Submission for Review: 3206-0201; Federal Employees Health Benefits (FEHB) Open Season Express Interactive Voice Response (IVR) System and the Open Season Website
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Issuing agencies
Abstract
The Office of Personnel Management (OPM), Retirement Services, offers the general public and other Federal agencies the opportunity to comment on an expiring information collection request (ICR), with change: 3206-0201, Federal Employees Health Benefits (FEHB) Open Season Express Interactive Voice Response (IVR) System and the Open Season website, Open Season Online.
Full Text
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<title>Federal Register, Volume 88 Issue 218 (Tuesday, November 14, 2023)</title>
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[Federal Register Volume 88, Number 218 (Tuesday, November 14, 2023)]
[Notices]
[Pages 78069-78070]
From the Federal Register Online via the Government Publishing Office [<a href="http://www.gpo.gov">www.gpo.gov</a>]
[FR Doc No: 2023-25062]
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OFFICE OF PERSONNEL MANAGEMENT
[Docket ID: OPM-2023-0039]
Submission for Review: 3206-0201; Federal Employees Health
Benefits (FEHB) Open Season Express Interactive Voice Response (IVR)
System and the Open Season Website
AGENCY: Office of Personnel Management.
ACTION: 60-Day notice and request for comments.
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SUMMARY: The Office of Personnel Management (OPM), Retirement Services,
offers the general public and other Federal agencies the opportunity to
comment on an expiring information collection request (ICR), with
change: 3206-0201, Federal Employees Health Benefits (FEHB) Open Season
Express Interactive Voice Response (IVR) System and the Open Season
website, Open Season Online.
DATES: Comments are encouraged and will be accepted until January 16,
2024.
ADDRESSES: You may submit comments, identified by docket number and
title, by any of the following methods:
<bullet> Federal eRulemaking Portal: <a href="https://www.regulations.gov">https://www.regulations.gov</a>.
Follow the instructions for submitting comments.
Instructions: All submissions received must include the agency
name, docket number and title for this Federal Register document. The
general policy for comments and other submissions from members of the
public is to make these submissions available for public viewing on the
internet at <a href="https://www.regulations.gov">https://www.regulations.gov</a> as they are received without
change, including any personal identifiers or contact information.
FOR FURTHER INFORMATION CONTACT: A copy of this ICR with applicable
supporting documentation may be obtained by contacting the Retirement
Services Publications Team, Office of Personnel Management, 1900 E
Street NW, Room 3316-L, Washington, DC 20415, Attention: Cyrus S.
Benson, or sent via electronic mail to <a href="/cdn-cgi/l/email-protection#2b6852595e5805694e455844456b445b46054c445d"><span class="__cf_email__" data-cfemail="783b010a0d0b563a1d160b171638170815561f170e">[email protected]</span></a> or faxed to
(202)936-0401 or reached via telephone at (202) 606-4808.
SUPPLEMENTARY INFORMATION:
As required by the Paperwork Reduction Act of 1995 (Pub. L. 104-13,
44 U.S.C. chapter 35), as amended by the Clinger-Cohen Act (Pub. L.
104-106), OPM is soliciting comments for this collection (OMB No. 3206-
0201. OPM is particularly interested in comments that:
1. Evaluate whether the proposed collection of information is
necessary for the proper performance of functions of the agency,
including whether the information will have practical utility;
2. Evaluate the accuracy of the agency's estimate of the burden of
the proposed collection of information, including the validity of the
methodology and assumptions used;
3. Enhance the quality, utility, and clarity of the information to
be collected; and
4. Minimize the burden of the collection of information on those
who are to respond, including through the
[[Page 78070]]
use of appropriate automated, electronic, mechanical, or other
technological collection techniques or other forms of information
technology, e.g., permitting electronic submissions of responses.
Federal Employees Health Benefits (FEHB) Open Season Express
Interactive Voice Response (IVR) System, and the Open Season website,
Open Season Online, are used by retirees and survivors. These systems
collect information from retirees and survivors so that OPM may assist
these customers change FEHB enrollments, add dependent and other
insurance information for self and family enrollments, request plan
brochures, make changes to addresses, cancel or suspend FEHB benefits,
make payments to OPM when the FEHB payment is greater than the monthly
annuity amount, and for purposes of requesting FEHB plan accreditation
and customer satisfaction survey information.
The revision is as follows: The Open Season enrollment dates have
been updated to reflect the upcoming benefits year of 2024 and
enrollment period of November 13, 2023 through December 11, 2023.
Analysis
Agency: Retirement Operations, Retirement Services, Office of
Personnel Management.
Title: Federal Employees Health Benefits (FEHB) Open Season Express
Interactive Voice Response (IVR) System and Open Season Online.
OMB Number: 3206-0201.
Frequency: On occasion.
Affected Public: Individuals or households.
Number of Respondents: 350,100.
Estimated Time Per Respondent: 10 minutes.
Total Burden Hours: 58,350.
Office of Personnel Management.
Kayyonne Marston,
Federal Register Liaison.
[FR Doc. 2023-25062 Filed 11-13-23; 8:45 am]
BILLING CODE 6325-38-P
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