Notice2025-11685
Agency Information Collection Activities; Renewal of an Approved Information Collection Request: Transportation of Household Goods; Consumer Protection
Primary source
Metadata and text below are from the Federal Register, a public-domain U.S. government work. Always verify the official published version before relying on it for any legal matter.
Published
June 25, 2025
Issuing agencies
Transportation DepartmentFederal Motor Carrier Safety Administration
Abstract
In accordance with the Paperwork Reduction Act of 1995, FMCSA announces its plan to submit the Information Collection Request (ICR) described below to the Office of Management and Budget (OMB) for review and approval. FMCSA requests OMB's renewed approval of the ICR titled "Transportation of Household Goods; Consumer Protection," which applies to household goods motor carriers who are procured by the public (household goods shippers) to transport their household goods. This renewal revises the previous information collection's number of respondents, total respondent hours, and cost burden. No comments were received in response to the 60-day Federal Register notice.
Full Text
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<title>Federal Register, Volume 90 Issue 120 (Wednesday, June 25, 2025)</title>
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[Federal Register Volume 90, Number 120 (Wednesday, June 25, 2025)]
[Notices]
[Pages 27067-27068]
From the Federal Register Online via the Government Publishing Office [<a href="http://www.gpo.gov">www.gpo.gov</a>]
[FR Doc No: 2025-11685]
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DEPARTMENT OF TRANSPORTATION
Federal Motor Carrier Safety Administration
[Docket No. FMCSA-2025-0003]
Agency Information Collection Activities; Renewal of an Approved
Information Collection Request: Transportation of Household Goods;
Consumer Protection
AGENCY: Federal Motor Carrier Safety Administration (FMCSA), Department
of Transportation (DOT).
ACTION: Notice and request for comments.
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SUMMARY: In accordance with the Paperwork Reduction Act of 1995, FMCSA
announces its plan to submit the Information Collection Request (ICR)
described below to the Office of Management and Budget (OMB) for review
and approval. FMCSA requests OMB's renewed approval of the ICR titled
``Transportation of Household Goods; Consumer Protection,'' which
applies to household goods motor carriers who are procured by the
public (household goods shippers) to transport their household goods.
This renewal revises the previous information collection's number of
respondents, total respondent hours, and cost burden. No comments were
received in response to the 60-day Federal Register notice.
DATES: Comments on this notice must be received on or before July 25,
2025.
ADDRESSES: Written comments and recommendations for the proposed
information collection should be submitted within 30 days of
publication of this notice to <a href="http://www.reginfo.gov/public/do/PRAMain">www.reginfo.gov/public/do/PRAMain</a>. Find
this information collection by selecting ``Currently under 30-day
Review--Open for Public Comments'' or by using the search function.
FOR FURTHER INFORMATION CONTACT: Eduardo Suarez, Commercial Enforcement
Division, DOT, FMCSA, 1200 New Jersey Avenue SE, Washington, DC 20590-
0001; (760) 693-6646; <a href="/cdn-cgi/l/email-protection#95d0f1e0f4e7f1fabbc6e0f4e7f0efd5f1fae1bbf2fae3"><span class="__cf_email__" data-cfemail="90d5f4e5f1e2f4ffbec3e5f1e2f5ead0f4ffe4bef7ffe6">[email protected]</span></a>.
SUPPLEMENTARY INFORMATION:
Title: Transportation of Household Goods; Consumer Protection.
OMB Control Number: 2126-0025.
Type of Request: Renewal of a currently approved collection.
Respondents: Household goods motor carriers.
Estimated Number of Respondents: 7,861.
Estimated Time per Response: Varies.
Expiration Date: July 31, 2025.
Frequency of Response: On occasion.
Estimated Total Annual Burden: 3,722,704 hours. The estimated total
annual burden was calculated using the hourly burden for each of the
five Information Collections.
Background
On July 12, 2005, FMCSA published a final rule titled
``Transportation of Household Goods; Consumer Protection Regulations,''
(70 FR 39949), which specified how motor carriers transporting
household goods by motor vehicle in interstate commerce must assist
their individual customers who ship household goods. The collected
information encompasses that which is generated, maintained, and
provided to, or for, the Agency under 49 CFR part 375.
