Rule2024-09483

Reciprocal Switching for Inadequate Service

Primary source

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Published
May 7, 2024
Effective
September 4, 2024

Issuing agencies

Surface Transportation Board

Abstract

The Board adopts new regulations that provide for the prescription of reciprocal switching agreements as a means to promote adequate rail service through access to an additional line haul carrier. Under the new regulations, eligibility for prescription of a reciprocal switching agreement will be determined in part using objective performance standards that address reliability in time of arrival, consistency in transit time, and reliability in providing first-mile and last-mile service. The Board will also consider, in determining whether to prescribe a reciprocal switching agreement, certain affirmative defenses and the practicability of a reciprocal switching agreement. To help implement the new regulations, the Board will require all Class I railroads to submit certain service data on an ongoing and standardized basis, which will be generalized and publicly accessible. Railroads will also be required to provide individualized, machine-readable service data to a customer upon a written request from that customer.

Full Text

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<title>Federal Register, Volume 89 Issue 89 (Tuesday, May 7, 2024)</title>
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[Federal Register Volume 89, Number 89 (Tuesday, May 7, 2024)]
[Rules and Regulations]
[Pages 38646-38710]
From the Federal Register Online via the Government Publishing Office [<a href="http://www.gpo.gov">www.gpo.gov</a>]
[FR Doc No: 2024-09483]



[[Page 38645]]

Vol. 89

Tuesday,

No. 89

May 7, 2024

Part VI





Surface Transportation Board





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49 CFR Part 1145





Reciprocal Switching for Inadequate Service; Final Rule

Federal Register / Vol. 89, No. 89 / Tuesday, May 7, 2024 / Rules and 
Regulations

[[Page 38646]]


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SURFACE TRANSPORTATION BOARD

49 CFR Part 1145

[Docket No. EP 711 (Sub-No. 2)]


Reciprocal Switching for Inadequate Service

AGENCY: Surface Transportation Board (the Board or STB).

ACTION: Final rule.

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SUMMARY: The Board adopts new regulations that provide for the 
prescription of reciprocal switching agreements as a means to promote 
adequate rail service through access to an additional line haul 
carrier. Under the new regulations, eligibility for prescription of a 
reciprocal switching agreement will be determined in part using 
objective performance standards that address reliability in time of 
arrival, consistency in transit time, and reliability in providing 
first-mile and last-mile service. The Board will also consider, in 
determining whether to prescribe a reciprocal switching agreement, 
certain affirmative defenses and the practicability of a reciprocal 
switching agreement. To help implement the new regulations, the Board 
will require all Class I railroads to submit certain service data on an 
ongoing and standardized basis, which will be generalized and publicly 
accessible. Railroads will also be required to provide individualized, 
machine-readable service data to a customer upon a written request from 
that customer.

DATES: The rule will be effective on September 4, 2024.

FOR FURTHER INFORMATION CONTACT: Valerie Quinn at (202) 740-5567. If 
you require accommodation under the Americans with Disabilities Act, 
please call (202) 245-0245.

SUPPLEMENTARY INFORMATION:

Table of Contents

Introduction
Legal framework
Analytical Justification
Performance Standards
Data Production to the Board and Implementation
Data Production to an Eligible Customer
Terminal Areas
Practicability
Service Obligation
Procedures
Affirmative Defenses
Compensation
Duration and Termination
Contract Traffic
Exempt Traffic
Class II Carriers, Class III Carriers, and Affiliates
Labor
Environmental Matters
Environmental Review
Regulatory Flexibility Analysis
Paperwork Reduction Act
Congressional Review Act
Table of Commenters
Final Rule

Introduction

    In a decision served on September 7, 2023, the Board issued a new 
notice of proposed rulemaking that would provide for the prescription 
of reciprocal switching agreements with emphasis on how to address 
inadequate rail service. Reciprocal Switching for Inadequate Serv. 
(NPRM), 88 FR 63897 (proposed Sept. 18, 2023).\1\ The Board explained 
that, given the major service problems that occurred subsequent to the 
2016 proposal in Docket No. EP 711 (Sub-No. 1) and the history of 
recurring service problems that continue to plague the industry, it is 
appropriate, at this time, to focus reciprocal switching reform on 
service-related issues. NPRM, 88 FR at 63899.
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    \1\ The Board also closed a sub-docket involving an earlier 
notice of proposed rulemaking from 2016. Reciprocal Switching, 88 FR 
63917 (published Sept. 18, 2023) (closure of Docket No. EP 711 (Sub-
No. 1)).
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    As discussed in the NPRM, reciprocal switching agreements provide 
for the transfer of a rail shipment between Class I rail carriers or 
their affiliated companies within the terminal area in which the 
shipment begins or ends its journey on the rail system. Id. at 63898. 
In a typical case, the incumbent rail carrier either (1) moves the 
shipment from the point of origin in the terminal area to a local yard, 
where an alternate carrier picks up the shipment to provide the line 
haul; or (2) picks up the shipment at a local yard where an alternate 
carrier placed the shipment after providing the line haul, for movement 
to the final destination in the terminal area. Id. The alternate 
carrier might pay the incumbent carrier a fee for providing that 
service. Id. The fee is often incorporated in some manner into the 
alternate carrier's total rate to the shipper. Id. A reciprocal 
switching agreement thus enables an alternate carrier to offer its own 
single-line rate or joint-line through rate for line-haul service, even 
if the alternate carrier's lines do not physically reach the shipper/
receiver's facility. Id.
    The regulations as proposed in the NPRM would provide for the 
prescription of a reciprocal switching agreement when service to a 
terminal-area shipper or receiver failed to meet one or more objective 
performance standards and when other conditions to a prescription were 
met. Id. The proposed standards addressed: (1) a rail carrier's 
failures to meet its original estimated time of arrival (OETA), i.e., 
to provide sufficiently reliable line-haul service; (2) a deterioration 
in the time it takes a rail carrier to deliver a shipment (transit 
time); and (3) a rail carrier's failures to provide local pick-ups or 
deliveries of cars (also known as first-mile/last-mile service (FMLM)), 
as measured by the carrier's success in meeting an ``industry spot and 
pull'' (ISP) standard. Id. at 63901. The proposed regulations also 
addressed regulatory procedures, affirmative defenses, and 
practicability. Id. at 63908-10. In addition to proposing to provide 
for the prescription of a reciprocal switching agreement when the 
foregoing conditions were met, the Board sought comment on what 
methodology the Board should use in setting the fee for switching under 
a prescribed agreement, in the event that the affected carriers did not 
reach agreement on compensation within a reasonable time. Id. at 63909-
10.
    The proposed regulations would impose certain data requirements to 
aid in implementation of those regulations. In part, the proposed 
regulations would require a Class I carrier to provide to a customer, 
upon written request, that customer's own individualized service data. 
In addition, to ensure that the Board would have an informed view of 
service issues across the network, the proposed regulations would (1) 
make permanent the filing of certain data that is similar to the data 
the Board had collected on a temporary basis in Urgent Issues in 
Freight Rail Service--Railroad Reporting, Docket No. EP 770 (Sub-No. 
1); and (2) require consistency in reporting that data. NPRM, 88 FR at 
63910-11.
    The Board solicited comments on the NPRM by October 23, 2023, and 
replies by November 21, 2023. NPRM, 88 FR at 63897. In response to 
requests for extensions, these dates were extended to November 7, 2023, 
and December 20, 2023, respectively. Reciprocal Switching for 
Inadequate Serv., EP 711 (Sub-No. 2)(STB served Sept. 29, 2023, and 
Nov. 20, 2023).
    The Board received many comments and replies from interested 
parties, including public officials, railroads, shippers, trade 
organizations, and others.\2\ As discussed below, overall, shippers and 
their supporting trade organizations strongly favor the Board's 
proposal, although many seek minor modifications or, in some instances,

[[Page 38647]]

significant expansions to the scope of the proposed rule. The railroads 
and their trade organizations generally object to the Board's legal 
foundation for the proposed regulations and otherwise suggest 
significant changes to those regulations.
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    \2\ A Table of Commenters with abbreviations the Board uses in 
the text and citations is provided below.
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    After reviewing the record, the Board is adopting a version of part 
1145 that reflects certain modifications to the proposal in the NPRM. 
With respect to the performance standards in part 1145, some of the key 
modifications are as follows. First, based on numerous shipper comments 
and the data the Board had been collecting since 2022 in Docket No. EP 
770 (Sub-No. 1), the Board is increasing the OETA standard for 
delivering within 24 hours of the OETA from 60% to 70% and the standard 
for performing ISP from 80% to 85%. Second, the Board is adopting a 
proposal whereby railcars that are delivered more than 24 hours before 
the OETA will count in assessing the rail carrier's performance. Third, 
the Board is establishing an absolute floor for the service consistency 
standard and will modify that standard to provide that certain 
deteriorations in transit time over a three-year period would also 
count as a failure. Fourth, the Board is withdrawing its proposal to 
combine lanes; the service reliability standard and the service 
consistency standard will be applied only to each individual lane of 
traffic to/from the petitioner's facility. Finally, in response to 
public comments, the Board makes other modifications to each 
performance standard. As discussed in the NPRM, the performance 
standards apply only to petitions under part 1145; the standards do not 
by themselves establish whether a carrier's operations are otherwise 
appropriate. The Board does not view it as appropriate to apply or draw 
from the standards when regulating or enforcing the common carrier 
obligation. See NPRM, 88 FR at 63902. Likewise, the performance 
standards do not define what constitutes adequate rail service. This 
also means that whether a carrier meets or fails to meet the standards 
in part 1145 is not determinative of whether a service-related 
prescription might be justified under part 1144 or part 1147 of the 
Board's regulations.
    The Board is also clarifying issues concerning Class II and Class 
III rail carriers. Part 1145 pertains to shippers and receivers that 
have practical physical access to only one Class I rail carrier or its 
affiliated company. The affiliated company might be a Class II or Class 
III railroad. Part 1145 otherwise does not apply to Class II and Class 
III railroads.
    As discussed in the NPRM, the Board will initiate an ongoing 
collection of data similar to a subset of the data that it had 
collected on a temporary basis in Docket No. EP 770 (Sub-No. 1). That 
data must now be submitted using a standardized template to be 
developed by the agency. The Board will continue to require Class I 
railroads to provide data to a customer within seven days of receiving 
a request, but the Board is providing more clarity and specificity in 
regard to that requirement, as the original proposal could have impeded 
carriers' ability to provide timely responses. Based on comments, the 
Board also clarifies and modifies in certain respects the proposed 
provisions on affirmative defenses. The Board is also increasing the 
minimum duration of a prescribed reciprocal switching agreement from 
two years to three years and the maximum duration of a prescribed 
reciprocal switching agreement from four years to five years.
    With respect to traffic that is or was moved under a transportation 
contract under 49 U.S.C. 10709, the Board explains that it will not 
prescribe a reciprocal switching agreement under part 1145 based on 
performance that occurs during the term of the contract. Concerning 
exempt commodities, the Board will not consider pre-revocation 
performance as the basis for a prescription under part 1145 but intends 
to prioritize petitions for partial revocation filed in furtherance of 
part 1145 cases in order to resolve expeditiously those petitions for 
partial revocation. The Board also intends to explore at a later date 
whether it should partially revoke exemptions on its own initiative to 
allow for reciprocal switching petitions, as is currently the case for 
the boxcar exemption. See 49 CFR 1039.14(b)(3) (expressly allowing for 
regulation of reciprocal switching for rail transportation of 
commodities in boxcars).
    These issues, as well as numerous others, are discussed below. 
After considering the record, the Board hereby adopts the proposed 
regulations, with modifications as indicated below, as part 1145 of its 
regulations.
    Various entities have asked that the Board take additional steps in 
this proceeding such as adopting a fourth performance standard that 
would measure whether the incumbent carrier reasonably met the 
customer's local operational and service requirements, (PCA Comments 
12; see also PRFBA Comments 9 n.4; EMA Comments 8-9 n.4; NSSGA Comments 
9 n.3; Olin Comments 6), or adopting a performance standard that would 
apply specifically to grain shippers, (USDA Comments 5-6). USDA and 
others ask the Board to grant terminal trackage rights based on a 
carrier's failure to meet the ISP standard, (USDA Comments 8; NGFA 
Comments 7; NSSGA Comments 9; ACD Comments 5; NMA Comments 6), or to 
open a new docket concerning terminal trackage rights, (Coal. Ass'ns 
Comments 8).
    Others seek more sweeping reform, including: expanding part 1145 to 
all bottleneck segments (Coal. Ass'ns Comments 8); overturning the 
``anti-competitive conduct'' test in Midtec Paper Corp. v. Chicago & 
North Western Transportation Co. (Midtec), 3 I.C.C.2d 171 (1986) (Coal. 
Ass'ns Comments 8; DOT/FRA Comments 3; ILWA Comments 1; FRCA/NCTA 
Comments 2; Celanese Comments 2; PCA Comments 4-7; Olin Comments 6-8; 
NMA Comments 4); adopting rules in Petition for Rulemaking to Adopt 
Rules Governing Private Railcar Use by Railroads, Docket No. EP 768, 
(NGFA Comments 9); and further delineating the scope of the common 
carrier obligation, (TTD Comments 3). The Coalition Associations, with 
support from ACD, also assert that, if the Board concludes it cannot 
consider the performance of contract traffic, the agency should reopen 
Reciprocal Switching, Docket No. EP 711 (Sub-No. 1), to adopt that 
proposal with several proposed modifications. (Coal. Ass'ns Reply 47-
52; ACD Reply 3.)
    The Board appreciates the Coalition Associations' efforts as well 
as the numerous additional suggestions from others about possible Board 
actions outside of this docket. However, the Board would like to gauge 
the effectiveness of this new rule before considering other ways to 
pursue the objectives of section 11102(c). As noted in the NPRM, in 
choosing to focus reciprocal switching reform on service issues at this 
time, the Board does not intend to suggest that consideration of 
additional reforms geared toward increasing competitive options is 
foreclosed. Id. at 63900. And, even with the adoption of part 1145, 
shippers may still pursue access to an alternate rail carrier under 
parts 1144 and 1147, and advocate for continued development, including, 
as appropriate, development by the Board of adjudicatory policies and 
the appropriate application of those rules in individual cases. Id.
    The Board expects part 1145 to be a significant step in 
incentivizing Class I railroads through competition to achieve and 
maintain higher service levels on an ongoing basis. The objective and 
transparent standards, defenses, and definitions in this rule should 
also provide greater certainty

[[Page 38648]]

than the status quo. The Board also expects the new data collection to 
help ensure that it has an informed view of service issues across the 
network.

Legal Framework

Design of Part 1145

    As discussed in the NPRM, part 1145 implements the Board's 
authority under 49 U.S.C. 11102(c) to prescribe reciprocal switching 
agreements when ``practicable and in the public interest.'' NPRM, 88 FR 
at 63899. There is a clear public interest in adequate rail service--a 
matter of fundamental concern under the Interstate Commerce Act. See 
United States v. Lowden, 308 U.S. 225, 230 (1939); 49 U.S.C. 10101 (in 
various policies referencing an ``efficient'' and ``sound'' rail system 
that can ``meet the needs of the public''); see also House Report No. 
96-1430: Staggers Rail Act of 1980, Report of the Committee on 
Conference on S. 1946 at 80 (Sept. 29, 1980). Inadequate rail service 
can substantially impair rail customers' ability to operate their 
businesses, resulting in substantial harm to the United States economy 
as a whole. NPRM, 88 FR at 63899-900 (citing 49 U.S.C. 10101). The 
Board's decision to adopt part 1145 grows out of the Board's 
recognition that inadequate rail service can critically and adversely 
affect the national economy, yet the Board's existing regulations do 
not necessarily provide a sufficient response. NPRM, 88 FR at 63900 & 
n.7. Part 1145 addresses these concerns by providing a reasonably 
predictable and efficient path toward a prescription under section 
11102(c) while, at the same time, providing for regulatory intervention 
only when there are sufficient, service-related signs of a public 
interest in intervention and when there would be no undue impairment to 
rail carriers' operations or ability to service other customers.
    Part 1145 is designed specifically to promote the provision of 
adequate rail service to terminal-area customers that have practical 
physical access to only one Class I rail carrier or affiliate. NPRM, 88 
FR at 63899. Under part 1145, upon petition by a shipper or receiver, 
the Board will prescribe a time-limited reciprocal switching agreement 
when (1) the prescription is in a terminal area and the petitioner has 
practical physical access to only one Class I rail carrier or 
affiliate, see 49 CFR 1145.1 (definition of ``reciprocal switching 
agreement''), 1145.6(a)(1); (2) the incumbent rail carrier failed to 
meet one or more performance standards, see 49 CFR 1145.2, 
1145.6(a)(2); (3) that failure was not excused by an affirmative 
defense, see 49 CFR 1145.3, 1145.6(a)(3); (4) transfers under the 
reciprocal switching agreement would be operationally feasible and 
would not unduly impair service to other customers, see 49 CFR 
1145.6(b); and (5) resulting line-haul arrangements would be 
operationally feasible and would not unduly impair a participating rail 
carrier's ability to serve its other customers, see id.
    The performance standards in part 1145, which can be easily 
understood by shippers and carriers, address three fundamental aspects 
of adequate rail service: reliable timing in the arrival of line-haul 
shipments, consistent shipment times, and on-time local pick-ups and 
deliveries. The standards are set at levels such that performance below 
the standards would not meet many shippers' (and carriers') service 
expectations. See Performance Standards. Upon a petitioner's 
demonstration of such a failure and in the absence of an incumbent or 
alternate carrier's demonstration of an affirmative defense, 
infeasibility, or undue impairment as provided for in part 1145, see 49 
CFR 1145.3, 1145.6(b), the Board would prescribe a reciprocal switching 
agreement, which would give the petitioner the opportunity to obtain 
line-haul service from an alternate carrier that may be able to provide 
better service. The prescription of a reciprocal switching agreement 
does not necessarily mean that the incumbent carrier would lose line-
haul service because the incumbent carrier would continue to have the 
opportunity to compete to serve the petitioner. NPRM, 88 FR at 63901. 
The initial term of any prescribed agreement is for a limited duration 
of three to five years. 49 CFR 1145.6(c).
    Part 1145 will promote the provision of adequate rail service, not 
only to a successful petitioner, but on a broader network basis. By 
providing a clearer set of conditions and procedures for the Board to 
prescribe reciprocal switching agreements, part 1145 will create an 
incentive for rail carriers to provide adequate service to terminal-
area customers that lack another rail option. Part 1145 will also 
reduce regulatory risk and burdens under section 11102(c) by (1) 
enhancing the predictability of regulatory outcomes, (2) enabling 
potential petitioners to evaluate the costs and potential benefits of 
seeking a prescription, and (3) helping to contain the time and cost of 
petitioning for a prescription. NPRM, 88 FR at 63901. At the same 
time--because part 1145 provides for an appropriately defined and 
scoped switching agreement prescription only after careful 
consideration of affirmative defenses, infeasibility, and undue 
impairment--part 1145 will not result in the prescription of a 
reciprocal switching agreement when there is an insufficient basis or 
when the prescription would be unwise as a matter of policy. See Midtec 
Paper Corp. v. United States, 857 F.2d 1487, 1499 (D.C. Cir. 1988).

