Privacy Act of 1974; Systems of Records
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Issuing agencies
Abstract
As required by the Privacy Act of 1974, notice is hereby given that VA is amending the system of records titled "Veterans, Dependents of Veterans, and VA Beneficiary Survey Records--VA" (43VA008) as set forth in the Federal Register. This system is used to collect data regarding the characteristics of America's Veteran, Service member, family member, and beneficiary populations through surveys that may be augmented with information from several existing VA systems of records and with information from non-VA sources.
Full Text
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<title>Federal Register, Volume 91 Issue 10 (Thursday, January 15, 2026)</title>
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[Federal Register Volume 91, Number 10 (Thursday, January 15, 2026)]
[Notices]
[Pages 1866-1869]
From the Federal Register Online via the Government Publishing Office [<a href="http://www.gpo.gov">www.gpo.gov</a>]
[FR Doc No: 2026-00726]
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DEPARTMENT OF VETERANS AFFAIRS
Privacy Act of 1974; Systems of Records
AGENCY: Office of Enterprise Integration (OEI), Department of Veterans
Affairs (VA).
ACTION: Notice of a modified system of records.
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SUMMARY: As required by the Privacy Act of 1974, notice is hereby given
that VA is amending the system of records titled ``Veterans, Dependents
of Veterans, and VA Beneficiary Survey Records--VA'' (43VA008) as set
forth in the Federal Register. This system is used to collect data
regarding the characteristics of America's Veteran, Service member,
family member, and beneficiary populations through surveys that may be
augmented with information from several existing VA systems of records
and with information from non-VA sources.
DATES: Comments on this modified system of records must be received no
later than 30 days after date of publication in the Federal Register.
If no public comment is received during the period allowed for comment
or unless otherwise published in the Federal Register by VA, the
modified system of records will become effective a minimum of 30 days
after date of publication in the Federal Register. If VA receives
public comments, VA shall review the comments to determine whether any
changes to the notice are necessary.
ADDRESSES: Comments may be submitted through <a href="http://www.Regulations.gov">www.Regulations.gov</a> or
mailed to VA Privacy Service, 810 Vermont Avenue NW, (005X6F),
Washington, DC 20420. Comments should indicate that they are submitted
in response to ``Veterans, Dependents of Veterans, and VA Beneficiary
Survey Records'' (43VA008). Comments received will be available at
<a href="http://regulations.gov">regulations.gov</a> for public viewing, inspection or copies.
FOR FURTHER INFORMATION CONTACT: OEI, Privacy Officer, VA, 810 Vermont
Ave NW, Washington, DC 20420; telephone 202-461-5800.
SUPPLEMENTARY INFORMATION: VA is amending the System Location; Policies
and Practices for Storage of Records; Policies and Practices for
Retrieval of Records; Policies and Practices for Retention and Disposal
of Records; Safeguards; System Manager; Record Access Procedures;
Contesting Records Procedures; Notification Procedures; and Routine
Uses.
System Location has been updated to add ``Electronic records for
``Veterans Signals'' are stored within the Medallia FedRAMP High Rated
AWS GovCloud. Cloud service hosting within the Amazon Web Service
GovCloud primary sits in US-Gov-West-1 with duplication in US-Gov-West-
2.''
Policies and Practices for Storage of Records is being updated to
include ``VSignals is implemented on Medallia GovCloud that is hosted
on AWS GovCloud, though the physical segregation cannot be specified as
it is a cloud implementation. VA sensitive information that includes
health information is stored logically segregated and secured. All
Medallia implemented VA programs are hosted within its own logically
segregated VPC (virtual private cloud) and not shared with any other
agency customer. The VSignals instance is implemented with its
dedicated embedded database and that is only accessible via a specific
application interface. Requestors of stored health and non-health
information within VA, or from external individuals, contractors,
organizations, and/or agencies with whom VA has a contract or
agreement, must provide an equivalent level of security protection and
comply with current VA policies and procedures for storage and
transmission as codified in VA directives such as but not limited to VA
Handbook 6500, Information Security Program and Handbook 6513 Secured
Connections.''
