Notice2024-02397
Agency Information Collection Request. 60-Day Public Comment Request
Primary source
Metadata and text below are from the Federal Register, a public-domain U.S. government work. Always verify the official published version before relying on it for any legal matter.
Published
February 6, 2024
Issuing agencies
Health and Human Services Department
Abstract
In compliance with the requirement of the Paperwork Reduction Act of 1995, the Office of the Secretary (OS), Department of Health and Human Services, is publishing the following summary of a proposed collection for public comment.
Full Text
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<title>Federal Register, Volume 89 Issue 25 (Tuesday, February 6, 2024)</title>
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[Federal Register Volume 89, Number 25 (Tuesday, February 6, 2024)]
[Notices]
[Pages 8217-8218]
From the Federal Register Online via the Government Publishing Office [<a href="http://www.gpo.gov">www.gpo.gov</a>]
[FR Doc No: 2024-02397]
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DEPARTMENT OF HEALTH AND HUMAN SERVICES
[Document Identifier: OS-0990-0330]
Agency Information Collection Request. 60-Day Public Comment
Request
AGENCY: Office of the Secretary, HHS.
ACTION: Notice.
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SUMMARY: In compliance with the requirement of the Paperwork Reduction
Act of 1995, the Office of the Secretary (OS), Department of Health and
Human Services, is publishing the following summary of a proposed
collection for public comment.
DATES: Comments on the ICR must be received on or before April 8, 2024.
ADDRESSES: Submit your comments to <a href="/cdn-cgi/l/email-protection#5e0d363b2c2c3b2a2a3b70182b30301e36362d70393128"><span class="__cf_email__" data-cfemail="d88bb0bdaaaabdacacbdf69eadb6b698b0b0abf6bfb7ae">[email protected]</span></a> or by calling
(202) 264-0041 and <a href="/cdn-cgi/l/email-protection#26767467666e6e7508616970"><span class="__cf_email__" data-cfemail="d2828093929a9a81fc959d84">[email protected]</span></a>.
FOR FURTHER INFORMATION CONTACT: When submitting comments or requesting
information, please include the document identifier 0990-0330-60D and
project title for reference, to Sherrette A. Funn, email:
<a href="/cdn-cgi/l/email-protection#a0f3c8c5d2d2c5d4d4c58ee6d5cecee0c8c8d38ec7cfd6"><span class="__cf_email__" data-cfemail="bcefd4d9ceced9c8c8d992fac9d2d2fcd4d4cf92dbd3ca">[email protected]</span></a>, <a href="/cdn-cgi/l/email-protection#93c3c1d2d3dbdbc0bdd4dcc5"><span class="__cf_email__" data-cfemail="0c5c5e4d4c44445f224b435a">[email protected]</span></a> or call (202) 264-0041 the Reports
Clearance Officer.
SUPPLEMENTARY INFORMATION: Interested persons are invited to send
comments regarding this burden estimate or any other aspect of this
collection of information, including any of the following subjects: (1)
The necessity and utility of the proposed information collection for
the proper performance of the agency's functions; (2) the accuracy of
the estimated burden; (3) ways to enhance the quality, utility, and
clarity of the information to be collected; and (4) the use of
automated collection techniques or other forms of information
technology to minimize the information collection burden.
Title of the Collection: Appellant Climate Survey.
Type of Collection: Revision.
OMB No. 0990-0330, HHS, OS, Office of Medicare Hearings and
Appeals.
Abstract:
The Department of Health and Human Services under the Office of
Medicare Hearings and Appeals is doing the annual OMHA Appellant
Climate Survey. This is a survey of Medicare beneficiaries, providers,
suppliers, or their representatives who participated in a hearing
before an Administrative Law Judge (ALJ) from OMHA. Appellants
dissatisfied with the outcome of their Level 2 Medicare appeal may
request a hearing before an OMHA ALJ. The Appellant Climate Survey will
be used to measure appellant satisfaction with their OMHA appeals
experience, as opposed to their satisfaction with a specific ruling.
OMHA was established by the Medicare Prescription Drug, Improvement,
and Modernization Act (MMA) of 2003 (Pub. L. 108-173) and became
operational on July 1, 2005. The MMA legislation also directed HHS to
consider the feasibility of conducting hearings using telephone or
video-teleconference (VTC) technologies. In carrying out this mandate,
OMHA makes use of both telephone and VTC to provide appellants with a
vast nationwide network of Field Offices for hearings. The first 3-year
administration cycle of the OMHA survey began in fiscal year (FY) 2008,
a second 3-year cycle began in FY 2011, a third 3-year cycle began in
FY 2014, a fourth 3-year cycle began in FY 2018, and a fifth 3-year
cycle began in FY 2021. The survey will continue to be conducted
annually over a 3-year period with the next data collection cycle
beginning in FY 2024.
[[Page 8218]]
The survey instrument includes several changes from the prior 3-
year cycle:
Added a new section, ``Request for Hearing.'' The section focuses
on how customers requested a hearing, how satisfied they were with the
method they used to request a hearing, and about the clarity of form
OMHA-100 (Request for ALJ Hearing or Review of Dismissal).
Changed ``Hard Copy, internet and Phone Information'' section to
``Communications and Web Tools'' section.
Added a brief statement about when customers should have received
the ``Notice of Nondiscrimination'' document.
Added two satisfaction questions for appellants who used the e-
Appeal Portal--one about updates the portal provides on their appeal
and another about using the portal for uploading documents
electronically.
Changed ``Telephone Hearing'' section to ``Hearing.'' The appellant
is asked what type of hearing they had (telephone or video) and
satisfaction with using that method. If they attended a telephone
hearing, appellants will be asked whether they were offered the option
of a video hearing; if not, they will be asked if they would have
participated in a video hearing if offered.
Data collection instruments and recruitment materials will be
offered in English and Spanish. The estimated total number of
respondents across all 3 years is 2,400 (800 respondents each FY for FY
2024, FY 2025, and FY2026). The estimated total annual burden hours
expected across all years is 600 hours (200 hours each FY for FY 2024,
FY 2025, and FY 2026).
The survey will be conducted annually, and survey respondents will
consist of Medicare beneficiaries and non-beneficiaries (i.e.,
providers, suppliers) who participated in a hearing before an OMHA ALJ.
OMHA will draw a representative, nonredundant sample of appellants
whose cases had been closed in the first 6 months of the surveyed
fiscal year.
Annualized Burden Hour Table
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Number of Average Total
Forms (if necessary) Respondents (if Number of responses per burden per burden
necessary) respondents respondents response hours
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Beneficiaries...... 400 1 15/60 100
Non-Beneficiaries.. 400 1 15/60 100
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Total........................ ................... 800 1 ........... 200
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Sherrette A. Funn,
Paperwork Reduction Act Reports Clearance Officer, Office of the
Secretary.
[FR Doc. 2024-02397 Filed 2-5-24; 8:45 am]
BILLING CODE 4150-46-P
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