Comments

    Class I rail carriers claim that adoption of part 1145 would exceed 
the scope of the Board's legal authority. These carriers assert that, 
as a condition to prescribing a reciprocal switching agreement, the 
Board must undertake a case-by-case analysis that would be far more 
elaborate than what is called for under part 1145. According to 
carriers, the Board must find that: (1) the incumbent carrier 
consistently provides inadequate service to the petitioner; (2) the 
incumbent carrier failed to cure the inadequacy after being given 
notice and a reasonable opportunity to cure; (3) the inadequacy 
continues to exist at the time of the Board's prescription; (4) service 
to the petitioner is worse than service to other customers; (5) the 
petitioner has a compelling need for alternate rail service, as 
indicated by demonstrated harm to the petitioner's planning and 
business needs; (6) alternate service would not impose greater harm on 
other stakeholders; (7) the alternate service would be safe and 
practicable; and (8) the alternate service would actually remedy the 
inadequate service. (See AAR Comments 2, 5, 8, 13, 17-18, 20-22, 62; 
see also CN Comments 16, 21; CN Reply 3-4; NSR Comments 8-10; CSXT 
Comments 10-12; CSXT Reply 4-5.)
    In attempting to find a legal foundation for their approach, rail 
carriers look past the text of section 11102(c) to three cases in which 
the Board's predecessor, the Interstate Commerce Commission (ICC or 
Commission), applied the public interest standard: Jamestown Chamber of 
Commerce v. Jamestown, Westfield, & Northwestern Railroad, 195 I.C.C. 
289 (1933); Central States Enterprises, Inc. v. Seaboard Coast Line 
Railroad, NOR 38891 (ICC served May 15, 1984), aff'd sub nom., Central 
States Enterprises v. ICC, 780 F.2d 664 (7th Cir. 1985); and Delaware & 
Hudson Railway v. Consolidated Rail Corp., 367 I.C.C. 718 (1983). 
According to carriers, these cases indicate that, to find that a 
reciprocal switching agreement would be in the public interest, the 
Board must find that the petitioner has a ``compelling need'' for the 
agreement. (See, e.g., AAR Comments 12-14.) AAR also relies on a 
statement in the legislative history suggesting that the

[[Page 38649]]

``practicable and in the public interest'' standard in section 11102(c) 
is ``the same standard the Commission has applied for many years in 
considering whether to order the joint use of terminal facilities.'' 
(See AAR Comments 14 (citing H.R. Rep. No. 1430 at 116 (1980)).)
    Shippers respond that carriers' ``compelling need'' test misstates 
the law. According to NSSGA, the outcome in Jamestown (in which the ICC 
denied a request to prescribe terminal trackage rights) rested in part 
on the fact that the incumbent carrier there provided exceptionally 
good service. (NSSGA Reply 1-2.) Similarly, WCTL argues that Jamestown 
was premised in part on the fact that the proposed service arrangement 
was sought to aid a financially weak rail carrier. (WCTL Reply 10.) PCA 
asserts that any ``compelling need'' test would improperly impose an 
extra-statutory limitation on the Board's authority to prescribe 
reciprocal switching agreements. (PCA Reply 2, 5 (describing Jamestown 
as inapposite and stating that an ``actual necessity/compelling 
reason'' standard is found nowhere in the governing statute).) The 
Coalition Associations assert that the carriers' proposed ``compelling 
need'' test is overly narrow. They argue that the in-depth inquiry that 
carriers propose under the ``compelling need'' test would, as a 
practical matter, limit the availability of prescribed reciprocal 
switching agreements. According to the Coalition Associations, there is 
sufficient need for part 1145 given the public interest in creating an 
incentive to provide adequate rail service. (Coal. Ass'ns Reply 15-18.) 
The Coalition Associations add that the Board's authority to enact part 
1145 flows not only from the ``practicable and in the public interest'' 
standard but also from the ``competitive rail service'' standard in 
section 11102(c). (Id. at 15-16.)
    Class I carriers assert, not only that the Board must undertake a 
detailed case-by-case investigation as described above, but that, as a 
condition to prescribing a reciprocal switching agreement, the Board 
must find that the petitioner lacks an adequate intermodal 
transportation option (i.e., a transportation option via a mode other 
than rail). Carriers reason that, when there is an intermodal option, 
there is unlikely to be a compelling need for an alternate rail option. 
(See AAR Comments 78-79; see also BNSF Comments 14-15.) The Coalition 
Associations respond that intermodal options are not a realistic 
incentive to provide adequate rail service, reasoning that a customer 
might have structured its facilities and business model around rail 
transportation. (See Coal. Ass'ns Reply 22-23; see also AF&PA/ISRI 
Reply 7-8.)
    On a separate tack, AAR asserts that part 1145 would 
inappropriately amount to direct regulation of the quality of rail 
service. AAR bases its assertion on the rule's use of defined 
performance standards. According to AAR, direct regulation of quality 
of service would contradict congressional policy to minimize the need 
for federal regulatory control over the rail transportation system. 
(AAR Comments 14-15.)
    Finally, CPKC argues that the Board is precluded by the doctrine of 
legislative ratification from undertaking the approach taken in part 
1145. Citing a statement in Midtec Paper Corp. v. United States, 857 
F.2d at 1507, that Congress did not intend the agency to undertake a 
radical restructuring of the rail sector through its switching 
authority, CPKC asserts that Congress ratified what CPKC calls the 
``limited scope of the statute'' by not passing any of eighteen bills 
that, according to CPKC, would have relaxed the approach in Midtec. 
CPKC concludes on that basis that the Board may prescribe a reciprocal 
switching agreement only as a direct remedy to an inadequacy that is 
demonstrated on a case-by-case basis considering all relevant factors. 
(CPKC Reply 5 n.2.)

The Board's Assessment

    Part 1145 reasonably implements the Board's authority to prescribe 
reciprocal switching agreements when practicable and in the public 
interest. Class I rail carriers' arguments to the contrary rest on a 
misinterpretation of the public interest standard in section 11102(c)--
a misinterpretation that would effectively replace the statutory 
standard with a ``compelling need'' standard that, as interpreted by 
the carriers, would leave the Board little room to fashion its 
implementation of the public interest standard and the underlying 
congressional objectives according to the circumstances at hand. The 
carriers' generalized concerns about the prescription of reciprocal 
switching agreements are also misguided. Finally, because part 1145 is 
amply justified under the ``practicable and in the public interest'' 
standard, it is unnecessary to consider here whether part 1145 is also 
justified under the ``competitive rail service'' standard in section 
11102(c), as some commenters have argued.
Governing Principles
    The public interest standard in section 11102(c) gives the Board 
broad discretion to determine when to prescribe reciprocal switching 
agreements. In other contexts in which Congress has used the public 
interest standard, the United States Supreme Court has described the 
standard as ``expansive.'' Nat'l Broad. Co. v. United States, 319 U.S. 
190, 219 (1943). The public interest standard serves as a ``supple 
instrument'' for the exercise of discretion by the expert body that 
Congress charged with carrying out legislative policy. FCC v. 
Pottsville Broad. Co., 309 U.S. 134, 137-38 (1940); see also McManus v. 
Civil Aeronautics Bd., 286 F.2d 414, 419-20 (1960) (citing Sunshine 
Anthracite Coal Co. v. Adkins, 310 U.S. 381, 396 (1940)). The public 
interest standard allows the agency to respond to changes in the 
industry and to the interplay of complex factors, consistent with 
policy objectives that Congress established by statute. Gen. Tel. Co. 
of Cal. v. FCC, 413 F.2d 390, 398 (D.C. Cir. 1969); Huawei Techs. USA, 
Inc. v. FCC, 2 F.4th 421, 439 (5th Cir. 2021). In addition, both before 
and after the Staggers Act, there has been a recognition that the 
public interest in adequate transportation could be served through the 
introduction of another rail carrier. See, e.g., Pa. Co. v. United 
States, 236 U.S. 351 (1915) (pre-Staggers); 49 U.S.C. 11102(c); Del. & 
Hudson, 367 I.C.C. at 723 (post-Staggers).
    In implementing the public interest standard in section 11102(c), 
the Board's discretion is to be guided by the policy objectives that 
Congress established through section 10101 (previously section 10101a) 
of the Act (the Rail Transportation Policy or RTP)). Midtec Paper Corp. 
v. United States, 857 F.2d at 1499-500; see also N.Y. Cent. Sec. Corp., 
287 U.S. 24-25 (1932) (establishing that an agency's implementation of 
broad statutory authority is to be guided by policies set forth by 
Congress). Depending on the facts at hand, relevant considerations may 
include the potential to secure lower rates and/or better service, the 
expansion of shipping options, and possible detriments to affected 
carriers. See, e.g., Del. & Hudson, 367 I.C.C. at 723-24, 726. As 
needed, in considering whether a proposed action would advance the 
statutory objectives in section 10101, the Board weighs and balances 
the various elements of the RTP to ``arrive at a reasonable 
accommodation of the conflicting policies'' in the Act. Ass'n of Am. 
R.Rs. v. STB, 306 F.3d 1108, 1111 (D.C. Cir. 2002); Midtec Paper Corp. 
v. United States, 857 F.2d at 1497, 1500; see also Vill. of Palestine 
v. ICC, 936 F.2d 1335

[[Page 38650]]

(D.C. Cir. 1991) (agency looks to relevant and pertinent rail 
transportation policies).
Implementation of the Public Interest Standard Through Part 1145
    Part 1145 advances the statutory goal of developing and continuing 
a sound rail transportation system. 49 U.S.C. 10101(4). Part 1145 does 
so by striking an appropriate balance between, on one hand, the 
shipping public's interest in securing better rail service and, on the 
other hand, the interest of rail carriers. See 49 U.S.C. 10101(1), (3), 
(4) and (5); NPRM, 88 FR at 63901. Part 1145 strikes this balance by 
providing for the introduction of an alternate rail carrier via an 
appropriately defined and scoped switching agreement prescription only 
when there are sufficient indications, based on the incumbent carrier's 
performance, that the introduction of a competing carrier would create 
the possibility of an improved service environment and when the 
affected carriers have not demonstrated that the proposed prescription 
would unduly impair their operations or ability to serve their other 
customers. As the ICC indicated in Delaware & Hudson, the introduction 
of an alternate rail carrier provides the potential to achieve better 
service. Del. & Hudson, 367 I.C.C. at 723; see also NPRM, 88 FR at 
63901 (noting that part 1145 would ``advance the policies in Sec.  
10101 of having a rail system that meets the public need, of ensuring 
effective competition among rail carriers, of minimizing the need for 
regulatory control, and of reaching regulatory decisions on a fair and 
expeditious basis'').
    The design of part 1145 takes into account carriers' need to earn 
adequate revenues. See 49 U.S.C. 10101(3). Its built-in limitations 
ensure that a prescription will not be issued if carriers demonstrate 
that a particular proposed prescription would unduly impair the 
carrier's ability to serve its existing customers. Other relevant 
considerations include that the rule does not apply to traffic moving 
under contract and that the initial duration of a prescription under 
part 1145 is limited to three to five years. While it is possible that 
a particular prescription could result in some reduction in an 
incumbent carrier's revenues (because a shipper chooses to use the 
alternate carrier after considering the service offerings of both the 
incumbent and the alternative carrier) such a potential concern is 
outweighed by the public interest in securing reliable and consistent 
rail service through an expeditious regulatory process for prescribing 
a reciprocal switching agreement when, as provided for in part 1145, no 
undue impairment would result. Part 1145 also balances consideration of 
the impact on non-petitioning shippers, as the Board will consider 
carrier arguments, if raised, about the impact on other shippers in 
determining whether a petition should be granted. Even with the 
potential concerns that any particular prescribed switch might raise, 
Congress expressly provided that the Board should have the authority to 
determine when such switches are ``practicable and in the public 
interest'' and part 1145 reasonably includes analysis of those 
statutory factors.
    Part 1145 also gives reasonable effect to the statutory objectives 
of minimizing the need for federal regulation and of providing for 
efficient and fair regulatory proceedings. See 49 U.S.C. 10101(2), 
(15). First, part 1145 allows rail carriers to retain sufficient 
operational flexibility. While part 1145 could lead to some alterations 
in a carrier's operations, those alterations would be based largely on 
how the carrier chooses to respond to the potential of an alternate 
carrier, as part 1145 does not establish a service level for purposes 
of assessing common carrier or other statutory violations and remedies. 
See NPRM, 88 FR at 63902. Second, with respect to efficient and fair 
proceedings, part 1145 advances that interest through a targeted, 
service-based approach to regulatory intervention based on readily 
obtainable and understood information. The performance standards 
themselves are largely based on data that carriers and shippers use in 
the ordinary course of business and the assessment of performance is 
straightforward to calculate. Part 1145 provides specific affirmative 
defenses, which help to narrow the scope of a proceeding, and also 
allows for case-by-case consideration of other relevant issues when 
warranted. This ease of administration is an important policy goal, 
particularly where there have been concerns expressed about the 
efficiency of the Board's existing processes. See, e.g., NPRM, 88 FR at 
63900 n.7.
    In addition, as a condition to regulatory intervention under part 
1145, there must be sufficient indications, in the form of the 
incumbent carrier's failure to meet a service-based performance 
standard and the absence of an affirmative defense or demonstration of 
undue impairment, that the introduction of an alternate rail carrier 
via an appropriately defined and scoped switching agreement 
prescription could be valuable in bringing about better rail service. 
See 49 CFR 1145.6. Part 1145 will lead to regulatory intervention only 
when, on balance, such intervention is specifically warranted and 
therefore does not implicate the D.C. Circuit's opinion in Midtec Paper 
Corp. v. United States about a radical restructuring of the rail 
sector. See Midtec Paper Corp. v. United States, 857 F.2d at 1507. And 
even when that regulatory intervention occurs, given part 1145's 
express recognition of the incumbent rail carrier's ability to continue 
to compete for a successful petitioner's traffic even when a switch is 
prescribed, the rule furthers section 10101(4)'s goal of relying 
appropriately on competition among rail carriers. A shipper that 
obtains a prescribed switch after careful Board analysis will have the 
ability to elect the service provider that best addresses its needs. 
See NPRM, 88 FR at 63901; see also Del. & Hudson, 167 I.C.C. at 723 
(``Additional rail competition is a clear public benefit . . . , one 
which is endorsed by rail transportation policy announced in the 
Staggers Act.'').
The Carriers' Proposed Approach Is Not Required by Law
    The elaborate, case-by-case approach that rail carriers advocate is 
not required by law and, at the same time, would undermine the policy 
goals that the Board seeks to advance here. In the carriers' view, as a 
condition to prescribing a reciprocal switching agreement, the Board 
would need (1) to compare the quality of service to the petitioner 
versus the quality of service to other customers, (2) to assess whether 
any differences in the quality of service were reasonable, (3) to 
identify the petitioner's business needs, (4) to identify the level of 
transportation service that would reasonably meet those needs, and (5) 
to determine which rail carrier could provide better service. (See, 
e.g., AAR Comments 19-23.) If this approach were required by law, as 
alleged by carriers, then the Board would lose the discretion that is 
inherent in section 11102(c)--the discretion to respond to different 
types of needs and to changing needs by prioritizing different 
objectives in section 10101 as appropriate to meet those needs. See 
Midtec Paper Corp. v. United States, 857 F.2d at 1497, 1500 (stating 
that the question is whether the agency arrived at a reasonable 
accommodation of the conflicting policies in its governing statute).
    The most glaring deficiency in carriers' argument is that nothing 
in the text of section 11102(c) suggests that the Board's discretion is 
limited to where the Board undertakes carriers' elaborate

[[Page 38651]]

approach. Likewise, none of the cases that the carriers cite suggest 
that the carriers' approach is required by law. In Jamestown, the 
petitioners sought the prescription of terminal trackage rights under 
what is now section 11102(a). The requested prescription would have 
required the incumbent rail carrier to construct terminal-area 
facilities to enable the petitioners to directly reach another rail 
carrier (as it stood, the petitioners drayed their shipments to the 
other carrier). Jamestown, 195 I.C.C. at 289-91. In denying the 
prescription, the ICC noted that the prescription would have caused 
distortions by requiring the incumbent carrier to invest in facilities 
for the benefit of its weaker competitor. Id. at 291. The ICC concluded 
therefore that, while the prescription would have provided a 
convenience to the petitioners, more was needed to meet the public 
interest standard. To outweigh the harm that the prescription would 
cause, the petitioners would had to have shown more than a mere 
convenience:

    Where something substantial is to be taken away from a carrier 
for the sole benefit of [the petitioners], and with no corresponding 
benefit to the carrier, as in this case, we are inclined to the view 
that some actual necessity or compelling reason must be shown before 
we can find such action in the public interest.

Id.

    The circumstances that led the ICC to look for a compelling need in 
Jamestown have no meaningful parallel to circumstances that could arise 
under part 1145. A prescription under part 1145 would not require the 
incumbent carrier to make investments for the benefit of a competitor, 
involves a limited form of intervention, and would be granted only if 
the carriers did not adequately demonstrate infeasibility or undue 
impairment to their operations or ability to serve other customers, 
among other limitations and protections under this rule. Of critical 
note, the NPRM made clear that a carrier's loss of a customer's 
business as a result of a prescription based on a failed performance 
standard is not a loss that needs to be redressed, (see NPRM, 88 FR at 
63909), and part 1145 includes protections to avoid any associated 
undue impairment to the carrier's ability to service other customers, 
thus minimizing any potential concerns. Indeed, an incumbent carrier's 
financial losses in such a case would largely reflect its own service 
failure--it failed to meet one of three performance standards, and the 
carrier cannot offer an affirmative defense to excuse the service 
failure--and the shipper's election of the alternate carrier once given 
the option to choose rail providers. For these reasons, in the present 
context, there is no need for the Board to find, as a condition to a 
prescription, a heightened need that would outweigh harm to the 
incumbent carrier. As indicated by the ICC in Delaware & Hudson, the 
interest of the shipping public in securing better service is not a 
mere convenience. Del. & Hudson, 367 I.C.C. at 723 (stating that there 
is a light burden under the statute for a petitioner that seeks the 
potential to secure better rail service through the introduction of an 
additional rail carrier).
    Like carriers' reliance on Jamestown, carriers' reliance on Central 
States is misplaced. There, the petitioner sought the prescription of 
either trackage rights or a reciprocal switching agreement so that the 
petitioner could have a shipment moved from the terminus of one 
carrier's tracks to a destination on another carrier's tracks 1.4 miles 
away. The ICC found that the proposed arrangement was intended to 
achieve business purposes unrelated to the adequacy of rail service 
and, moreover, would have threatened the affected carrier's already 
weak financial standing. The ICC denied the petition, reasoning that, 
in light of that harm, the public interest required more than a showing 
that the prescription would provide a convenience to the petitioner. 
Cent. States, 780 F.2d at 670-71, 679.
    As with Jamestown, the circumstances that led the ICC to look for a 
compelling need in Central States have no meaningful parallel under 
part 1145. The harm that would have arisen in Central States--
substantial harm to the affected carrier's already weak financial 
standing--is unlikely to arise under part 1145 because today each of 
the Class I carriers' financial standing is significantly stronger, see 
R.R. Revenue Adequacy--2022 Determination, Docket No. EP 552 (Sub-No. 
27) (STB served Sept. 5, 2023); because a prescription under part 1145 
would, at most, result in the incumbent carrier's loss of the 
petitioner's business for the limited duration of the prescription; and 
because of the numerous other protections and limitations in this rule. 
See, e.g., 49 CFR 1145.6. For example, if the incumbent carrier were to 
demonstrate that a prescription under part 1145 would unduly impair 
operations or its ability to serve other customers, then the Board 
would not grant the prescription as provided for in 49 CFR 1145.6(b). 
Accordingly, the introduction of an alternate carrier through a 
prescription under part 1145 would only occur when there are potential 
public benefits and, given the Board's consideration of relevant 
issues, the risk of cognizable negative impacts is greatly minimized.
    The ICC's decision in Delaware & Hudson, while cited by carriers, 
directly contradicts carriers' narrow approach to implementing the 
public interest standard in section 11102(c). There the ICC cited 
Jamestown for the proposition that the agency must find ``some actual 
necessity or compelling reason'' to prescribe a reciprocal switching 
agreement. At the same time, the ICC indicated the potential benefits 
of competition are not merely something convenient or desirable to a 
petitioner, as those benefits are normally presumed to be in the public 
interest. Del. & Hudson, 367 I.C.C. at 723. The ICC prescribed a 
reciprocal switching agreement in Delaware & Hudson based on these 
benefits plus the expansion of shipping options to customers in the 
terminal area and the lack of substantial harm to the complaining 
carrier. Id. at 723-24, 726.
    In contrast, the ICC did not make the findings that AAR asserts are 
necessary pre-conditions to prescription of a reciprocal switching 
agreement. The ICC did not examine whether customers had a compelling 
need for the prescription as evidenced by regulatory determinations 
that customers had experienced consistently inadequate service or that 
the inadequacy persisted. The ICC did not examine whether customers' 
businesses had been harmed by existing service and whether any such 
harm was proportionally greater than harm to other customers. Finally, 
the ICC did not examine whether an inadequacy in service would be cured 
by alternate rail service. If anything, part 1145 is more conservative 
than the ICC's approach in Delaware & Hudson given that, under part 
1145, prescription of a reciprocal switching agreement is available 
only if the incumbent carrier failed a performance standard and the 
other conditions to a prescription under part 1145 were met.\3\
---------------------------------------------------------------------------

    \3\ The approach and goals in part 1147 of the Board's 
regulations differ from those in part 1145 as well as from those in 
part 1144 of the Board's regulations. Part 1147 (``Temporary Relief 
Under 49 U.S.C. 10705 and 11102 for Service Inadequacies'') was 
issued in conjunction with the Board's issuance of regulations on 
emergency service orders in 1998. Part 1147 was designed to create a 
regulatory option to address a service-based issue that was longer-
term than an emergency service order (and distinct from the 
permanent prescription of access to an alternate carrier as provided 
for in part 1144). Part 1147 was designed specifically to replace an 
incumbent carrier for the duration of a service inadequacy. See 
Expedited Relief for Serv. Inadequacies, 3 S.T.B. 968 (1998), 63 FR 
71396, 71396-97 (published Dec. 28, 1998). Therefore, part 1147 
calls for the Board to (1) examine whether there has been a 
substantial, measurable deterioration or other demonstrated 
inadequacy in the incumbent carrier's service, and (2) consider 
whether another rail carrier is committed to providing alternate 
service. See 49 CFR 1147.1(a), (b)(iii).
    While part 1147 is thus similar in some respects to the approach 
that AAR advocates here, part 1147 does not require several findings 
that AAR claims are required by statute. As examples, part 1147 does 
not require a finding of disproportionate harm to the petitioner or 
a finding that service to the petitioner is worse than service to 
other customers. But more importantly, as discussed above, none of 
part 1147, part 1144, and part 1145 seeks to define the absolute 
limits of the Board's discretion in implementing section 11102(c). 
The approach under each regulation is designed to address a specific 
concern; each approach reflects a particular prioritization or 
balancing of legislative objectives as reasonably appropriate to 
addressing the specific concern at hand. See Midtec Paper Corp. v. 
United States, 857 F.2d at 1497, 1500. The range of approaches 
across the Board's regulations and the case law underscores AAR's 
error in asserting that, by law, the Board's discretion to advance 
the public interest through section 11102(c) is limited to the 
overly restrictive approach that AAR advocates.