Policies and Practices for Retrieval of Records is being updated to
state ``Records in this system are retrieved by name, address, social
security number, date of birth, military service number, claim or file
number, Department of Defense identification numbers, or other personal
identifiers.
Policies and Practices for Retention and Disposal of Records is
being updated to state ``Records are maintained and disposed of in
accordance with the records disposition authority DAA-GRS-2016-0003-
0002 approved by the Archivist of the United States, Records Control
Schedule 10-1, Item number 150.''
Safeguards has been updated to include ``VSignals does not allow
physical and direct access to databases and storage devices. All access
to data is via VA Single Sign On configuration on a web interface by
authorized, certified VA employees who have been granted access through
product owner approval.''
System Manager has been updated to state ``OEI's System Manager is
Executive Director, Lisa Rosenmerkel, <a href="/cdn-cgi/l/email-protection#8dc1e4feeca3dfe2fee8e3e0e8ffe6e8e1cdfbeca3eae2fb"><span class="__cf_email__" data-cfemail="da96b3a9bbf488b5a9bfb4b7bfa8b1bfb69aacbbf4bdb5ac">[email protected]</span></a>. Office
of Enterprise Integration, Data Governance and Analytics (008B1), VA
Central Office, 810 Vermont Avenue NW, Washington, DC 20420.''
For Further Information Contact has been updated to include
``<a href="/cdn-cgi/l/email-protection#2f7d40414a4343017c42465b476f594e01484059"><span class="__cf_email__" data-cfemail="9bc9f4f5fef7f7b5c8f6f2eff3dbedfab5fcf4ed">[email protected]</span></a>.''
Record Access Procedures has been updated to state ``Individuals
seeking information on the existence and content of records in this
system pertaining to them should contact the system manager in writing
as indicated above or may write or visit the VA facility location where
they normally receive their care. A request for access to records must
contain the requester's full name, address, telephone number, and
signature, and describe the records sought in sufficient detail to
enable VA personnel to locate them with a reasonable amount of
effort.''
Contesting Records Procedures has been updated to state
``Individuals seeking to contest or amend records in this system
pertaining to them should contact the system manager in writing as
indicated above or may write or visit the VA facility location where
they normally receive their care. A request to contest or amend records
must state clearly and concisely what record is
[[Page 1867]]
being contested, the reasons for contesting it, and the proposed
amendment to the record.''
The Notification Procedure Section is being modified to state
``Individuals who wish to be notified if a record in this system of
records pertains to them should submit the request following the
procedures described in ``Record Access Procedures,'' above.''
Routine uses are being modified to reflect current accepted
language.
VA is republishing the system notice in its entirety.
Signing Authority
The Senior Agency Official for Privacy, or designee, approved this
document and authorized the undersigned to sign and submit the document
to the Office of the Federal Register for publication electronically as
an official document of the Department of Veterans Affairs. Eddie Pool,
Deputy Chief Information Officer, Connectivity and Collaboration
Services, Performing the Delegable Duties of the Assistant Secretary
for Information and Technology and Chief Information Officer, approved
this document on July 1, 2025, for publication.
Dated: January 8, 2026.
Saurav Devkota,
Government Information Specialist, VA Privacy Service, Office of
Compliance, Risk and Remediation, Office of Information and Technology,
Department of Veterans Affairs.
SYSTEM NAME AND NUMBER:
``Veterans, Dependents of Veterans, and VA Beneficiary Survey
Records--VA'' (43VA008)
SECURITY CLASSIFICATION:
Unclassified.
SYSTEM LOCATION:
Electronic records for this system are stored on VA's servers,
secured via the AWS GovCloud and physical servers housed at VA's Austin
Information Technology Center, 1615 Woodward St., Austin, Texas 78772.
