Notice2026-00132

Privacy Act of 1974; System of Records

Primary source

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Published
January 8, 2026
Effective
February 9, 2026

Issuing agencies

Social Security Administration

Abstract

In accordance with the Privacy Act of 1974, we are issuing public notice of our intent to modify an existing system of records entitled, Hearings and Appeals Case Control System (60-0009), last published on October 13, 1982. This notice publishes details of the modified system as set forth under the caption, SUPPLEMENTARY INFORMATION.

Full Text

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<title>Federal Register, Volume 91 Issue 5 (Thursday, January 8, 2026)</title>
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[Federal Register Volume 91, Number 5 (Thursday, January 8, 2026)]
[Notices]
[Pages 754-757]
From the Federal Register Online via the Government Publishing Office [<a href="http://www.gpo.gov">www.gpo.gov</a>]
[FR Doc No: 2026-00132]


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SOCIAL SECURITY ADMINISTRATION

[Docket No. SSA-2025-0006]


Privacy Act of 1974; System of Records

AGENCY: Social Security Administration (SSA).

ACTION: Notice of a modified system of records.

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SUMMARY: In accordance with the Privacy Act of 1974, we are issuing 
public notice of our intent to modify an existing system of records 
entitled, Hearings and Appeals Case Control System (60-0009), last 
published on October 13, 1982. This notice publishes details of the 
modified system as set forth under the caption, SUPPLEMENTARY 
INFORMATION.

DATES: The system of records notice (SORN) is applicable upon its 
publication in today's Federal Register, with the exception of the new 
routine uses, which are effective February 9, 2026.
    We invite public comment on the routine uses or other aspects of 
this SORN. In accordance with the Privacy Act of 1974, the public is 
given a 30-day period in which to submit comments. Therefore, please 
submit any comments by February 9, 2026.

ADDRESSES: The public, Office of Management and Budget (OMB), and 
Congress may comment on this publication by writing to the Head of 
Privacy and Disclosure Policy, Law and Policy, SSA, Room G-401 West 
High Rise, 6401 Security Boulevard, Baltimore, Maryland 21235-6401, or 
through the Federal e-Rulemaking Portal at <a href="https://www.regulations.gov">https://www.regulations.gov</a>. 
Please reference docket number SSA-2025-0006. All comments we receive 
will be available for public inspection at the above address and we 
will post them to <a href="https://www.regulations.gov">https://www.regulations.gov</a>.

FOR FURTHER INFORMATION CONTACT: Tristin Dorsey, Government Information 
Specialist, Privacy Implementation Division, Privacy and Disclosure 
Policy, Law and Policy, SSA, Room G-401 West High Rise, 6401 Security 
Boulevard, Baltimore, Maryland 21235-6401, telephone: (410) 966-5855, 
email: <a href="/cdn-cgi/l/email-protection#733c34305d3c23375d203c213d330000125d141c05"><span class="__cf_email__" data-cfemail="024d45412c4d52462c514d504c427171632c656d74">[email&#160;protected]</span></a>.

