Notice2025-04062
Stakeholder Survey for Qualitative Feedback on Agency Service Delivery
Primary source
Metadata and text below are from the Federal Register, a public-domain U.S. government work. Always verify the official published version before relying on it for any legal matter.
Published
March 14, 2025
Issuing agencies
Federal Mediation and Conciliation Service
Abstract
The Federal Mediation and Conciliation Service (FMCS), invites the public and other Federal Agencies to take this opportunity to comment on the following information collection request, Stakeholder Survey for Qualitative Feedback on Agency Service Delivery. This information collection request will be submitted for approval to the Office of Management Budget (OMB) in compliance with the Paperwork Reduction Act (PRA). This collection was developed to improve the quality of service the Federal Mediation and Conciliation provides to clients.
Full Text
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<title>Federal Register, Volume 90 Issue 49 (Friday, March 14, 2025)</title>
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[Federal Register Volume 90, Number 49 (Friday, March 14, 2025)]
[Notices]
[Page 12161]
From the Federal Register Online via the Government Publishing Office [<a href="http://www.gpo.gov">www.gpo.gov</a>]
[FR Doc No: 2025-04062]
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FEDERAL MEDIATION AND CONCILIATION SERVICE
Stakeholder Survey for Qualitative Feedback on Agency Service
Delivery
AGENCY: Federal Mediation and Conciliation Service (FMCS).
ACTION: 60-Day notice and request for comments.
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SUMMARY: The Federal Mediation and Conciliation Service (FMCS), invites
the public and other Federal Agencies to take this opportunity to
comment on the following information collection request, Stakeholder
Survey for Qualitative Feedback on Agency Service Delivery. This
information collection request will be submitted for approval to the
Office of Management Budget (OMB) in compliance with the Paperwork
Reduction Act (PRA). This collection was developed to improve the
quality of service the Federal Mediation and Conciliation provides to
clients.
DATES: Comments must be submitted on or before May 13, 2025.
ADDRESSES: You may submit comments, identified by Stakeholder Survey
for Qualitative Feedback on Agency Service Delivery, through one of the
following methods:
<bullet> Email: <a href="/cdn-cgi/l/email-protection#d7a5b2b0bea4a3b2a597b1bab4a4f9b0b8a1"><span class="__cf_email__" data-cfemail="641601030d1710011624020907174a030b12">[email protected]</span></a>;
<bullet> Mail: Office of the General Counsel, One Independence
Square, 250 E St. SW, Washington, DC 20427.
FOR FURTHER INFORMATION CONTACT: Karen Pierce, 202-606-3672,
<a href="/cdn-cgi/l/email-protection#5e152e373b2c3d3b1e38333d2d70393128"><span class="__cf_email__" data-cfemail="0e457e676b7c6d6b4e68636d7d20696178">[email protected]</span></a>.
SUPPLEMENTARY INFORMATION: Copies of the agency questions are available
at the following links:
<bullet> Collective Bargaining Mediation Survey Questions
<bullet> Grievance Mediation Survey Questions
<bullet> Relationship Development Facilitation Survey Questions
<bullet> Relationship Development and Training Survey Questions
I. Request for Comments
FMCS solicits comments to:
i. Evaluate whether the proposed collections of information are
necessary for the proper performance of the functions of the agency,
including whether the information will have practical utility.
ii. Enhance the accuracy of the agency's estimates of the burden of
the proposed collection of information.
iii. Enhance the quality, utility, and clarity of the information
to be collected.
iv. Minimize the burden of the collections of information on those
who are to respond, including the use of appropriate automated,
electronic collection technologies or other forms of information
technology.
II. Information Collection Request
Agency: Federal Mediation and Conciliation Service.
Title: Stakeholder Survey for Qualitative Feedback on Agency
Service Delivery.
OMB Number: 3076-0017.
Type of Request: Extension without change of a currently approved
collection.
Affected Public: Federal government, Private Sector, to include
businesses or other for-profits and not-for-profit institutions, and
State and local governments.
Frequency: Annually.
Burden: The total annual burden estimate is that FMCS will receive
approximately 1,213 responses per year that will take about 3 minutes
each to complete.
Information Collection Requirement
Purpose and Description of Data Collection
This information collection provides a means to garner qualitative
client and stakeholder feedback in an efficient, timely manner, in
accordance with the Administration's commitment to improving service
delivery. This feedback will provide insights into client or
stakeholder perceptions, experiences, and expectations. The surveys
will provide notice of issues with service, or focus attention on areas
where communication, training or changes in operations might improve
delivery of products or services.
Use of Results
The surveys are not statistical surveys that yield quantitative
results that can be generalized to the population of study. These
collections will allow for ongoing, collaborative, and actionable
communication between the Agency and its clients and stakeholders. It
will also allow feedback to contribute directly to improving program
management. Responses will be assessed to plan and inform efforts to
improve or maintain the quality of service offered to the public.
Collecting this information is critical for ensuring quality service
offered to the public.
III. The Official Record
The official records are electronic records.
Dated: March 10, 2025.
Alisa Zimmerman,
Deputy General Counsel.
[FR Doc. 2025-04062 Filed 3-13-25; 8:45 am]
BILLING CODE 6732-01-P
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