Electronic records for ``Veterans Signals'' are stored within the
Medallia FedRAMP High Rated AWS GovCloud. Cloud service hosting within
the Amazon Web Service GovCloud primary sits in US-Gov-West-1 with
duplication in US-Gov-West-2. Records necessary for a contractor to
perform under a VA-approved contract are located at the respective
contractor's facility.
SYSTEM MANAGER(S):
OEI's System Manager is Executive Director, Lisa Rosenmerkel,
<a href="/cdn-cgi/l/email-protection#eaa683998bc4b885998f84878f98818f86aa9c8bc48d859c"><span class="__cf_email__" data-cfemail="216d4852400f734e52444f4c44534a444d6157400f464e57">[email protected]</span></a>. Office of Enterprise Integration, Data
Governance and Analytics (008B1), VA Central Office, 810 Vermont Avenue
NW, Washington, DC 20420.
AUTHORITY FOR MAINTENANCE OF THE SYSTEM:
5 U.S.C. 306, 38 U.S.C. 527.
PURPOSE(S) OF THE SYSTEM:
The purpose of this system of records is to collect data about the
characteristics of America's Veteran, Service member, family member,
and beneficiary populations through surveys that may be augmented with
information from several existing VA systems of records and with
information from non-VA sources to:
1. Conduct statistical studies and analyses relevant to VA programs
and services;
2. Plan and improve services provided;
3. Decide about VA policies, programs, and services;
4. Study VA's role in the use of VA and non-VA benefits and
services; and
5. Study the relationship between the use of VA benefits and
services and the use of related benefits and services from non-VA
sources. These types of studies are needed for VA to forecast future
demand for VA benefits and services.
CATEGORIES OF INDIVIDUALS COVERED BY THE SYSTEM:
1. Veterans;
2. Family members of veterans;
3. Military Service members;
4. Family members of Service members; and
5. Other VA beneficiaries.
CATEGORIES OF RECORDS IN THE SYSTEM:
The categories of records in the system contain information
provided by veterans as well as their families, advocates, and
dependents. Information is also obtained from other VA components,
systems of records, and supplemented with information purchased from
data brokers including:
1. Personal identifiers (e.g., respondents' names, addresses, phone
numbers, social security numbers, employer identification numbers);
2. Demographic and socioeconomic characteristics (e.g., date of
birth, sex, race/ethnicity, education, marital status, employment and
earnings, financial information, business ownership information);
3. Military service information (e.g., military occupational
specialties, periods of active duty, branch of service including
National Guard or Reserves, date of separation, rank);
4. Health status information (e.g., diagnostic, health care
utilization, cost, and third-party health plan information);
5. Benefit and service information (e.g., data on transition
assistance services, VA medical and other benefit eligibility,
awareness, knowledge, understanding, and use; data on access and
barriers to VA benefits or services; data about satisfaction with VA
outreach, benefits, or services);
6. The records may also include information about Department of
Defense (DoD) military personnel from DoD files (e.g., utilization
files that contain inpatient and outpatient medical records, and
eligibility files from the Defense Eligibility Enrollment Reporting
System; and
7. The records may include information on Medicare beneficiaries
from Centers for Medicare and Medicaid Services, and its predecessor,
the Health Care Financing Administration, that are contained in
databases (e.g., Denominator file identifies the population being
studied; Standard Analytical files on inpatient, outpatient, physician
supplier, nursing home, hospice, home care, durable medical equipment;
and Group and other Health Plans).
RECORD SOURCE CATEGORIES:
Information provided by veterans as well as their families,
advocates, and dependents. Information is also obtained from other VA
components, systems of records, and supplemented with information
purchased from data brokers.
