Notice2025-10693

Agency Information Collection Activities; Comment Request on Voluntary Customer Surveys To Implement E.O. 12862 Coordinated by the Corporate Planning and Performance Division on Behalf of All IRS Operations Functions

Primary source

Metadata and text below are from the Federal Register, a public-domain U.S. government work. Always verify the official published version before relying on it for any legal matter.

Published
June 12, 2025

Issuing agencies

Treasury DepartmentInternal Revenue Service

Abstract

In accordance with the Paperwork Reduction Act of 1995. The IRS is inviting comments on the information collection request outlined in this notice.

Full Text

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<title>Federal Register, Volume 90 Issue 112 (Thursday, June 12, 2025)</title>
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[Federal Register Volume 90, Number 112 (Thursday, June 12, 2025)]
[Notices]
[Page 24867]
From the Federal Register Online via the Government Publishing Office [<a href="http://www.gpo.gov">www.gpo.gov</a>]
[FR Doc No: 2025-10693]


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DEPARTMENT OF THE TREASURY

Internal Revenue Service


Agency Information Collection Activities; Comment Request on 
Voluntary Customer Surveys To Implement E.O. 12862 Coordinated by the 
Corporate Planning and Performance Division on Behalf of All IRS 
Operations Functions

AGENCY: Internal Revenue Service (IRS), Treasury.

ACTION: Notice of information collection; request for comments.

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SUMMARY: In accordance with the Paperwork Reduction Act of 1995. The 
IRS is inviting comments on the information collection request outlined 
in this notice.

DATES: Written comments should be received on or before August 11, 2025 
to be assured of consideration.

ADDRESSES: Direct all written comments to Andres Garcia, Internal 
Revenue Service, Room 6526, 1111 Constitution Avenue NW, Washington, DC 
20224, or by email to <a href="/cdn-cgi/l/email-protection#aadad8cb84c9c5c7c7cfc4ded9eac3d8d984cdc5dc"><span class="__cf_email__" data-cfemail="710103105f121e1c1c141f0502311803025f161e07">[email&#160;protected]</span></a>. Include OMB Control Number 
1545-1432 in the subject line of the message.

FOR FURTHER INFORMATION CONTACT: Requests for additional information or 
copies of this collection should be directed to LaNita Van Dyke, (202) 
317-6009.

SUPPLEMENTARY INFORMATION: The IRS, in accordance with the Paperwork 
Reduction Act of 1995 (PRA) (44 U.S.C. 3506(c)(2)(A)), provides the 
general public and Federal agencies with an opportunity to comment on 
proposed, revised, and continuing collections of information. This 
helps the IRS access the impact and minimize the burden of its 
information collection requirements. Comments submitted in response to 
this notice will be summarized and/or included in the request for OMB 
approval. All comments will become a matter of public record. Comments 
are invited on: (a) Whether the collection of information is necessary 
for the proper performance of the functions of the agency, including 
whether the information shall have practical utility; (b) the accuracy 
of the agency's estimate of the burden of the collection of 
information; (c) ways to enhance the quality, utility, and clarity of 
the information to be collected; (d) ways to minimize the burden of the 
collection of information on respondents, including through the use of 
automated collection techniques or other forms of information 
technology; and (e) estimates of capital or start-up costs and costs of 
operation, maintenance, and purchase of services to provide 
information.
    Title: Voluntary Customer Surveys to Implement E.O. 12862 
Coordinated by the Corporate Planning and Performance Division on 
Behalf of All IRS Operations Functions.
    OMB Control Number: 1545-1432.
    Form: Generic Customer Feedback Surveys.
    Abstract: This is a generic clearance for customer satisfaction and 
opinion surveys to be conducted over the next three years. Surveys 
conducted under the generic clearance are used by the Internal Revenue 
Service to determine levels of customer satisfaction as well as issues 
that contribute to customer burden. This information will be used to 
make quality improvements to products and services. A variety of 
questionnaires are expected to be used in IRS data gathering efforts. 
The exact number of different forms, the length of each form, and the 
number of respondents per form are unknown at the present time.
    Current Actions: There is no change to the generic clearance from 
the previous OMB approval.
    Type of Review: Extension of a currently approved collection.
    Affected Public: Individuals or households, business or other for-
profit organizations, not-for-profit institutions, farms and Federal, 
state, local or tribal governments.
    Estimated Number of Responses: 450,000.
    Estimated Time per Response: .10 hours.
    Estimated Total Burden Hours: 45,000.

    Approved: June 9, 2025.
LaNita Van Dyke,
Tax Analyst.
[FR Doc. 2025-10693 Filed 6-11-25; 8:45 am]
BILLING CODE 4830-01-P


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Indexed from Federal Register on June 12, 2025.

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