Guidance on Response Programs for Unauthorized Access to Member Information and Member Notice
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Issuing agencies
Abstract
The NCUA Board (Board) is proposing to remove Appendix B to part 748, Guidance on Response Programs for Unauthorized Access to Member Information and Member Notice. Appendix B was issued in June 2005. Its purpose was to provide federally insured credit unions (FICUs) with guidance for creating programs to address and respond to instances of unauthorized access to member information. The Board now believes that the placement of Appendix B in the Code of Federal Regulations (CFR) may be confusing because Appendix B itself is guidance to assist FICUs in developing the response programs required pursuant to regulation. The Board instead would publish the content of Appendix B as guidance. This will be a better vehicle for conveying and updating this information and will help to streamline NCUA's regulations.
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<title>Federal Register, Volume 90 Issue 236 (Thursday, December 11, 2025)</title>
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[Federal Register Volume 90, Number 236 (Thursday, December 11, 2025)]
[Proposed Rules]
[Pages 57397-57399]
From the Federal Register Online via the Government Publishing Office [<a href="http://www.gpo.gov">www.gpo.gov</a>]
[FR Doc No: 2025-22490]
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NATIONAL CREDIT UNION ADMINISTRATION
12 CFR Part 748
RIN 3133-AF79
Guidance on Response Programs for Unauthorized Access to Member
Information and Member Notice
AGENCY: National Credit Union Administration (NCUA).
ACTION: Proposed rule.
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SUMMARY: The NCUA Board (Board) is proposing to remove Appendix B to
part 748, Guidance on Response Programs for Unauthorized Access to
Member Information and Member Notice. Appendix B was issued in June
2005. Its purpose was to provide federally insured credit unions
(FICUs) with guidance for creating programs to address and respond to
instances of unauthorized access to member information. The Board now
believes that the placement of Appendix B in the Code of Federal
Regulations (CFR) may be confusing because Appendix B itself is
guidance to assist FICUs in developing the response programs required
pursuant to regulation. The Board instead would publish the content of
Appendix B as guidance. This will be a better vehicle for conveying and
updating this information and will help to streamline NCUA's
regulations.
DATES: Comments must be received on or before February 9, 2026.
ADDRESSES: You may submit written comments by any of the following
methods identified by RIN (Please send comments by one method only):
<bullet> Federal eRulemaking Portal: <a href="https://www.regulations.gov">https://www.regulations.gov</a>.
Follow the instructions for submitting comments for Docket Number NCUA-
2025-1305.
<bullet> Mail: Address to Melane Conyers-Ausbrooks, Secretary of
the Board, National Credit Union Administration, 1775 Duke Street,
Alexandria, Virginia 22314-3428.
<bullet> Hand Delivery/Courier: Same as mail address.
Mailed and hand-delivered comments must be received by the close of
the comment period.
Public Inspection: All public comments are available on the Federal
eRulemaking Portal at <a href="https://www.regulations.gov">https://www.regulations.gov</a> as submitted, except
when impossible for technical reasons. Public comments will not be
edited to remove any identifying or contact information. If you are
unable to access public comments on the internet, you may contact NCUA
for alternative access by calling (703) 518-6540 or emailing
<a href="/cdn-cgi/l/email-protection#08474f4b4569616448666b7d69266f677e"><span class="__cf_email__" data-cfemail="5f10181c123e36331f313c2a3e71383029">[email protected]</span></a>.
FOR FURTHER INFORMATION CONTACT: Gira Bose, Senior Staff Attorney, at
(703) 518-6540 or at 1775 Duke Street, Alexandria, VA 22314.
SUPPLEMENTARY INFORMATION:
I. Introduction
A. Background
On May 2, 2005, the Board issued a final rule to revise 12 CFR part
748 to include a requirement that FICUs respond to incidents of
unauthorized access to member information.\1\ Appendix B, entitled
Guidance on Response Programs for Unauthorized Access to Member
Information and Member Notice, was included in the final rule to assist
FICUs in developing and maintaining their response programs. It was a
further interpretation of the Gramm Leach Bliley Act's requirement that
NCUA and other regulators adopt standards for safeguarding customer
information that financial institutions could adopt.\2\
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\1\ 70 FR 22764 (May 2, 2005).
\2\ 15 U.S.C. 6801 et. seq. (Nov. 12, 1999). Appendix B was
issued in consultation with the federal banking agencies (FBAs),
comprising the Office of the Comptroller of the Currency, the
Federal Reserve Board, the Federal Deposit Insurance Corporation,
and the now-defunct Office of Thrift Supervision. The FBAs issued
similar guidance on a joint basis. 70 FR 15736 (Mar. 29, 2005).
