Notice2025-22560

Agency Information Collection Activities; Proposed eCollection eComments Requested; Extension of a Previously Approved Collection; Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

Primary source

Metadata and text below are from the Federal Register, a public-domain U.S. government work. Always verify the official published version before relying on it for any legal matter.

Published
December 11, 2025

Issuing agencies

Justice Department

Abstract

The Community Oriented Policing Services, Department of Justice (DOJ), will be submitting the following information collection request to the Office of Management and Budget (OMB) for review and approval in accordance with the Paperwork Reduction Act of 1995.

Full Text

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<title>Federal Register, Volume 90 Issue 236 (Thursday, December 11, 2025)</title>
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[Federal Register Volume 90, Number 236 (Thursday, December 11, 2025)]
[Notices]
[Page 57486]
From the Federal Register Online via the Government Publishing Office [<a href="http://www.gpo.gov">www.gpo.gov</a>]
[FR Doc No: 2025-22560]



[[Page 57486]]

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DEPARTMENT OF JUSTICE

[OMB Number 1103-0117]


Agency Information Collection Activities; Proposed eCollection 
eComments Requested; Extension of a Previously Approved Collection; 
Generic Clearance for the Collection of Qualitative Feedback on Agency 
Service Delivery

AGENCY: Community Oriented Policing Services, Department of Justice.

ACTION: 60-Day notice.

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SUMMARY: The Community Oriented Policing Services, Department of 
Justice (DOJ), will be submitting the following information collection 
request to the Office of Management and Budget (OMB) for review and 
approval in accordance with the Paperwork Reduction Act of 1995.

DATES: Comments are encouraged and will be accepted for 60 days until 
February 9, 2026.

FOR FURTHER INFORMATION CONTACT: If you have additional comments, 
especially on the estimated public burden or associated response time, 
suggestions, or need a copy of the proposed information collection 
instrument with instructions or additional information, please contact 
Marcia Jackson, U.S. Department of Justice, 145 N Street NE, Washington 
DC 20530.

SUPPLEMENTARY INFORMATION: Written comments and suggestions from the 
public and affected agencies concerning the proposed collection of 
information are encouraged. Your comments should address one or more of 
the following four points:

--Evaluate whether the proposed collection of information is necessary 
for the proper performance of the functions of the Bureau of Justice 
Statistics, including whether the information will have practical 
utility;
--Evaluate the accuracy of the agency's estimate of the burden of the 
proposed collection of information, including the validity of the 
methodology and assumptions used;
--Evaluate whether and if so how the quality, utility, and clarity of 
the information to be collected can be enhanced; and
--Minimize the burden of the collection of information on those who are 
to respond, including through the use of appropriate automated, 
electronic, mechanical, or other technological collection techniques or 
other forms of information technology, e.g., permitting electronic 
submission of responses.

    Abstract: The information collection activity will garner 
qualitative customer and stakeholder feedback in an efficient, timely 
manner, in accordance with the Administration's commitment to improving 
service delivery. By qualitative feedback we mean information that 
provides useful insights on perceptions and opinions, but are not 
statistical surveys that yield quantitative results that can be 
generalized to the population of study. This feedback will provide 
insights into customer or stakeholder perceptions, experiences and 
expectations, provide an early warning of issues with service, or focus 
attention on areas where communication, training or changes in 
operations might improve delivery of products or services. These 
collections will allow for ongoing, collaborative and actionable 
communications between the Agency and its customers and stakeholders. 
It will also allow feedback to contribute directly to the improvement 
of program management. Feedback collected under this generic clearance 
will provide useful information, but it will not yield data that can be 
generalized to the overall population. This type of generic clearance 
for qualitative information will not be used for quantitative 
information collections that are designed to yield reliably actionable 
results, such as monitoring trends over time or documenting program 
performance. Such data uses require more rigorous designs that address: 
The target population to which generalizations will be made, the 
sampling frame, the sample design (including stratification and 
clustering), the precision requirements or power calculations that 
justify the proposed sample size, the expected response rate, methods 
for assessing potential non-response bias, the protocols for data 
collection, and any testing procedures that were or will be undertaken 
prior fielding the study. Depending on the degree of influence the 
results are likely to have, such collections may still be eligible for 
submission for other generic mechanisms that are designed to yield 
quantitative results.

Overview of This Information Collection

    1. Type of Information Collection: Extension of a previously 
approved collection.
    2. The Title of the Form/Collection: CRI Customer Satisfaction, CRI 
Training Evaluations Surveys, and Long Impact Survey.
    3. Affected Public: Primary: Individuals and Households, Businesses 
and Organizations, State, Local or Tribal Government.
    4. Average Expected Annual Number of Activities: 42.
    5. Average Number of Respondents per Activity: 51,500.
    6. Annual Responses: 309,000.
    7. Frequency: Once.
    8. Average Minutes per Response: 30 minutes.
    9. Total Estimated Annual Time Burden: 99,847 hours.
    10. Total Estimated Annual Other Costs Burden: $176,925.
    If additional information is required contact: Darwin Arceo, 
Department Clearance Officer, United States Department of Justice, 
Justice Management Division, Enterprise Portfolio Management, Two 
Constitution Square, 145 N Street NE, 4W-218, Washington, DC.

    Dated: December 9, 2025.
Darwin Arceo,
Department Clearance Officer for PRA,U.S. Department of Justice.
[FR Doc. 2025-22560 Filed 12-10-25; 8:45 am]
BILLING CODE 4410-AT-P


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Indexed from Federal Register on December 11, 2025.

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