Notice2025-20429
Procurement List; Change
Primary source
Metadata and text below are from the Federal Register, a public-domain U.S. government work. Always verify the official published version before relying on it for any legal matter.
Published
November 20, 2025
Issuing agencies
Committee for Purchase From People Who Are Blind or Severely Disabled
Abstract
This action changes service additions to the Procurement List that are furnished by nonprofit agencies employing persons who are blind or have other severe disabilities.
Full Text
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<title>Federal Register, Volume 90 Issue 222 (Thursday, November 20, 2025)</title>
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[Federal Register Volume 90, Number 222 (Thursday, November 20, 2025)]
[Notices]
[Pages 52363-52364]
From the Federal Register Online via the Government Publishing Office [<a href="http://www.gpo.gov">www.gpo.gov</a>]
[FR Doc No: 2025-20429]
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COMMITTEE FOR PURCHASE FROM PEOPLE WHO ARE BLIND OR SEVERELY DISABLED
Procurement List; Change
AGENCY: Committee for Purchase From People Who Are Blind or Severely
Disabled.
ACTION: Change to the Procurement List.
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SUMMARY: This action changes service additions to the Procurement List
that are furnished by nonprofit agencies employing persons who are
blind or have other severe disabilities.
DATES: Comments must be received on or before: December 20, 2025.
ADDRESSES: Committee for Purchase From People Who Are Blind or Severely
Disabled, 355 E Street SW, Washington, DC 20024.
FOR FURTHER INFORMATION CONTACT: Michael R. Jurkowski, Telephone: (703)
489-1322, or email <a href="/cdn-cgi/l/email-protection#25666871606340417740426564474c494c515c6a4b400b424a53"><span class="__cf_email__" data-cfemail="22616f76676447467047456263404b4e4b565b6d4c470c454d54">[email protected]</span></a>.
SUPPLEMENTARY INFORMATION:
Changes
If the Committee approves the change to the Procurement List, the
entities of the Federal Government identified in this notice will be
required to procure the service(s) listed below from nonprofit agencies
employing persons who are blind or have other severe disabilities.
Regulatory Flexibility Act Certification
I certify that the following action will not have a significant
impact on any small entities. The major factors considered for this
certification were:
1. The action did not result in any additional reporting,
recordkeeping, or other compliance requirements for small entities
other than the nonprofit agencies furnishing the services to the
Government.
2. The action did result in authorizing nonprofit agencies to
furnish the products to the Government.
3. There were no known regulatory alternatives which would have
accomplished the objectives of the Javits-Wagner-O'Day Act (41 U.S.C.
8501-8506) in connection with the products added to the Procurement
List.
End of Certification
The following is the intended change to the service currently on
the Procurement List:
Service(s)
Service Type: Contact Center Service
Mandatory for: GSA PBS Region 3, Defense Manpower Data Center
(CONUS), Fort Knox, KY
The Committee for Purchase From People Who Are Blind or Severely
Disabled (Committee), is announcing that Chimes District of
Columbia, Washington, DC and InspiriTec, Inc., Philadelphia, PA were
recommended to the Committee to serve as mandatory sources for the
GSA PBS Region 3, Defense Manpower Data Center (CONUS), Fort Knox,
KY.
This is the Phase I competitive distribution Opportunity Notice
to provide the Defense Manpower Data Center (DMDC) with operation
and continuous enhancement of a multi-channel contact center for the
DMDC and its associated programs. The Contractor shall provide
customer service operations, including Tier 1 and Tier 2 support,
and shall provide scalable, secure, and high-quality service
delivery that meets the Government's mission needs.
The Contractor shall provide all personnel, operational
oversight, and program management necessary to support contact
center functions, ensuring compliance with all applicable policies,
regulations, and performance standards. The Contractor shall also be
responsible for adapting to changing requirements, including
potential legislative and policy changes, and supporting new and
evolving customer service needs throughout the period of
performance. Critically, the Contractor will operate within DMDC's
modernized, cloud-native contact center solution on AWS, leveraging
AI-powered tools and expanded communication channels to achieve
efficiencies and enhanced customer experience following the
transition by Q4 FY25. The Contractor will collaborate with DMDC
during the transition to ensure a seamless cutover and minimal
disruption to customer service.
If the Commission determines that a competitive distribution is
appropriate in
[[Page 52364]]
accordance with 41 CFR 51-3.4, Phase II will proceed once two or
more recommended sources have been authorized by the Commission.
Michael R. Jurkowski,
Director, Business Operations.
[FR Doc. 2025-20429 Filed 11-19-25; 8:45 am]
BILLING CODE 6353-01-P
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