Proposed Rule2025-13751

Expansion of VA Process for 72-Hour Notification of Emergency Treatment

Primary source

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Published
July 22, 2025

Issuing agencies

Veterans Affairs Department

Abstract

The Department of Veterans Affairs (VA) proposes to revise its medical regulations to add a new method of notification for emergency treatment that is furnished by community providers to be authorized under the Veterans Community Care Program.

Full Text

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<title>Federal Register, Volume 90 Issue 138 (Tuesday, July 22, 2025)</title>
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[Federal Register Volume 90, Number 138 (Tuesday, July 22, 2025)]
[Proposed Rules]
[Pages 34407-34409]
From the Federal Register Online via the Government Publishing Office [<a href="http://www.gpo.gov">www.gpo.gov</a>]
[FR Doc No: 2025-13751]


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DEPARTMENT OF VETERANS AFFAIRS

38 CFR Part 17

[Docket VA-2025-VHA-0007]
RIN 2900-AS29


Expansion of VA Process for 72-Hour Notification of Emergency 
Treatment

AGENCY: Department of Veterans Affairs.

ACTION: Proposed rule.

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SUMMARY: The Department of Veterans Affairs (VA) proposes to revise its 
medical regulations to add a new method of notification for emergency 
treatment that is furnished by community providers to be authorized 
under the Veterans Community Care Program.

DATES: Comments must be received on or before September 22, 2025.

ADDRESSES: You may submit comments through <a href="http://www.regulations.gov">www.regulations.gov</a> under 
RIN 2900-AS29. That website includes a plain-language summary of this 
rulemaking. Instructions for accessing agency documents, submitting 
comments, and viewing the rulemaking docket are available on 
<a href="http://www.regulations.gov">www.regulations.gov</a> under ``FAQ.''

FOR FURTHER INFORMATION CONTACT: Joseph Duran, Veterans Health 
Administration, (303) 370-1637.

SUPPLEMENTARY INFORMATION: On June 6, 2018, the President signed into 
law the John S. McCain III, Daniel K. Akaka, and Samuel R. Johnson VA 
Maintaining Internal Systems and Strengthening

[[Page 34408]]

Integrated Outside Networks (MISSION) Act of 2018 (Pub. L. 115-182). 
Section 101 of the MISSION Act amended 38 U.S.C. 1703 by requiring VA 
to implement a Veterans Community Care Program (VCCP) to furnish 
required hospital care, medical services, and extended care services to 
covered veterans through non-VA entities and providers who meet 
eligibility criteria to provide care under VCCP. On February 22, 2019, 
VA published a proposed rule to establish regulations for the VCCP. 84 
FR 5629. In that proposed rule, VA sought to establish a regulation at 
38 CFR 17.4020(c) to establish the required criteria for VA to 
authorize emergency treatment as defined in 38 U.S.C. 1725(h)(1) under 
the VCCP after the veteran had already received such care. 84 FR 5640. 
We proposed that VA would consider emergency treatment as authorized 
under the VCCP if notice of such treatment was provided to the 
appropriate VA official at the nearest VA facility within 72 hours, and 
in accordance with other requirements proposed in 38 CFR 17.4020(c). 84 
FR 5640. For purposes of this rulemaking, the term ``emergency 
treatment'' and ``emergency care'' are synonymous. In a final rule 
published on June 6, 2019, VA responded to the commenters who urged VA 
to establish a nationwide system, such as an online portal and national 
call center, where all emergency care matters under the VCCP would be 
administered. 84 FR 26303. VA stated that it would not make any changes 
to the regulation based on those comments because local facilities were 
in the best position to assess criteria related to the appropriateness 
of authorizing emergency care. Id.
    In March 2020, VA began to allow veterans, veteran's 
representatives, and eligible entities or providers to contact VA 
within 72 hours through a centralized notification process. 
Notification of emergency treatment was centralized through a 
contracted call center. In June 2020, VA began to accept notifications 
from external fax, a shared email group, a call center, and from a VA 
facility. In December 2020, a new web-based tool was launched called 
the Emergency Care Reporting (ECR) Portal which allowed providers, 
veterans, or their representatives to report emergent episodes of care. 
In March 2021, VA limited the methods of notifications to the ECR 
Portal, the Centralized Call Center, or to the closest VA facility. The 
additional methods of emergency care reporting have been successful, 
with the ECR Portal alone receiving between 150,000-170,000 
notifications per month.
    VA is therefore proposing to revise 38 CFR 17.4020(c)(4)(i) to 
amend the requirement that notice be provided to the appropriate VA 
official at the nearest VA facility by adding that notice can also be 
provided through the centralized notification process. Although the 
centralized process is more administratively efficient and beneficial 
to veterans and local VA facilities, VA proposes to maintain the 
current method of contacting the appropriate VA official at the nearest 
VA facility as a valid method of providing 72-hour notice to avoid 
confusion for veterans and providers or eligible entities who are 
accustomed to and prefer the current method of notification. In 
instances when notification is provided to the nearest VA facility, the 
local facility staff would submit the notification information to the 
Centralized Call Center or the ECR Portal for processing, as they do 
now. This maintains centralized processing. In addition, the local 
staff would provide the veteran, veteran's representative, or provider 
information on how to utilize the centralized notification process and 
encourage them to use it in the future.
    VA also proposes to amend Sec.  17.4020(c)(4)(i) to include that 
information on the centralized notification process would be accessible 
through VA's website at <a href="http://www.va.gov">www.va.gov</a>. The current web page is located on 
the Community Care section of the website and provides the Centralized 
Call Center telephone number, 844-72HRVHA or 844-724-7842, along with 
the ECR Portal website at <a href="https://emergencycarereporting.communitycare.va.gov/request">https://emergencycarereporting.communitycare.va.gov/request</a>, and any additional 
program details or updates. However, in the regulation, we propose to 
merely reference the general VA website to permit for flexibility if 
the location of the specific information changes or there are changes 
to the phone number or website.