---------------------------------------------------------------------------

[[Page 38652]]

    All that remains of carriers' legal argument is an unremarkable 
statement in the legislative history that the ``practicable and in the 
public interest'' standard in section 11102(c) is ``the same standard 
the Commission has applied for many years in considering whether to 
order the joint use of terminal facilities.'' See H.R. Rep. No. 1430 at 
116; see also 125 Cong. Rec. 15309, 15319 (1979). Without support, 
carriers contend that this general statement implies a host of 
restrictions on the Board's statutory authority. Properly understood, 
however, the statement merely points out a parallel between section 
11102(a) on terminal trackage rights and section 11102(c) on reciprocal 
switching: both provisions use the ``practicable and in the public 
interest'' standard. Nothing in Congress's mere observation of that 
parallel suggests that henceforth, in implementing the public interest 
standard, the agency was to be bound by policy decisions or approaches 
that the agency had adopted in the past.
    Rail carriers' interpretation of the ``same standard'' language 
fails on another level. Carriers imply that Congress meant to equate 
the public interest standard with the ``compelling need'' that the ICC 
looked for in Jamestown, even though neither the statutory text nor the 
legislative history includes any reference to a compelling need or to 
Jamestown. In fact, the ICC's inquiry in Jamestown grew out of the 
peculiar facts of that case; in other pre-Staggers cases in which the 
ICC applied the public interest standard, the ICC said nothing about a 
compelling need. See, e.g., Seaboard Air Line R.R.--Terminal Facilities 
of Fla. E. Coast Ry., 327 I.C.C. 1, 7-8 (1965) (finding that the 
proposed service arrangement was in the public interest based on 
anticipated operating efficiencies, without reference to whether there 
was a compelling need for the arrangement).
    Finally, even if a compelling need were required under the public 
interest standard in section 11102(c), a prescription under part 1145 
would meet that standard. Part 1145 promotes adequate rail service both 
by introducing an alternate rail carrier via an appropriately defined 
and scoped reciprocal switching agreement when there have been 
sufficient indications of service issues (without the establishment of 
an affirmative defense or undue impairment) and by more broadly 
creating an incentive for rail carriers to provide adequate service. 
This approach--both for individual cases and at a broader systemic 
level--will help to mitigate the substantial harm that inadequate rail 
service imposes on the national economy. NPRM, 88 FR at 63900. At the 
same time and as noted throughout this decision, the Final Rule 
contains numerous protections against undue impairment, infeasibility, 
and operational impairment, including about carriers' investments and 
the ability to raise capital to the extent that results in undue 
impairment or an inability to serve other shippers. See Analytical 
Justification. Part 1145 further promotes adequate rail service by 
providing a clearer path to a prescription under section 11102(c), 
whereas carriers' approach would impose undue barriers.
Intermodal Competition
    Carriers erroneously assert that, as a condition to prescribing a 
reciprocal switching agreement, the Board must find that the petitioner 
lacks an adequate option via another mode of transportation. (See, 
e.g., AAR Comments 78-79; BNSF Comments 14-15.) Neither the text of 
section 11102(c) nor the legislative history suggests that the Board's 
discretion to prescribe a reciprocal switching agreement is limited to 
where there is an absence of intermodal competition.\4\ See Del. & 
Hudson Ry. v. Consol. Rail Corp., 366 I.C.C. 845, 854 (1982), affirmed, 
367 I.C.C. at 727 (finding that the agency's authority to prescribe a 
reciprocal switching agreement is not limited to where there is an 
absence of intermodal competition). The presence or absence of 
intermodal competition might be relevant for purposes of part 1144, 
given that part 1144 seeks to remedy or prevent an act that is contrary 
to the competition policies of section 10101 or is otherwise 
anticompetitive. In that context, a finding of intermodal competition 
might inform whether the incumbent carrier could have abused market 
power for purposes of part 1144. See Midtec Paper Corp. v. United 
States, 857 F.2d at 1513. As is well established, though, part 1144 
does not reflect the full breadth of the Board's discretion under 
section 11102(c). The statute itself does not require a finding of 
conduct that is anticompetitive or contrary to the competition policies 
of section 10101, much less a finding that the incumbent carrier holds 
or abused market power. See also 49 CFR part 1147 (providing for a 
prescription without regard to whether the incumbent carrier holds or 
abused market power).
---------------------------------------------------------------------------

    \4\ The absence of a requirement in section 11102(c) to consider 
intermodal competition stands in contrast to other sections where 
Congress has expressly required the Board to consider intermodal 
competition. See, e.g., 49 U.S.C. 10707 (requiring the Board to 
consider competition from other rail carriers and other modes of 
transportation when making market dominance determinations).
---------------------------------------------------------------------------

    Here, there is no need either to find that the petitioner lacks an 
intermodal option or that the incumbent carrier holds or abused market 
power in serving the petitioner. To require those findings would be 
inconsistent with the specific concerns that the Board seeks to address 
through part 1145. The types of service-related problems that part 1145 
seeks to address--insufficient reliability and excessive transit 
times--might reflect an abuse of market power vis-[agrave]-vis the 
petitioner but might also reflect broader management or operating 
decisions that are not well directed toward the development of a sound 
rail system. Part 1145 creates an incentive to avoid service issues, to 
the benefit of the rail system at large, by providing for the 
introduction of an alternate carrier in individual cases as would 
enable the shipper to choose a more efficient and responsive rail 
carrier.\5\
---------------------------------------------------------------------------

    \5\ It is beyond the scope of this proceeding to address 
whether, for the duration of a reciprocal switching agreement under 
part 1145, a carrier that served the petitioner necessarily would 
lack market dominance within the meaning of section 10707 and 
therefore would not be subject to rate review with respect to that 
carrier's line-haul rate to the petitioner. (See, e.g., BNSF Reply 
16; Coal. Ass'ns Comments 60; Coal. Ass'ns Reply 22-23.) The 
question of market dominance could be presented for consideration on 
a case-by-case basis, under the standards in section 10707, in the 
context of any challenge to the relevant line-haul rate.
---------------------------------------------------------------------------

The Ratification Doctrine Does Not Preclude Adoption of Part 1145
    CPKC's ratification argument--that, by not acting on legislative 
proposals after Midtec Paper Corp. v. United States, Congress mandated 
a narrow

[[Page 38653]]

interpretation of section 11102, (see CPKC Reply 5 n.2)--is unfounded. 
First, CPKC mischaracterizes the D.C. Circuit's decision in Midtec 
Paper Corp. v. United States. When the court suggested that Congress 
did not envision a radical restructuring of the rail sector, see 857 
F.2d at 1507, the court did not suggest that the agency's discretion 
under the statute was limited to application of the standards in part 
1144. To the contrary, the court noted that, through part 1144, the 
agency had narrowed its discretion. Id. at 1500; see also Balt. Gas & 
Elec., 817 F.2d at 115 (leaving open the question whether a broader 
approach to implementing the agency's reciprocal switching authority 
would meet the objectives of the Staggers Act). CPKC's vague assertion 
that Midtec Paper Corp. v. United States confirmed ``the limited scope 
of the statute'' ignores the court's actual language.
    Second, as relevant to part 1145, no reasonable inference can be 
drawn from legislative inaction on bills that were introduced after 
Midtec Paper Corp. v. United States. To find that Congress ratified or 
acquiesced to the interpretation of a statute, there must be 
overwhelming evidence that Congress considered and rejected the precise 
issue at hand. See Rapanos v. United States, 547 U.S. 715, 750 (2016). 
CPKC has failed to meet that burden, offering nothing to suggest that 
Congress has ever considered much less rejected an approach similar to 
the approach in part 1145. The inability to draw any relevant inference 
from legislative inaction after Midtec Paper Corp. v. United States is 
underscored by the lack of connection between part 1145 and the concern 
that the D.C. Circuit identified in Midtec Paper Corp. v. United 
States. Under part 1145, a prescription is not warranted merely by the 
fact that the petitioner has direct physical access to only one Class I 
carrier. A time-limited prescription would not be issued under part 
1145 unless the shipper is only served by one Class I carrier, only in 
a terminal area, and only after the carrier failed to meet one of three 
performance standards, no affirmative defenses were established, and 
infeasibility or undue impairment were not demonstrated. The fact that 
part 1145 does not implicate the D.C. Circuit's concern about a radical 
restructuring further undermines CPKC's dubious theory that, by not 
acting after Midtec Paper Corp. v. United States, Congress precluded 
the approach in part 1145.
    Finally, it would be unreasonable to conclude that--through 
inaction, with no indication of legislative intent--Congress reversed 
its affirmative decision to grant the agency broad authority to 
prescribe reciprocal switching agreements. If anything, Congress' 
reenactment of the public interest standard in section 11102(c) 
confirms the agency's broad authority in this context. See Reciprocal 
Switching (2016 NPRM), Docket No. EP 711 (Sub-No. 1) slip op. at 11-13 
(STB served July 27, 2016), 81 FR 51149 (published Aug. 3, 2016).

Analytical Justification

    Class I rail carriers suggest that the Board has failed to 
adequately support promulgation of part 1145. First, the carriers 
suggest that the Board must go farther than it does in analyzing the 
effects that the rule might bring about. Second, the carriers suggest 
that the levels of the performance standards in part 1145 are not 
adequately supported by record evidence. The following discussion 
addresses each argument in turn, explaining why each lacks merit.

Scope of Analysis

Comments
    AAR asserts that, under principles of reasoned decision making, the 
Board must assess the cumulative advantages and disadvantages of 
promulgating part 1145 and must find that the advantages outweigh the 
disadvantages, even if the Board would later consider advantages and 
disadvantages in applying the rule on a case-by-case basis. (See AAR 
Comments 113-15 (citing Michigan v. EPA, 576 U.S. 743, 753 (2015)).)
    AAR then directs a broad challenge at any rule that provides for 
the prescription of reciprocal switching agreements, without regard to 
the specific provisions of that rule. (See AAR Comments 113-15.) 
According to AAR, the promulgation of any such rule would create 
numerous disadvantages. First, in AAR's view, any expansion of ``forced 
switching'' would directly impair investment by increasing operational 
burdens, reducing resiliency, increasing costs, and reducing profits. 
(Id. at 115-21.) Second, in AAR's view, so-called ``sweeping'' 
switching requirements would distort the market for transportation 
service, in contradiction of congressional policy to achieve sound 
economics in transportation. AAR states that, where switching is 
economically efficient, it is likely to occur voluntarily. (Id. at 116-
19, 123; id., V.S. Orszag & Eilat at 14 (market distortions could 
result from regulatory intervention where there has been no 
demonstration of a deviation from efficient market outcomes); see also 
AAR Comments 9, 24-25 (asserting that, under part 1145, shippers could 
seek prescription of a reciprocal switching agreement, not because they 
needed alternate service, but as a means to extract rate concessions at 
others' expense).)
    Third, in AAR's view, sweeping switching requirements would 
undermine the use of differential pricing, which AAR characterizes as 
critical to the health of the rail network. (Id. at 122 (citing Pet. 
For Rulemaking to Adopt Revised Competitive Switching Rules (2012 
Rulemaking), EP 711, slip op. at 7 (STB served July 25, 2012)).) 
Additional disadvantages alleged by AAR include inefficient routing, 
increased congestion, environmental costs that are associated with 
increased use of fuel and emissions, train delays, higher risk of 
service failure due to increased ``touches,'' depressed incentives for 
future investment with resulting reductions in the quality of service, 
operational inefficiencies, safety risks, and threats to carriers' 
ability to recover the costs of their entire networks and to maintain 
financial viability. (AAR Comments 113.)
    While naming a litany of alleged disadvantages, AAR asserts that 
provision for the prescription of reciprocal switching agreements would 
provide no public benefit. AAR suggests that the only benefit would be 
any benefit that accrued to the successful petitioner and that this 
benefit would impose burdens on others--for example, by causing 
disruptions or inefficiencies in rail service on a system-wide basis. 
(Id. at 119.)
    AAR suggests that the alleged disadvantages of promulgating part 
1145 can to some extent be quantified. (Id. at 114.) According to AAR, 
the Board has recognized the need for data-driven rulemaking. (Id. 
(citing 2012 Rulemaking, EP 711).)
The Board's Assessment
    The Board has engaged in reasoned decision-making, and AAR's 
arguments to the contrary lack merit. First, AAR mischaracterizes the 
standard for reasoned decision-making that applies in the present 
context. Second, the disadvantages that AAR alleges in connection with 
promulgation of part 1145 do not reflect the actual regulation.
AAR Mischaracterizes the Applicable Standard
    An agency engages in reasoned decision making under the 
Administrative Procedure Act, 5 U.S.C. 551-559, when the agency reaches 
a logical conclusion based on relevant factors. Motor Vehicle Mfrs. 
Ass'n v. State Farm Mut. Auto. Ins. Co., 463 U.S. 29, 42-43 (1983). The 
factors that the

[[Page 38654]]

agency must consider are defined by the governing statute. See Michigan 
v. EPA, 576 U.S. 743. As discussed above, the relevant factors in 
implementing section 11102(c) are the RTP factors, which the Board has 
weighed as discussed in Legal Framework.
    AAR errs in suggesting that, under Michigan v. EPA, the Board must 
go farther than it does in addressing the impact of part 1145. In 
Michigan v. EPA, the EPA decided to subject power plants to certain 
minimum, regulatory standards under the Clean Air Act. The Court found 
that, under the ``appropriate and necessary'' standard in the Clean Air 
Act, the EPA should have considered what it would cost power plants to 
comply with the regulatory standards in question. The Court reasoned 
that, within the statutory framework, the ``appropriate and necessary'' 
standard was properly interpreted as calling for consideration of the 
cost of compliance. The Court relied in this respect on the fact that 
related provisions of the Act expressly directed the EPA to consider 
the cost of compliance. Michigan v. EPA, 576 U.S. at 749-54. The 
Court's assessment of the factors that the EPA needed to consider 
rested specifically on the relevant provisions of the Clean Air Act. 
Id.
    Michigan v. EPA therefore does not suggest that other agencies, in 
implementing other statutory provisions, must consider the same 
factors. See Env't Comm. of Fla. v. EPA, 94 F.4th 77, 97-98 (D.C. Cir. 
2024). Of equal significance, Michigan v. EPA left in place the 
principle that agencies have broad discretion in how to consider 
relevant factors.\6\ Even in Michigan v. EPA, where the Court held that 
the agency must consider quantifiable costs, the Court declined to hold 
that the EPA must conduct a particular type of cost-based analysis: 
``It will be up to the Agency to decide (as always, within the limits 
of reasonable interpretation) how to account for costs.'' Michigan v. 
EPA, 576 U.S. at 759. Here, neither section 11102(c) nor any related 
statutory provision indicates that the Board must undertake a 
particular form of analysis when implementing section 11102(c).
---------------------------------------------------------------------------

    \6\ See Stilwell v. Off. of Thrift Supervision, 569 F.3d 516, 
519 (D.C. Cir. 2009) (``The [Administrative Procedure Act] imposes 
no general obligation on agencies to produce empirical evidence.''); 
Sacora v. Thomas, 628 F.3d 1059, 1067 (9th Cir. 2010) (an agency is 
entitled to rely on its own expertise in promulgating a regulation); 
see also Northport Health Servs. of Ark. v. U.S. Dep't of Health & 
Hum. Servs., 14 F.4th 856, 874 (8th Cir. 2021) (an agency is 
entitled to rely on anecdotal evidence in promulgating a 
regulation).
---------------------------------------------------------------------------

    Michigan v. EPA likewise does not suggest that the Board must 
speculate on the cumulative impacts of part 1145. As noted above, part 
1145 establishes a framework for case-by-case consideration of the 
``practicable and in the public interest'' standard in section 11102(c) 
in the context of a petition for prescription of a reciprocal switching 
agreement. While the Board expects that the number of petitions under 
part 1145 will not be significant, the actual number will depend on 
factors that the Board cannot now predict--factors that, among other 
things, will include rail carriers' management and operating decisions. 
Whether the Board grants a given petition will also depend on factors 
that the Board cannot now predict, such as whether the incumbent 
carrier had an affirmative defense and whether the carriers could 
demonstrate undue impairment as provided for under part 1145. Unlike 
part 1145, the regulatory scheme in Michigan v. EPA did not involve 
case-by-case consideration. The future action that the EPA contemplated 
would have imposed more stringent standards on power plants, beyond the 
minimum standards that resulted from the EPA's original decision to 
regulate. Michigan v. EPA, 576 U.S. at 756-57. Michigan v. EPA 
therefore does not suggest that--when a rule establishes requirements 
that will be implemented only on a case-by-case basis, and when the 
outcomes in individual cases will turn on variable facts that the 
agency cannot reasonably predict--the agency must nevertheless 
speculate on outcomes as a condition to promulgating the rule. In any 
event, as discussed in Legal Framework, the Board has considered the 
many positive impacts this regulation will have on the incentive for 
carriers to provide adequate service and the concerns that may arise 
from particular switching orders. The Board has found that the 
qualitative advantages of part 1145 under the RTP outweigh those 
concerns and, in reaching this conclusion, has appropriately considered 
the relevant factors.
    AAR's reliance on the 2012 Rulemaking--for the proposition that the 
Board should conduct a more data-driven analysis here--is similarly 
unpersuasive. Pending before the Board at that time was a proposal by 
the National Industrial Transportation League (NITL). NITL's proposal 
was to provide, by rule, for the prescription of a reciprocal switching 
agreement when four conditions were met: (1) the shipper was served by 
a single Class I rail carrier; (2) there was no effective intermodal or 
intramodal competition for the relevant line-haul movement; (3) there 
was or could be ``a working interchange'' within a ``reasonable 
distance'' of the shipper's facility; and (4) switching would be safe 
and feasible, with no adverse effect on existing service. The proposal 
would have established conclusive presumptions for when the second and 
third elements of the four-part test were met. For example, the Board 
would conclusively presume that there was no effective intermodal or 
intramodal competition for a movement if the incumbent carrier's 
associated revenues exceeded its variable costs by a given ratio or if 
the incumbent carrier had handled a given amount of the relevant 
traffic. See 2012 Rulemaking, EP 711, slip. op. at 4.
    The Board found that these conclusive presumptions would tend to 
make only certain types of shippers eligible for a prescription and, 
indeed, would result more or less automatically in prescriptions on 
behalf of those shippers. Id. The Board expressed concern that--if 
those shippers obtained lower rates on a widespread basis, due to the 
widespread prescription of reciprocal switching agreements on their 
behalf--then other shippers (those that remained captive) might bear an 
excessive portion of system costs. Id. at 7. The Board therefore sought 
empirical evidence on three impacts of NITL's proposal: (1) the impact 
on rates and service for qualifying shippers; (2) the impact on rates 
and service for captive shippers that would not qualify; and (3) the 
impacts on the financial condition of the rail industry and on the 
efficiency of the industry's operations. Id. at 2.
    In 2016, the Board rejected NITL's proposal, concluding that the 
proposal would unduly favor certain shippers. The Board decided, as 
part of the same decision, to propose a different approach to 
reciprocal switching--an approach that, rather than relying on 
conclusive presumptions, left the prescription of reciprocal switching 
agreements almost entirely to case-by-case basis evaluation. See 2016 
NPRM, EP 711 et al., slip. op. at 13-15, 16, 20. Given the difference 
in the approach in the 2016 proposal, the Board did not call for 
empirical evidence on the impact of that proposal.
    The Board called for a particular type of analysis in considering 
NITL's proposal because, due to the nature of the proposal, it seemed 
likely that the proposal would have a discernible and predictable 
impact on rates and service. The Board did not call for a comparable 
analysis in considering the 2016 proposal, which left implementation 
almost entirely to the Board's discretion on a case-by-case basis. It 
would have been impractical, in that context, to attempt to predict the 
impact of the proposal on rates or service. Part 1145