SUPPLEMENTARY INFORMATION: We are modifying the system of records name 
from ``Hearings and Appeals Case Control System, HHS/SSA/OHA'' to 
``Hearings and Appeals Case Control System'' to remove references to 
Health and Human Services (HHS) and accurately reflect the name of the 
system. We are modifying the system location to clarify where the 
agency will maintain records. We are modifying the system manager to 
clarify the offices responsible for maintaining the system. We are also 
expanding the purpose of the system to include tracking hearings and 
appeals office workloads from the receipt of a request for hearing 
until the final Appeals Council-level disposition, as well as certain 
specialized Appeals Council level workloads including Federal court 
required actions, quality review, and attorney fee actions. We are 
clarifying the categories of individuals covered by the system for 
easier reading.
    We are expanding the categories of records to include the name and 
Social Security number of potential claimants and beneficiaries, 
information about the Administrative Appeals Judge and/or Appeals 
Officer assigned to the case, and appeals issue types. We are expanding 
the record source categories to include appointed representatives, 
representative payees, and existing SSA systems of records. We are 
clarifying the language in routine use Nos. 1, 2, 3, 4, and 6 for 
easier reading.
    In addition, we are adding 13 new routine uses to permit 
disclosures to the following:
    <bullet> The Secretary of HHS or to any State, the Commissioner 
shall disclose any record or information requested in writing by the 
Secretary for the purpose of administering any program administered by 
the Secretary, if records or information of such type were so disclosed 
under applicable rules, regulations and procedures in effect before the 
date of enactment of the Social Security Independence and Program 
Improvements Act of 1994.
    <bullet> The Office of the President, in response to an inquiry 
received from that office made on behalf of, and at the request of, the 
subject of the record or a third party acting on the subject's behalf;
    <bullet> Federal, State, and local law enforcement agencies and 
private contractors, to enable them to protect the safety of SSA 
employees and customers, the security of the SSA workplace, and the 
operation of our facilities, or to assist investigations or 
prosecutions with respect to activities that affect such safety and 
security, or activities that disrupt the operation of our facilities;
    <bullet> third party contacts, (e.g., employers and private pension 
plans) in situations where the party to be contacted has, or is 
expected to have, information relating to the individual's capability 
to manage their benefits or payments, or their eligibility for or 
entitlement to benefits or eligibility for payments, under the Social 
Security program;
    <bullet> third party contacts, where necessary, to establish or 
verify information provided by a representative payee or representative 
payee applicant;
    <bullet> a Social Security beneficiary or claimant, when a claim is 
filed by an individual on the same record that is adverse to the 
beneficiary, only information concerning the facts relevant to the 
interests of each party in a claim;
    <bullet> private medical and vocational consultants for 
consultative medical examinations and vocational assessments;
    <bullet> claimants, prospective claimants (other than the data 
subject), and their appointed representatives and those working with 
such representatives (including, but not limited to, partners, 
associates, and contractors) when the information pertains to the 
individuals whom the appointed representative is representing; and to 
representative payees, when the information pertains to individuals for 
whom they serve as representative payees, for the purpose of assisting 
us in administering representative payment responsibilities under the 
Social Security Act, to the extent necessary to pursue Social Security 
claims, and for the purpose of assisting them in performing their 
duties as payees, including receiving and accounting for benefits for 
individuals for whom they serve as payees;
    <bullet> contractors, cooperative agreement awardees, Federal and 
State agencies, and Federal congressional support agencies for research 
and statistical activities that are designed to increase knowledge 
about present or alternative Social Security programs; are of 
importance to the Social Security program or the Social Security 
beneficiaries; or are for an epidemiological project that relates to

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the Social Security program or beneficiaries;
    <bullet> State and local government agencies, in situations 
involving suspected abuse, neglect, or exploitation of minor children 
or vulnerable adults, to report suspected abuse or determine a victim's 
eligibility for services;
    <bullet> a representative (current or former), the executor of a 
deceased representative's estate or individual recognized by the State 
as the representative of the estate, an individual who provided 
representational services, the entity with which the representative or 
individual is or was affiliated through registration, or an individual 
or entity to which the agency disbursed a fee payment, to the extent 
necessary to dispose of a fee petition or fee agreement or resolve 
other fee-related issues in claims-related matters, but not to include 
pre-decisional deliberative documents, such as analyses and 
recommendations prepared for the decision-maker;
    <bullet> third parties, limited information, as necessary, to reach 
claimants, beneficiaries, and others SSA has a business need to reach 
related to records in this system; and
    <bullet> third parties when an individual involved with a request 
needs assistance to communicate because of a hearing impairment or a 
language barrier (e.g., to interpreters, telecommunications relay 
system operators).
    Lastly, we are modifying the policies and practices for the storage 
of records to reflect that we will maintain records in paper and in 
electronic form. We are expanding the policies and practices for the 
retrieval of records to include name and folder number. We are 
clarifying the policies and practices for the retention and disposal of 
records to reflect accurate records schedules. We are modifying the 
administrative, technical, and physical safeguards for easier reading. 
We are modifying the notice throughout to correct miscellaneous 
stylistic formatting and typographical errors of the previously 
published notice, and to ensure the language reads consistently across 
multiple systems. We are republishing the entire notice for ease of 
reference.
    In accordance with 5 U.S.C. 552a(r), we provided a report to OMB 
and Congress on this modified system of records.