On August 10, 2005, the President signed into law the Safe,
Accountable, Flexible, Efficient Transportation Equity Act: A Legacy
for Users ((SAFETEA-LU), Pub. L. 109-59, 119 Stat. 1144, Aug. 10,
2005). The Agency consequently revised this ICR to address these
statutory impacts in a final rule titled ``Amendments to Implement
Certain Provisions of the Safe, Accountable, Flexible, Efficient
Transportation Act: A Legacy for Users (SAFETEA-LU)'' (72 FR 36760,
July 5, 2007). Section 4205 of SAFETEA-LU amended 49 U.S.C. 14104(b) by
requiring the household goods motor carrier to conduct a physical
survey of the household goods to be transported on behalf of the
individual shipper. The carrier must then provide the shipper with a
written estimate, based on the physical survey, of charges for the
transportation and all related services.
On July 16, 2012, FMCSA published a direct final rule titled
``Transportation of Household Goods in Interstate Commerce; Consumer
Protection Regulations: Household Goods Motor Carrier Record Retention
Requirements'' (77 FR 41699) that amended the regulations governing the
period during which household goods motor carriers must retain
documentation of an individual shipper's waiver of receipt of printed
copies of consumer protection materials. In the rulemaking, FMCSA
reduced the 3-year required retention period for those receipts to 1
year. This change harmonized the retention period with other document
retention requirements applicable to household goods motor carriers.
FMCSA also amended the regulations to clarify that a household goods
motor carrier is not required to retain waiver documentation from any
individual shippers for whom the carrier does not actually provide
services.
On April 26, 2022, FMCSA updated the regulations at 49 CFR parts
371 and 375 in a final rule titled ``Implementation of Household Goods
Working Group Recommendations'' (87 FR 24431). The final rule made
various changes to the household goods regulations that the Household
Goods Consumer Protection Working Group recommended to FMCSA. These
changes, which are incorporated in Appendix A to 49 CFR part 375,
include further revisions to streamline FMCSA's publication ``Your
Rights and Responsibilities When You Move.'' Household goods motor
carriers are required to provide consumers with the ``Your Rights and
Responsibilities When You Move'' pamphlet along with the estimate and
to provide new binding or non-binding estimates instead of the
[[Page 27068]]
previously-allowed revised estimates when an individual shipper tenders
more goods or requests additional service. The final rule also allowed
motor carriers to provide a virtual survey and removed the 50-mile
radius for when a survey is required, removed the requirement for an
order for service and incorporated that document into the bill of
lading, and made other minor updates to increase the clarity of the
regulations. These changes were intended to reduce the paperwork burden
on household goods motor carriers and reduce confusion for individual
shippers.
The complete information collection required by the referenced
final rules assists household goods shippers in their business dealings
with interstate household goods motor carriers. The information
collected is used by prospective household goods shippers to make
informed decisions about contracts and services ordered, executed, and
settled. The household goods motor carrier is often the final contact
for individual shippers and is in the best position to educate and
assist household goods shippers during their move. The regulations are
intended to combat deceptive business practices by requiring household
goods motor carriers to conduct physical surveys of shippers' items to
be transported unless waived in writing by the shipper and to combat
deceptive business practices by requiring the household goods motor
carrier to prepare an inventory of the goods shipped and a bill of
lading for each shipment. The regulations also require motor carriers
to obtain weight tickets for each shipment, to generate and maintain
additional documents associated with the status of shipment delays and
to furnish shippers, upon request, the records of contact regarding
delays, and to keep written or electronic records of all complaints
received from shippers. They help enforcement personnel better protect
consumers by verifying that shippers are receiving information as
required by regulations. The information collection itself does not
impose these requirements independently. It supports compliance with
the regulatory provisions under 49 CFR part 375. The documents and
records that household goods motor carriers must maintain and, in some
cases, furnish--such as inventories, bill of lading, and weight
tickets--are necessary to demonstrate that they are meeting regulatory
obligations. This collection enables FMCSA and consumers to verify
adherence to consumer protection standards and helps facilitate
enforcement. There is an information collection associated with the
regulations because FMCSA requires household goods motor carriers to
keep records and provide documents.
FMCSA revises the total annual burden to 3,722,704 hours. This is
an increase of 14,609 annual burden hours from the currently approved
3,708,095 burden hours estimate. The increase is due to Agency
estimates of the number of active household goods motor carriers
subject to the information collection requirements.
Public Comments Invited: You are asked to comment on any aspect of
this information collection, including: (1) whether the proposed
collection is necessary for the performance of FMCSA's functions; (2)
the accuracy of the estimated burden; (3) ways for FMCSA to enhance the
quality, usefulness, and clarity of the collected information; and (4)
ways that the burden could be minimized without reducing the quality of
the collected information.
Issued under the authority of 49 CFR 1.87.
Kenneth Riddle,
Acting Associate Administrator, Office of Research and Registration.
[FR Doc. 2025-11685 Filed 6-24-25; 8:45 am]
BILLING CODE 4910-EX-P
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