Notice2024-29014
Notice of Submission of Proposed Information Collections to OMB; Agency Request for Reinstatement of Previously Approved Information Collections: Nondiscrimination on the Basis of Disability in Air Travel
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Published
December 11, 2024
Issuing agencies
Transportation Department
Abstract
In accordance with the Paperwork Reduction Act of 1995 (44 U.S.C. Chapter 35, as amended) this notice announces the Department's intention to reinstate Office of Management and Budget (OMB) control number 2105-0571 for certain information collections. The collections involve requirements in part 382 of title 14, Code of Federal Regulations (CFR), for carriers to provide a mechanism on their websites for passengers to provide online notification of their requests for disability accommodation services and for carriers to ensure that a disclaimer is activated when a user clicks a link on a primary website to embedded third-party software or an external website. The disclaimer must inform the user that the software/website in not within the carrier's control and may not follow the same accessibility policies.
Full Text
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<title>Federal Register, Volume 89 Issue 238 (Wednesday, December 11, 2024)</title>
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[Federal Register Volume 89, Number 238 (Wednesday, December 11, 2024)]
[Notices]
[Pages 99962-99964]
From the Federal Register Online via the Government Publishing Office [<a href="http://www.gpo.gov">www.gpo.gov</a>]
[FR Doc No: 2024-29014]
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DEPARTMENT OF TRANSPORTATION
[Docket No. DOT-OST-2011-0177]
Notice of Submission of Proposed Information Collections to OMB;
Agency Request for Reinstatement of Previously Approved Information
Collections: Nondiscrimination on the Basis of Disability in Air Travel
AGENCY: Office of the Secretary (OST), Department of Transportation
(Department or DOT).
ACTION: Notice and request for comments.
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SUMMARY: In accordance with the Paperwork Reduction Act of 1995 (44
U.S.C. Chapter 35, as amended) this notice announces the Department's
intention to reinstate Office of Management and Budget (OMB) control
number 2105-0571 for certain information collections. The collections
involve requirements in part 382 of title 14, Code of Federal
Regulations (CFR), for carriers to provide a mechanism on their
websites for passengers to provide online notification of their
requests for disability accommodation services and for carriers to
ensure that a disclaimer is activated when a user clicks a link on a
primary website to embedded third-party software or an external
website. The disclaimer must inform the user that the software/website
in not within the carrier's control and may not follow the same
accessibility policies.
DATES: Written comments should be submitted by February 10, 2025.
ADDRESSES: You may submit comments identified by Docket No. DOT-OST-
2011-0177 through one of the following methods:
<bullet> Federal eRulemaking Portal: <a href="http://www.regulations.gov">http://www.regulations.gov</a>.
Follow the online instructions for submitting comments.
<bullet> Mail: Docket Management Facility, U.S. Department of
Transportation, 1200 New Jersey Avenue SE, West Building, Room W12-140,
Washington, DC 20590.
[[Page 99963]]
<bullet> Hand Delivery: West Building Ground Floor, Room W12-140,
1200 New Jersey Avenue SE, Washington, DC, between 9 a.m. and 5 p.m.,
Monday through Friday, except on Federal holidays. The telephone number
is 202-366-9329.
<bullet> Instructions: You must include the agency name and a
docket number DOT-OST-2011-0177 at the beginning of your comment. All
comments received will be posted without change to <a href="https://www.regulations.gov">https://www.regulations.gov</a>, including any personal information provided.
FOR FURTHER INFORMATION CONTACT: Beth Brodsky, Office of the General
Counsel, Office of the Secretary, U.S. Department of Transportation,
1200 New Jersey Avenue SE, Washington, DC 20590, (202) 366-7592 (Voice)
or <a href="/cdn-cgi/l/email-protection#1d7f786975337f6f72796e76645d797269337a726b"><span class="__cf_email__" data-cfemail="3a585f4e52145848555e4951437a5e554e145d554c">[email protected]</span></a> (Email). You may also contact John C. Wood,
Office of the General Counsel, Office of the Secretary, U.S. Department
of Transportation, 1200 New Jersey Avenue SE, Washington, DC, 20590,
(202) 366-9342 (Voice), (202) 366-7152 (Fax), or <a href="/cdn-cgi/l/email-protection#cda7a2a5a3e3baa2a2a98da9a2b9e3aaa2bb"><span class="__cf_email__" data-cfemail="5d37323533732a3232391d393229733a322b">[email protected]</span></a>
(Email). Arrangements to receive this document in an alternative format
may be made by contacting the above-named individuals.