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Appendix B notes that each year, millions of Americans throughout
the country fall victim to identify theft as a result of the misuse of
their personal information obtained by identity thieves from a number
of sources, including credit unions.\3\ It goes on to state that, as a
result, credit unions should take preventative measures to safeguard
member information against such attempts, and to do so in a way that is
appropriate to the size and complexity of the credit union and the
nature and scope of its activities. Thus, Appendix B is designed to be
risk-based and to give FICUs discretion in addressing incidents of
unauthorized access to or use of member information that could result
in substantial harm or inconvenience to a member.
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\3\ 12 CFR 748 App. B (II)(i).
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B. Legal Authority
The standards in Appendix B fulfill a requirement in the Gramm-
Leach-Bliley Act, through which Congress directed NCUA and other
federal regulators to establish standards for financial institutions
relating to the safeguarding of customer information.\4\ Under the
Federal Credit Union Act (FCU Act), NCUA examines all FICUs and is
required to ensure that all FICUs operate safely and soundly. In
particular, 12 U.S.C. 1786(b) compels the agency to act to correct
unsafe or unsound conditions or practices in FICUs. Sections 120 and
209 of the FCU Act are plenary grants of regulatory authority to the
Board to examine and require information and reports from credit unions
as well as issue the regulations necessary or appropriate to carry out
its roles as regulator and share insurer. Section 204 of the FCU Act
requires the Board to
[[Page 57398]]
appoint examiners who shall have the power to thoroughly examine the
affairs of (FICUs) and report to the Board. Section 206 of the FCU Act
requires the agency to impose corrective measures whenever, in the
opinion of the Board, any credit union is engaged in or has engaged in
unsafe or unsound practices in conducting its business. Accordingly,
the FCU Act grants the Board broad rulemaking authority to protect
credit unions, their member owners, and the National Credit Union Share
Insurance Fund.
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\4\ 15 U.S.C. 6801 et seq. (Nov. 12, 1999).
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II. Proposed Rule
The Board is now issuing this proposed rule to remove Appendix B
from the CFR. The Board believes that the information conveyed in
Appendix B can be just as easily communicated by a Letter to Credit
Unions, which would have the advantage of being better recognized by
FICUs as nonbinding guidance. The Board believes that issuing Appendix
B alongside part 748 may give the false impression that it is a legally
binding rule rather than an aid to credit unions that can help them
meet the regulatory requirements of part 748. The Board seeks comments
on all aspects of this proposed rule, including any references to
Appendix B in other parts of NCUA's regulations that may need to be
revised.
The Board considered retaining Appendix B in its current form. The
current practice ensures the agency reviews Appendix B once every three
years as part of its one third regulatory review process. Maintaining
Appendix B as part of NCUA's regulations also guarantees that any
changes, whether technical or substantive, are published in the Federal
Register typically with an opportunity for public notice and comment
(unless an exception under the Administrative Procedure Act applies).
Maintaining the current placement would maintain comparability with the
FBAs whose guidance is also located in the CFR. However, the Board now
believes that streamlining NCUA's regulations and creating a greater
separation between binding regulations and nonbinding guidelines
outweighs the benefits of the current approach. The Board also believes
that the Agency's adoption of separate guidance is appropriate for
communicating guidelines such as those in Appendix B. The Board is
soliciting feedback on all aspects of this proposed rule, including the
option of maintaining the status quo.
III. Regulatory Procedures
A. Providing Accountability Through Transparency Act of 2023
The Providing Accountability Through Transparency Act of 2023 (5
U.S.C. 553(b)(4)) requires that a notice of proposed rulemaking include
the internet address of a summary of not more than 100 words in length
of a proposed rule, in plain language, that shall be posted on the
internet website under section 206(d) of the E-Government Act of 2002
(44 U.S.C. 3501 note) (commonly known as <a href="http://regulations.gov">regulations.gov</a>).
In summary, the Board is proposing to remove Appendix B to part
748, Guidance on Response Programs for Unauthorized Access to Member
Information and Member Notice. The Board believes that moving Appendix
B to a Letter to Credit Unions is a better vehicle for conveying this
information and will help to streamline the NCUA's regulations. The
intended effect is to simplify the regulatory text and make it easier
to navigate, without altering any substantive compliance obligations.
The proposed rule and the required summary are available at <a href="https://www.regulations.gov">https://www.regulations.gov</a>.
B. Executive Orders 12866, 13563, and 14192
Pursuant to Executive Order 12866 (``Regulatory Planning and
Review''), as amended by Executive Order 14215, a determination must be
made whether a regulatory action is significant and therefore subject
to review by the Office of Management and Budget (OMB) in accordance
with the requirements of the Executive Order. OMB has determined that
this proposed rule is not a ``significant regulatory action'' as
defined in section 3(f)(1) of Executive Order 12866.