Matthew Ramsey,
Head of Privacy and Disclosure, Law and Policy.
SYSTEM NAME AND NUMBER:
    Hearings and Appeals Case Control System, 60-0009.

SECURITY CLASSIFICATION:
    Unclassified.

SYSTEM LOCATION:
    Social Security Administration, Disability Adjudication, Appellate 
Operations, 6401 Security Boulevard, Baltimore, MD 21235.
    Social Security Administration, Disability Adjudication, Hearings 
Operations, 6401 Security Boulevard, Baltimore, MD 21235.
    SSA Program Service Centers in receipt of claims (See Appendix A at 
<a href="https://www.ssa.gov/privacy/sorn/app_a.htm">https://www.ssa.gov/privacy/sorn/app_a.htm</a>).
    Appellate Operations and Hearings Operations organizations in 
receipt of cases awaiting action by the Appeals Council or cases 
awaiting hearings or decisions by Administrative Law Judges (See 
Appendix F at <a href="https://www.ssa.gov/privacy/sorn/app_f.htm">https://www.ssa.gov/privacy/sorn/app_f.htm</a> for more 
information).
    Information is also located in additional locations in connection 
with cloud-based services and kept at an additional location as backup 
for business continuity purposes.

SYSTEM MANAGER(S):
    Social Security Administration, Chief of Disability Adjudication, 
Disability Adjudication, 6401 Security Boulevard, Baltimore, MD 21235-
6401, (410) 966-5855.

AUTHORITY FOR MAINTENANCE OF THE SYSTEM:
    Sections 205, 1631(d)(1), and 1872 of the Social Security Act, as 
amended, and section 413(b) of the Federal Coal Mine Health and Safety 
Act, as amended.

PURPOSE(S) OF THE SYSTEM:
    We will use the information in this system of records to develop 
claims and management information about title II (Retirement, 
Survivor's, and Disability Insurance), title XVI (Supplemental Security 
Income), and title XVIII (Health Insurance). We will use the 
information to perform certain post-entitlement actions for Black Lung 
benefits, pursuant to the Federal Coal Mine Health and Safety Act. We 
will also use the information to track hearings and appeals office 
workloads, from the receipt of a request for hearing until the final 
Appeals Council-level disposition, as well as certain specialized 
Appeals Council-level workloads including Federal court required 
actions, quality review, and attorney fee actions.

CATEGORIES OF INDIVIDUALS COVERED BY THE SYSTEM:
    This system maintains information about claimants who file for 
title II (Retirement, Survivor's, and Disability Insurance), title XVI 
(Supplemental Security Income), title XVIII (Health Insurance), and 
Black Lung benefits.

CATEGORIES OF RECORDS IN THE SYSTEM:
    This system maintains records that include, but are not limited to, 
the name and Social Security number (SSN) of the claimant, potential 
claimant, or beneficiary; type of claim; hearing request receipt date; 
last action on the case and date of action; case location, e.g., pre-
hearing, scheduling, hearing, post-hearing, disposition date, routing, 
and transfer; date of filing; scheduled hearing date; information about 
the administrative law judge assigned to the case; date of request for 
review; information about the Administrative Appeals Judge and/or 
Appeals Officer assigned to the case; cross reference SSN; appeals 
issue types (disability, non-disability, overpayments, and continuing 
disability reviews).

RECORD SOURCE CATEGORIES:
    We obtain information in this system from claimants; beneficiaries; 
recipients; appropriate members of the public, including third parties 
that may have information relevant to the claim; local, State, and 
Federal agencies; appointed representatives; representative payees; 
contractors; and existing SSA systems of records such as the Claims 
Folders System, 60-0089; Electronic Disability Claim File, 60-0320; and 
Appointed Representative File, 60-0325.

