Notice2024-27455
Agency Information Collection Activity: Survey of Healthcare Experiences of Patients-Dental Care Patient Satisfaction Survey (DPSS)
Primary source
Metadata and text below are from the Federal Register, a public-domain U.S. government work. Always verify the official published version before relying on it for any legal matter.
Published
November 22, 2024
Issuing agencies
Veterans Affairs Department
Abstract
Veterans Health Administration (VHA), Department of Veterans Affairs (VA), is announcing an opportunity for public comment on the proposed collection of certain information by the agency. Under the Paperwork Reduction Act (PRA) of 1995, Federal agencies are required to publish notice in the Federal Register concerning each proposed collection of information, including each proposed extension of a currently approved collection, and allow 60 days for public comment in response to the notice.
Full Text
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<title>Federal Register, Volume 89 Issue 226 (Friday, November 22, 2024)</title>
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[Federal Register Volume 89, Number 226 (Friday, November 22, 2024)]
[Notices]
[Pages 92740-92741]
From the Federal Register Online via the Government Publishing Office [<a href="http://www.gpo.gov">www.gpo.gov</a>]
[FR Doc No: 2024-27455]
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DEPARTMENT OF VETERANS AFFAIRS
[OMB Control No. 2900-0764]
Agency Information Collection Activity: Survey of Healthcare
Experiences of Patients--Dental Care Patient Satisfaction Survey (DPSS)
AGENCY: Veterans Health Administration, Department of Veterans Affairs.
ACTION: Notice.
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SUMMARY: Veterans Health Administration (VHA), Department of Veterans
Affairs (VA), is announcing an opportunity for public comment on the
proposed collection of certain information by the agency. Under the
Paperwork Reduction Act (PRA) of 1995, Federal agencies are required to
publish notice in the Federal Register concerning each proposed
collection of information, including each proposed extension of a
currently approved collection, and allow 60 days for public comment in
response to the notice.
DATES: Comments must be received on or before January 21, 2025.
ADDRESSES: Comments must be submitted through <a href="http://www.regulations.gov">www.regulations.gov</a>.
FOR FURTHER INFORMATION CONTACT:
Program-Specific information: Rebecca Mimnall, 202-695-9434,
<a href="/cdn-cgi/l/email-protection#74021c15171b0406153402155a131b02"><span class="__cf_email__" data-cfemail="ddabb5bcbeb2adafbc9dabbcf3bab2ab">[email protected]</span></a>.
VA PRA information: Maribel Aponte, 202-461-8900,
<a href="/cdn-cgi/l/email-protection#8ef8efede1feeffeebfcf9e1fce5fcebeafbefedfacef8efa0e9e1f8"><span class="__cf_email__" data-cfemail="6b1d0a08041b0a1b0e191c041900190e0f1e0a081f2b1d0a450c041d">[email protected]</span></a>.
SUPPLEMENTARY INFORMATION: Under the PRA of 1995, Federal agencies must
obtain approval from the Office of Management and Budget (OMB) for each
collection of information they conduct or sponsor. This request for
comment is being made pursuant to section 3506(c)(2)(A) of the PRA.
With respect to the following collection of information, VHA
invites comments on: (1) whether the proposed collection of information
is necessary for the proper performance of VHA's functions, including
whether the information will have practical utility; (2) the accuracy
of VHA's estimate of the burden of the proposed collection of
information; (3) ways to enhance the quality, utility, and clarity of
the information to be collected; and (4) ways to minimize the burden of
the collection of information on respondents, including through the use
of automated collection techniques or the use of other forms of
information technology.
Title: Survey of Healthcare Experiences of Patients--Dental Care
Patient Satisfaction Survey (DPSS) (VA Form 10-10070).
OMB Control Number: 2900-0764. <a href="https://www.reginfo.gov/public/do/PRASearch">https://www.reginfo.gov/public/do/PRASearch</a> (once at this link, you can enter the OMB Control Number to
find the historical versions of this Information Collection).
Type of Review: Revision of a currently approved collection.
Abstract: The mission of the Veterans Health Administration (VHA)
is to provide high quality medical and dental care to eligible
veterans. Executive Order 12862, dated September 11, 1993, calls for
the establishment and implementation of customer service standards, and
for agencies to ``survey customers to determine the kind and quality of
services they want and their level of satisfaction with current
services.'' The overall purpose of the Dental Care Patient Satisfaction
Survey (DPSS) is to systematically obtain information from patients,
which can be used to identify problems or complaints that need
attention and to improve the quality of dental health care services.
This information will be collected through the DPSS, VA Form 10-
10070, and may be submitted either on paper or electronically by
Veterans. The DPSS questions have minor changes, to include updates to
the Race and Ethnicity data collection fields to reflect current
requirements. VHA also is prepared to implement an additional mode of
collecting the information utilizing a web-based access system for
Veterans to submit the survey responses. Information obtained from this
dental survey will be made readily available to VA Central Office
(VACO), Veterans Integrated Service Network (VISN), VHA field staff,
and stakeholders as part of the Network Performance Report and via the
VA Intranet.
[[Page 92741]]
This data will be used to demonstrate that VA is providing timely, high
quality dental health care services to patients and to measure
improvement toward performance goals.
Affected Public: Individuals or Households.
Estimated Annual Burden: 12,600 hours.
Estimated Average Burden per Respondent: 15 minutes.
Frequency of Response: Once annually.
Estimated Number of Respondents: 50,400.
Authority: 44 U.S.C. 3501 et seq.
Maribel Aponte,
VA PRA Clearance Officer, Office of Enterprise and Integration/Data
Governance Analytics, Department of Veterans Affairs.
[FR Doc. 2024-27455 Filed 11-21-24; 8:45 am]
BILLING CODE 8320-01-P
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