Notice2025-09167

Submission for OMB Review; Comment Request

Primary source

Metadata and text below are from the Federal Register, a public-domain U.S. government work. Always verify the official published version before relying on it for any legal matter.

Published
May 22, 2025

Issuing agencies

Defense Department

Abstract

The DoD has submitted to the Office of Management and Budget (OMB) for clearance the following proposal for collection of information under the provisions of the Paperwork Reduction Act.

Full Text

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<title>Federal Register, Volume 90 Issue 98 (Thursday, May 22, 2025)</title>
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[Federal Register Volume 90, Number 98 (Thursday, May 22, 2025)]
[Notices]
[Pages 21907-21908]
From the Federal Register Online via the Government Publishing Office [<a href="http://www.gpo.gov">www.gpo.gov</a>]
[FR Doc No: 2025-09167]


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DEPARTMENT OF DEFENSE

Office of the Secretary

[Docket ID: DoD-2024-OS-0149]


Submission for OMB Review; Comment Request

AGENCY: Washington Headquarters Services (WHS), Department of Defense 
(DoD).

ACTION: 30-Day information collection notice.

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SUMMARY: The DoD has submitted to the Office of Management and Budget 
(OMB) for clearance the following proposal for collection of 
information under the provisions of the Paperwork Reduction Act.

[[Page 21908]]


DATES: Consideration will be given to all comments received by June 23, 
2025.

ADDRESSES: Written comments and recommendations for the proposed 
information collection should be sent within 30 days of publication of 
this notice to <a href="http://www.reginfo.gov/public/do/PRAMain">www.reginfo.gov/public/do/PRAMain</a>. Find this particular 
information collection by selecting ``Currently under 30-day Review--
Open for Public Comments'' or by using the search function.

FOR FURTHER INFORMATION CONTACT: Reginald Lucas, (571) 372-7574 
(voice), <a href="/cdn-cgi/l/email-protection#22554a510c4f410f434e475a0c4751460c4f405a0c46460f464d460f4b4c444d504f43564b4d4c0f414d4e4e4741564b4d4c51624f434b4e0c4f4b4e"><span class="__cf_email__" data-cfemail="25524d560b4846084449405d0b4056410b48475d0b414108414a41084c4b434a574844514c4a4b08464a49494046514c4a4b566548444c490b484c49">[email&#160;protected]</span></a> 
(email).

SUPPLEMENTARY INFORMATION: 
    Title; Associated Form; and OMB Number: Fast Track Generic 
Clearance for the Collection of Qualitative Feedback on Agency Service 
Delivery; OMB Control Number 0704-0553.
    Type of Request: Revision.
    Number of Respondents: 300,000.
    Responses per Respondent: 1.
    Annual Responses: 300,000.
    Average Burden per Response: 10 minutes.
    Annual Burden Hours: 50,000.
    Needs and Uses: The information collection activity provides a 
means to garner qualitative customer and stakeholder feedback in an 
efficient and timely manner, in accordance with the Administration's 
commitment to improving service delivery. By qualitative feedback, we 
mean information that provides useful insights on perceptions and 
opinions but are not statistical surveys that yield quantitative 
results that can be generalized to the population of study. This 
feedback will provide insights into customer or stakeholder 
perceptions, experiences, expectations, provide an early warning of 
issues with service, or focus attention on areas where communication, 
training or changes in operations might improve delivery of products or 
services. These collections will allow for ongoing, collaborative, and 
actionable communications between the Agency and its customers and 
stakeholders. It will also allow feedback to contribute directly to the 
improvement of program management.
    The solicitation of feedback will target areas such as: Timeliness, 
appropriateness, accuracy of information, courtesy, efficiency of 
service delivery, and resolution of issues with service delivery. 
Responses will be assessed to plan and inform efforts to improve or 
maintain the quality of service offered to the public. If this 
information is not collected, vital feedback from customers and 
stakeholders on the Agency's services will be unavailable.
    The Agency will only submit a collection for approval under this 
generic clearance if it meets the following conditions:
    <bullet> The collections are voluntary;
    <bullet> The collections are low-burden for respondents (based on 
considerations of total burden hours, total number of respondents, or 
burden-hours per respondent) and are low-cost for both the respondents 
and the Federal Government;
    <bullet> The collections are noncontroversial and do not raise 
issues of concern to other Federal agencies;
    <bullet> Any collection is targeted to the solicitation of opinions 
from respondents who have experience with the program or may have 
experience with the program in the near future;
    <bullet> Personally identifiable information is collected only to 
the extent necessary and is not retained;
    <bullet> Information gathered will be used only internally for 
general service improvement and program management purposes and is not 
intended for release outside of the agency;
    <bullet> Information gathered will not be used for the purpose of 
substantially informing influential policy decisions; and
    <bullet> Information gathered will yield qualitative information; 
the collections will not be designed or expected to yield statistically 
reliable results or used as though the results are generalizable to the 
population of study.
    Feedback collected under this generic clearance provides useful 
information, but it does not yield data that can be generalized to the 
overall population. This type of generic clearance for qualitative 
information will not be used for quantitative information collections 
that are designed to yield reliably actionable results, such as 
monitoring trends over time or documenting program performance. Such 
data uses require more rigorous designs that address: The target 
population to which generalizations will be made, the sampling frame, 
the sample design (including stratification and clustering), the 
precision requirements or power calculations that justify the proposed 
sample size, the expected response rate, methods for assessing 
potential nonresponse bias, the protocols for data collection, and any 
testing procedures that were or will be undertaken prior to fielding 
the study. Depending on the degree of influence the results are likely 
to have, such collections may still be eligible for submission for 
other generic mechanisms that are designed to yield quantitative 
results.
    As a general matter, information collections will not result in any 
new system of records containing privacy information and will not ask 
questions of a sensitive nature, such as sexual behavior and attitudes, 
religious beliefs, and other matters that are commonly considered 
private.
    Affected Public: Individuals or households; Businesses or other 
for-profits; Not-for-profit institutions; Farms; Federal Government; 
State, Local, or Tribal Governments.
    Frequency: On occasion.
    Respondent's Obligation: Voluntary.
    OMB Desk Officer: Ms. Jasmeet Seehra.
    DOD Clearance Officer: Mr. Reginald Lucas.

    Dated: May 16, 2025.
Stephanie J. Bost,
Alternate OSD Federal Register Liaison Officer, Department of Defense.
[FR Doc. 2025-09167 Filed 5-21-25; 8:45 am]
BILLING CODE 6001-FR-P


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Indexed from Federal Register on May 22, 2025.

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