[[Page 38655]]

is like the 2016 proposal in this sense. Under part 1145, the Board 
will prescribe a reciprocal switching agreement only on a case-by-case 
basis and only upon making specific determinations under the 
``practicable and in the public interest'' standard.
AAR Mischaracterizes the Impact of Part 1145
    The Board finds unpersuasive AAR's claim that promulgation of part 
1145 would impose significant disadvantages. AAR's list of alleged 
disadvantages is notably directed at any regulation that the Board 
might promulgate on reciprocal switching, no matter what standards the 
Board established through that regulation. (See AAR Comments 113.) On 
that level alone, AAR's list of alleged disadvantages is flawed as a 
basis for challenging promulgation of part 1145; AAR has failed to 
establish a sufficient nexus between its list of alleged disadvantages 
and promulgation of part 1145.
    Of particular note, a prescription under part 1145 would not 
``force'' the incumbent carrier to relinquish the petitioner's shipment 
to another rail carrier. A prescription under part 1145 would merely 
establish the legal foundation for the petitioner's shipment to be 
transferred to the other rail carrier should the shipper elect to take 
service from that carrier. Whether a transfer actually occurred would 
be determined by the petitioner, who could choose between competitive 
options--the services of the incumbent railroad and those of the 
alternate carrier. Within this regulatory scheme, particularly in light 
of the numerous protections in the rule, a carrier that desires more 
certainty, for example with respect to its capital investment 
decisions, can ensure that it provides high level service, can 
negotiate suitable contracts when appropriate, and can otherwise work 
with its customers to avoid regulatory intervention under part 1145.
    Nor will part 1145 result in ``sweeping switching requirements,'' 
given numerous limitations that are built into part 1145. First, under 
part 1145, the Board will prescribe a reciprocal switching agreement 
only on behalf of a shipper or receiver that is served by a single 
Class I rail carrier (or affiliate), only in a terminal area, and only 
after the incumbent carrier failed to meet one of three performance 
standards. Second, a prescription would not be available under part 
1145 for movements that occur under valid transportation contracts or 
for movements of exempt commodities. As explained below, a shipper of 
an exempt commodity would need to obtain revocation of the exemption 
before obtaining prescription of a reciprocal switching agreement under 
part 1145. See Contract Traffic and Exempt Traffic. As a result of 
these limitations, only a relatively small portion of all Class I 
movements are even potentially eligible for a prescription under part 
1145. See ``Freight Rail Pricing,'' Report to Congressional Committees 
by the U.S. Government Accountability Office, GAO-17-166 at 5 (December 
2016). Third, under part 1145, the Board will not prescribe a 
reciprocal switching agreement when there is demonstrated infeasibility 
or undue impairment to a carrier's operation or ability to serve other 
customers as provided for in part 1145. Fourth, a reciprocal switching 
agreement that is prescribed under part 1145 would remain in place 
after its initial duration only to the extent that the carrier failed 
to meet standards for termination or chose not to seek termination. 
Fifth, the rule allows incumbent carriers to offer affirmative defenses 
regarding a failure to meet a performance standard. It not only 
specifically enumerates multiple affirmative defenses but also allows a 
carrier to offer additional affirmative defenses on a case-by-case 
basis. In all, due to the reasonably tailored approach in part 1145, 
there is no basis to assume that part 1145 will lead to significant 
adverse overall impacts.
    Besides lacking a sufficient nexus to part 1145, AAR's list is 
flawed on another fundamental level. Underlying the list is a 
mischaracterization of the nature of reciprocal switching. Under the 
proper characterization, reciprocal switching is merely an incidental 
movement to the line-haul movement. When a customer chooses to rely on 
a reciprocal switching agreement, the incumbent carrier simply moves 
the customer's shipment to/from the alternate carrier's switching yard 
for the customer's terminal area rather than to/from the incumbent's 
yard for that terminal area. These types of movements are routine in 
the rail industry and are governed by applicable safety and related 
regulations. In addition, as described throughout this decision, part 
1145 includes protections against infeasibility and undue operational 
impairment. Any change in fuel use or emissions would be minimal; 
shippers have incentives to select the route that is overall most 
efficient, which may often be the route that is most fuel efficient. 
(See AAR Comments, 113-21; id., V.S. Orszag & Eilat at 15-17.) By 
extension, given that an individual prescription is unlikely to impose 
adverse impacts in these respects, it is unlikely that promulgation of 
part 1145 will impose meaningful cumulative, adverse impacts in these 
respects.
    The protections that are built into part 1145 also will allow 
carriers to raise concerns about investments and the ability to attract 
capital (see id., V.S. Orszag & Eilat at 6), in that the Board would 
consider arguments in individual cases that a proposed prescription 
would impair investments to the point of unduly impairing operations or 
the ability to serve other customers. Limited eligibility under part 
1145 (for example, the fact that a prescription would be available 
under part 1145 only for points of origin or final destination in a 
terminal area) also protects against substantial, cumulative adverse 
impacts on carriers' revenues, ability to attract capital, and ability 
to engage in differential pricing.
    Finally, the Board disagrees that the introduction of an alternate 
rail carrier under this framework, especially when there are sufficient 
indications that sub-optimal service was provided, could substantially 
distort the market. (See, e.g., AAR Comments, V.S. Orszag & Eilat at 10 
(suggesting that the Board's intervention when service dips below a 
certain threshold level could result in market distortions); id. at 14 
(``Cases in which switching has not happened by voluntary agreement 
require an explanation for why that is the case if switching is indeed 
the operationally and economically efficient outcome.''); AAR Comments 
123.) A voluntary agreement between carriers to transfer a shipment 
from one carrier to another might enable the carriers to maximize their 
profits, but that outcome does not necessarily determine whether the 
carriers have made efficient investment and operating decisions from 
the perspective of the rail network as a whole.

Levels of the Performance Standards

    Part 1145 relies on conservative performance standards--standards 
that are set below common service expectations and goals--as indicators 
of where it might be beneficial, consistent with the purposes of part 
1145, to introduce an alternate rail carrier via an appropriately 
defined and scoped reciprocal switching agreement. As described in the 
NPRM, 88 FR at 63900, the Board has used two points of reference in 
setting the levels of the performance standards in part 1145. The first 
point of reference is customers' service expectations. Through public 
hearings in early 2022 and through numerous ``ex parte'' meetings since 
then, the Board has collected extensive

[[Page 38656]]

information about customers' service expectations. See, e.g., Hr'g Tr. 
64:5 to 64:9, Apr. 26, 2022, Urgent Issues in Freight Rail Serv., EP 
770; Ex Parte Mtg. Summary, Mar. 31, 2022, Reciprocal Switching, EP 711 
(Sub-No. 1). The record shows that, when customers expressed heightened 
concern about carriers' performance, carriers' performance was falling 
dramatically.\7\ There is also significant consistency among customers 
in their service expectations.\8\ These factors provide sufficient 
confidence in the context of part 1145, given its specific design and 
purposes, that the service expectations that customers have identified 
in these proceedings generally reflect a level of rail service that is 
needed for customers to conduct their businesses on a reasonably 
efficient basis. While the performance standards in part 1145 are set 
with reference to customers' service expectations, the standards are 
set at or below the level of service that many customers have said is 
needed to avoid serious disruptions in their operations. A carrier's 
failure to meet one or more of the performance standards therefore is 
strongly indicative that the introduction of another carrier (which 
would allow market forces to address those concerns, subject to 
appropriate protections) could be beneficial.
---------------------------------------------------------------------------

    \7\ See e.g., Hr'g Tr. 544:21 to 545:4, Apr. 27, 2022, Urgent 
Issues in Freight Rail Serv., EP 770. The evidence underscores the 
critical need for improved rail service reliability. When the Board 
held its hearing in EP 770, CSXT and UP had 69% and 63% OETA for 
manifest traffic, respectively. See CSXT Performance Data at Row 
163, May 18, 2022, and UP Performance Data at Row 182, May 18, 2022, 
available at <a href="http://www.stb.gov/reports-data/railservice-data/">www.stb.gov/reports-data/railservice-data/</a>. In 
addition, according to 10-K filings made with the U.S. Securities 
and Exchange Commission (SEC), CSXT had carload trip plan compliance 
of 64% in the 2022 fiscal year, and UP had manifest/automotive car 
trip plan compliance of 59% in the 2022 fiscal year, but 71% in 
fiscal year 2020. These SEC filings are available at <a href="http://www.sec.gov">www.sec.gov</a> 
(open tab ``Filings'', select ``Search for Company Filings'', and 
then select ``EDGAR full text search'').
    \8\ (See Coal. Ass'ns Comments 22; LyondellBasell Comments 2; 
DCPC Comments 6-8; NGFA Comments 12; PRFBA Comments 7; GISCC 
Comments 5; AFPM Comments 8-9; API Comments 3-4; NSSGA Comments 6-7; 
EMA Comments 6 PRFBA Comments 6-7 (each seeking a reliability 
standard as defined in the NPRM of at least 70%); see also Coal. 
Ass'ns Comments 32; ACD Comments 5; NGFA Comments 12-13; Olin 
Comments 6 (each seeking a service consistency standard where a 
failure would result from an increase of 15% or less in transit 
time); see, e.g., Coal. Ass'ns Comments 5; NSSGA Comments 9; AFPM 
Comments 12; EMA Comments 8; PRFBA Comments 9; DCPC Comments 10; API 
Comments 5; NGFA Comments 13; FRCA/NCTA Comments 2 (each seeking an 
ISP standard of 90%).)
---------------------------------------------------------------------------

    The Board's second point of reference in setting the levels of the 
performance standards is the evidence that the Board collected in 2022 
and 2023 in reviewing the performance of Class I rail carriers. That 
evidence corroborates the service expectation levels that are suggested 
by customers. The Board began its recent service oversight during the 
early 2020s, when it was widely recognized that delays and other 
deficiencies in the transportation of freight were substantially 
impairing the national economy.\9\ Due to the pervasiveness of poor 
rail service, testimony during a public hearing in March 2022--a 
hearing in Docket No. EP 711 (Sub-No. 1) that was meant to explore 
competitive access on a more general level--often turned to customers' 
need for better service. See, e.g., Hr'g Tr. 105:4 to 105:17, Mar. 15, 
2022, Reciprocal Switching, EP 711 (Sub-No. 1) et al. At roughly the 
same time as that hearing, the Board received several reports--
including from the Secretary of Agriculture, U.S. Senator Shelley Moore 
Capito, and stakeholders--about the serious impact that poor service 
was having on rail customers. See Urgent Issues in Freight Rail Serv., 
EP 770, slip op. at 2 n.1 (STB served Apr. 7, 2022) (citing Honorable 
Thomas J. Vilsack, USDA Letter, Mar. 30, 2022, Reciprocal Switching, EP 
711 (Sub-No. 1); Letter from Honorable Shelley Moore Capito, to Board 
Members Martin J. Oberman, Michelle A. Schultz, Patrick J. Fuchs, 
Robert E. Primus, & Karen J. Hedlund (Mar. 29, 2022), available at 
<a href="http://www.stb.gov">www.stb.gov</a> (open tab ``News & Communications'' & select ``Non-Docketed 
Public Correspondence''); Letter from NGFA to Board Members Martin J. 
Oberman, Michelle A. Schultz, Patrick J. Fuchs, Robert E. Primus, & 
Karen J. Hedlund (Mar. 24, 2022), available at <a href="http://www.stb.gov">www.stb.gov</a> (open tab 
``News & Communications'' & select ``Non-Docketed Public 
Correspondence''); Letter from SMART-TD to Chairman Martin J. Oberman 
(Apr. 1, 2022), available at <a href="http://www.stb.gov">www.stb.gov</a> (open tab ``News & 
Communications'' & select ``Non-Docketed Public Correspondence'')).
---------------------------------------------------------------------------

    \9\ See, e.g., Fed. Reserve Bank of Cleveland, Matthew V. Gordon 
and Todd E. Clark, ``The Impacts of Supply Chain Disruptions on 
Inflation,'' Number 2023-08 (May 10, 2023), <a href="http://www.clevelandfed.org/publications/economic-commentary/2023/ec-202308-impacts-supply-chain-disruptions-on-inflation">www.clevelandfed.org/publications/economic-commentary/2023/ec-202308-impacts-supply-chain-disruptions-on-inflation</a>.
---------------------------------------------------------------------------

    These concerns led the Board to establish a new docket, Urgent 
Issues in Freight Rail Service, Docket No. EP 770, and to hold a 
hearing in that docket in April 2022. Through that hearing and 
subsequent meetings, the Board sought to understand customers' need for 
service and to examine decisions by rail carriers that had contributed 
to carriers' failure to meet that need. See Urgent Issues in Freight 
Rail Serv., EP 770 (STB served Apr. 7, 2022). Shortly after the April 
2022 hearing, the Board began to collect data on Class I carriers' 
performances both in completing line hauls and in providing local 
service on a timely basis. See Urgent Issues in Freight Rail Serv.--
R.R. Reporting, EP 770 (Sub-No. 1) (STB served May 6, 2022); see also 
NPRM, 88 FR at 63904.
    The evidence that the Board collected reveals that Class I 
carriers' system-average performances varied significantly from time 
period to time period and from carrier to carrier during the early 
2020s. NPRM, 88 FR at 63903-04, 63906. The evidence does more, though, 
than reveal carriers' faltering and erratic service during those years. 
It identifies the level of service that Class I carriers themselves set 
as their short-term performance goals to bring them out of the crisis 
period.\10\ For example, the 70% reliability standard in part 1145 is 
set above the average level of Class I carriers' system-wide 
performances during the early 2020s yet generally below the carriers' 
own performance targets. This evidence reinforces the conclusion that 
the reliability standard is set at a modest level that balances the 
public interest in adequate rail service with a measured approach to 
regulatory intervention. Application of the reliability standard would 
provide a reasonable basis to conclude that intervention here--the 
prescription of an appropriately defined and scoped reciprocal 
switching agreement--could be beneficial (provided that the affected 
carriers did not demonstrate an affirmative defense, infeasibility, or 
undue impairment to their ability to serve other customers).
---------------------------------------------------------------------------

    \10\ See, e.g., BNSF Status Report, Interim Update 7, Dec. 2, 
2022, Urgent Issues in Freight Rail Serv.--R.R. Reporting, EP 770 
(Sub-No. 1) (Merchandise OTP = 65% and ISP (referred to as ``Local 
Service Performance'') = 91%); CSXT Status Report Interim Update 3, 
Dec. 2, 2022, Urgent Issues in Freight Rail Serv.--R.R. Reporting, 
EP 770 (Sub-No. 1) (Manifest TPC w/in 24 Hours = 82% and ISP/FMLM = 
87%); NSR Status Report, Interim Update 5, Dec. 2, 2022, Urgent 
Issues in Freight Rail Serv.--R.R. Reporting, EP 770 (Sub-No. 1) 
(Merchandise TPC = 82% and ISP (referred to as Local Operating Plan 
Adherence) = 78%); and UP Status Report, Interim Update 4, Dec. 2, 
2022, Urgent Issues in Freight Rail Serv.--R.R. Reporting, EP 770 
(Sub-No. 1) (TPC Manifest = 70% and ISP (referred to as FMLM) = 
91%). See also NPRM, 88 FR at 63901 (the carriers recognized that 
their performance during the early 2020s fell below reasonable 
service expectations).
---------------------------------------------------------------------------

    The same is true of the service consistency standard in part 1145. 
It is clear from the carriers' reports that a 20% increase in transit 
time can indicate the presence of significant service issues. In Docket 
No. EP 770 (Sub-No. 1), the Board required BNSF, CSXT, NSR, and UP to 
report a target system velocity for the period coming

[[Page 38657]]

out of the crisis of the early 2020s.\11\ The data that the Board has 
collected on train speed informs the reasonableness of the service 
consistency standard, even though that standard measures increases in 
transit time rather than decreases in train speed.\12\ For each 
carrier, a 20% drop from the carrier's target velocity \13\ would 
correspond to service as bad as or worse than the carrier's service 
during what clearly were highly problematic periods on the network, as 
indicated by average train speeds that the carriers reported for those 
periods. See United States Rail Service Issues--Performance Data 
Reporting, EP 724 (Sub-No. 5) and data submitted to the Board pursuant 
to 49 CFR part 1250.\14\ Even where velocity was reduced by less than 
20% from the carrier's target velocity, the carriers recognized that 
the reduction in velocity imposed significant burdens on shippers.\15\
---------------------------------------------------------------------------

    \11\ The target system velocities that the carriers reported are 
as follows: BNSF--Overall Velocity = 26 mph (BNSF Status Report, 
Interim Update 7, Dec. 2, 2022, Urgent Issues in Freight Rail 
Serv.--R.R. Reporting); CSXT--(STB LOR Velocity = 24.2 mph (CSXT 
Status Report Interim Update 3, Dec. 2, 2022, Urgent Issues in 
Freight Rail Serv.--R.R. Reporting); NSR--System Velocity = 22 mph 
(NSR Status Report, Interim Update 5, Dec. 2, 2022, Urgent Issues in 
Freight Rail Serv.--R.R. Reporting); and UP--Car Velocity = 207 
(Status Report, Interim Update 4, Dec. 2, 2022, Urgent Issues in 
Freight Rail Serv.--R.R. Reporting (note that UP reports its 
velocity as measuring the average daily miles a car moves on UP's 
network)).
    \12\ Train speed is based on the time that it took a train to 
cover the distance between two terminals. See 49 CFR 1250.2(a)(1). A 
reduction in train speed means that the train sat idle for a longer 
time between terminals, without saying anything about how long the 
train sat idle at a terminal. In contrast, an increase in transit 
time could arise out of increased delays at a terminal and/or 
increased delays between terminals. It is reasonable to conclude 
therefore that, during periods when a carrier's average train speeds 
were reduced by a significant percentage, transit times over the 
carrier's system likely increased by the same percentage or a higher 
percentage.
    \13\ The Board recognizes these velocity figures are system 
averages, and it explains below how its service consistency standard 
accounts for variability across lanes.
    \14\ For example, a 20% drop for BNSF from its target would be 
20.8 mph. The lowest average train speed BNSF has experienced since 
reporting began under 49 CFR part 1250 occurred in the March 29, 
2019 reporting week with a system velocity of 22.3 mph. This was due 
to extreme flooding in the Midwest at that time. See ``Railroads' 
flood-ravaged Midwestern tracks trigger emergency declaration,'' 
Progressive Railroading (Mar. 21, 2019), 
www.progressiverailroading.com/class_is/news/Railroads-flood-
ravaged-Midwestern-tracks-trigger-FRA-emergency-declaration--57161. 
Even during the service problems of the early 2020s, BNSF's lowest 
average train speed was 24 mph--a drop of only 7.69% from BNSF's 
target velocity. For CSXT, a 20% drop from its target would be 19.36 
mph. The lowest average train speed CSXT has experienced since 
reporting began under 49 CFR part 1250 occurred in the August 16, 
2017 reporting week with a system velocity of 18.4 mph. The Board 
held a hearing on CSXT's service issues at this time. See Public 
Listening Session Regarding CSXT's Rail Serv. Issues, EP 742 (STB 
served Aug. 24, 2017). A 20% drop for NSR from its target would be 
17.6 mph. NSR had an average train speed of 17.6 mph in the November 
5, 2021 reporting week and 17.0 mph in the November 24, 2021 
reporting week. The 17.0 mph is the lowest recorded average train 
speed for NSR since reporting began. For UP, its average train speed 
was 24 mph for the reporting week of May 5, 2023. A 20% drop from UP 
from this level would be 19.2 mph. The lowest average train speed 
that UP has experienced since reporting began in under 49 CFR part 
1250 occurred in the March 29, 2019 reporting week with a system 
velocity of 21.3 mph. As with BNSF, this low velocity was due to 
extreme flooding in the Midwest at that time. Even during the 
service problems of the early 2020s, UP's lowest average train speed 
was 22.8 mph--a drop of only about 5% from UP's target velocity. To 
access data filed pursuant to 49 CFR part 1250 visit <a href="http://www.stb.gov/reports-data/rail-service-data/">www.stb.gov/reports-data/rail-service-data/</a> (in table under ``Individual Carrier 
Performance Data'' select the individual railroad; then click the 
most current hyperlink; then filter by date, average train speed, 
and carrier).
    \15\ For example, during the week of April 15, 2022, UP had an 
average train speed of 22.8 mph--only 5% below UP's target of 24 
mph. See id. During the Board's hearing in April 2022, UP 
acknowledged that even that reduction in velocity represented a 
failure to meet reasonable public demand. See testimony of Eric 
Gehringer VP of Operations at UP at the Apr. 27, 2022 Urgent Issues 
hearing and Testimony of Steve Bobb Chief Marketing Officer at BNSF 
Hr'g Tr. 805:8-813:19, and 813:11-17, Apr. 27, 2022, Urgent Issues 
in Freight Rail Serv., EP 770 (``We know we are not currently 
meeting our customer's expectations. I want to reinforce our 
commitment to restoring network velocity so that we can deliver the 
quality of service our customers have come to expect, and position 
ourselves to grow with our customers, long-term.'') See also UP's 
10-K filing with the SEC, which is available at <a href="http://www.sec.gov">www.sec.gov</a> (open 
tab ``Filings'', select ``Search for Company Filings'', and then 
select ``EDGAR full text search'').
---------------------------------------------------------------------------

    This evidence is corroborated by testimony of shippers in Docket 
No. EP 770, which shows that shippers were complaining about drops in 
velocity of less than 20% during the early 2020s.\16\ When a shipper 
uses railcars that the shipper supplies itself, any significant 
reduction in the velocity of those cars through the system means that 
the cars are substantially less productive, resulting in adverse 
impacts on the shipper's costs, revenues, or both. See, e.g., Hr'g Tr. 
551:6 to 551:14, 568:12 to 569:9, Apr. 27, 2022, Urgent Issues in 
Freight Rail Serv., EP 770. Shippers that rely on carrier-supplied cars 
may not have the same concern about fleet productivity but, as with 
other shippers, would still be impacted by the inventory cost of 
undelivered freight. A significant reduction in velocity might also be 
associated with reduced availability of carrier-supplied cars, to a 
shipper's detriment.
---------------------------------------------------------------------------

    \16\ At the April 2022 hearing in Docket No. EP 770, several 
shippers testified about the burdens associated with increased 
transit times. See, e.g., Hr'g Tr. 73:7-13, Apr. 26, 2022, Urgent 
Issues in Freight Rail Serv., EP 770 (Cargill testifying that rail 
service deterioration since the fourth quarter of 2021 resulted in a 
15% increase in transit time for its private fleet); Hr'g Tr. 364:18 
to 367:15, Apr. 26, 2022, Urgent Issues in Freight Rail Serv., EP 
770 (increased transit days resulting from rail service issues ``has 
had a huge financial impact'' on Molson Coors); Hr'g Tr. 551:6-8, 
Apr. 27, 2022, Urgent Issues in Freight Rail Serv., EP 770 (NITL 
testifying that ``transit times in the first quarter this year have 
increased by 15% over pre-pandemic levels due to crew and power 
shortages''); Hr'g Tr. 558:12-18, Apr. 27, 2022, Urgent Issues in 
Freight Rail Serv., EP 770 (ASLRRA testifying that, since the fourth 
quarter of 2020, one member company ``experienced significant 
deterioration in rail service'' including transit times that 
increased by six days and variability of transit that made it 
``impossible for shippers to plan their business'').
---------------------------------------------------------------------------

