Notice2025-10039

Stakeholder Survey for Qualitative Feedback on Agency Service Delivery

Primary source

Metadata and text below are from the Federal Register, a public-domain U.S. government work. Always verify the official published version before relying on it for any legal matter.

Published
June 3, 2025

Issuing agencies

Federal Mediation and Conciliation Service

Abstract

The Federal Mediation and Conciliation Service (FMCS), invites the public and other Federal Agencies to take this opportunity to comment on the following information collection request, Stakeholder Survey for Qualitative Feedback on Agency Service Delivery. This information collection request will be submitted for approval to the Office of Management Budget (OMB) in compliance with the Paperwork Reduction Act (PRA). This collection was developed to improve the quality of service the Federal Mediation and Conciliation provides to clients.

Full Text

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<title>Federal Register, Volume 90 Issue 105 (Tuesday, June 3, 2025)</title>
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[Federal Register Volume 90, Number 105 (Tuesday, June 3, 2025)]
[Notices]
[Page 23529]
From the Federal Register Online via the Government Publishing Office [<a href="http://www.gpo.gov">www.gpo.gov</a>]
[FR Doc No: 2025-10039]


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FEDERAL MEDIATION AND CONCILIATION SERVICE


Stakeholder Survey for Qualitative Feedback on Agency Service 
Delivery

AGENCY: Federal Mediation and Conciliation Service (FMCS).

ACTION: 30-Day notice and request for comments.

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SUMMARY: The Federal Mediation and Conciliation Service (FMCS), invites 
the public and other Federal Agencies to take this opportunity to 
comment on the following information collection request, Stakeholder 
Survey for Qualitative Feedback on Agency Service Delivery. This 
information collection request will be submitted for approval to the 
Office of Management Budget (OMB) in compliance with the Paperwork 
Reduction Act (PRA). This collection was developed to improve the 
quality of service the Federal Mediation and Conciliation provides to 
clients.

DATES: Comments must be submitted on or before July 3, 2025.

ADDRESSES: You may submit comments, identified by Stakeholder Survey 
for Qualitative Feedback on Agency Service Delivery, through one of the 
following methods:
    <bullet> Email: <a href="/cdn-cgi/l/email-protection#126077757b6166776052747f71613c757d64"><span class="__cf_email__" data-cfemail="bdcfd8dad4cec9d8cffddbd0dece93dad2cb">[email&#160;protected]</span></a>;
    <bullet> Mail: Office of the General Counsel, One Independence 
Square, 250 E Street SW, Washington, DC 20427.

FOR FURTHER INFORMATION CONTACT: Karen Pierce, 202-606-3672, 
<a href="/cdn-cgi/l/email-protection#3c774c55594e5f597c5a515f4f125b534a"><span class="__cf_email__" data-cfemail="7d360d14180f1e183d1b101e0e531a120b">[email&#160;protected]</span></a>.

SUPPLEMENTARY INFORMATION: Copies of the agency questions are available 
at the following links:

<bullet> Collective Bargaining Mediation Survey Questions
<bullet> Grievance Mediation Survey Questions
<bullet> Relationship Development Facilitation Survey Questions
<bullet> Relationship Development and Training Survey Questions

I. 60-Day Comment Period

    FMCS published a Federal Register notice, with a 60-day public 
comment period soliciting comments, of the following collection of 
information on March 14, 2025, 90 FR 12161. FMCS received no comments.

II. Request for Comments

    FMCS solicits comments to:
    i. Evaluate whether the proposed collections of information are 
necessary for the proper performance of the functions of the agency, 
including whether the information will have practical utility.
    ii. Enhance the accuracy of the agency's estimates of the burden of 
the proposed collection of information.
    iii. Enhance the quality, utility, and clarity of the information 
to be collected.
    iv. Minimize the burden of the collections of information on those 
who are to respond, including the use of appropriate automated, 
electronic collection technologies or other forms of information 
technology.

III. Information Collection Request

    Agency: Federal Mediation and Conciliation Service.
    Title: Stakeholder Survey for Qualitative Feedback on Agency 
Service Delivery.
    OMB Number: 3076-0017.
    Type of Request: Revision of a currently approved collection.
    Affected Public: Federal government and Private Sector, to include 
businesses or other for-profits and not-for-profit institutions, and 
State and local governments.
    Frequency: Annually.
    Burden: The total annual burden estimate is that FMCS will receive 
approximately 1,213 responses per year that will take about 3 minutes 
to complete.

Information Collection Requirement

Purpose and Description of Data Collection
    This information collection provides a means to garner qualitative 
client and stakeholder feedback in an efficient, timely manner, in 
accordance with the Administration's commitment to improving service 
delivery. This feedback will provide insights into client or 
stakeholder perceptions, experiences, and expectations. The surveys 
will provide notice of issues with service, or focus attention on areas 
where communication, training or changes in operations might improve 
delivery of products or services.
Use of Results
    The surveys are not statistical surveys that yield quantitative 
results that can be generalized to the population of study. These 
collections will allow for ongoing, collaborative, and actionable 
communication between the Agency and its clients and stakeholders. It 
will also allow feedback to contribute directly to improving program 
management. Responses will be assessed to plan and inform efforts to 
improve or maintain the quality of service offered to the public. 
Collecting this information is critical for ensuring quality service 
offered to the public.

IV. The Official Record

    The official records are electronic records.

    Dated: May 29, 2025.
Alisa Zimmerman,
Deputy General Counsel.
[FR Doc. 2025-10039 Filed 6-2-25; 8:45 am]
BILLING CODE 6732-01-P


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Indexed from Federal Register on June 3, 2025.

This is legal information, not legal advice. Laws vary by jurisdiction and change frequently. Always verify current law with official sources and consult a licensed attorney in your jurisdiction for advice on your specific situation.