.
[FR Doc. 2026-01515 Filed 1-26-26; 8:45 am]
BILLING CODE 3410-KR-P
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