    In all, record evidence indicates the conservative nature of the 
service consistency standard in part 1145, which reserves federal 
intervention for an increase in transit time of more than 20%. In the 
absence of a proven affirmative defense, such an increase in transit 
time provides sufficient indicia of service problems that are 
inconsistent with meeting customer and carrier expectations. In effect, 
such an increase points sufficiently to the potential value of 
introducing an additional line haul carrier.
    To the extent that some commenters argue that the performance 
standards in part 1145 might be overinclusive, i.e., counting as a 
``failure'' service that would not prove to be inadequate in the 
market, the public interest is protected both by the provisions in part 
1145 for consideration of factors that could work against a 
prescription and by the specific and limited nature of regulatory 
intervention under part 1145. Regulatory intervention--again, the 
prescription of an appropriately defined and scoped reciprocal 
switching agreement--would give the petitioner a service option when 
there is a factual predicate for concluding that intervention is 
warranted. Petitioners have the incentive to select, over the duration 
of the prescribed agreement, the more efficient and responsive carrier. 
To the extent that the performance standards might be underinclusive, 
counting as a ``pass'' service that would have proven to be inadequate 
in the market, the public interest is protected by the opportunity for 
the affected shipper or receiver to seek a prescription under the 
Board's other regulations. In all cases, the public interest is 
protected not only by the performance standards themselves, but also by 
the opportunity that carriers would have, on a case-by-case basis, to 
demonstrate an affirmative defense, infeasibility, or undue impairment 
to their ability to serve other customers. By ensuring that application 
of the performance standards is not the end of the inquiry, part 1145 
precludes a prescription when sufficient countervailing public interest 
has been

[[Page 38658]]

demonstrated. In addition, as discussed in Legal Framework, the Board's 
paramount interest in establishing an expeditious process for 
addressing service-based reciprocal switching petitions and fostering a 
sound rail transportation system is best supported by a process that 
does not require protracted litigation.
Carriers' Objections
    According to Class I rail carriers, the levels of the performance 
standards in part 1145 are not adequately supported by record evidence. 
The carriers allege several errors in this respect. First, according to 
AAR, the levels of the standards were inappropriately derived from data 
in Docket No. EP 770 (Sub-No. 1) that shows system-average performance. 
According to AAR, system-average performance does not necessarily 
indicate the level of performance that constitutes adequate service 
over a given lane or at a given time. (AAR Comments 46-50; see also 
CPKC Reply at 2, 8; R.V.S. Workman & Nelson at 19-23.) In addition, 
according to AAR, system-average performance does not distinguish 
between common carriage service and contract service. AAR suggests that 
this distinction is relevant because, according to AAR, contract 
customers might have agreed to different levels of service. (AAR 
Comments 9, 49-50; V.S. Orszag/Eilat 7, 21-24; see also CN Comments 5-
6; CSXT Comments 14-15.)
    Second, according to UP, it is inappropriate to rely on the data in 
Docket No. EP 770 (Sub-No. 1) because UP used one-week periods to 
measure its performance (i.e., UP reported for each week the percentage 
of shipments that it delivered on time during that week). UP asserts 
that a carrier's level of performance over one-week periods cannot 
reasonably be used to extrapolate a reasonable level of performance 
over 12-week periods as provided for in part 1145. (UP Comments 4-5.)
    Third, according to UP, it is problematic to base the levels of the 
performance standards on the data in Docket No. EP 770 (Sub-No. 1) 
because the carriers did not necessarily report their performance in 
the same way that compliance with the performance standards in part 
1145 will be measured. For example, UP considered itself to have 
succeeded in completing a line haul on time if UP met its original trip 
plan as adjusted to account for delays encountered en route. In 
contrast, under part 1145, a rail carrier will be considered to have 
succeeded only if it came within 24 hours of the original estimated 
time of arrival, without adjustment for delays encountered en route. UP 
implies that, due to how carriers reported their performance in Docket 
No. EP 770 (Sub-No. 1), the data there overstates actual performance as 
compared to how performance will be measured under part 1145. (UP 
Comments 6.)
    Finally, in its attempt to show that the performance standards in 
part 1145 are not adequately supported, AAR conducted a study of 
transit times. AAR submitted the study in its reply comments, as a 
result of which other parties did not have the opportunity to comment 
on the study. The study was based on transit times for all movements 
over Class I rail carriers from 2020 to 2023, with some exclusions. 
(AAR Reply, R.V.S. Baranowski & Zebrowski at 5-6.) The study purported 
to show that a year-over-year decrease in velocity of 20% would capture 
about 53.9% of the movements in 2020, about 76.6% of the movements in 
2021, about 82.5% of the movements during 2022, and about 65.5% of the 
movements during 2023. (Id. at 7.) AAR concludes, based on its study, 
that it is typical for shipments to experience increases (and 
decreases) in transit time from one year to the next and that therefore 
the transit time standard does not capture only inadequate service. 
(Id. at 4-5.) AAR adds that its analysis showed no difference between 
consistency in serving captive customers and consistency in serving 
other customers. AAR concludes on that basis that the prescription of a 
reciprocal switching agreement would not necessarily cure an increase 
in transit time. (Id. at 5-6.)
The Board's Assessment
    The Board rejects each of the foregoing arguments. First, contrary 
to carriers' suggestion, it is reasonable for system-average 
performance to inform the levels of the performance standards in part 
1145. In the Board's experience, system-average performance is a strong 
indicator of the capability of the rail system to meet the public need 
for transportation service. While there is heterogeneity in lanes and 
traffic, and while variations can impact different geographies and 
businesses differently, the specific performance measurements under 
part 1145 largely factor in these differences. For example, the 
reliability standard in part 1145 is based on the estimated time of 
arrival that the carrier originally predicted. In setting the OETA, the 
carrier can account for the characteristics of the given lane (and, by 
extension, the characteristics of the shipper's traffic \17\) and 
likely delays. As a result, this type of measurement essentially 
controls for lane and traffic characteristics, so service over one lane 
is no more likely than service over another lane to fail the 
reliability standard. The consistency standard in part 1145 is based on 
how long it took the carrier to deliver the shipment over the same lane 
and over the same 12-week period during the previous year. This 
approach essentially controls for differences between service over a 
lane that has a longer-than-average transit time and service over other 
lanes.
---------------------------------------------------------------------------

    \17\ Under the definition of the term ``lane,'' the Board states 
that ``shipments of the same commodity that have the same point of 
origin and the same designated destination are deemed to travel over 
the same lane, regardless of which route(s) the rail carrier uses to 
move the shipments from origin to destination.'' 49 CFR 1145.1. 
Through this definition, the Board is eliminating potentially flawed 
comparisons between traffic of different characteristics (e.g., 
differences by commodity) and between traffic with different origin-
destination pairs.
---------------------------------------------------------------------------

    A similar analysis applies to seasonal variations in rail service. 
For example, because a railroad can account for likely delays in 
setting OETA, service in one season is no more likely than service in 
another season to fail the reliability standard. In the case of an 
extreme weather-related event, that event could provide an affirmative 
defense to the extent that the event could not reasonably be predicted 
or mitigated. As for the fact that the system-wide data in Docket No. 
EP 770 (Sub-No. 1) included service to contract customers, the Board 
finds that detail to be irrelevant. In the Board's experience, most 
contracts do not establish standards for quality of service and, in any 
event, the EP 770 data does not establish whether carriers were 
providing service consistent with any contractual commitments that 
might have applied.
    Second, contrary to UP's suggestion, it is reasonable to use 
system-average performance as reported for one-week periods as the 
basis for assessing performance over a 12-week period. The Board has 
accounted for any volatility that might have resulted from week-to-week 
reporting by using records of system-average performance over the 
course of several years and by relying heavily on customers' reasonable 
service expectations and carriers' performance targets.
    Third, the ``apples to oranges'' problem that UP describes is both 
substantially overstated and ultimately irrelevant. As would be 
expected, in Docket No. EP 770 (Sub-No. 1), railroads that adjusted 
their original trip plans for delays that they encountered en route 
appeared to perform better than carriers that did not make those 
adjustments. The incremental difference between the two groups of rail 
carriers

[[Page 38659]]

tended to be fairly constant.\18\ As a result, the Board can reasonably 
discern what system-average performance would have been across the 
industry if all carriers had reported their performance on the same 
basis.
---------------------------------------------------------------------------

    \18\ For example, the Board observes a reasonably strong linear 
association between UP's reliability data and BNSF's reliability 
data as reported in Docket No. EP 770. UP and BNSF operate in 
similar geographical environments, with approximately the same route 
miles and employment levels. In reporting reliability, UP adjusted 
its estimated time of arrival to reflect delays that UP encountered 
en route when those delays were not caused by UP. (See UP Comments 
at 6.) BNSF did not do so. During 85 weeks of the reporting period 
(May 13, 2022 to December 22, 2023), there was a correlation of 0.55 
between reliability data for UP and reliability data for BNSF. The 
magnitude of the difference between the two carriers was fairly 
constant after adjusting for natural shocks (such as weather-related 
incidents) that each carrier may individually have experienced; for 
55 of the 85 weeks of the difference in the two carriers' 
reliability data fell within a 2.9% to 12.1% range. Overall, UP had 
77 weeks of better performance than BNSF. The consistency of the 
difference indicates that the difference was due to the difference 
in how the two carriers reported their reliability data.
---------------------------------------------------------------------------

    Of equal importance are the details of the reliability standard in 
part 1145. A carrier would fail to meet the reliability standard only 
if, over a 12-week period, the carrier fell below 70% in meeting its 
OETA plus or minus 24 hours. The general range of the reliability 
standard recognizes that, in the ordinary course of rail service, a 
shipment might encounter a certain number of unanticipated delays en 
route. The specific percentage (70%) provides an additional cushion 
between ordinary service and the possibility of regulatory 
intervention, as suggested by the data that the Board collected in 
Docket No. EP 770 (Sub-No. 1)--data that was largely collected during 
the major service problems of the early 2020s. The Board reasonably 
expects that rail service in the ordinary course will be better than 
rail service during that period. The 24-hour grace period provides even 
more cushion. In effect, the reliability standard in part 1145 provides 
for regulatory intervention on a conservative basis. The 70% standard 
is not as conservative as the 60% standard that the Board inquired 
about in the NPRM but--in the Board's judgment, based on comments and 
further analysis--provides appropriate ground for considering whether 
to prescribe a reciprocal switching agreement. See Performance 
Standards.
    Finally, AAR's study of transit times does not persuade the Board 
that the performance standards in part 1145 would capture typical rail 
service. One of the glaring deficiencies in AAR's study is that it 
compared transit times from year to year during the early 2020s, when 
rail service was faltering and erratic. It would be unreasonable to 
conclude that increases in transit times during that period reflected 
variations in transit times that might be expected in the ordinary 
course of rail operations; if the Board were to accept AAR's study, the 
Board would implicitly and unreasonably conclude that the years that 
AAR used in its study provide the proper baseline for assessing changes 
in transit time.

Performance Standards

Service Reliability: Original Estimated Time of Arrival

    As discussed in the NPRM, the proposed service reliability standard 
would measure a Class I rail carrier's success in delivering a shipment 
near its OETA, i.e., the estimated time of arrival that the rail 
carrier provided when the shipper tendered the bill of lading for 
shipment. NPRM, 88 FR at 63903. The OETA would be compared to when the 
car was delivered to the designated destination. Id. Application of the 
service reliability standard would be based on all shipments that the 
shipper tendered to the carrier over a given lane over 12 consecutive 
weeks. Id.\19\
---------------------------------------------------------------------------

    \19\ Under part 1145, once a carrier has communicated an OETA to 
a customer, that time will not be changed to reflect any subsequent 
change to the original trip plan of the car, no matter the cause of 
that change. As a result, a carrier will be deemed to miss the OETA 
for cars that are delayed due to a cancelled or annulled train if 
cars are not delivered within 24 hours of the original estimated 
time of arrival.
---------------------------------------------------------------------------

    Using data that Class I carriers provided in Docket No. EP 770 
(Sub-No. 1) as a reasonable starting point, the agency proposed a 
reliability standard of 60%, where a carrier would meet the standard 
if, over a period of 12 consecutive weeks, the carrier delivered at 
least 60% of the relevant shipments within 24 hours of the OETA. Id. at 
63903-04. The Board also suggested that the reliability standard could 
be set by rule to escalate one year after the rule took effect. Id. at 
63904. The Board sought comment on the percentage at which the 
reliability standard should be set, what the applicable grace period 
should be, and other matters relevant to the reliability standard. Id. 
at 63903-04.
Reasonableness of Using OETA
    CPKC questions whether OETA is a meaningful reference point. 
According to CPKC, nearly half of its shipments arrive a day or more 
after the OETA. CPKC claims that it is infeasible to try to provide a 
more accurate OETA because, according to CPKC, there are too many 
routine factors that contribute to variations from the company's 
original trip plan. (See CPKC Reply, R.V.S. Workman & Nelson 15-16.)
    Contrary to CPKC's suggestion, it is reasonable to use OETA data 
over a 12-week period to provide indicia of the overall reliability of 
a carrier's service for purposes of part 1145. Rail carriers bring 
their considerable expertise to the task of developing OETAs. Carriers 
typically study the factors that affect transit time over a lane, 
account for those factors through seasonal or other appropriate 
tolerances, and apply those tolerances in setting OETAs. CPKC, which is 
the only carrier to question use of OETA, has failed to convince the 
Board that the company cannot adopt a similar approach.
OETA Percentage
    Many shipper organizations ask the Board to set the reliability 
standard (when based on a 24-hour grace period) at more than 60%. For 
example, the Coalition Associations ask the Board to set the percentage 
at 70%. (Coal. Ass'ns Comments 22.) They claim that the 70% threshold 
is attainable, is more consistent with Class I carriers' own 
expectations of the quality of service that they should provide, and 
better reflects the threshold at which poor service reliability has 
significant operational consequences for rail customers. (Id. at 24.)
    LyondellBasell urges the Board to adopt the 70% standard proposed 
by the Coalition Associations. (LyondellBasell Comments 2.) It asserts 
that the higher standard is more in line with the level of service 
customers require to conduct their business. (Id.) LyondellBasell notes 
that, when railroads fail to deliver shipments close to the OETA, it 
incurs: (1) increased costs from diverting traffic to other sub-optimal 
modes of transportation; (2) lack of products at distribution 
facilities, which in turn has required LyondellBasell to use 
inefficient distribution sites and means of transportation; and (3) 
reduced production rates, shutdowns, or both for its own and its 
customers' facilities. (Id.) Even at reliability levels at or above 
70%, according to LyondellBasell, the company incurs a substantial 
burden on its operations. (Id.) For example, because most polymer 
plants produce materials coming off the production line directly into 
railcars as the storage receptacle, LyondellBasell will likely have 
already reduced its production rates at such polymer sites. (Id. at 2-
3.)
    Other shipper groups ask the Board either to set the reliability 
standard at more than 70% at the outset or eventually to escalate the 
standard to above 70%. (DCPC Comments 6-8 (80% in year 1 and 90% in 
year 2); NGFA

[[Page 38660]]

Comments 12 (supports ``closer to 100%''); PRFBA Comments 7 (80%); 
GISCC Comments 5 (80%); AFPM Comments 8-9 (65% in year 1, 70% in year 
2, 75% in year 3, and 80% in year 4).) API argues that the second-year 
standard should be set at 80% to 85% and that, even at higher levels of 
performance by rail carriers, there are adverse impacts on the public 
interest. (API Comments 3-4.) API adds that service levels affect labor 
decisions made by the shipper, and that late shipments result in lost 
production time; overtime labor; increased transportation costs, 
demurrage, administrative burden, storage costs, and private railcar 
fleets; and loss of business opportunities. (Id. at 4.) NSSGA and EMA, 
which seek a reliability standard of 80% or higher, claim that at 60% 
their members would need to curtail operations or ship by truck. (NSSGA 
Comments 6-7; EMA Comments 6.) EMA adds that, for some of its members, 
trucking is not an option at all. (EMA Comments 6.)
    Railroads oppose the 60% reliability standard as well as any other 
reliability standard, arguing that there is insufficient record 
evidence to support such a standard. Railroads otherwise do not comment 
on the level at which the reliability standard should be set. As 
explained in the Analytical Justification section above, however, the 
Board has sufficient justification for setting its standards based on 
credible evidence of reasonable service expectations and evidence that 
the Board has collected since 2022 in investigating the performance of 
Class I rail carriers. AAR adds that what a customer perceives as 
service that best meets its individual ``needs and requirements'' may 
run counter to the interests of other shippers and the health of the 
overall network that serves many shippers. (AAR Reply 39.) According to 
AAR, a standard that bypasses consideration of other shippers or the 
network as a whole--or the question whether a switch would remedy the 
shipper's service concerns--would not be consistent with the approach 
Congress directed. (Id.)
    The Board will set the reliability standard at 70%.\20\ Although 
several shippers support a higher OETA standard based on the argument 
that it would be ``attainable'' by the railroads, that is not the basis 
for the Board's decision here. The reliability standard, like the other 
metrics, grows out of shippers' reasonable service expectations, 
carriers' performance records, and carriers' performance goals without 
specifically rendering judgment on the level of reliability that rail 
carriers might in theory attain. As discussed above, many shippers have 
commented that a reliability standard of 60% is too low, as service 
even above that level exposes shippers to significant problems, 
including increased costs and production delays. A number of shipper 
organizations indicate that their members are impacted by poor service 
even when the carrier provides service above 60% reliability (measured 
as OETA + 24 hours). For example, PRFBA explains:
---------------------------------------------------------------------------

    \20\ As discussed later in this decision, the 70% reliability 
standard will apply not only to cars that arrive more than 24 hours 
after the OETA but also those that arrive more than 24 hours earlier 
than the OETA.

    [T]hat 60%, and indeed even 70%, represent far too low a bar for 
service reliability. Under the proposed rule, even those carriers 
who meet the standard with 60% nearly on-time performance would 
force some PRFBA members to shut down their plants and still others 
frantically to seek out alternative transport by truck. There are 
not enough trucks or truck drivers to keep up with that demand, to 
say nothing of the greater expense passed onto the consumer and 
drastically greater polluting emissions caused by trucking goods as 
compared with rail shipping. Moreover, for some PRFBA members, 
trucking goods simply is not an option altogether. Also, all PRFBA 
members suffer from the underutilization of their railcars whenever 
---------------------------------------------------------------------------
service is poor.

(PRFBA Comments 6-7.)