ROUTINE USES OF RECORDS MAINTAINED IN THE SYSTEM, INCLUDING CATEGORIES
OF USERS AND THE PURPOSE OF SUCH USES:
To the extent that records contained in the system include
information protected by 45 CFR parts 160 and 164 (i.e., individually
identifiable health information), and 38 U.S.C. 7332 (i.e., medical
treatment information related to drug abuse, alcoholism, or alcohol
abuse, sickle cell anemia, or infection with the human immunodeficiency
virus, that information cannot be disclosed under a routine use unless
there is also specific statutory authority in 38 U.S.C. 7332 and
regulatory authority in 45 CFR parts 160, 161, and 164 permitting
disclosure).
1. NARA: To the National Archives and Records Administration (NARA)
in records management inspections conducted under 44 U.S.C. 2904 and
2906, or other functions authorized by laws and policies governing NARA
operations and VA records management responsibilities.
2. Contractors: To contractors, grantees, experts, consultants,
students, and others performing or working on a contract, service,
grant, cooperative
[[Page 1868]]
agreement, or other assignment for VA, when reasonably necessary to
accomplish an agency function related to the records.
3. Law Enforcement Authorities, for Reporting Violations of Law: To
a Federal, state, local, territorial, tribal, or foreign law
enforcement authority or other appropriate entity charged with the
responsibility of investigating or prosecuting a violation or potential
violation of law, whether civil, criminal, or regulatory in nature, or
charged with enforcing or implementing such law, provided that the
disclosure is limited to information that, either alone or in
conjunction with other information, indicates such a violation or
potential violation. The disclosure of the names and addresses of
veterans and their dependents from VA records under this routine use
must also comply with the provisions of 38 U.S.C. 5701(f).
4. Federal Agencies, for Research: To a Federal agency for the
purpose of conducting research and data analysis to perform a statutory
purpose of that agency upon the prior written request of that agency.
5. Federal Agencies, for Computer Matches: To other Federal
agencies for the purpose of conducting computer matches to obtain
information to determine or verify eligibility of veterans receiving VA
benefits or medical care under title 38.
6. Congress: To a Member of Congress or staff acting upon the
Member's behalf when the Member or staff requests the information on
behalf of, and at the request of, the individual who is the subject of
the record.
7. DOJ, Litigation, Administrative Proceeding: To the Department Of
Justice (DOJ), or in a proceeding before a court, adjudicative body, or
other administrative body before which VA is authorized to appear, when
any of the following is a party to such proceedings or has an interest
in such proceedings, and VA determines that use of such records is
relevant and necessary to proceedings:
(a) VA or any component thereof;
(b) Any VA employee in his or her official capacity;
(c) Any VA employee in his or her individual capacity where DOJ has
agreed to represent the employee; or
(d) The United States, where VA determines that litigation is
likely to affect the agency or any of its components is a party to such
proceedings or has an interest in such proceedings, and VA determines
that use of such records is relevant and necessary to the proceedings.
8. Data Breach Response and Remediation, for VA: To appropriate
agencies, entities, and persons when (a) VA suspects or has confirmed
that there has been a breach of the system of records, (b) VA has
determined that as a result of the suspected or confirmed breach there
is a risk of harm to individuals, VA (including its information
systems, programs, and operations), the Federal Government, or national
security; and (c) the disclosure made to such agencies, entities, and
persons is reasonably necessary to assist in connection with VA's
efforts to respond to the suspected or confirmed breach or to prevent,
minimize, or remedy such harm.
9. Data Breach Response and Remediation, for Another Federal
Agency: To another Federal Agency or Federal entity, when VA determines
that information from this system of records is reasonably necessary to
assist the recipient agency or entity in (a) responding to a suspected
or confirmed breach or (b) preventing, minimizing, or remedying the
risk of harm to individuals, the recipient agency or entity (including
its information systems, programs, and operations), the Federal
Government, or national security, resulting from a suspected or
confirmed breach.
10. EEOC: To the Equal Employment Opportunity Commission (EEOC) in
connection with investigations of alleged or possible discriminatory
practices, examination of Federal affirmative employment programs, or
other functions of the Commission as authorized by law.
