Notice2023-25191
Agency Information Collection Activities; Submission for OMB Review; Comment Request; Renewal of Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery
Primary source
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Published
November 15, 2023
Issuing agencies
Consumer Product Safety Commission
Abstract
As required by the Paperwork Reduction Act of 1995, the Consumer Product Safety Commission (CPSC or Commission) announces that the Commission has submitted to the Office of Management and Budget (OMB) a request for extension of approval of a generic clearance for the collection of qualitative feedback on agency service delivery. OMB previously approved the collection of information under control number 3041-0148. OMB's most recent extension of approval will expire on November 30, 2023. On August 28, 2023, the CPSC published a notice in the Federal Register to announce the agency's intention to seek extension of approval of the collection of information. The Commission received no comments. Therefore, by publication of this notice, the Commission announces that CPSC has submitted to the OMB a request for extension of approval of that collection of information, without change.
Full Text
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<title>Federal Register, Volume 88 Issue 219 (Wednesday, November 15, 2023)</title>
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[Federal Register Volume 88, Number 219 (Wednesday, November 15, 2023)]
[Notices]
[Pages 78334-78336]
From the Federal Register Online via the Government Publishing Office [<a href="http://www.gpo.gov">www.gpo.gov</a>]
[FR Doc No: 2023-25191]
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CONSUMER PRODUCT SAFETY COMMISSION
[Docket No. 2011-0014]
Agency Information Collection Activities; Submission for OMB
Review; Comment Request; Renewal of Generic Clearance for the
Collection of Qualitative Feedback on Agency Service Delivery
AGENCY: Consumer Product Safety Commission.
ACTION: Notice.
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SUMMARY: As required by the Paperwork Reduction Act of 1995, the
Consumer
[[Page 78335]]
Product Safety Commission (CPSC or Commission) announces that the
Commission has submitted to the Office of Management and Budget (OMB) a
request for extension of approval of a generic clearance for the
collection of qualitative feedback on agency service delivery. OMB
previously approved the collection of information under control number
3041-0148. OMB's most recent extension of approval will expire on
November 30, 2023. On August 28, 2023, the CPSC published a notice in
the Federal Register to announce the agency's intention to seek
extension of approval of the collection of information. The Commission
received no comments. Therefore, by publication of this notice, the
Commission announces that CPSC has submitted to the OMB a request for
extension of approval of that collection of information, without
change.
DATES: Comments on this request for extension of approval of
information collection requirements should be submitted by December 15,
2023.
ADDRESSES: Submit comments about this request by email:
OIRA<a href="/cdn-cgi/l/email-protection#d48ba7a1b6b9bda7a7bdbbba94bbb9b6fab1bba4fab3bba2"><span class="__cf_email__" data-cfemail="a9f6dadccbc4c0dadac0c6c7e9c6c4cb87ccc6d987cec6df">[email protected]</span></a> or fax: 202-395-6881. Comments by mail
should be sent to the Office of Information and Regulatory Affairs,
Attn: OMB Desk Officer for the CPSC, Office of Management and Budget,
Room 10235, 725 17th Street NW, Washington, DC 20503. In addition,
written comments that are sent to OMB, also should be submitted
electronically at: <a href="http://www.regulations.gov">http://www.regulations.gov</a>, under Docket No. CPSC-
2023-0031, by any of the following methods:
Electronic Submissions: CPSC encourages you to submit electronic
comments to the Federal eRulemaking Portal at: <a href="https://www.regulations.gov">https://www.regulations.gov</a>. Follow the instructions for submitting comments.
CPSC typically does not accept comments submitted by electronic mail
(email), except as described below.
Mail/Hand Delivery/Courier/Confidential Written Submissions: Submit
comments by mail, hand delivery, or courier to: Office of the
Secretary, Consumer Product Safety Commission, 4330 East West Highway,
Bethesda, MD 20814; telephone: (301) 504-7479. If you wish to submit
confidential business information, trade secret information, or other
sensitive or protected information that you do not want to be available
to the public, you may submit such comments by mail, hand delivery, or
courier, or you may email them to: <a href="/cdn-cgi/l/email-protection#51322122327c3e2211322122327f363e27"><span class="__cf_email__" data-cfemail="c9aab9baaae4a6ba89aab9baaae7aea6bf">[email protected]</span></a>.