    The Board specifically requested that shippers identify the point 
at which there are negative business impacts from poor reliability in 
rail service, see NPRM, 88 FR at 63904, and the information provided by 
shippers supports a finding at this point that a 70% level of 
reliability is reasonable as a reflection of service expectations.
    The 60% standard in the NPRM was also a conservative proposal. As 
the Board explained, much of the underlying Docket No. EP 770 (Sub-No. 
1) data in the NPRM reflected a challenging service period. Indeed, 
overall on-time performance for BNSF, CSXT, NSR, and UP had fallen from 
a pre-pandemic average of 85% in May 2019 to just 67% in the last week 
of May 2022, as crew shortages plagued rail service. See Stephens, 
Bill, Data Reported to Federal Regulators Reveal Extent of 
Deterioration in Rail Service--Trains (June 9, 2022). The Board found 
that 60% was a reasonable potential starting point for determining the 
reliability standard because it reflected a level that even the 
carriers acknowledged was far below expectations, but the Board also 
proposed an alternate standard that would escalate to 70% one year 
after the effective date of the rule, reflecting the view that service 
during that challenging time might not be the appropriate long-term 
measure for service performance for purposes of part 1145. Not only is 
that view supported by shippers' comments detailing the negative impact 
of service even above the 60% reliability standard, Docket No. EP 770 
(Sub-No. 1) data from last December does in fact show that carriers are 
performing better. Indeed, data for the week ending December 22, 2023, 
indicates overall on-time performance of the four carriers averaging 
80.1%. See Urgent Issues in Freight Rail Serv.--R.R. Reporting, EP 770 
(Sub-No. 1), slip op. at 4 (STB served Jan. 31, 2024). Considering this 
data, the comments from shippers about negative impacts to their 
businesses, and the overall framework in which failure to meet a 
service standard acts as a mechanism--with appropriate protections--for 
switching (as opposed to a different, more intrusive, or more severe 
form of regulatory intervention), a 70% standard is therefore 
reasonable.
    A 70% standard is also consistent with railroads' stated, near-term 
performance goals as reported in Docket No. EP 770. As noted in the 
NPRM, BNSF, CSXT, NSR, and UP each identified a target for its 
systemwide weekly percentage of manifest railcars placed within 24 
hours of OETA (as reported in Docket No. EP 770 (Sub-No. 1)) that the 
carrier would meet beginning May 2023, and these targets average 
approximately 74%. NPRM, 88 FR at 63903. The 70% reliability standard 
in the final rule remains below that average [as well as the average in 
more recent Docket No. EP 770 (Sub-No. 1) reports]. See Analytical 
Justification.
    While the current record supports a finding that a reliability 
standard of 70% is reasonable, the Board declines at this time to set 
the reliability standard at a higher level or to provide by rule for 
escalation of that standard as requested by some shipper interests. The 
Board concludes that the better course of action is to gain experience 
under the 70% standard and gauge the effectiveness of part 1145 before 
considering whether to raise the standard above 70%.
Observation Period
    Several shipper groups ask that a petitioner be allowed to rely on 
less than 12 weeks of data. (EMA Comments 6 (six weeks); PRFBA Comments 
7 (six weeks); GPI Comments 3 (eight weeks); GISCC Comments 5 (four to 
six weeks).) According to NSSGA, which requests a six-week period, 12 
weeks of bad service would have a ``devastating

[[Page 38661]]

impact'' on NSSGA members' operations. (NSSGA Comments 7.) Similarly, 
AFPM asserts that allowing poor service to continue for even six weeks 
would severely hurt refiners and petrochemical manufacturers, causing 
curtailments in output and even shutdowns. (AFPM Comments 9.) AAR 
responds that the record before the Board provides no basis to conclude 
that any of those changes would help the Board accurately and 
effectively identify situations where a service inadequacy exists and 
warrants regulatory intervention. (AAR Reply 41.) According to AAR, 
such changes would significantly complicate the proposed rule's 
operation and risk generating a large number of false positives. (Id.)
    The Board will use an observation period of 12 weeks as proposed in 
the NPRM. Using a 12-week observation period means that the OETA 
standard will not be triggered by a service problem of relatively short 
duration, unless the problem is of such severity that it nevertheless 
results in failure to meet the 70% standard over the 12-week period. 
This approach will tend to reserve regulatory intervention under part 
1145 for cases in which there had been a more chronic problem in 
serving the petitioner. A chronic but not necessarily acute problem is 
the type of problem that, compared to other types of service problems, 
is more likely to benefit from the introduction of rail-to-rail 
competition as provided for in part 1145. For acute service problems, 
shippers may seek relief under parts 1146 and 1147, without waiting for 
a 12-week observation period to end.
    NSR recommends measuring performance under the reliability standard 
over quarters of the calendar year, rather than over a rolling 12-week 
period. According to NSR, using a rolling 12-week period would allow 
shippers to petition for a prescription based on performance that did 
not reflect the carrier's typical performance or indicate an ongoing 
service problem. (NSR Comments, V.S. Israel 3, 14; see also UP Comments 
19 (encouraging an approach based on the last calendar quarter to 
mitigate the burden of data production).) The Board declines to adopt 
NSR's recommendation. To use quarters of the calendar year as the 
observation period would make the standard less likely to identify 
service for which the public interest would be served by introducing an 
alternate rail carrier (e.g., a carrier could miss the OETA for 22 
weeks and would not fail the standard if half of those weeks were in 
one quarter and the other half were in the next quarter).
The Definition of OETA
    AAR notes that the definition of OETA in the NPRM differs from the 
definition of OETA in the demurrage setting and asserts that the 
definition in part 1145 should conform to the definition that is used 
for purposes of demurrage. (AAR Comments 51-52.) Under proposed Sec.  
1145.1, OETA is provided upon tender of a bill of lading. NPRM, 88 FR 
at 63912-13. For purposes of demurrage billing, OETA is provided after 
the shipment is physically released to the carrier or received by the 
carrier in interchange and is based on the first movement of the origin 
carrier. See 49 CFR 1333.4(d)(1). AAR claims that having two different 
definitions creates risk of confusion and would lead to duplicative 
efforts. (AAR Comments 51-52.) Individual railroads also call for OETA 
to be measured at time of release. (CN Comments 45; UP Comments 6.)
    The Board will not change the definition of OETA under part 1145. 
The demurrage OETA definition, while appropriate for part 1333's 
``minimum'' informational purposes, does not meet the goals of this 
rulemaking. As noted by the Coalition Associations, to use the OETA 
that is based on the carrier's first movement of the shipment rather 
than tender of the bill of lading would not capture a carrier's delay 
in picking up a car that had been tendered for shipment. (Coal. Ass'ns 
Reply 29.) And, if the carrier failed the reliability standard due to 
the shipper's delay in releasing the car, that could be raised as an 
affirmative defense. See Affirmative Defenses.
Delivery at Interchange
    In the NPRM, the Board proposed that, in the case of interline 
service where the shipment is transferred between line-haul carriers at 
an interchange en route, the shipment is deemed to be delivered when 
the receiving carrier acknowledges receipt of that shipment. NPRM, 88 
FR at 63904, 63912. Several commenters raised concerns with this 
approach.
    CN asserts that this approach fails to account for cases in which 
the shipment arrived at the interchange but the receiving carrier is 
unable to accept the shipment. (CN Comments 48-49.) UP similarly 
asserts that a car should be deemed to be delivered upon ``delivery in 
interchange.'' According to UP, ``delivery in interchange'' occurs when 
a railroad moves the car past a designated automatic equipment 
identification reader or places the car on a designated interchange 
track, depending on the specific interchange that is involved. (UP 
Comments 7.) UP claims that a car can potentially sit on an interchange 
track for several days after delivery and before the subsequent carrier 
acknowledges receipt, when the matter is out of the delivering 
carrier's control. (Id.; see also API Comments 4 (suggesting that the 
gap between delivery and receipt can last for several hours).) The 
Coalition Associations respond that no carrier offers a practical 
solution to address concerns about a gap, but that AAR's own rules for 
assigning responsibility for car hire provide a clear and appropriate 
framework for determining when interchange occurs, including in 
situations where the receiving carrier causes an interchange delay. 
(Coal. Ass'ns Reply 43.)
    The Board will define ``delivery'' at the interchange using UP's 
proposal. Although the Board suggested that in case of a dispute about 
a gap at the interchange it would be guided by interchange rules, NPRM, 
88 FR at 63903, UP's approach is superior. While the car hire data is 
more accurate, it is more difficult to retrieve and can only be used 
after any disputes are resolved. In contrast, Delivery in Interchange 
data is routinely reported to the shipper on a real time basis. As 
such, based on UP's approach, a car will be deemed delivered at an 
interchange when it is moved past a designated automatic equipment 
identification reader or placed on a designated interchange track, 
depending on the specific interchange location involved. However, if 
there are disputes about the accuracy of a delivery time by either the 
customer or the receiving railroad, the Board can use car hire 
accounting records to decide the issue.
Delivery at Customer's Facility
    For deliveries to a customer's facility, the Board proposed to 
define ``delivery'' as when a shipment either is actually placed at the 
designated destination or, in given circumstances, is constructively 
placed at a local yard that is convenient to the designated 
destination. NPRM, 88 FR at 63912.
    UP notes that for traffic it delivers to customer facilities, UP's 
Trip Plan Compliance (TPC) measure for manifest traffic measures 
compliance based on when the car is delivered to the customer facility, 
regardless of whether it spends time in constructive placement. (UP 
Comments 8.) For ``order in'' customers--customers who by prior 
agreement have UP hold cars in serving yards pending the recipient's 
request for delivery--UP ``stops the clock'' during the time a car 
spends in constructive placement for purposes of measuring TPC. (Id.) 
If ``spot on arrival''

[[Page 38662]]

customers--customers with facilities where railcars may be placed 
without placement instructions--cannot accept delivery when their cars 
arrive, UP puts the cars into a hold status then adjusts the time of 
arrival under UP's trip plan when the car is released from that status. 
UP asserts that its calculation method reflects the customer's role in 
the delivery schedule and the full journey of the railcar. (Id.) UP 
asks that the Board conform to the railroad's practice. (Id.)
    The Board will retain its approach from the NPRM and not adopt UP's 
proposal to define delivery as being at a customer's facility. The 
proposed definition of delivery takes into account both situations 
described by UP. For ``order in'' customers, the car would be 
``delivered'' for purposes of OETA when the car is constructively 
placed at a local yard that is convenient to the designated 
destination, which is the time it arrives in the local serving yard and 
is ready for local service in accordance with the rail carrier's 
established protocol. See NPRM, 88 FR at 63903 n.17. The same would be 
true for ``spot on arrival'' customers that are not able to accept 
delivery at the designated destination. If the customer is not able to 
accept delivery, the car is ``delivered'' at the time it arrives in the 
local serving yard and is ready for local service in accordance with 
the rail carrier's established protocol. The Board recognizes that each 
carrier may currently define its trip plan compliance-like metric 
differently, but one of the objectives of this rule is to standardize 
the metrics that will be used for part 1145 so that they may be easily 
understood by shippers, carriers, the Board, and the public. The 
approach from the NPRM accomplishes this. See also Data Production to 
an Eligible Customer.
Unit Trains and Intercity Passenger Trains
    The Board proposed to apply the reliability standard only to 
shipments that are moving in manifest service, not to unit trains. 
NPRM, 88 FR at 63904. The Board explained that, in its experience, 
deliveries of unit trains do not give rise to the same type of concerns 
with respect to meeting OETA. Id.
    A number of shipper groups ask the Board to include unit trains. 
(API Comments 3; AFPM Comments 9 n.15; NSSGA Comments 7; see also FRCA/
NCTA Comments 3.) NGFA disagrees that unit trains do not have the same 
need as manifest trains to be delivered on time. It adds that the 
failure of Class I carriers to deliver unit trains on time can result 
in significant harm to the shipper/receiver and the shipper's/
receiver's customers. (NGFA Comments 12.)
    The Coalition Associations recommend including unit trains and 
using a higher reliability standard (of 90%) for those trains. (Coal. 
Ass'ns Comments 31.) According to the Coalition Associations, a 90% 
standard would better reflect the nature of unit trains, which tend to 
go through few if any interchanges. (Id.) In addition, according to the 
Coalition Associations, a 90% reliability standard for unit trains 
would better reflect the fact that the early or late arrival of a unit 
train (which might consist of 80 or more cars) can have a 
proportionally greater adverse effect on the customer. (Id.)
    The Board will not apply a reliability standard to unit trains for 
purposes of part 1145. Based on Board experience, while manifest 
traffic runs on scheduled trains, unit trains generally do not have 
schedules. They run at various, usually irregular times. And, although 
some railroads have trip plans based on the unique schedule for each 
unit train that are applied to each car on the train, CN, CSXT, and NSR 
do not currently produce trip plans for unit trains. (See CN Comments 
44); Urgent Issues in Freight R.R. Serv.--R.R. Reporting, EP 770 (Sub-
No. 1), slip op. 5 n.16, 6 n.19 (STB served Jan. 31, 2024). It would be 
unduly burdensome to require those carriers to produce trip plans 
(including an OETA) for unit trains for purposes of the reliability 
standard under part 1145, factoring in that problems with the delivery 
of unit trains can also be captured by the service consistency standard 
in part 1145.
    One commenter asks the Board to apply the reliability standard to 
intercity passenger trains. (Ravnitzky Comments 1.) The performance of 
intercity passenger trains is beyond the scope of this proceeding. As 
proposed in the NPRM, part 1145 applies only to Class I freight 
carriers and their affiliates and provides only for the prescription of 
a reciprocal switching agreement, a regulatory action that would not be 
meaningful for intercity passenger trains. Regardless, other statutory 
provisions address on-time performance issues of intercity passenger 
trains. See 49 U.S.C. 24308(f); Compl. & Pet. of Nat'l R.R. Passenger 
Corp. Under 49 U.S.C. Sec.  24308(f)--for Substandard Performance of 
Amtrak Sunset Ltd. Trains 1 & 2, NOR 42175, slip op. at 1 (STB served 
July 11, 2023).
Severity of Delay
    The Coalition Associations suggest significant additions to the 
OETA + 24 hours model. They ask the Board to establish graduated 
reliability standards, where the standard would increase as the 
differential between the OETA and the time of delivery increased. Under 
the Coalition Associations' approach, the reliability standard would be 
set at 70% at OETA + 24 hours, 80% at OETA + 48 hours, and 90% at OETA 
+ 72 hours. (Coal. Ass'ns Comments 4; see also ACD Comments 4.) The 
Coalition Associations also ask the Board to base the standards for the 
24-, 48-, and 72-hour time bands on the average systemwide performance 
of all Class I carriers for those respective bands. (Coal. Ass'ns 
Comments 4.) According to the Coalition Associations, these standards 
would provide a strong incentive to railroads to achieve a reasonable 
level of service reliability that is consistent with changing industry 
conditions. (Id.)
    Others raise concerns that the reliability standard, when based on 
OETA + 24 hours, does not measure the severity of deficiencies in the 
carrier's performance. For example, CSXT suggests that, under the 
reliability standard, a delivery 25 hours after OETA would be treated 
the same as a delivery 25 days after OETA. (CSXT Comments 17-18.) NSR 
recommends replacing OETA + 24 hours with a standard that measures both 
whether a delay has occurred and the severity of delay. (NSR Comments, 
V.S. Israel 13.) NSR specifically recommends use of a service 
reliability ratio, which would measure by what percent of the actual 
duration of the shipment the carrier missed OETA + 24 hours. (Id.)
    The Board will not at this time change the reliability standard to 
account for the severity of a delay. The Board appreciates that its 
approach does not distinguish between failed deliveries that are just 
past the 24-hour mark and cars that are many days past that mark, but 
the Board would like to gauge the effectiveness of its basic concept of 
OETA + 24 hours before considering changes or refinements to account 
for degrees of severity. And, if extremely late deliveries are 
frequent, that could result in the service consistency standard not 
being met. Part 1145 is also not the only course of action a shipper 
will be able to pursue. In the case of more egregious delays, the 
shipper could petition under part 1147 without waiting the 12 week-
observation period provided by part 1145. Where appropriate, the 
shipper could also pursue a separate action based on the common carrier 
obligation.

[[Page 38663]]

Early Cars
    The Coalition Associations ask the Board to clarify that shipments 
that arrive more than 24 hours early do not count as being delivered on 
time. The Coalition Associations suggest that this approach will remove 
any incentive for rail carriers to ``game'' the reliability standard by 
artificially inflating OETAs and note that early cars can cause 
congestion at a shipper's facility. (Coal. Ass'ns Comments 4, 29; see 
also Olin Comments 5.) AAR opposes application of the reliability 
standard to early arrivals and asserts that early deliveries were not 
addressed in the NPRM. (AAR Reply 46-47.) AAR argues that shippers and 
railroads should be able to work together to manage flow into a 
customer facility, including by using constructive placement. (Id.) AAR 
adds that applying the reliability standard to early deliveries could 
encourage carriers to slow down the movement of traffic through their 
systems. (Id.)
    The Board will adopt the proposal and clarify that cars arriving 
more than 24 hours before the OETA will count against the carrier for 
purposes of the service reliability standard. While delivering cars 
excessively early could potentially disrupt a carrier's system, it 
remains a possibility that a carrier could seek to avoid failing the 
standard through such practices. The Board is also persuaded by the 
Coalition Associations' assertion that unexpected early deliveries can 
have significant economic and operational consequences for rail 
customers. (Coal. Ass'ns Comments 29.) When railcars arrive 
unexpectedly early at a rail customer's facility, they can cause 
congestion at the facility that can impair operations. (Id.; see also 
Dow Reply 2 (noting that when raw materials customers order from Dow by 
rail are delayed or arrive excessively early, the customers can 
experience production slowdowns or downtime or may not have appropriate 
staffing to handle the delivery).) Even if a customer has a yard or 
even some extra capacity, it may simply not be ready to accept that car 
for various reasons. And, if the customer does not have the 
infrastructure to accept an early delivery, the customer usually must 
incur demurrage or storage charges. (Coal. Ass'ns Comments 30.)
    AAR claims that constructive placement prevents the problems that 
early arrivals can cause for customers, (AAR Reply 46-47), but the 
Coalition Associations' complaint suggests that constructive placement 
is not solving the problems the shipper groups identify. In the Board's 
experience, railroads usually only begin constructive placement of cars 
to a spot-on-arrival customer once that shipper's facility is full of 
cars and no more cars can be actually placed. See Capitol Materials 
Inc.--Pet. for Declaratory Ord.--Certain Rates & Pracs. of Norfolk S. 
Ry., NOR 42068, slip op. at 10 (STB served Apr. 12, 2004); (see also 
Coal. Ass'ns Comments 29). Constructive placement is therefore often 
not a solution for a customer who is faced with an early arrival.
    While the Board did not specifically propose to cover early 
deliveries in the NPRM, it made clear that it was open to approaches to 
assessing reliability other than the approaches that were specifically 
discussed in the NPRM. See NPRM, 88 FR at 63904. The NPRM stated that 
OETA ``would . . . promote the completion of line hauls near the 
original estimated time of arrival. The on-time completion of line 
hauls allows the shipper to conduct its operations on a timely basis 
while permitting effective coordination between rail service and other 
modes of transportation.'' NPRM, 88 FR at 63903. It was therefore 
foreseeable that the Board might consider early arrivals as a 
circumstance that could negatively affect shippers' operations and 
coordination, as reflected in the Coalition Associations' comments. 
Other parties had full opportunity to respond to the Coalition 
Associations' proposal. See Logansport Broad. Corp. v. United States, 
210 F.2d 24, 28 (D.C. Cir. 1954); Int'l Harvester Co. v. Ruckelshaus, 
478 F.2d 615, 632 n.51 (D.C. Cir. 1973).
Cross-Border Traffic
    CN raises concerns about the application of part 1145 to movements 
that cross into or out of the United States; CN suggests that part 1145 
should apply only to movements that take place entirely within the 
United States. (CN Comments 49-50.) CN also argues that system-wide 
reporting should exclude cross-border traffic and notes that it only 
reported on domestic U.S. trains as part of its reporting for Docket 
No. EP 770 (Sub-No. 1). (Id.)
    The Board will not exclude this traffic from either the service 
reliability standard or the service consistency standard. The Board's 
jurisdiction includes rail transportation ``in the United States 
between a place in . . . the United States and another place in the 
United States through a foreign country; or . . . the United States and 
a place in a foreign country.'' 49 U.S.C. 10501(a)(2)(E)-(F). As to 
cross-border traffic, the Board has jurisdiction to determine the 
reasonableness of a joint through rate covering international 
transportation in the United States and in a foreign country. E.g., 
Can. Packers, Ltd. v. Atchison, Topeka & Santa Fe R.R., 385 U.S. 182, 
184 (1966). However, the Board does not have jurisdiction over 
operations outside of the United States. See 49 U.S.C. 10501(a)(2) (the 
Board's jurisdiction ``applies only to transportation in the United 
States''). Given the Board's jurisdiction, retaining part 1145's 
coverage of such traffic furthers the rule's underlying goal of 
incentivizing carriers to provide a level of service that best meets 
the need of the public.
    However, the Board will limit action under part 1145 to situations 
where there is a distinguishable movement in the United States, 
specifically when the carrier records receipt or delivery at or near 
the U.S. border (including where the shipment is transferred between 
affiliated rail carriers at that point).\21\ At this time, CPKC does 
not record an event for the U.S.-only portions of moves into or out of 
Canada. (CPKC Comments 13.) And it does not appear that requiring CPKC 
to do so would advance the purposes of the rule because, for moves into 
or out of Canada, the record before the Board does not indicate that 
the border has operational significance to customers in terms of 
service reliability. However, if a customer is concerned about service 
for cross-border movements within the Board's jurisdiction but without 
a separately measured U.S. component, the customer could seek relief 
under other statutes or regulations (e.g., part 1147).
---------------------------------------------------------------------------

    \21\ Kansas City Southern historically has used such an approach 
for movements with an origin or destination in Mexico. (CPKC 
Comments 13.)
---------------------------------------------------------------------------

Multiple Lanes
    In the NPRM, the Board explained that the service reliability 
standard generally would apply individually to each lane of traffic to/
from the petitioner's facility. NPRM, 88 FR at 63904. Nonetheless, in 
certain circumstances, the Board proposed that it would prescribe a 
reciprocal switching agreement that governs multiple lanes of traffic 
to/from the petitioner's facility, each of which has practical physical 
access to only one Class I carrier, when (1) the average of the 
incumbent rail carrier's success rates for the relevant lanes fell 
below the applicable performance standard, (2) the Board determines 
that a prescription would be practical and efficient only when the 
prescription governs all of those lanes; and (3) the petition meets all 
other conditions to a prescription. Id. The petitioner could choose 
which lanes to/from its facility to include in