11. FLRA: To the Federal Labor Relations Authority (FLRA) in
connection with the investigation and resolution of allegations of
unfair labor practices, the resolution of exceptions to arbitration
awards when a question of material fact is raised, matters before the
Federal Service Impasses Panel, and the investigation of representation
petitions and the conduct or supervision of representation elections.
12. MSPB: To the Merit Systems Protection Board (MSPB) in
connection with appeals, special studies of the civil service and other
merit systems, review of rules and regulations, investigation of
alleged or possible prohibited personnel practices, and such other
functions promulgated in 5 U.S.C. 1205 and 1206, or as authorized by
law.
POLICIES AND PRACTICES FOR STORAGE OF RECORDS:
Records in this system are stored on a segregated secure server.
For data match purposes and data storage, all databases are placed on
secured servers located at the following location: VA's Austin
Information Technology Center, 615 Woodward Street, Austin, Texas
78772. Requestors of stored health and non-health information within
VA, or from external individuals, contractors, organizations, and/or
agencies with whom VA has a contract or agreement, must provide an
equivalent level of security protection and comply with current VA
policies and procedures for storage and transmission as codified in VA
directives such as but not limited to VA Handbook 6500, Information
Security Program and Handbook 6513, Secured Connections.
VSignals is implemented on Medallia GovCloud that is hosted on AWS
GovCloud, though the physical segregation cannot be specified as it is
a cloud implementation. VA sensitive information that includes health
information is stored logically segregated and secured. All Medallia
implemented VA programs are hosted within its own logically segregated
VPC (virtual private cloud) and not shared with any other agency
customer. The VSignals instance is implemented with its dedicated
embedded database and that is only accessible via a specific
application interface. Requestors of stored health and non-health
information within VA, or from external individuals, contractors,
organizations, and/or agencies with whom VA has a contract or
agreement, must provide an equivalent level of security protection and
comply with current VA policies and procedures for storage and
transmission as codified in VA directives such as but not limited to VA
Handbook 6500, Information Security Program and Handbook 6513, Secured
Connections.
POLICIES AND PRACTICES FOR RETRIEVAL OF RECORDS:
Records in this system are retrieved by name, address, social
security number, date of birth, military service number, claim or file
number, DoD identification numbers, or other personal identifiers.
POLICIES AND PRACTICES FOR RETENTION AND DISPOSAL OF RECORDS:
Records are maintained and disposed of in accordance with the
records disposition authority approved by the Archivist of the United
States, General Records Schedule 4.2, 150.
ADMINISTRATIVE, TECHNICAL, AND PHYSICAL SAFEGUARDS:
1. This list of safeguards furnished in this System of Record is
not an exclusive list of measures that have been taken to protect
individually identifiable information. The Health Insurance Portability
and Accountability Act (HIPAA) provides
[[Page 1869]]
guidelines for protecting health information that will be followed by
adopting health care industry best practices and the reporting of
breaches to provide adequate safeguards. Further, VA staff and
contractors through mandatory data privacy and security training will
review VA policy directives that specify the standards that will be
applied to protect health information.
2. Access to data servers and storage areas is restricted to
authorized VA employees or contract staff who the Office of Operations,
Security, and Preparedness clears. Access codes are used to restrict
and protect access to OEI data servers used for storage. Health
information file areas are locked after normal duty hours and the
Federal Protective Service and/or other security personnel protect VA
facilities from outside access. VSignals does not allow physical and
direct access to databases and storage devices. All access to data is
via VA Single Sign On configuration on a web interface by authorized,
certified VA employees that have been granted access through product
owner approval.
3. Access to health information provided by the Veterans Health
Administration pursuant to a Business Associate Agreement (BAA) is
restricted to those OEI employees and contractors who have a business
need for the information in the performance of their official duties.
As a general rule, full sets of health care information are not
provided for use unless the System Manager authorizes. File extracts
provided for specific official uses will be limited to contain only the
information fields needed for the analysis. Data used for analyses will
have individual identifying characteristics removed whenever possible.