ROUTINE USES OF RECORDS MAINTAINED IN THE SYSTEM, INCLUDING CATEGORIES 
OF USERS AND THE PURPOSES OF SUCH USES:
    We will disclose records pursuant to the following routine uses; 
however, we will not disclose any information defined as ``return or 
return information'' under 26 U.S.C. 6103 of the Internal Revenue Code 
(IRC), unless authorized by statute, the Internal Revenue Service 
(IRS), or IRS regulations.
    1. To a congressional office in response to an inquiry from that 
office made on behalf of, and at the request of, the subject of the 
record.
    2. To the Department of Justice (DOJ), a court or other tribunal, 
or another party before such tribunal, when:
    (a) SSA, or any component thereof; or

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    (b) any SSA employee in the employee's official capacity; or
    (c) any SSA employee in the employee's individual capacity where 
DOJ (or SSA where it is authorized to do so) has agreed to represent 
the employee; or
    (d) the United States or any agency thereof, where SSA determines 
the litigation is likely to affect SSA or any of its components, is a 
party to the litigation or has an interest in such litigation, and we 
determine that the use of such records by DOJ, a court or other 
tribunal, or another party before the tribunal is relevant and 
necessary to the litigation, provided, however, that in each case, we 
determine that such disclosure is compatible with the purpose for which 
the records were collected.
    3. To contractors and other Federal agencies, as necessary, for 
assisting SSA in the efficient administration of its programs. We will 
disclose information under this routine use only in situations in which 
we may enter into a contractual or similar agreement to obtain 
assistance in accomplishing an agency function relating to this system 
of records.
    4. To the National Archives and Records Administration (NARA) under 
44 U.S.C. 2904 and 2906.
    5. To student volunteers, individuals working under a personal 
services contract, and other workers who technically do not have the 
status of Federal employees, when they are performing work for us, as 
authorized by law, and they need access to personally identifiable 
information (PII) in our records in order to perform their assigned 
agency functions.
    6. To appropriate agencies, entities, and persons when:
    (a) SSA suspects or has confirmed that there has been a breach of 
the system of records;
    (b) SSA has determined that as a result of the suspected or 
confirmed breach there is a risk of harm to individuals, SSA (including 
its information systems, programs, and operations), the Federal 
Government, or national security; and
    (c) the disclosure made to such agencies, entities, and persons is 
reasonably necessary to assist in connection with SSA's efforts to 
respond to the suspected or confirmed breach or to prevent, minimize, 
or remedy such harm.
    7. To another Federal agency or Federal entity, when we determine 
that information from this system of records is reasonably necessary to 
assist the recipient agency or entity in:
    (a) responding to a suspected or confirmed breach; or
    (b) preventing, minimizing, or remedying the risk of harm to 
individuals, the recipient agency or entity (including its information 
systems, programs, and operations), the Federal Government, or national 
security, resulting from a suspected or confirmed breach.
    8. To the Secretary of Health and Human Services or to any State, 
the Commissioner shall disclose any record or information requested in 
writing by the Secretary for the purpose of administering any program 
administered by the Secretary, if records or information of such type 
were so disclosed under applicable rules, regulations and procedures in 
effect before the date of enactment of the Social Security Independence 
and Program Improvements Act of 1994.
    9. To the Office of the President, in response to an inquiry 
received from that office made on behalf of, and at the request of, the 
subject of the record or a third party acting on the subject's behalf.
    10. To Federal, State, and local law enforcement agencies and 
private security contractors as appropriate, if necessary:
    (a) to enable them to protect the safety of SSA employees and 
customers, the security of the SSA workplace, and the operation of our 
facilities, or
    (b) to assist investigations or prosecutions with respect to 
activities that affect such safety and security, or activities that 
disrupt the operation of our facilities.
    11. To third party contacts (e.g., employers and private pension 
plans) in situations where the party to be contacted has, or is 
expected to have, information relating to the individual's capability 
to manage their benefits or payments, or their eligibility for or 
entitlement to benefits or eligibility for payments, under the Social 
Security program when:
    (a) The individual is unable to provide information being sought. 
An individual is considered to be unable to provide certain types of 
information when:
    i. The individual is incapable or of questionable mental 
capability;
    ii. The individual cannot read or write;
    iii. The individual cannot afford the cost of obtaining the 
information;
    iv. The custodian of the information will not, as a matter of 
policy, provide it to the individual; or
    (b) the data is necessary to establish the validity of evidence or 
to verify the accuracy of information presented by the individual, and 
it concerns one or more of the following:
    i. The individual's entitlement to or eligibility for benefits 
under the Social Security program;
    ii. The amount of the individual's benefit or payment; or
    iii. Any case in which the evidence is being reviewed, as a result 
of suspected abuse or fraud, or concern for program integrity, quality 
appraisal, or evaluation and measurement activities.
    12. To third party contacts, where necessary, to establish or 
verify information provided by representative payees or representative 
payee applicants.
    13. To a Social Security beneficiary or claimant, when a claim is 
filed by an individual on the same record adverse to the beneficiary, 
only information concerning the facts relevant to the interests of each 
party in a claim, i.e.,
    (a) an award of benefits to a new claimant precludes an award to a 
prior claimant; or
    (b) an award of benefits to a new claimant will reduce benefit 
payments to the individual(s) on the rolls, but only for information 
concerning the facts relevant to the interests of each party in a 
claim.
    14. To private medical and vocational consultants, for use in 
preparing for, or evaluating the results of, consultative medical 
examinations or vocational assessments which they were engaged to 
perform by SSA or a State agency, in accordance with sections 221 or 
1633 of the Social Security Act.
    15. To claimants, prospective claimants (other than the data 
subject), and their appointed representatives and those working with 
such representatives (including, but not limited to, partners, 
associates, and contractors) when the information pertains to the 
individuals whom the appointed representative is representing; and to 
representative payees, when the information pertains to individuals for 
whom they serve as representative payees, for the purpose of assisting 
us in administering representative payment responsibilities under the 
Social Security Act, to the extent necessary to pursue Social Security 
claims, and for the purpose of assisting them in performing their 
duties as payees, including receiving and accounting for benefits for 
individuals for whom they serve as payees.
    16. To contractors, cooperative agreement awardees, State agencies, 
Federal agencies, and Federal congressional support agencies for 
research and statistical activities that are designed to increase 
knowledge about present or alternative Social Security

