Notice2024-25084
Agency Information Collection Activities: Requests for Comments; Clearance of a Renewed Approval of Information Collection: Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery
Primary source
Metadata and text below are from the Federal Register, a public-domain U.S. government work. Always verify the official published version before relying on it for any legal matter.
Published
October 29, 2024
Issuing agencies
Transportation DepartmentFederal Aviation Administration
Abstract
In accordance with the Paperwork Reduction Act of 1995, FAA invites public comments about our intention to request the Office of Management and Budget (OMB) approval to renew an information collection. The Federal Register Notice with a 60-day comment period soliciting comments on the following collection of information was published on May 23, 2024. As part of a Federal Government-wide effort to streamline the process to seek feedback from the public on service delivery, FAA has an approved Generic Information Collection Request (Generic ICR): "Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery."
Full Text
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<title>Federal Register, Volume 89 Issue 209 (Tuesday, October 29, 2024)</title>
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[Federal Register Volume 89, Number 209 (Tuesday, October 29, 2024)]
[Notices]
[Pages 86075-86076]
From the Federal Register Online via the Government Publishing Office [<a href="http://www.gpo.gov">www.gpo.gov</a>]
[FR Doc No: 2024-25084]
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DEPARTMENT OF TRANSPORTATION
Federal Aviation Administration
[FAA-2024-1636]
Agency Information Collection Activities: Requests for Comments;
Clearance of a Renewed Approval of Information Collection: Generic
Clearance for the Collection of Qualitative Feedback on Agency Service
Delivery
AGENCY: Federal Aviation Administration (FAA), DOT.
ACTION: Notice and request for comments.
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SUMMARY: In accordance with the Paperwork Reduction Act of 1995, FAA
invites public comments about our intention to request the Office of
Management and Budget (OMB) approval to renew an information
collection. The Federal Register Notice with a 60-day comment period
soliciting comments on the following collection of information was
published on May 23, 2024. As part of a Federal Government-wide effort
to streamline the process to seek feedback from the public on service
delivery, FAA has an approved Generic Information Collection Request
(Generic ICR): ``Generic Clearance for the Collection of Qualitative
Feedback on Agency Service Delivery.''
DATES: Written comments should be submitted by November 29, 2024.
ADDRESSES: Written comments and recommendations for the proposed
information collection should be sent within 30 days of publication of
this notice to <a href="http://www.reginfo.gov/public/do/PRAMain">www.reginfo.gov/public/do/PRAMain</a>. Find this particular
information collection by selecting ``Currently under 30-day Review--
Open for Public Comments'' or by using the search function.
FOR FURTHER INFORMATION CONTACT: Barbara Hall at (940) 594-5913, or by
email at: <a href="/cdn-cgi/l/email-protection#591b382b3b382b3877157711383535193f3838773e362f"><span class="__cf_email__" data-cfemail="02406370606370632c4e2c4a636e6e426463632c656d74">[email protected]</span></a>.
SUPPLEMENTARY INFORMATION:
Public Comments Invited: You are asked to comment on any aspect of
this information collection, including (a) Whether the proposed
collection of information is necessary for FAA's performance; (b) the
accuracy of the estimated burden; (c) ways for FAA to enhance the
quality, utility and clarity of the information collection; and (d)
ways that the burden could be minimized without reducing the quality of
the collected information.
OMB Control Number: 2120-0746.
Title: Generic Clearance for the Collection of Qualitative Feedback
on Agency Service Delivery.
Form Numbers: NA.
Type of Review: Renewal of an information collection.
Background: The Federal Register Notice with a 60-day comment
period soliciting comments on the following collection of information
was published on May 23, 2024 (89 FR 45731). The information collection
activity will garner qualitative customer and stakeholder feedback in
an efficient, timely manner, in accordance with the Administration's
commitment to improving service delivery. By qualitative feedback we
mean information that provides useful insights on perceptions and
opinions but are not statistical surveys that yield quantitative
results that can be generalized to the population of study. This
feedback will provide insights into customer or stakeholder
perceptions, experiences and expectations, provide an early warning of
issues with service, or focus attention on areas where communication,
training or changes in operations might improve delivery of products or
services. These collections will allow for ongoing, collaborative and
actionable communications between the Agency and its customers and
stakeholders. It will also allow feedback to contribute directly to the
improvement of program management. Feedback collected under this
generic clearance will provide useful information, but it will not
yield data that can be generalized to the overall population. This type
of generic clearance for qualitative information will not be used for
quantitative information collections that are designed to yield
reliably actionable results, such as monitoring trends over time or
documenting program performance. Such data uses require more rigorous
designs that address: The target population to which generalizations
will be made, the sampling frame, the sample design (including
stratification and clustering), the precision requirements or power
calculations that justify the proposed sample size, the expected
response rate, methods for assessing potential non-response bias, the
protocols for data collection, and any testing procedures that were or
will be undertaken prior fielding the study. Depending on the degree of
influence the results are likely to have, such collections may still be
eligible for submission for other generic mechanisms that are designed
to yield quantitative results.
Respondents: 110,000 Individuals and Households, Businesses and
Organizations, State, Local or Tribal Government.
Frequency: Once per request.
[[Page 86076]]
Estimated Average Burden per Response: 10 minutes.
Estimated Total Annual Burden: 18,330 hours.
Issued in Fort Worth, TX, on October 24, 2024.
Barbara L. Hall,
FAA Information Collection Clearance Officer, Performance, Policy, and
Records Management, Branch, ASP-110.
[FR Doc. 2024-25084 Filed 10-28-24; 8:45 am]
BILLING CODE 4910-13-P
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