Announcing the Intent To Award a Single-Source Supplement for the Eldercare Locator
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Abstract
The Administration for Community Living (ACL) announces its intent to award a single-source supplement to the current cooperative agreement held by USAging for the Eldercare Locator. The purpose of this funding is to continue operation of the Disability Information and Access Line (DIAL). Originally funded in FY 2021 to connect people with disabilities to information about COVID-19 and assistance with accessing the COVID-19 vaccine, DIAL has become a critical resource for people with disabilities to get information and connect to state and local organization able to provide assistance serving over 100,000 since launching in June, 2021.
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<title>Federal Register, Volume 89 Issue 165 (Monday, August 26, 2024)</title>
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[Federal Register Volume 89, Number 165 (Monday, August 26, 2024)]
[Notices]
[Pages 68445-68446]
From the Federal Register Online via the Government Publishing Office [<a href="http://www.gpo.gov">www.gpo.gov</a>]
[FR Doc No: 2024-19070]
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DEPARTMENT OF HEALTH AND HUMAN SERVICES
Administration for Community Living
Announcing the Intent To Award a Single-Source Supplement for the
Eldercare Locator
AGENCY: Administration Community Living, HHS.
ACTION: Notice.
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SUMMARY: The Administration for Community Living (ACL) announces its
intent to award a single-source supplement to the current cooperative
agreement held by USAging for the Eldercare Locator. The purpose of
this funding is to continue operation of the Disability Information and
Access Line (DIAL). Originally funded in FY 2021 to connect people with
disabilities to information about COVID-19 and assistance with
accessing the COVID-19 vaccine, DIAL has become a critical resource for
people with disabilities to get information and connect to state and
local organization able to provide assistance serving over 100,000
since launching in June, 2021.
FOR FURTHER INFORMATION CONTACT: For further information or comments
regarding this program supplement, contact Erica McFadden, U.S.
Department of Health and Human Services, Administration for Community
Living, Office of Independent Living Programs, email
<a href="/cdn-cgi/l/email-protection#e386918a8082cd8e8085828787868da382808fcd8b8b90cd848c95"><span class="__cf_email__" data-cfemail="9bfee9f2f8fab5f6f8fdfafffffef5dbfaf8f7b5f3f3e8b5fcf4ed">[email protected]</span></a> or phone (202) 795-7446; or Bernice
Hutchinson, U.S. Department of Health and Human Services,
Administration for Community Living, Administration on Aging, phone
(202) 795-7313, email <a href="/cdn-cgi/l/email-protection#fbb99e899592989ed5938e8f98939295889495bb9a9897d5939388d59c948d"><span class="__cf_email__" data-cfemail="e9ab8c9b87808a8cc7819c9d8a8180879a8687a9888a85c781819ac78e869f">[email protected]</span></a>.
SUPPLEMENTARY INFORMATION:
Program Name: The Eldercare Locator.
Recipient: USAging.
Period of Performance: Supplemental funds will be added to the
current project year's Notice of Award (NOA) to operate DIAL from
October 1, 2024 through September 30, 2025.
Total Award Amount: $1 million in FY 2024.
Award Type: Cooperative Agreement Supplement.
Statutory Authority: This program is authorized under 42 U.S.C.
15081 and 29 U.S.C. 796.
Basis for Award: USAging is currently funded to carry out the
objectives of this program, entitled The Eldercare Locator. Older
adults and their caregivers and people with disabilities face a
complicated array of decisions regarding home and community-based
services.
[[Page 68446]]
For almost 30 years, the Eldercare Locator has helped older adults and
their families navigate this complex environment by connecting those
needing assistance with State and local agencies on aging that serve
older adults and their caregivers.
The Eldercare Locator serves approximately 450,000 people a year
through the call center. To ensure that the needs of those who contact
the Eldercare Locator are carefully matched with the appropriate
resources, information specialists are trained to listen closely to
callers, identify relevant local, state and/or national resources and,
when needed, provide a transfer to a particular resource.
As a trusted national resource, the supplement to the Eldercare
Locator will be used to expand the capacity of the service to link a
larger number of people with disabilities, including older adults and
their family caregivers needing services from local organizations that
can assist.
With the supplemental funding, ACL will fund the maintenance of the
DIAL call center to support at least of 40,000 calls from people with
disabilities and their caregivers. In addition, DIAL will utilize,
maintain, and update a list of trusted resources to assist callers in
making appropriate local connections. Having to sift through countless
websites and make multiple phone calls to gain education and access to
important community resources is a significant issue for people with
disabilities.
Having an established one-stop call center to provide accurate and
up-to-date state and local specific information and referrals on
important information regarding local community resources for people
with disabilities is critically needed. Using the established DIAL and
Eldercare Locator infrastructure, this supplement will be used for
maintaining and providing technical assistance about DIAL to assist
people with disabilities to make appropriate state and local linkages
to resources. The grantee, working with appropriate national disability
organizations, will maintain a call center with a dedicated line and
trained information specialists to serve approximately 40,000 people
with disabilities.
Dated: August 20, 2024.
Alison Barkoff,
Principal Deputy Administrator, for the Administration for Community
Living, performing the duties of the Administrator and Assistant
Secretary for Aging.
[FR Doc. 2024-19070 Filed 8-23-24; 8:45 am]
BILLING CODE 4154-01-P
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