Executive Order 13563 (``Improving Regulations and Regulatory
Review'') directs executive agencies to analyze regulations that are
``outmoded, ineffective, insufficient, or excessively burdensome, and
to modify, streamline, expand, or repeal them in accordance with what
has been learned.'' Executive Order 13563 also directs that, where
relevant, feasible, and consistent with regulatory objectives, and to
the extent permitted by law, agencies are to identify and consider
regulatory approaches that reduce burdens and maintain flexibility and
freedom of choice for the public. This proposed rule will streamline
the NCUA's regulations by removing nonbinding guidelines. This proposed
rule is consistent with Executive Order 13563.
Executive Order 14192 (``Unleashing Prosperity Through
Deregulation'') requires that any new incremental costs associated with
new regulations shall, to the extent permitted by law, be offset by the
elimination of existing costs associated with at least 10 prior
regulations.\18\ This proposed rule is expected to be a deregulatory
action for purposes of Executive Order 14192.
C. The Regulatory Flexibility Act
The Regulatory Flexibility Act generally requires an agency to
conduct a regulatory flexibility analysis of any rule subject to notice
and comment rulemaking requirements, unless the agency certifies that
the rule will not have a significant economic impact on a substantial
number of small entities.\5\ If the agency makes such a certification,
it shall publish the certification at the time of publication of either
the proposed rule or the final rule, along with a statement providing
the factual basis for such certification.\6\ For purposes of this
analysis, the NCUA considers small credit unions to be those having
under $100 million in assets.\7\ The Board fully considered the
potential economic impacts of the regulatory amendments on small credit
unions. The proposed rule removes nonbinding guidelines but would
retain them in another format without substantive change. Accordingly,
the NCUA certifies that the proposed rule would not have a significant
economic impact on a substantial number of small credit unions.
D. The Paperwork Reduction Act
The Paperwork Reduction Act of 1995 (PRA) generally provides that
an agency may not conduct or sponsor, and not withstanding any other
provision of law, a person is not required to respond to, a collection
of information, unless it displays a currently valid OMB control
number. The PRA applies to rulemakings in which an agency creates a new
or amends existing information collection requirements. For purposes of
the PRA, an information-collection requirement may take the form of a
reporting, recordkeeping, or a third-party disclosure requirement. The
NCUA has determined that the changes in the proposed rule do not create
a new information collection or revise an existing information
collection as defined by the PRA.
E. Analysis on Executive Order 13132 on Federalism
Executive Order 13132 encourages certain agencies to consider the
impact of their actions on state and local interests. The NCUA, an
agency as
[[Page 57399]]
defined in 44 U.S.C. 3502(5), complies with the executive order to
adhere to fundamental federalism principles. This proposed rule is
intended to remove nonbinding guidelines from the NCUA's regulations.
While it does impact provisions that apply to FISCUs, it does not make
a substantive change and is not intended to affect the division of
responsibilities between the NCUA and state regulatory authorities.
F. Assessment of Federal Regulations and Policies on Families
The NCUA has determined that this proposed rule would not affect
family well-being within the meaning of section 654 of the Treasury and
General Government Appropriations Act, 1999. The proposed rule removes
nonbinding guidelines from the NCUA's regulations, and any effect on
family well-being is expected to be indirect.
List of Subjects in 12 CFR Part 748
Administrative practice and procedure, Banks, banking, Credit,
Credit unions, Personally identifiable information, Privacy, Reporting
and recordkeeping requirements.
By the National Credit Union Administration Board, this 8th day
of December 2025.
Melane Conyers-Ausbrooks,
Secretary of the Board.
For the reasons stated in the preamble, the NCUA Board proposes to
amend 12 CFR part 748 as follows:
PART 748--SECURITY PROGRAM, SUSPICIOUS TRANSACTIONS, CATASTROPHIC
ACTS, CYBER INCIDENTS, AND BANK SECRECY ACT COMPLIANCE
0
1. The authority citation for part 748 continues to read as follows:
Authority: 12 U.S.C. 1766(a), 1786(b)(1), 1786(q), 1789(a)(11);
15 U.S.C. 6801-6809; 31 U.S.C. 5311 and 5318.
0
2. The table of contents is amended to read as follows:
Sec.
748.0 Security Program.
748.1 Filing of Reports.
748.2 Procedures for monitoring Bank Secrecy Act (BSA) compliance.
0
3. Remove Appendix B to part 748--Guidance on Response Programs for
Unauthorized Access to Member Information and Member Notice.
[FR Doc. 2025-22490 Filed 12-10-25; 8:45 am]
BILLING CODE 7535-01-P
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</html>This is legal information, not legal advice. Laws vary by jurisdiction and change frequently. Always verify current law with official sources and consult a licensed attorney in your jurisdiction for advice on your specific situation.