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programs; are of importance to the Social Security program or the 
Social Security beneficiaries; or are for an epidemiological project 
that relates to the Social Security program or beneficiaries. We will 
disclose information under this routine use pursuant only to a written 
agreement with us.
    17. To State and local government agencies, in situations involving 
suspected abuse, neglect, or exploitation of minor children or 
vulnerable adults, to report suspected abuse or determine a victim's 
eligibility for services.
    18. To a representative (current or former), the executor of a 
deceased representative's estate or individual recognized by the State 
as the representative of the estate, an individual who provided 
representational services, the entity with which the representative or 
individual is or was affiliated through registration, or an individual 
or entity to which the agency disbursed a fee payment, to the extent 
necessary to dispose of a fee petition or fee agreement or resolve 
other fee-related issues in claims-related matters, but not to include 
pre-decisional deliberative documents, such as analyses and 
recommendations prepared for the decision-maker.
    19. Limited information to third parties as necessary to reach 
claimants, beneficiaries, and others SSA has a business need to reach 
related to records in this system.
    20. To third parties when an individual involved with a request 
needs assistance to communicate because of a hearing impairment or a 
language barrier (e.g., to interpreters, telecommunications relay 
system operators).

POLICIES AND PRACTICES FOR STORAGE OF RECORDS:
    We will maintain records in this system in paper and electronic 
form.

POLICIES AND PRACTICES FOR RETRIEVAL OF RECORDS:
    We will retrieve records by SSN, name, and folder number.

POLICIES AND PRACTICES FOR RETENTION AND DISPOSAL OF RECORDS:
    In accordance with NARA rules codified at 36 CFR 1225.16, we 
maintain records in accordance with agency-wide Leadership Bucket, DAA-
0047-2024-0001, and agency-wide Legal Bucket, DAA-0047-2022-0003.