4. Security complies with applicable Federal Information Processing
Standards (FIPS) issued by the National Institute of Standards and
Technology (NIST). Health and non-health information files containing
unique identifiers such as social security numbers are encrypted to
NIST-verified FIPS 140-2 standard or higher for storage, transport, or
transmission. Any health information files transmitted on laptops,
workstations, data storage devices or media are encrypted. Record level
files are always kept encrypted except when data is in immediate use.
These methods are applied in accordance with HIPAA regulations and VA
Handbook 6500, Information Security Handbook.
5. Contractors and their subcontractors are required to maintain
the same level of security as VA staff for health care information that
has been disclosed to them. Any data disclosed to a contractor, or use
of a subcontractor to perform authorized analyses, requires use of Data
Use Agreements or Memorandum of Understanding, Non-Disclosure
Statements, and BAAs to protect health information. Unless VA
explicitly authorizes in writing, sensitive or protected data made
available to the contractor and subcontractors shall not be divulged or
made known in any manner to any person. Other Federal or state agencies
requesting health care information need to provide agreements to
protect data.
6. The OEI work area is accessed for business-only needs. A limited
amount of data is stored in a combination-protected safe which is
secured inside a limited access room. Select individuals who possess
background security clearances control direct access to the safe. Only
a few employees with strict business needs or ``need-to-know'' access
and completed background checks will ever handle the data once it is
removed from the safe for data match purposes.
7. Data matches, analysis, and storage are conducted primarily on
secured servers located in Austin, Texas, which are housed in a
restricted access network area with appropriate locking devices. Three
measures control access to such records: the application of a VA
security identification card coded with special permissions network
area's keypad, the proper input of a series of individually unique
passwords/codes by a recognized user, and the entrance of those select
individuals for the performance of their official information
technology-related duties.
8. Access to Automated Data Processing files, record level files,
and related statistical software code is controlled by using an
individually unique pin number or password entered in combination with
a personally identifiable variable card or other information.
9. Access to VA facilities where identification codes, passwords,
security profiles, and information on possible security violations are
maintained and controlled at all hours by the Federal Protective
Service, VA, or other security personnel and security access control
devices.
10. Public use files prepared for purposes of research and analysis
are purged of personal identifiers.
11. Paper records, when they exist, are maintained in a locked room
at the Washington National Records Center or at designated locations
identified in this System Notice. The Federal Protective Service
protects paper records from unauthorized access.
RECORD ACCESS PROCEDURES:
Individuals seeking information on the existence and content of
records in this system pertaining to them should contact the system
manager in writing as indicated above or may write or visit the VA
facility location where they normally receive their care. A request for
access to records must contain the requester's full name, address,
telephone number, and signature, and describe the records sought in
sufficient detail to enable VA personnel to locate them with a
reasonable amount of effort.
CONTESTING RECORD PROCEDURES:
Individuals seeking to contest or amend records in this system
pertaining to them should contact the system manager in writing as
indicated above or may write or visit the VA facility location where
they normally receive their care. A request to contest or amend records
must state clearly and concisely what record is being contested, the
reasons for contesting it, and the proposed amendment to the record.
NOTIFICATION PROCEDURES:
Individuals who wish to be notified if a record in this system of
records pertains to them should submit the request following the
procedures described in ``Record Access Procedures,'' above.
EXEMPTIONS PROMULGATED FOR THE SYSTEM:
None.
HISTORY:
40 FR 38095 (August 26, 1975); 48 FR 52798 (November 22, 1983); 54
FR 20667 (May 12, 1989); 65 FR 61022 (October 13, 2000); 72 FR 17229
(April 6, 2007); 86 FR 6992 (January 25, 2021).
[FR Doc. 2026-00726 Filed 1-14-26; 8:45 am]
BILLING CODE 8320-01-P
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</html>This is legal information, not legal advice. Laws vary by jurisdiction and change frequently. Always verify current law with official sources and consult a licensed attorney in your jurisdiction for advice on your specific situation.