SUPPLEMENTARY INFORMATION:
OMB Control Number: 2105-0571.
Title: Nondiscrimination on the Basis of Disability in Air Travel.
Type of Request: Reinstatement of information collections.
Background: This notice covers two information collection
requirements in the Department's Air Carrier Access Act (ACAA)
implementing regulation, 14 CFR part 382 (part 382), Nondiscrimination
on the Basis of Disability in Air Travel. Specifically, pursuant to
section 382.43(d), covered carriers must provide an online mechanism
for passengers to request disability accommodation services (e.g.,
enplaning/deplaning assistance, deaf/hard of hearing communication
assistance, escort to service animal relief area, etc.) for a
particular flight. Pursuant to section 382.43(e), covered carriers must
also ensure that when a user activates a link on a carrier's primary
website to embedded third-party software or to an external website, a
disclaimer is displayed notifying the user that the application or
website may not be accessible. These requirements became effective on
December 12, 2015, and December 12, 2016, respectively. Covered
carriers are U.S. and foreign air carriers that operate at least one
aircraft having a designed seating capacity of more than 60 passengers
and own or control a primary website that markets passenger air
transportation or a tour, or tour component that must be purchased with
air transportation, to the general public in the United States.\1\
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\1\ The Department estimates that 170 is the maximum number of
entities that are covered by the requirements addressed in this
notice. 170 represents the number of U.S. and foreign air carriers
that submitted an annual report on disability-related complaints to
the Department under 14 CFR 382.157 for the reporting cycle in
Calendar Year 2023. Because the requirement to file a report under
section 382.157 applies to U.S. and foreign air carriers that
conduct passenger-carrying service to, from, or in the United States
with at least one aircraft having a designed seating capacity of
more than 60 seats, the Department assumes the number of carriers
that file the annual report on disability-related complaints is
similar to the number of carriers covered under the requirements
described in this notice.
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DOT is publishing this notice to announce its intent to request
reinstatement of the previously approved information collections
described above under OMB Control Number 2105-0571. The Paperwork
Reduction Act of 1995 (PRA) and its implementing regulations, 5 CFR
part 1320, require Federal agencies to issue two notices seeking public
comment on information collection activities before OMB may approve
paperwork packages. A Federal agency generally cannot conduct or
sponsor a collection of information, and the public is generally not
required to respond to an information collection, unless it is approved
by the OMB under the PRA and displays a currently valid OMB Control
Number. In addition, notwithstanding any other provisions of law, no
person shall generally be subject to monetary penalty for failing to
comply with a collection of information if the collection of
information does not display a valid OMB Control Number. See 5 CFR
1320.5(a) and 1320.6.
The title, a description of the information collection and
respondents, and the periodic reporting burden are set forth below for
each of the information collections:
1. Requirement to make a disability accommodation service request
function available on the primary website. (14 CFR 382.43(d)).
Each covered carrier must provide a mechanism on its website for
passengers to request a disability accommodation service for a future
flight and provide advance notice of their request. Carriers may, but
need not, require passengers to include contact information on the form
to follow-up and request more specific information about the
passengers' accommodation needs. Carriers may also use the aggregate
data from the online service requests to understand and better plan for
the volume and types of service requests they receive across time
periods and routes, but also are not required to do so.
While the content and design of the online service request form is
up to the carriers, the Department anticipates that each covered U.S.
and foreign carrier that markets scheduled air transportation to the
general public in the United States would incur initial costs
associated with developing and reviewing a design and implementation
plan for the request form, developing, coding, and integrating the form
into the website, as well as testing, debugging, and connecting the
form with a backend database to store the information. The final
regulatory analysis (FRA) for the final rule titled Nondiscrimination
on the Basis of Disability in Air Travel: Accessibility of websites and
Automated Kiosks at U.S. Airports estimated that it will take an
average of 32 labor hours per carrier to develop, implement, integrate,
connect, and test the online request form. Initial costs are reduced
for carriers that rely on a request form developed by another entity.
