Notice2025-16385
Agency Information Collection Activities: Proposed Collection; Comment Request
Primary source
Metadata and text below are from the Federal Register, a public-domain U.S. government work. Always verify the official published version before relying on it for any legal matter.
Published
August 27, 2025
Issuing agencies
Health and Human Services DepartmentSubstance Abuse and Mental Health Services Administration
Full Text
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<title>Federal Register, Volume 90 Issue 164 (Wednesday, August 27, 2025)</title>
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[Federal Register Volume 90, Number 164 (Wednesday, August 27, 2025)]
[Notices]
[Pages 41836-41837]
From the Federal Register Online via the Government Publishing Office [<a href="http://www.gpo.gov">www.gpo.gov</a>]
[FR Doc No: 2025-16385]
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DEPARTMENT OF HEALTH AND HUMAN SERVICES
Substance Abuse and Mental Health Services Administration
Agency Information Collection Activities: Proposed Collection;
Comment Request
In compliance with Section 3506(c)(2)(A) of the Paperwork Reduction
Act of 1995 concerning opportunity for public comment on proposed
collections of information, the Substance Abuse and Mental Health
Services Administration (SAMHSA) will publish periodic summaries of
proposed projects. To request more information on the proposed projects
or to obtain a copy of the information collection plans, call the
SAMHSA Reports Clearance Officer on (240) 276-0361.
Comments are invited on: (a) whether the proposed collections of
information are necessary for the proper performance of the functions
of the agency, including whether the information shall have practical
utility; (b) the accuracy of the agency's estimate of the burden of the
proposed collection of information; (c) ways to enhance the quality,
utility, and clarity of the information to be collected; and (d) ways
to minimize the burden of the collection of information on respondents,
including through the use of automated collection techniques or other
forms of information technology.
Proposed Project: Extension to the currently approved 0930-0393
Fast Track Generic Clearance for the Collection of Qualitative Feedback
on the Substance Abuse and Mental Health Services Administration
(SAMHSA) Service Delivery.
[[Page 41837]]
Executive Order 12862 directs Federal agencies to provide service
to the public that matches or exceeds the best service available in the
private sector. In order to work continuously to ensure that our
programs are effective and meet our customers' needs, the Substance
Abuse and Mental Health Services Administration (SAMHSA) seeks to
obtain the Office of Management and Budget (OMB) approval of a generic
clearance to collect qualitative feedback on our service delivery. By
qualitative feedback we mean information that provides useful insights
on perceptions and opinions but are not statistical surveys that yield
quantitative results that can be generalized to the population of
study.
This collection of information is necessary to enable SAMHSA to
garner customer and stakeholder feedback in an efficient, timely
manner, in accordance with our commitment to improving service
delivery. The information collected from our customers and stakeholders
will help ensure that users have an effective, efficient, and
satisfying experience with SAMHSA's programs. This feedback will
provide insights into customer or stakeholder perceptions, experiences
and expectations, provide an early warning of issues with service, or
focus attention on areas where communication, training or changes in
operations might improve delivery of products or services. These
collections will allow for ongoing, collaborative and actionable
communications between SAMHSA and its customers and stakeholders. It
will also allow feedback to contribute directly to the improvement of
program management.
This is an extension to SAMHSA's currently approved 0930-0393 Fast
Track Generic Clearance for the Collection of Qualitative Feedback on
SAMHSA Service Delivery that replaced multiple previously approved
SAMHSA information collections including 0930-0197 Voluntary Customer
Satisfaction Surveys to Implement Executive Order 12862 in SAMHSA,
0930-0196 Pretesting of Substance Abuse Prevention and Treatment and
Mental Health Services Communications Messages, and 0930-0313 SAMHSA's
Publications and Digital Products website Registration Survey. Changes
were not made to the currently approved Information Collection Request.
The active information collections (ICs) under Generic collections
0930-0196 and 0930-0197 were transferred to the Fast Track Generic.
After the IC transferred, the 0196 and 0197 Generic collections were
discontinued. The 0930-0313 SAMHSA's Publications and Digital Products
website Registration Survey consisted of customer satisfaction/feedback
questions along with a SAMHSA website survey and a SAMHSA store survey
developed utilizing the main pool of questions. The 0930-0313
information collection became an IC under the new Fast Track once it is
approved and the 0313-information collection request (ICR) was
discontinued. SAMHSA will continue due diligence to improve efficiency
and lower burden by determining if other information collections are
better served by becoming part of the Fast Track Generic.
A variety of instruments and platforms will be used to collect
information from respondents. The annual burden hours requested
(60,250) are based on the number of collections we expect to conduct
over the requested period for this clearance. The burden estimates were
calculated based on replacing previously approved burden hours for ICRs
0930-0197, 0930-0196 and 0930-0313 and internal assessments of
projected IC submission over the next three years.
Estimated Annual Reporting Burden
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Hourly
Number of Response per Hours per Total wage Total hour
Type of collection respondents respondent response hours rate costs ($)
($)
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In-person surveys, online surveys, 75,000 1 0.37 27,750 $27.00 $749,250.00
telephone interviews/surveys, in-
person observation/testing,
interviews...........................
Focus groups.......................... 10,000 1 2 20,000 27.00 540,000.00
Self-administered questionnaires, 10,000 1 0.25 2,500 27.00 67,500.00
customer comment cards, interactive
voice surveys........................
Unspecified collection formats........ 10,000 1 1 10,000 27.00 270,000.00
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Send comments to Alicia Broadus, SAMHSA Reports Clearance Officer,
5600 Fisher Lane, Room 15E57A, Rockville, MD 20852 OR email him a copy
at <a href="/cdn-cgi/l/email-protection#a7e6cbcec4cec689e5d5c8c6c3d2d4e7d4c6cacfd4c689cfcfd489c0c8d1"><span class="__cf_email__" data-cfemail="480924212b2129660a3a27292c3d3b083b2925203b296620203b662f273e">[email protected]</span></a>. Written comments should be received
by October 27, 2025.
Alicia Broadus,
Public Health Advisor.
[FR Doc. 2025-16385 Filed 8-26-25; 8:45 am]
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