Notice2024-11560
Agency Information Collection Activities; Submission to the Office of Management and Budget (OMB) for Review and Approval; Comment Request; Generic Clearance for Customer Service-Related Data Collections
Primary source
Metadata and text below are from the Federal Register, a public-domain U.S. government work. Always verify the official published version before relying on it for any legal matter.
Published
May 28, 2024
Issuing agencies
Commerce DepartmentNational Institute of Standards and Technology
Abstract
The Department of Commerce, in accordance with the Paperwork Reduction Act of 1995 (PRA), invites the general public and other Federal agencies to comment on proposed, and continuing information collections, which helps us assess the impact of our information collection requirements and minimize the public's reporting burden. The purpose of this notice is to allow for 60 days of public comment preceding submission of the collection to OMB.
Full Text
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<title>Federal Register, Volume 89 Issue 103 (Tuesday, May 28, 2024)</title>
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[Federal Register Volume 89, Number 103 (Tuesday, May 28, 2024)]
[Notices]
[Pages 46068-46069]
From the Federal Register Online via the Government Publishing Office [<a href="http://www.gpo.gov">www.gpo.gov</a>]
[FR Doc No: 2024-11560]
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DEPARTMENT OF COMMERCE
National Institute of Standards and Technology
Agency Information Collection Activities; Submission to the
Office of Management and Budget (OMB) for Review and Approval; Comment
Request; Generic Clearance for Customer Service-Related Data
Collections
AGENCY: National Institute of Standards and Technology (NIST),
Commerce.
ACTION: Notice of Information Collection, request for comment.
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SUMMARY: The Department of Commerce, in accordance with the Paperwork
Reduction Act of 1995 (PRA), invites the general public and other
Federal agencies to comment on proposed, and continuing information
collections, which helps us assess the impact of our information
collection requirements and minimize the public's reporting burden. The
purpose of this notice is to allow for 60 days of public comment
preceding submission of the collection to OMB.
DATES: To ensure consideration, comments regarding this proposed
information collection must be received on or before July 29, 2024.
ADDRESSES: Interested persons are invited to submit written comments by
mail to Maureen O'Reilly, Management Analyst, NIST at <a href="/cdn-cgi/l/email-protection#421210030c0b1116022c2b31366c252d34"><span class="__cf_email__" data-cfemail="1d4d4f5c53544e495d73746e69337a726b">[email protected]</span></a>.
Please reference OMB Control Number 0693-0031 in the subject line of
your comments. Do not submit Confidential Business Information or
otherwise sensitive or protected information.
FOR FURTHER INFORMATION CONTACT: Requests for additional information or
specific questions related to collection activities should be directed
to Maureen O'Reilly, Management Analyst, NIST, 100 Bureau Drive,
Gaithersburg, MD 20899, (301) 975-3189 or <a href="/cdn-cgi/l/email-protection#b6dbd7c3c4d3d3d898d9c4d3dfdadacff6d8dfc5c298d1d9c0"><span class="__cf_email__" data-cfemail="523f33272037373c7c3d20373b3e3e2b123c3b21267c353d24">[email protected]</span></a>.
SUPPLEMENTARY INFORMATION:
I. Abstract
In accordance with Executive Order 12862, the National Institute of
Standards and Technology (NIST), a non-regulatory agency of the
Department of Commerce, proposes to conduct a number of individual
information collections that are both quantitative and qualitative. The
information collections will be designed to determine the type and
quality of the products, services, and information our key customers
want and expect, as well as their satisfaction with and awareness of
existing products, services, and information. In addition, NIST
proposes other customer service satisfaction data collections that
include, but may not be limited to focus groups, reply cards that
accompany product distributions, and Web-based surveys and dialog boxes
that offer customers the opportunity to express their level of
satisfaction with NIST products, services, and information and for
ongoing dialogue with NIST. NIST will limit its inquiries to data
collections that solicit voluntary options and will not collect
information that is required or regulated. No assurances of
confidentiality will be given. However, it will be completely optional
for survey participants to provide their name or affiliation
information if they wish to provide comments for which they elect to
receive a response.
[[Page 46069]]
II. Method of Collection
NIST will collect this information by electronic means, as well as
by mail, fax, telephone, and person-to-person interactions.
III. Data
OMB Control Number: 0693-0031.
Form Number(s): None.
Type of Review: Regular Submission, extension of a current
information collection.
Affected Public: Business or other for-profit organizations,
individuals, not-for-profit institution.
Estimated Number of Respondents: 120,000.
Estimated Time per Response: Less than 2 minutes for a response
card, 2 hours for focus group participation. The average estimated
response time for the completion of a collection instrument is expected
to be less than 30 minutes per response(s).
Estimated Total Annual Burden Hours: 15,000.
Estimated Total Annual Cost to Public: None.
Respondent's Obligation: Voluntary.
IV. Request for Comments
We are soliciting public comments to permit the Department/Bureau
to: (a) Evaluate whether the proposed information collection is
necessary for the proper functions of the Department, including whether
the information will have practical utility; (b) Evaluate the accuracy
of our estimate of the time and cost burden for this proposed
collection, including the validity of the methodology and assumptions
used; (c) Evaluate ways to enhance the quality, utility, and clarity of
the information to be collected; and (d) Minimize the reporting burden
on those who are to respond, including the use of automated collection
techniques or other forms of information technology.
Comments that you submit in response to this notice are a matter of
public record. We will include or summarize each comment in our request
to OMB to approve this ICR. Before including your address, phone
number, email address, or other personal identifying information in
your comment, you should be aware that your entire comment--including
your personal identifying information--may be made publicly available
at any time. While you may ask us in your comment to withhold your
personal identifying information from public review, we cannot
guarantee that we will be able to do so.
Sheleen Dumas,
Department PRA Clearance Officer, Office of the Under Secretary for
Economic Affairs, Commerce Department.
[FR Doc. 2024-11560 Filed 5-24-24; 8:45 am]
BILLING CODE 3510-13-P
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