Executive Orders 12866, 13563, and 14192

    VA examined the impact of this rulemaking as required by Executive 
Orders 12866 (Sept. 30, 1993) and 13563 (Jan. 18, 2011), which direct 
agencies to assess all costs and benefits of available regulatory 
alternatives and, if regulation is necessary, to select regulatory 
approaches that maximize net benefits. The Office of Information and 
Regulatory Affairs has determined that this rulemaking is not a 
significant regulatory action under Executive Order 12866, as 
supplemented by Executive Order 13563. This proposed rule is expected 
to be a deregulatory action under Executive Order 14192. The Regulatory 
Impact Analysis associated with this rulemaking can be found as a 
supporting document at <a href="http://www.regulations.gov">www.regulations.gov</a>.

Regulatory Flexibility Act

    The Secretary hereby certifies that this proposed rule would not 
have a significant economic impact on a substantial number of small 
entities as they are defined in the Regulatory Flexibility Act, 5 
U.S.C. 601-612. This proposed rule adds a method for veterans, their 
representatives, and eligible entities or providers to contact VA for 
determination of whether emergency treatment can be authorized under 
the VCCP after the veteran has received such care. It will not have a 
substantial economic impact on small entities because it merely 
provides for an additional method of notification. Therefore, pursuant 
to 5 U.S.C. 605(b), the initial and final regulatory flexibility 
analysis requirements of 5 U.S.C. 603 and 604 do not apply.

Unfunded Mandates

    This proposed rule would not result in the expenditure by State, 
local, and tribal governments, in the aggregate, or by the private 
sector, of $100 million or more (adjusted annually for inflation) in 
any one year.

Paperwork Reduction Act

    Although this proposed rule contains collection of information 
under the provisions of the Paperwork Reduction Act of 1995 (44 U.S.C. 
3501-3521), there are no provisions associated with this rulemaking 
constituting any new collection of information or any revisions to the 
existing collection of information. The collection of information for 
38 CFR 17.4020 is currently approved by the Office of Management and 
Budget (OMB) and has a valid OMB control number of 2900-0823.

List of Subjects in 38 CFR Part 17

    Administrative practice and procedure, Alcohol abuse, Alcoholism, 
Claims, Dental health, Drug abuse, Government contracts, Health care, 
Health facilities, Health records, Homeless, Mental health programs, 
Nursing homes, Philippines, Reporting and recordkeeping requirements, 
Scholarships and fellowships, Travel and transportation expenses, 
Veterans.

Signing Authority

    Douglas A. Collins, Secretary of Veterans Affairs, approved this 
document on July 14, 2025, and authorized its submission to the Office

[[Page 34409]]

of the Federal Register for publication electronically as an official 
document of the Department of Veterans Affairs.

Taylor N. Mattson,
Alternate Federal Register Liaison Officer, Department of Veterans 
Affairs.

    For the reasons set forth in the preamble, the Department of 
Veterans Affairs proposes to amend 38 CFR part 17 as follows:

PART 17--MEDICAL

0
1. The authority citation for part 17 continues to read as follows:

    Authority: 38 U.S.C. 501, and as noted in specific sections.
* * * * *
0
2. Amend Sec.  17.4020 by revising paragraph (c)(4) to read as follows:


Sec.  17.4020  Authorized non-VA care.

* * * * *
    (c) * * *
    (4) Notice to VA must:
    (i) Be made to the appropriate VA official at the nearest VA 
facility or by using the centralized notification process. Information 
on the centralized notification process will be accessible through VA's 
website at <a href="http://www.va.gov">www.va.gov</a>;
    (ii) Identify the covered veteran; and
    (iii) Identify the eligible entity or provider.
* * * * *
[FR Doc. 2025-13751 Filed 7-21-25; 8:45 am]
BILLING CODE 8320-01-P


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Indexed from Federal Register on July 22, 2025.

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