Notice2025-10515
Agency Forms Undergoing Paperwork Reduction Act Review
Primary source
Metadata and text below are from the Federal Register, a public-domain U.S. government work. Always verify the official published version before relying on it for any legal matter.
Published
June 11, 2025
Issuing agencies
Health and Human Services DepartmentCenters for Disease Control and Prevention
Full Text
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<title>Federal Register, Volume 90 Issue 111 (Wednesday, June 11, 2025)</title>
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[Federal Register Volume 90, Number 111 (Wednesday, June 11, 2025)]
[Notices]
[Pages 24627-24628]
From the Federal Register Online via the Government Publishing Office [<a href="http://www.gpo.gov">www.gpo.gov</a>]
[FR Doc No: 2025-10515]
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DEPARTMENT OF HEALTH AND HUMAN SERVICES
Centers for Disease Control and Prevention
[30Day-25-1050]
Agency Forms Undergoing Paperwork Reduction Act Review
In accordance with the Paperwork Reduction Act of 1995, the Centers
for Disease Control and Prevention (CDC) has submitted the information
collection request titled ``Generic Clearance for the Collection of
Qualitative Feedback on Agency Service Delivery'' to the Office of
Management and Budget (OMB) for review and approval. CDC previously
published a ``Proposed Data Collection Submitted for Public Comment and
Recommendations'' notice on September 3, 2024 to obtain comments from
the public and affected agencies. CDC did not receive comments related
to the previous notice. This notice serves to allow an additional 30
days for public and affected agency comments.
CDC will accept all comments for this proposed information
collection project. The Office of Management and Budget is particularly
interested in comments that:
(a) Evaluate whether the proposed collection of information is
necessary for the proper performance of the functions of the agency,
including whether the information will have practical utility;
(b) Evaluate the accuracy of the agencies estimate of the burden of
the proposed collection of information, including the validity of the
methodology and assumptions used;
(c) Enhance the quality, utility, and clarity of the information to
be collected;
(d) Minimize the burden of the collection of information on those
who are to respond, including, through the use of appropriate
automated, electronic, mechanical, or other technological collection
techniques or other forms of information technology, e.g., permitting
electronic submission of responses; and
(e) Assess information collection costs.
To request additional information on the proposed project or to
obtain a copy of the information collection plan and instruments, call
(404) 639-7570. Comments and recommendations for the proposed
information collection should be sent within 30 days of publication of
this notice to <a href="http://www.reginfo.gov/public/do/PRAMain">www.reginfo.gov/public/do/PRAMain</a> Find this particular
information collection by selecting ``Currently under 30-day Review--
Open for Public Comments'' or by using the search function. Direct
written comments and/or suggestions regarding the items contained in
this notice to the Attention: CDC Desk Officer, Office of Management
and Budget, 725 17th Street NW, Washington, DC 20503 or by fax to (202)
395-5806. Provide written comments within 30 days of notice
publication.
Proposed Project
Generic Clearance for the Collection of Qualitative Feedback on
Agency Service Delivery (OMB Control No. 0920-1050, Exp. 6/30/2025)--
Revision--Office of Science (OS), Centers for Disease Control and
Prevention (CDC).
Background and Brief Description
Executive Order 12862 directs Federal agencies to provide service
to the public that matches or exceeds the best service available in the
private sector. In order to work continuously to ensure that our
programs are effective and meet our customers' needs, Centers for
Disease Control and Prevention (CDC) seeks to obtain OMB approval of a
Generic Clearance to collect qualitative feedback on our service
delivery. The information collection activities approved under this
Generic Clearance mechanism will garner qualitative customer and
stakeholder feedback in an efficient, timely manner, in accordance with
the Administration's commitment to improving service delivery. By
qualitative feedback we mean information that provides useful insights
on perceptions and opinions, but are not statistical surveys that yield
quantitative results that can be generalized to the population of
study. This feedback will provide insights into customer or stakeholder
perceptions, experiences and expectations, provide an early warning of
issues with service, or focus attention on areas where communication,
training, or changes in operations might improve delivery of products
or services. These collections will allow for ongoing, collaborative
and actionable communications between the Agency and its customers and
stakeholders. It will also allow feedback to contribute directly to the
improvement of program management.
Feedback collected under this Generic Clearance will provide useful
information, but it will not yield data that can be generalized to the
overall population. This type of Generic Clearance for qualitative
information will not be used for quantitative information collections
that are designed to yield reliably actionable results, such as
monitoring trends over time or documenting program performance. Such
data uses require more rigorous designs that address: (1) the target
population to which generalizations will be made; (2) the sampling
frame; (3) the sample design (including stratification and clustering);
(4) the precision requirements or power calculations that justify the
proposed sample size; (5) the expected response rate; (6) methods for
assessing potential non-response bias; (7) the protocols for data
collection; and (8) any testing procedures that were or will be
undertaken prior fielding the study.
[[Page 24628]]
Depending on the degree of influence the results are likely to have,
such collections may still be eligible for submission under other
Generic mechanisms that are designed to yield quantitative results.
The qualitative feedback collected using this Generic has been a
vital source of information that has helped the CDC improve the
services and resources provided to the public. CDC is requesting OMB
approval for an additional three years to continue this important
effort.
The estimated annualized burden hours are 29,250.
Estimated Annualized Burden Hours
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Number of Frequency per Hours per
Type of collection respondents response response
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Interviews, in person surveys, telephone surveys, in person 24,000 1 30/60
observation/testing...........................................
Focus groups................................................... 1,000 1 2
Customer comment cards, interactive voice surveys.............. 61,000 1 15/60
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Jeffrey M. Zirger,
Lead, Information Collection Review Office, Office of Public Health
Ethics and Regulations, Office of Science, Centers for Disease Control
and Prevention.
[FR Doc. 2025-10515 Filed 6-10-25; 8:45 am]
BILLING CODE 4163-18-P
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