[[Page 38664]]

determining the incumbent rail carrier's average success rate. Id.
    AAR raises various concerns about this approach, including that it 
(1) would not satisfy the ``actual necessity or compelling reason'' 
standard, (2) would undermine the Board's goal of predictability, (3) 
would present serious complexities to the Board, (4) would undermine 
carriers' abilities to plan and invest, and (5) would allow the 
petitioner to use reciprocal switching only for some of the lanes even 
though the Board had found that the reciprocal switching agreement 
would be ``practical and efficient'' only if it governed all of the 
lanes. (AAR Comments 66-69 (quoting NPRM, 88 FR at 63904, 63914).) AAR 
therefore asks the Board to apply the performance standards in part 
1145 only to individual lanes. (AAR Comments 69.) AAR adds that a 
shipper could aggregate lanes in its petition, as a means to increase 
efficiency in proceedings before the Board, provided again that the 
performance standards applied only to each lane individually. (Id.; see 
also CN Comments 20-21.)
    The proposal to allow prescriptions that cover multiple lanes has 
raised a number of questions, (see AAR Comments 68-69), and drew no 
explicit support from shippers. Therefore, in order to keep the 
procedures under part 1145 simple and predictable, the Board will 
withdraw this proposal. Thus, the service reliability standard and 
service consistency standard will only apply individually to each lane 
of traffic to/from the petitioner's facility. This, however, does not 
foreclose the possibility that a petitioner could make a case for 
switching irrespective of particular lanes under another part of the 
Board's regulations, e.g., part 1147.
Additional Proposals
    NSR asserts that the Board should modify the reliability standard 
to incorporate data on rail performance from competitive markets, which 
NSR asserts could include movements of exempt commodities and movements 
of boxcars. NSR suggests that, by incorporating that data, the Board 
would have a more useful benchmark to evaluate the quality of service 
to a petitioner. (NSR Comments, V.S. Israel 15-18.) Under NSR's 
proposal, the reliability standard would be replaced with a standard 
that measured deviations from system-wide average performance in 
competitive markets. (Id., V.S. Israel 17.)
    The Board will not adopt NSR's proposal, which would undermine 
predictability and ease of administration by potentially requiring 
multiple OETA standards, the identification of the particular 
competitive movement(s) that would provide a benchmark for the 
petitioner's movement, and periodic revisions to the OETA standard(s). 
NSR's proposal is also flawed insofar as it suggests that the Board 
should not prescribe a reciprocal switching agreement when service 
falls below reasonable expectations and performance goals unless the 
carrier has singled out one or more captive shippers in failing to meet 
those expectations and goals. In effect, NSR's proposal is based on the 
incorrect premise that the Board's discretion to introduce an alternate 
carrier is limited to situations in which the carrier is engaged in a 
demonstrated abuse of market power.
    UP argues that the reliability standard should allow adjustments 
for delays that are not service related, such as a customer's request 
while a car is en route to have the car delivered to a different 
destination. (UP Comments 6.) It is not necessary to incorporate such a 
``time-out'' into the reliability standard. The Board has provided, in 
part 1145, for affirmative defenses, which can include that a shipment 
was diverted en route based on a customer's request. The Board can 
judge the merits of such a defense in the context of a specific case 
and it seems unlikely that a petitioner would bring a petition if its 
service were routinely affected by that issue in any given 12-week 
period.
    CSXT raises concerns that part 1145 does not require evidence that 
the customer relied on the OETA to its detriment or even that the 
customer was aware of OETA. CSXT also suggests that railroads should 
get credit for providing updated OETAs. (CSXT Comments 17-18.) CSXT's 
concerns fail to grapple with the purpose of the reliability standard, 
which is to promote on-time deliveries vis-[agrave]-vis the schedule 
that the carrier originally provides unless an affirmative defense 
applies. As noted by the Coalition Associations, accurate OETAs help 
avoid supply disruptions. (Coal. Ass'ns Reply 33.) They submit that, 
without an accurate OETA, a rail customer cannot effectively plan its 
shipments, operations, and fleet needs to avoid a supply disruption at 
the destination. (Id.) As a result, rail customers must maintain 
additional storage and railcar fleet capacity to prevent transportation 
delays from causing supply disruptions. Moreover, ETA updates do not 
make up for inaccurate OETAs. (Id.) The Coalition Associations explain 
that, while an updated ETA may be helpful to allow a rail customer to 
mitigate the impacts of transit variability to OETA, mitigating delays 
while a shipment is in transit is challenging, and mitigation options 
typically dwindle as the shipment progresses to the destination. (Id.) 
Thus, ETA updates do not resolve the root problem or provide the 
additional inventory and railcars necessary to address delays. (Id.)
    The Board appreciates that updated ETAs remain important to 
customers so that the actual status of the car and probable date of 
arrival are known. With that said, shippers have pointed to numerous 
valid reasons why failure to meet OETA is problematic for customers and 
harmful to business operations. Given the goal of part 1145, it is 
reasonable to hold a railroad accountable for its original trip plan. 
To not hold the railroad accountable would undermine one of the Board's 
goals of incentivizing carriers to provide service that meets their own 
and shippers' expectations and needs. The Board will therefore not 
modify the rule as suggested by CSXT.
Summary
    In conclusion, the Board will adopt the service reliability 
standard in the NPRM with the following changes: (1) the reliability 
standard will increase to 70%; (2) the definition of ``delivery'' will 
be clarified for purposes of interchange; (3) the reliability standard 
will measure early arrivals as well as late arrivals, in each case with 
a 24-hour grace period; (4) the reliability standard will be clarified 
for cross-border traffic; and (5) the reliability standard will only 
apply individually to each lane of traffic to/from the petitioner's 
facility.

Service Consistency: Transit Time <SUP>22</SUP>
---------------------------------------------------------------------------

    \22\ As noted in the Delivery at Interchange section above, the 
Board is changing the definition of ``delivery'' for purposes of a 
movement that involves an interchange between carriers en route. 
This change also applies to the service consistency standard. 
Moreover, as discussed above in Cross-Border Traffic, the Board is 
clarifying how its service reliability and service consistency 
standard will apply to cross-border traffic.
---------------------------------------------------------------------------

    As discussed in the NPRM, the service consistency standard would 
measure a rail carrier's success in maintaining, over time, the 
carrier's efficiency in moving a shipment through the rail system. 
NPRM, 88 FR at 63905. Based on the Board's understanding of the rail 
network and available data, the Board proposed that, for loaded 
manifest cars and loaded unit trains, a rail carrier would fail the 
service consistency standard if the carrier's average transit time for 
a shipment over a 12-week period increased by either 20% or 25% (to be 
determined in the final rule) as compared to the carrier's average 
transit time for that shipment over the same 12-

[[Page 38665]]

week period during the previous year. Id. Deliveries of empty system 
cars and empty private cars could also result in a failure to meet the 
service consistency standard. Id. The Board sought comment on what 
level of increase in transit time should be used in the service 
consistency standard and whether the Board should adopt a different 
standard--in lieu of the proposed service consistency standard--that 
captures prolonged transit time problems, to the extent those problems 
would not be captured by the reliability standard or ISP standard. Id.
Whether To Adopt the Service Consistency Standard
    Some carriers question the usefulness of the service consistency 
standard. For example, CSXT asserts that fluctuations in transit time 
for individual lanes are normal on a dynamic network and not meaningful 
indicia of a service problem. (CSXT Comments 18.) CSXT adds that a 
year-over-year comparison does not consider other events affecting 
velocity such as track work, capacity improvements, volume surges in 
other traffic, slowdowns on another railroad network, and service 
design changes. (Id. at 19-20.) Similarly, CPKC warns that, unless the 
service consistency standard is carefully aligned with real world facts 
and data pertaining to the normal functioning of manifest carload 
networks, the standard would misidentify normal variations in service 
outcomes as service failures rather than spotlighting only those 
situations that represent real service inadequacies. (CPKC Reply 10.) 
In CSXT's view, this would lead to wasteful expenditures on proceedings 
that are triggered by misaligned thresholds and, moreover, would cause 
operational inefficiencies. CSXT also claims that the service 
consistency standard could lead railroads ``to shun traffic that does 
not fit into repeatable network operations.'' (Id.)
    Using a rolling 12-week observation period at a 20% service 
consistency standard, AAR's consultants project a high likelihood--
65.5%--that any given carload would not meet the service consistency 
standards. (AAR Reply, R.V.S. Baranowski & Zebrowski 7, tbl. 2.) AAR 
argues that this study confirms that there are substantial natural 
variations in transit time, such that nearly any lane, observed enough 
times, could trigger the service consistency standard. (AAR Reply 50.)
    Based on data that AAR submitted in its reply comments, NSR asserts 
that the service consistency standard is seriously flawed as a measure 
of inadequate service. Rather than identifying potential service 
problems, the standard (according to NSR) captures the majority of rail 
traffic, where normal variations in transit time do not indicate 
inadequate service. (NSR Reply 9-15.) NSR argues that, if the Board 
wishes to use a service consistency standard, the Board should suspend 
this proceeding to more carefully study transit time data, so that any 
service consistency standard is empirically supported. (Id. at 2.) NSR 
also suggests, as an alternative, that the Board request supplemental 
evidence in support of the service consistency standard. (Id.) CN makes 
a similar recommendation. (CN Reply 8.)
    The Board will retain the service consistency standard. Taken at 
face value, Baranowski and Zebrowski's results seem to indicate normal 
variability in transit times. But that appearance is misleading. A 
majority of the analysis period primarily covers the pandemic and 
supply chain crises years (2020, 2021, 2022).\23\ If those years 
included one ``fast'' year because shipments were down and then one 
``slow'' year because the carriers had decreased their staff numbers, 
it would follow that a significant amount of traffic would have been 
captured under this standard. In any case, what Baranowski and 
Zebrowski show is that the service consistency standard may indeed 
capture a crisis on a carrier's system. The Board does not find that 
outcome to be problematic. Such a carrier crisis is among the problems 
that the Board wishes to address through this rulemaking. See also 
Analytical Justification.
---------------------------------------------------------------------------

    \23\ At the March 2022 hearing in Reciprocal Switching, EP 711 
(Sub-No. 1), the Board heard testimony from shippers about the 
following types of problems encountered during this period:

    The railroads have pushed our sites to take on more expense and 
change operations to match the new process and operating strategies. We 
have had to increase our railcar fleet by over 10 percent in the past 
couple of years solely due to inconsistency in the rail service and 
increased transit time. And we're about to increase our fleet again in 
the next six months by approximately seven to eight percent. This is 
---------------------------------------------------------------------------
again due to the inconsistency in the service and transit time.

Hr'g Tr. 792:19 to 793:6, Mar. 16, 2022, Reciprocal Switching, EP 711 
(Sub-No. 1). Another shipper commented: ``Our plant in the Northeast 
lost production of over 57 million pounds during the first two months 
of 2022 mostly due to increased transit time and railroad delays 
resulting from crew shortages.'' Id., Hr'g Tr. 795:7 to 795:10, Mar. 
16, 2022.
    Furthermore, as explained in the NPRM, the service consistency 
standard promotes the public interest in various ways. For example, it 
helps to prevent the possibility that a rail carrier would increase the 
OETA for a shipment for the sole purpose of meeting the OETA 
performance standard--a practice that could obscure inadequate service. 
NPRM, 88 FR at 63901. The standard also provides an incentive for 
carriers to maintain velocity through the rail system. Id. Declines in 
velocity can require shippers to procure more railcars. (LyondellBasell 
Comments 3.) Increased fleets are a burden on railroads, shippers, and 
the system as a whole. As UP explained at the Board's hearing 
concerning reciprocal switching in Docket No. EP 711 (Sub-No. 1), ``if 
we assume the cycle times for manifest traffic increase by 24 hours, 
then customers would need to increase their fleets by 3,200 railcars. A 
chemical customer shared that a one-day increase in transit time would 
translate to an additional railcar lease cost of $100,000 annually, and 
$350,000 in annual inventory carrying costs.'' Hr'g Tr. 287:9 to 
287:16, Mar. 15, 2022, Reciprocal Switching, EP 711 (Sub-No. 1).

    NSR itself notes that transit time data is a useful tool:
    [T]ransit time data is important to its customers, and it is 
important to NS--NS monitors transit time and uses it as a tool to 
diagnose and problem-solve network issues as part of its commitment 
to providing safe, reliable service to its customers. As such, NS 
believes transit time data can be valuable for monitoring service.
(NSR Reply 9.)
    The Board appreciates the carriers' concerns that normal variants 
could be captured by the metric under certain challenging operating 
periods like those that occurred during the pandemic. But just because 
a situation is ``normal'' or has occurred before does not mean it is 
excusable or acceptable. That said, part 1145 has also left the door 
open to other affirmative defenses such as, for example, a velocity 
problem that was due to scheduled maintenance and capital improvement 
projects.\24\ And,

[[Page 38666]]

any time that is customer-controlled time is not counted in computation 
of the velocity and not counted against a railroad.
---------------------------------------------------------------------------

    \24\ As discussed in the Affirmative Defenses section, the Board 
will consider ``scheduled maintenance and capital improvement 
projects'' on a case-by-case basis. The Board does not intend the 
rule to disincentivize capital investment and in fact expects that 
this rule will help promote investments necessary for adequate 
service. However, the nature of ``scheduled'' maintenance and 
capital improvement projects suggests that carriers have a degree of 
control over their execution, and the Board intends to ensure that 
carriers exercise that control with reasonable consideration of 
shippers' service levels.
---------------------------------------------------------------------------

Percentage
    A number of shipper groups ask the Board to set the service 
consistency standard at a level that would capture smaller reductions 
in velocity from one year to the next. For example, based on member 
feedback, the Coalition Associations urge the Board to reduce the 
standard to 15%. (Coal. Ass'ns Comments 32.) They assert that a 
sustained 15% increase in transit times would mean that shippers must 
purchase or lease additional railcars and would incur additional 
railcar maintenance costs. (Coal. Ass'ns Comments 32.) And, as shippers 
rely on more and more railcars to address longer transit times, these 
additional railcars can create network congestion that increases 
transit times even more, thereby requiring the shipper to acquire even 
more railcars. (Id.) Also, as shippers' railcar fleets swell to address 
transit-time increases above 15%, corresponding rail infrastructure 
requirements increase. (Id. at 33.) Rail customers would need 
additional railcar storage capacity to ensure they have enough spare 
railcars available, because increased transit times increase demand for 
railcars in transit as well as spares. (Id.)
    Other shipper groups also support a more rigorous service 
consistency standard. ACD agrees that the standard should be set at 
15%, (ACD Comments 5), while NGFA believes the Board should intervene 
except where transit time is nearly equal to transit time during the 
preceding year, (NGFA Comments 12-13). Olin adds that a service 
consistency standard in the 10% to 15% range is appropriate because 
service has been especially bad in the last few years and hence the 
``base'' transit times have already been skewed downwards. (Olin 
Comments 6.)
    AAR responds that none of the proposed service consistency 
standards are supported by data and that therefore none of the proposed 
standards identify where prescription of a reciprocal switching 
agreement could relieve inadequate service. (AAR Reply 49; see also 
CPKC Reply 6-7 (asserting that the proposed service consistency 
standards are not based on data concerning fluctuations in transit time 
from year to year).)
    The Board proposed in the NPRM to set the percentage at either 20% 
or 25%. NPRM, 88 FR at 63905. Based on the comments received, the Board 
will set the standard at 20%. The Board must guard against making the 
standard too lenient, as at 25%, and thus not intervening before 
problems with poor velocity become severe and clog a carrier's system 
with cars. As acknowledged by railroads themselves, poor velocity can 
trigger a vicious cycle that is harmful to shippers, the incumbent 
railroad, and the network as a whole. See Hr'g Tr. 287:9 to 287:16, 
Mar. 15, 2022, Reciprocal Switching, EP 711 (Sub-No. 1); Hr'g Tr. 787:1 
to 787:13, Apr. 27, 2022, Urgent Issues in Rail Freight Serv., EP 770. 
On the other hand, the standard should not be too strict, as that could 
capture situations not warranting regulatory intervention under part 
1145. Weighing these considerations, the Board finds that 20% is 
currently appropriate here.\25\ The Board appreciates that a 20% 
standard is conservative given that some of the testimony considered in 
making this proposal referred to 15% drops in velocity, and given 
commenters' subsequent calls for a standard that is not met when a 
decrease is above 15%. However, the Board finds as a policy matter 
that, at this point, it would be preferable to use a standard that 
reserves part 1145 for somewhat more significant concerns about 
patterns of decreased velocity over time. This approach is reinforced 
by the Board's decision to capture, in the final rule, gradual 
increases in transit time as discussed below. The Board reiterates that 
stakeholders will continue to have access to other relief for service 
inadequacies, including under parts 1144, 1146, and 1147. And, while 
the railroads assert that the Board's general support for the part 1145 
standards percentage is insufficient and not supported by data, as 
discussed in the Analytical Justification section, those arguments fail 
to adequately consider the purpose and built-in limitations of the rule 
and the reasonableness of the indicators that the Board has chosen 
based on record evidence. Here, not only has the Board considered data 
submitted by the carriers, the Board has testimony from shippers as 
well as comments from numerous shippers upon which to inform its 
decision.
---------------------------------------------------------------------------

    \25\ The Board rejects CPKC's argument that normal fluctuations 
in transit time are so significant as to ``swamp'' a 20% change in 
transit time. (See CPKC Reply, R.V.S. Workman & Nelson at 19-23.) 
CPKC's argument fails to account for how the service consistency 
standard works. The standard assesses changes from year to year in 
the average transit time over a lane over the same 12-week period. 
This approach inherently accounts for normal fluctuations in transit 
time over the lane in question, identifying a failure to meet the 
service consistency standard only when the average transit time over 
that lane increased from one year to the next by more than 20%.
---------------------------------------------------------------------------

Observation Period
    As with the reliability standard, a number of shipper groups ask 
the Board to decrease the observation period for the service 
consistency standard. NSSGA submits that 12 weeks is too long a period 
of bad service, claiming that it could potentially ruin its members' 
businesses. (NSSGA Comments 8.) NSSGA instead proposes a six-week 
period. (Id.; see also PRFBA Comments 10 (six weeks); AFPM Comments 10-
11 (six weeks).) EMA also suggests that the Board adopt a six-week 
period rather than 12 weeks so that carriers ``have less time to 
obscure what level of service they truly are providing.'' (EMA Comments 
7-8, 9.)
    The Board will retain the 12-week observation period. As noted 
early in the service reliability section, a shorter observation period 
would not as clearly signal the public interest in introducing an 
alternate rail carrier via switching as the means to allow the 
petitioner to choose the carrier that better met its needs. And, as 
noted earlier, stakeholders will continue to have access to other Board 
relief, including parts 1144, 1146, and 1147--without needing to wait 
for a 12-week observation period to end.
Empty Railcars
    Various carriers claim that the service consistency standard should 
not be triggered by decreases in velocity for movements of empty 
railcars. According to CN, application of the service consistency 
standard to movements of empty railcars could give a shipper access to 
an alternate line-haul carrier for loaded cars when the incumbent 
carrier is performing well in delivering those cars. In that case, 
according to CN, the shipper's petition would not meet the ``actual 
necessity or compelling reason'' standard that carriers contend should 
apply. (CN Comments 47; see also AAR Comments 56-57.) \26\ CN further 
asserts that there are differences in how empty cars are managed and 
moved and that these differences affect transit times for those 
movements. (CN Comments 46-47.) CN notes that variables such as car 
supply, customer behavior, diversions, and other effects unrelated to 
service performance can result in high variability in transit time for 
empty private cars. (Id. at 47.) CSXT makes similar arguments, noting 
that

[[Page 38667]]

empty cars do not cycle between the same origin and destination and are 
often diverted. (CSXT Comments 36-37.)
---------------------------------------------------------------------------

    \26\ As discussed in Legal Framework, the carriers' claims 
concerning the appropriate standard lack merit.
---------------------------------------------------------------------------

    The Coalition Associations urge the Board to reject railroad 
arguments that oppose considering empty-car movements under the service 
consistency standard. They assert that railroad concerns about the 
differences in how loaded and empty cars move are overstated. (Coal. 
Ass'ns Reply 35.) Even though empty railcars might not cycle between 
the same origins and destinations, the Coalition Associations note that 
railroads can still measure transit times on empty cars that do move 
between the same empty origin and empty destination, which the 
Coalition Associations claim is a substantial number of private cars. 
(Id. at 36.) The Coalition Associations add that transit time increases 
involving empty-car movements can have a significant impact on rail 
customers, and allowing transit time increases on empty railcar 
movements to justify reciprocal switching prescriptions for both the 
empty movement and the associated loaded movement is a practical 
solution to discourage inadequate service involving empty movements. 
(Id. at 36-37.)
    The Board will continue to include movements of empty cars in 
applying the service consistency standard. Consistent transit time in 
returning private/leased empties to the original place of loading is 
critical to having cars available for loading at that location. Indeed, 
if a year ago a shipper's fleet cycled at the rate of two roundtrips 
per month and that deteriorated to, for example, 1.4 roundtrips per 
month while demand remained constant, the customer would be faced with 
either obtaining more equipment or reducing its delivery of product. As 
AFPM explains, increased transit times for empty railcars can interrupt 
a rail customer's supply of cars needed to support operations, deprive 
a rail customer of empty cars that it may need for the goods it 
produces, and ultimately prevent a rail customer from fulfilling its 
own customers' orders. (AFPM Comments 11.) In the direst situations, a 
disruption in empty-car supply may cause severe facility backups, 
requiring a reduction of or even stalling operations. (Id.) The Board 
will therefore provide for a prescription based on the velocity of 
empty cars. However, customer behavior and customer-ordered diversions 
could constitute an affirmative defense to a service consistency 
failure arising from empty-car movements. Finally, similar to loaded 
cars (as discussed below), the Board will apply the three-year, 25% 
standard and 36-hour floor to empty cars.
Lanes vs. Routes
    UP asserts that the Board should apply the service consistency 
standard to routes as opposed to lanes. (UP Comments 9-10.) \27\ UP 
claims that comparing transit times for a given route from year to 
year, as opposed to comparing transit times for a given lane from year 
to year, is necessary to avoid distorted results. UP appears to reason 
that, by comparing transit times for a given route, the Board could 
better account for unanticipated events that occurred over a given 
segment of the rail system. (Id.)
---------------------------------------------------------------------------