There are no recordkeeping or reporting requirements. However, carriers
should use the service request information to facilitate appropriate,
timely assistance to their passengers.
Respondents: Certificated U.S. and foreign air carriers operating
to, from, and within the United States that operate at least one
aircraft having a seating capacity of more than 60 passengers and own
or control a primary website that markets air transportation to the
general public in the United States.
Estimated Number of Respondents: 170 U.S. and foreign carriers, of
which the Department expects all to have achieved compliance with the
requirement in a prior year. The Department estimates that each year
there will be 14 new respondent carriers.
Estimated Annual Burden on Respondents: 0 hours per carrier
compliant in a prior year, unless the carrier voluntarily elects to
modify or improve its form, and 32 hours per carrier creating an online
request form.
Estimated Total Annual Burden: 448 hours. This estimate was
calculated by multiplying the total number of labor hours per year that
a carrier is estimated to spend to develop, implement, integrate,
connect, and test the online request form (32) by the estimated number
of new respondent carriers each year (14).
Frequency: One-time requirement.
2. Requirement to provide a disclaimer notice to users when
clicking a link on a primary website to an
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embedded third-party software or an external website. (14 CFR
382.43(e)).
Carriers must provide a disclaimer notice for each link on their
primary website that enables a user to access software or an external
website that is not in the carrier's control. The disclaimer notice
must be activated the first time a user clicks the link and must notify
the user that the application/website is not within the carrier's
control and may not follow the same accessibility policies as the
primary website. The Department anticipates that each covered U.S. and
foreign carrier will incur costs associated with identifying all links
on their websites that may require a disclaimer such as developing and
reviewing the design and language for the disclaimer notice, as well as
developing, testing, and deploying the code to the appropriate web
pages.
The incremental labor hours associated with providing the required
disclaimer may vary depending on the number of links on the website to
which this requirement applies. The FRA estimated that it will take an
average of 6 labor hours per carrier to identify the links and then
develop, test, and deploy the disclaimer notice on the website. We also
estimate that it will take less than 30 minutes per year for a carrier
to associate the notice with any new links to external websites or
third-party software added to their websites.
Respondents: Certificated U.S. and foreign air carriers operating
to, from, and within the United States that operate at least one
aircraft having a seating capacity of more than 60 passengers and own
or control a primary website that markets air transportation to the
general public in the United States.
Estimated Number of Respondents: 170 U.S. and foreign carriers, of
which the Department expects all to have achieved compliance with the
requirement in a prior year. The Department estimates that each year
there will be 14 new respondent carriers.
Estimated Annual Burden on Respondents: 6 hours for carriers to
create, test, and deploy the disclaimer. 30 minutes for carriers
compliant in prior years to associate the notice with new links and
third-party software.
Estimated Total Annual Burden: 169 hours. This estimate was
calculated by multiplying the total number of labor hours per year that
a carrier is estimated to spend to develop, test, and deploy the online
request form (6) by the estimated number of new respondent carriers
each year (14). To that total we added the product of the number of
hours that we estimated carriers may spend associating the notice with
new weblinks (.5 hours) and the number of carriers that are expected to
have achieved compliance in a prior year (170).
Frequency: One-time and recurrent requirements.
Public Comments Invited: You are asked to comment on any aspect of
this information collection, including: (a) whether the proposed
collection of information is necessary for the Department's
performance; (b) the accuracy of the estimated burden; (c) ways for the
Department to enhance the quality, utility and clarity of the
information collection; and (d) ways that the burden could be minimized
without reducing the quality of the collected information. The agency
will summarize and/or include your comments in the request for OMB's
clearance of this information collection.
Authority: The Paperwork Reduction Act of 1995; 44 U.S.C. Chapter
35, as amended; and 49 CFR 1.26, 1.27, 1.48 and 1.49; DOT Order
1351.29.
Issued in Washington, DC.
Livaughn Chapman Jr.,
Deputy Assistant General Counsel, Office of Aviation Consumer
Protection.
[FR Doc. 2024-29014 Filed 12-10-24; 8:45 am]
BILLING CODE 4910-9X-P
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