ADMINISTRATIVE, TECHNICAL, AND PHYSICAL SAFEGUARDS:
    We retain electronic files containing personal identifiers in 
secure storage areas accessible only by authorized individuals, 
including our employees and contractors, who have a need for the 
information when performing their official duties. Security measures 
include, but are not limited to, the use of codes and profiles, 
personal identification numbers and passwords, and personal 
identification verification cards. We restrict access to specific 
correspondence within the system based on assigned roles and authorized 
users. We use audit mechanisms to record sensitive transactions as an 
additional measure to protect information from unauthorized disclosure 
or modification. We keep paper records in cabinets within secure areas, 
with access limited to only those employees who have an official need 
for access in order to perform their duties.
    We annually provide authorized individuals, including our employees 
and contractors, with appropriate security awareness training that 
includes reminders about the need to protect PII and the criminal 
penalties that apply to unauthorized access to, or disclosure of, PII 
(5 U.S.C. 552a(i)(1)). Furthermore, authorized individuals with access 
to databases maintaining PII must annually sign a sanctions document 
that acknowledges their accountability for inappropriately accessing or 
disclosing such information.

RECORD ACCESS PROCEDURES:
    Individuals may submit requests for information about whether this 
system contains a record about them by submitting a written request to 
the system manager at the above address, which includes their name, 
SSN, or other information that may be in this system of records that 
will identify them. Individuals requesting notification of, or access 
to, a record by mail must include: (1) a notarized statement to us to 
verify their identity; or (2) must certify in the request that they are 
the individual they claim to be and that they understand that the 
knowing and willful request for, or acquisition of, a record pertaining 
to another individual under false pretenses is a criminal offense.
    Individuals requesting notification of, or access to, records in 
person must provide their name, SSN, or other information that may be 
in this system of records that will identify them, as well as provide 
an identity document, preferably with a photograph, such as a driver's 
license. Individuals lacking identification documents sufficient to 
establish their identity must certify in writing that they are the 
individual they claim to be and that they understand that the knowing 
and willful request for, or acquisition of, a record pertaining to 
another individual under false pretenses is a criminal offense.
    These procedures are in accordance with our regulations at 20 CFR 
401.40, 401.45, and 401.55.

CONTESTING RECORD PROCEDURES:
    Same as record access procedures. Individuals should also 
reasonably identify the record, specify the information they are 
contesting, and state the corrective action sought and the reasons for 
the correction with supporting justification showing how the record is 
incomplete, untimely, inaccurate, or irrelevant. These procedures are 
in accordance with our regulations at 20 CFR 401.65(a).

NOTIFICATION PROCEDURES:
    Same as record access procedures. These procedures are in 
accordance with our regulations at 20 CFR 401.40, 401.45, and 401.55.

EXEMPTIONS PROMULGATED FOR THE SYSTEM:
    None.

HISTORY:
    47 FR 45589 (October 13, 1982), Hearings and Appeals Case Control 
System.
    48 FR 37526 (August 18, 1983), Hearings and Appeals Case Control 
System.
    51 FR 8243 (March 10, 1986), Hearings and Appeals Case Control 
System.
    52 FR 12084 (April 14, 1987), Hearings and Appeals Case Control 
System.
    59 FR 46439 (September 8, 1994), Hearings and Appeals Case Control 
System.
    65 FR 46997 (August 1, 2000), Hearings and Appeals Case Control 
System.
    72 FR 69723 (December 10, 2007), Hearings and Appeals Case Control 
System.
    83 FR 54969 (November 1, 2018), Hearings and Appeals Case Control 
System.

[FR Doc. 2026-00132 Filed 1-7-26; 8:45 am]
BILLING CODE 4191-02-P


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Indexed from Federal Register on January 8, 2026.

This is legal information, not legal advice. Laws vary by jurisdiction and change frequently. Always verify current law with official sources and consult a licensed attorney in your jurisdiction for advice on your specific situation.