    \27\ Movement over a lane (transportation from a given point of 
origin to a given destination) often can be accomplished over a 
variety of routes.
---------------------------------------------------------------------------

    The Board will continue to apply the service consistency standard 
to lanes, not routes. It is true that different routes can have 
different run times and lead to different delivery dates. But those 
changes nonetheless can affect a shipper's or receiver's business. If a 
railroad has decided to downgrade a route and condense volume on a core 
route and that decision adds miles and days to the transit time, then 
there might be grounds to prescribe access to another line haul 
carrier, subject to other requirements in part 1145. As noted by the 
Coalition Associations, UP's proposal would not capture increases in 
transit time that resulted from the incumbent carrier's routing 
decisions. (Coal. Ass'ns Comments 39.) If a routing decision is a 
function of, for example, a bridge washing out, the Board has provided 
an affirmative defense for extraordinary circumstances, and the carrier 
has other affirmatives defenses available in other circumstances.
    DCPC recommends making a customer's facility open to reciprocal 
switching for all lanes, presumably as long as the incumbent carrier 
failed to meet a performance standard for at least one of those lanes 
and as long as the other conditions to a prescription were met. (DCPC 
Comments 4.) The company reasons that otherwise the customer and the 
carriers would need to closely monitor which cars from the facility 
were eligible for reciprocal switching and which cars from the facility 
were not. (Id. at 3-4.)
    The Board declines at this time to adopt DCPC's approach, which 
would represent a major change to the framework the Board proposed in 
the NPRM. Its approach could make reciprocal switching available for 
movements that were not necessarily implicated by the carrier's failure 
to meet a performance standard. As a result, this approach would go 
beyond the current design and purpose of part 1145. DCPC also asks what 
would happen if a carrier created a new lane and whether a petitioner 
would need to refile with the Board to seek to add that lane to any 
prescription. (DCPC Comments 3-4.) As noted in Multiple Lanes, however, 
the Board has decided not to allow petitioners to combine lanes.
Shorter Lanes
    Several carriers raise the concern that the service consistency 
standard will disproportionately affect traffic that has relatively 
short running times. CN reasons that, for trips of twelve hours, the 
addition of only a few hours in transit time from year to year could 
mean failing to meet the service consistency standard. (CN Comments 
46.) CPKC raises a similar concern, noting that a 24-hour or greater 
delay-occasioned for example by a single missed connection-over a 
shipment that is scheduled to arrive in four days would exceed the 20% 
service consistency standard. (CPKP Reply 26.) CPKC argues that 
establishing a minimum absolute value for downward movement in average 
transit times of ``perhaps 36 hours'' would help to address this flaw. 
(CPKC Reply 26, 41.)
    The Coalition Associations respond that the service consistency 
standard should be based on a percentage of transit time. They reason 
(1) that increases in cycle time require proportional increases in the 
size of the fleet that the shipper needs to maintain the same delivery 
rate to the destination, and (2) that this increase in the required 
size of the fleet imposes significant economic consequences on 
shippers. Having said that, the Coalition Associations suggest that the 
Board could adopt a 24-hour floor for the service consistency standard 
because its shippers typically plan fleet needs based on days in 
transit rather than hours in transit. (See Coal. Ass'ns Reply at 38-
39.)
    The Board will adopt an absolute floor of 36 hours, meaning that an 
increase in transit time over a 12-week period will fail the service 
consistency standard only if the increase is more than 36 hours. This 
approach is grounded in practical considerations and the specific goals 
of part 1145. A reciprocal switching movement itself might add roughly 
24 hours to a trip. It is therefore unlikely that it would serve the 
public interest to prescribe a reciprocal switching agreement under

[[Page 38668]]

part 1145, as a means to introduce an additional line-haul carrier, 
based on an increase in transit time of 36 hours or less.\28\ The 36-
hour floor applies only under part 1145. A shipper would be free to 
seek to demonstrate under part 1144 or part 1147 that an increase in 
transit time of 36 hours or less justified prescription of a reciprocal 
switching agreement.
---------------------------------------------------------------------------

    \28\ For the same reason the 36-hour floor also will be applied 
to the three-year standard.
---------------------------------------------------------------------------

Calls To Measure the Entire Move
    Some shipper groups raise concerns that the service consistency 
standard applies only to the incumbent carrier's portion of an 
interline movement and therefore does not account for increases in 
transit time over the entire interline movement. (PRFBA Comments 10; 
EMA Comments 9.) NSSGA suggests that applying the standard only to the 
incumbent carrier's portion is, in effect, to apply the standard to an 
``arbitrary subset'' of the entire movement. (NSSGA Comments 8.) The 
Board disagrees that it is arbitrary to apply the service consistency 
standard only to the incumbent carrier's portion of the interline 
movement, given that the incumbent carrier has the most direct control 
over its portion of the movement. If the incumbent carrier provided 
sufficiently consistent transit times over its portion, yet there was 
an excessive decline in transit times over the entire movement, then 
this would very likely be due to factors beyond the incumbent carrier's 
reasonable control. Given this high likelihood, the Board sees no value 
in requiring the incumbent carrier to demonstrate, as an affirmative 
defense, that a decline in transit time over the entire movement was 
beyond the incumbent carrier's reasonable control.
Volume
    AAR notes that the service consistency standard requires comparing 
transit time performance in a particular lane between two windows of 
time. (AAR Comments 56.) To make this an ``apples-to-apples'' 
comparison, it asks the Board to clarify that the selected windows must 
have seen reasonably equivalent volumes shipped, with shipments moving 
under non-exempt common carrier service in both windows. (Id.) AAR 
asserts that volume can significantly affect transit time for a variety 
of operational and economic reasons and that large blocks of cars will 
often move through the network faster than single carloads. (Id.) The 
Board will not adopt AAR's clarification. Requiring a shipper to 
compare volumes as well as observation periods would be more difficult 
to apply, and affirmative defenses provide an adequate and appropriate 
path for an incumbent carrier to address transit-time increases that 
primarily result from volume changes, including where the likelihood of 
this occurring is not clear or predictable. (Coal. Ass'ns Comments 37.)
Gradual Increases in Transit Time
    A number of parties claim that comparing transit time from one year 
to the next might not capture a significant increase in transit time 
that develops over a period of several years. For example, AFPM notes 
that, using the standard's proposed 20% or 25% year-over-year increase 
for a shipment that takes 14 days today could result in an increase to 
17.5 days in the first year and nearly 22 days in the second year, 
continuing to grow exponentially in perpetuity, nearly doubling its 14-
day transit time to more than 27 days after just three years. (AFPM 
Comments 11; see also FRCA/NCTA Comments 3.) To avoid the compounding 
effect of increases in transit time, the Coalition Associations ask the 
Board to adopt an additional threshold that would make reciprocal 
switching available if transit time increases by more than 25% during 
the prior three years. (Coal. Ass'ns Comments 4, 31-32; V.S. Crowley/
Fapp, Ex. 2 at 5; see also Dow Reply 3.) Although AAR also made this 
point in its comments, (AAR Comments, V.S. Orszag/Eilat 18), it later 
argues that a multi-year approach would not be useful because, 
according to AAR, it would still capture normal variations in transit 
time. (AAR Reply, R.V.S. Baranowski & Zebrowski 9.)
    To capture a slow increase in transit time that becomes substantial 
over time, the Board will modify the transit time measure to include an 
additional metric, which a carrier would not meet if a petitioner's 
transit time over the lane increased by more than 25% over the prior 
three years. See 49 CFR 1145.2(b)(2). For example, if the base year 
average transit time over a twelve-week period in the summer was 20 
days, the incumbent carrier would fail to meet the standard if in years 
one through three, the average transit time for the corresponding 12-
week period in any of those three years increased by five days or more, 
i.e., to 25 days or more. A rail customer would qualify for a 
reciprocal switching agreement if it demonstrated that the incumbent 
carrier did not meet either the one-year or three-year threshold. As 
the Board explained in the NPRM, part 1145 ``would provide for the 
prescription of a reciprocal switching agreement to address 
deteriorating efficiency in Class I carriers' movements, specifically 
when the incumbent rail carrier failed to meet an objective standard 
for consistency, over time, in the transit time for a line haul.'' 
NPRM, 88 FR at 63901. The Board's modification of the transit time 
measure is consistent with that approach.
Summary
    The Board will adopt the service consistency standard that was 
proposed in the NPRM using a 20% standard. The Board will also: (1) 
change the definition of delivery to an interchange and customer 
facility; (2) clarify how it measures transit time performance on 
international lanes; (3) modify the transit time measure to add a 
measure for a 25% increase in transit time over the prior three years; 
(4) create an absolute floor for both the one-year and three-year 
measure of 36 hours; and (5) provide that the service reliability 
standard only applies individually to each lane of traffic to/from the 
petitioner's facility.

Inadequate Local Service: Industry Spot and Pull

    The third performance standard--ISP--would measure a rail carrier's 
success in performing local deliveries (``spots'') and pick-ups 
(``pulls'') of loaded railcars and unloaded private or shipper-leased 
railcars during the planned service window. NPRM, 88 FR at 63905. Under 
the proposed rule, a rail carrier would fail the ISP standard if the 
carrier had a success rate of less than 80% over a period of 12 
consecutive weeks in performing local deliveries and pick-ups during 
the planned service window. Id. The success rate would compare (A) the 
number of planned service windows during which the carrier successfully 
completed the requested placements or pick-ups to (B) the number of 
planned service windows for which the shipper or receiver, by the 
applicable cut-off time, requested a placement or pick-up. Id. The 
carrier would be deemed to have missed the planned service window if 
the carrier did not pick up or place all the cars requested by the 
shipper or receiver by the applicable cut-off time. Id. Subject to 
affirmative defenses, this would include situations in which the 
carrier has ``embargoed'' the shipper or receiver as a result of 
congestion or other fluidity issues on the carrier's network, which 
results in reduced service to the shipper or receiver. Id. Below are 
responses on these matters as well as other issues that drew 
significant comment.

[[Page 38669]]

    The Board proposed the 80% standard based on data submitted in 
Docket No. EP 770 (Sub-No. 1). Id. at 63906. As with the service 
reliability standard, the Board requested that stakeholders and 
shippers/receivers provide evidence and comment on the appropriateness 
of this percentage and whether it should be higher or lower. Id. The 
Board also sought comment on a number of other points, including two 
possible service windows. Id. at 63906-07.
Whether To Adopt the ISP Standard
    A number of carriers challenge the appropriateness of the ISP 
standard. For example, CN asserts that the Board should eliminate the 
ISP standard from Sec.  1145.2 on the ground that the prescription of a 
reciprocal switching agreement is not an effective remedy for 
inadequate local service. CN reasons that, even where the petitioner 
chose the alternate carrier for line-haul service, the incumbent 
carrier would continue to provide local service to the petitioner. (CN 
Comments 36.) AAR agrees, adding that the petitioner's choice to rely 
on the alternate carrier for line-haul service might exacerbate the 
inadequate local service. (AAR Comments 57-58.) AAR suggests that a 
more appropriate response to poor local service might be the 
prescription of terminal trackage rights. AAR adds, however, that 
providing for the prescription of terminal trackage rights in this 
proceeding would exceed the scope of the NPRM. (Id. at 58.)
    AAR asserts that, if the Board retains the ISP standard, the Board 
should establish a technical working group to study and consider the 
matter. AAR reasons that there is significant technical complexity 
related to how carriers provide local service. (Id. at 109.) CPKC goes 
further and argues that local services are too complex and require too 
much on-the-ground operating discretion and flexibility to warrant the 
Board's application of a universal performance standard for local 
service. CPKC suggests that, if the Board might wish to adopt standards 
for local service, then the agency should first examine in appropriate 
detail all of the complexities and potential adverse impacts associated 
with any such standard. (CPKC Reply 28.)
    The Board will retain the ISP standard. The record in this 
proceeding demonstrates a significant public interest in promoting 
adequate local service. As discussed below, a number of shipper groups 
advocate for higher standards for service. (See, e.g., ACD Comments 5 
(noting that the group is supportive of this performance standard as 
first-mile/last-mile service has been a significant issue for shippers 
for decades); see also NSSGA Comments 9; AFPM Comments 12; EMA Comments 
8; PRFBA Comments 9; DCPC Comments 10; API Comments 5; NGFA Comments 
13; FRCA/NCTA Comments 2.) The Class I carriers agree that local 
service is critical to meeting customers' needs and that nevertheless, 
due to a variety of operating decisions by those carriers, the quality 
of local service is not at times where it should be. The public 
interest in adequate local service is effectively advanced by providing 
for the introduction of an alternate rail carrier for purposes of line-
haul service when, through the subpar quality of the local service that 
it provides, the incumbent carrier failed to meet reasonable service 
expectations. The incumbent carrier's potential loss of the line haul 
creates an appropriate incentive to meet local service expectations 
given that provision of the line haul is the carrier's main source of 
revenue. Indeed, due to the economics of providing local service, the 
incumbent carrier might be indifferent to losing that service if it 
retained the line haul. Potential loss of the line haul also reflects 
the fact that overall operation of the network is more fluid when local 
service and line-haul service are well-coordinated, for example, when a 
local drop-off occurs within a reasonable time of when the line haul is 
completed. While the Board supports the carriers' goal of retaining 
flexibility in how they provide local service, as a means to maximize 
efficiency, it is vital that their less successful experimentation not 
threaten the fluidity of the network. An incumbent carrier that had to 
coordinate with an alternate line haul carrier would be more pressed to 
provide adequate local service.
    The Board declines to convene a working group to consider 
complexities and variations in the provision of local service. From the 
customer's perspective, what matters is whether the carrier delivers 
and picks up cars when it says it will. The Board expects that each 
carrier will take into account the complexities of its operations when 
making those communications to the customer.
Calls To Measure by Railcar and for a No-Show Standard
    Under the ISP standard proposed in the NPRM, a rail carrier would 
be deemed to have missed the planned service window for purposes of the 
ISP standard if the carrier did not pick up or place all the cars 
requested by the shipper or receiver by the applicable cut-off time. 
NPRM, 88 FR at 63906-07. Several commenters recommend modifying that 
approach.
    The Coalition Associations propose two standards for local service. 
One standard would measure how many cars, out of the cars that were 
scheduled to be delivered or picked up during a planned service window, 
were not delivered or picked up. (Coal. Ass'ns Comments 4-5.) The other 
standard would measure how many planned service windows during the 
observation period were ``no shows,'' where the carrier failed to 
provide any local service during the planned service window. (Id.) The 
Coalition Associations assert that these different types of failure 
have different impacts on customers. (Id.) Under the Coalition 
Associations' proposed measure, the threshold would be tripped if the 
carrier failed to perform at least 80% of scheduled spots (deliveries) 
and pulls (pick-ups) during the planned service window and did not 
perform the remaining spots and pulls within the service window that 
immediately followed the planned service window. (Id. at 5, 36.) The 
Coalition Associations' proposed ``no-show'' standard would require a 
carrier to provide local service during at least 90% of the planned 
service windows over the 12-week observation period and not to miss two 
consecutive service windows. (Id. at 5, 37-38.)
    AAR asserts that any standard for local service should be based on 
the number of cars that were spotted or pulled as scheduled within the 
planned service window. (AAR Comments 59.) AAR claims that the approach 
in the NPRM (which would credit the carrier with a ``hit'' only if the 
carrier spotted and pulled all scheduled cars during the planned 
service window) would overstate the impact of a carrier's failure to 
perform a small portion of the scheduled spots and pulls during the 
planned service window. (Id. at 23, 57-59, 109; id., V.S. Orszag/Eilat 
13.) CN agrees. (CN Comments 40.) CN states that it tracks local 
performance on a per-car basis. According to CN, this approach provides 
better insight into its performance and into the reasons for any 
misses. (Id. at 40-41; see also CSXT Comments 23; UP Comments 11.)
    The Board will retain the approach to local service that was 
proposed in the NPRM. This approach is straightforward, avoids the 
complexity of the Coalition Associations' proposal, and provides an 
appropriate incentive to provide adequate local service. Not showing up 
at all counts as a ``miss'' under the Board's simpler approach and, in 
some circumstances, could be

[[Page 38670]]

captured by the service consistency and service reliability standards 
the Board is also adopting in part 1145. With respect to AAR's approach 
based on the number of cars spotted and pulled within any service 
window, the Board finds that the Board's approach is not only simpler 
to measure and consistent with the expeditious and efficient handling 
of proceedings but also properly reflects the relative impacts that 
local service failures have on customers. For these reasons, while the 
Board recognizes AAR's observation that service windows might include 
varying numbers of cars, the Board finds that AAR's concerns regarding 
overstatement are not persuasive. Under this rule, a carrier has 
flexibility to establish protocols governing their local service, 
including when to constructively place cars, when and how to establish 
cut-off times, and other actions important to formulating a work order 
that they should execute.
Percentage
    Several shipper groups ask the Board to increase the threshold 
percentage used in the ISP standard. NSSGA argues that 80% is too low--
that local service at that level causes a backup of products at the 
facilities of NSSGA members. (NSSGA Comments 9.) NSSGA asserts that 90% 
would be a more appropriate standard, which, if achieved, could protect 
against such backups. (Id.) AFPM also supports a 90% standard based on 
the adverse impacts that late or missed local service, as well as the 
spot or pull of incorrect cars, have on plant production and revenues. 
(AFPM Comments 12.) Others support setting the local service standard 
either at 90%, (EMA Comments 8; PRFBA Comments 9; DCPC Comments 10), or 
at 80% and providing by rule for an increase up to 85% or 90% after two 
years, (API Comments 5 (initial standard of 80% but 85% or 90% after 
two years)). NGFA recommends setting the standard at the ``high end of 
the interim performance targets'' from Docket No. EP 770 (Sub-No. 1). 
(NGFA Comments 13.) FRCA/NCTA recommend setting the standard at 85%. 
(FRCA/NCTA Comments 2.) AAR opposes these calls to increase the 
standard, asserting that the data does not support an increase. (AAR 
Reply 51.)
    The Board will increase the local service standard. The 80% 
standard that was proposed in the NPRM would not have been triggered 
for many shippers until, on average over a 12-week period, the carrier 
had failed to fulfill a local work order for that shipper more than 
once per week. (EMA Comments 8.) The 80% figure, however, was too low 
to provide a useful indication of when it might be in the public 
interest to introduce an additional line-haul carrier through a 
prescription under part 1145. This point is clear both from shippers' 
comments and from data that the Board collected in Docket No. EP 770 
(Sub-No. 1). The Rail Service Data page on the Board's website shows 
that, from May 13, 2022, to December 22, 2023, three of the four 
carriers that reported data for that period had average weekly ISP 
performance of between 89% and 91%, with highs between 93% and 97%. See 
<a href="http://www.stb.gov/reports-data/rail-service-data/#Urgent%20Issues%20Rail%20Service%20Data">www.stb.gov/reports-data/rail-service-data/#Urgent%20Issues%20Rail%20Service%20Data</a>. While ISP performance was 
measured somewhat differently in Docket No. EP 770 (Sub-No. 1) as 
compared to how it will be measured under part 1145, the performance 
data from Docket No. EP 770 (Sub-No. 1) shows the high level of 
reliability that carriers seek to provide, and that customers expect, 
even during periods of major problems on the network. With this in 
mind, an 80% ISP standard would provide insufficient incentive for 
carriers to provide adequate local service. An 85% standard better 
reflects a level of service that is below what customers have 
consistently reported as their service expectations and what carriers 
appear to aim for in their service. See id. Although some shippers ask 
the Board to set a higher threshold, the agency would like to implement 
part 1145 before considering whether to increase the percentage.
Observation Period
    AFPM argues that the 12-week observation period for the local 
service standard is too long for refiners and petrochemical 
manufacturers, adding that poor local service over such a sustained 
period will ``dramatically hurt'' their operations. (AFPM Comments 12.) 
For the reasons discussed above in the Observation Period sections 
concerning the service reliability standard and the service consistency 
standard, the Board will retain the 12-week observation for the local 
service standard.
Rebuttable Presumption
    CSXT is concerned that the local service standard does not account 
for missed spots or pulls that were caused by the customer or resulted 
from the customer's request for service that exceeded the capacity of 
the customer's facility. (CSXT Comments 22.) CSXT asserts that the 
carrier should not be required to prove to the Board, after the event, 
that the miss was caused by the customer, arguing that the local crew's 
recorded determination at the time of the miss should be treated as 
presumptive evidence on that point. (Id. at 22-23.)
    As stated in the NPRM, a miss caused by the customer would not be 
counted against the incumbent rail carrier. NPRM, 88 FR at 36907. The 
Coalition Associations asks the Board to include the phrase ``except 
due to a variation in its traffic,'' (Coal. Ass'ns Reply 44), but that 
suggestion will not be adopted. It is not clear without context why a 
miss caused by a variation in a customer's traffic should count against 
a carrier, but the Board can consider the relevance of the variation if 
presented as an affirmative defense.
    The Board will not adopt CSXT's proposal to treat the local crew's 
determination of the cause of a miss as presumptive evidence of the 
cause. The burden should be on the railroad to provide persuasive 
evidence of the cause of the miss, given that the railroad would have 
the most direct knowledge of the cause. Persuasive eviden

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Indexed from Federal Register on May 7, 2024.

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