Instructions: All submissions must include the agency name and
docket number. CPSC may post all comments without change, including any
personal identifiers, contact information, or other personal
information provided, to: <a href="https://www.regulations.gov">https://www.regulations.gov</a>. Do not submit
through this website: confidential business information, trade secret
information, or other sensitive or protected information that you do
not want to be available to the public. If you wish to submit such
information, please submit it according to the instructions for mail/
hand delivery/courier/confidential written submissions.
Docket: For access to the docket to read background documents or
comments received, go to: <a href="https://www.regulations.gov">https://www.regulations.gov</a>; insert the
docket number, CPSC-2023-0031, into the ``Search'' box; and follow the
prompts.
FOR FURTHER INFORMATION CONTACT: Cynthia Gillham, Consumer Product
Safety Commission, 4330 East West Highway, Bethesda, MD 20814; (301)
504-7791, or by email to: <a href="/cdn-cgi/l/email-protection#ef9f9d8eaf8c9f9c8cc1888099"><span class="__cf_email__" data-cfemail="47373526072437342469202831">[email protected]</span></a>.
SUPPLEMENTARY INFORMATION: On August 28, 2023, the CPSC published a
notice in the Federal Register to announce the agency's intention to
seek extension of approval of the collection of information. 88 FR
58565. The Commission received no comments. CPSC seeks to renew the
following currently approved collection of information:
Title: Generic Clearance for the Collection of Qualitative Feedback
on Agency Service Delivery.
OMB Number: 3041-0148.
Type of Review: Renewal of collection.
Frequency of Response: On occasion.
Affected Public: Individuals and households, businesses and
organizations, state local or tribal governments.
Estimated Annual Burden: CPSC will use a variety of instruments and
platforms to collect information from respondents. CPSC estimates the
burden of the collection of information as follows:
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Annual
Type of collection Number of frequency per Hours per Total hours
respondents response response
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Qualitative Surveys (3)......................... 600 1 0.25 150
Focus Groups.................................... 200 1 4 800
Customer Satisfaction Surveys (3)............... 600 1 0.25 150
Usability Tests................................. 200 1 0.5 100
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Based on these estimates, the total estimated burden for the
collection of information is estimated to be 1,200 hours annually. The
annualized cost to respondents for the information collection is
$51,684 (1,200 hours x $43.07/hr), as estimated from total compensation
data available from the U.S. Bureau of Labor Statistics.\1\
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\1\ Total hourly compensation for all civilian workers is
estimated by the U.S. Bureau of Labor Statistics to be $43.07:
``Employer Costs for Employee Compensation,'' (<a href="https://www.bls.gov/news.release/archives/ecec_06162023.pdf">https://www.bls.gov/news.release/archives/ecec_06162023.pdf</a> (March 2023)).
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Description of Collection: Executive Order 12862 (Sept. 11, 1993)
encourages independent Federal agencies such as CPSC to provide service
to the public that matches or exceeds the best service available in the
private sector. To that end, CPSC seeks to renew OMB approval of a
generic clearance to collect qualitative feedback on CPSC service
delivery. Qualitative feedback means information that provides useful
insights on perceptions and opinions but does not include statistical
surveys that yield quantitative results that can be generalized to the
population of study. This collection of information is necessary to
enable CPSC to garner customer and stakeholder feedback in an
efficient, timely manner, in accordance with CPSC's commitment to
improving service delivery.
This feedback will provide insights into customer or stakeholder
perceptions, experiences, and expectations; provide an early warning of
issues with service; and help focus attention on areas where
communication, training, or changes in operations might improve
delivery of products or services. These collections will also allow for
ongoing, collaborative, and actionable
[[Page 78336]]
communications between CPSC and its customers and stakeholders.
Alberta E. Mills,
Secretary, Consumer Product Safety Commission.
[FR Doc. 2023-25191 Filed 11-14-23; 8:45 am]
BILLING CODE 6355-01-P
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