Notice2023-24315
Submission for OMB Review, Comment Request, Proposed Collection: Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery
Primary source
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Published
November 3, 2023
Issuing agencies
National Foundation on the Arts and the HumanitiesInstitute of Museum and Library Services
Abstract
The Institute of Museum and Library Services announces that the following information collection request has been submitted to the Office of Management and Budget (OMB) for review and approval in accordance with the Paperwork Reduction Act. This program helps to ensure that requested data can be provided in the desired format, reporting burden (time and financial resources) is minimized, collection instruments are clearly understood, and the impact of collection requirements on respondents can be properly assessed. This Notice proposes the approval of the Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery for the next three years. A copy of the proposed information collection request can be obtained by contacting the individual listed below in the FOR FURTHER INFORMATION CONTACT section of this Notice.
Full Text
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[Federal Register Volume 88, Number 212 (Friday, November 3, 2023)]
[Notices]
[Pages 75626-75627]
From the Federal Register Online via the Government Publishing Office [<a href="http://www.gpo.gov">www.gpo.gov</a>]
[FR Doc No: 2023-24315]
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NATIONAL FOUNDATION ON THE ARTS AND THE HUMANITIES
Institute of Museum and Library Services
Submission for OMB Review, Comment Request, Proposed Collection:
Generic Clearance for the Collection of Qualitative Feedback on Agency
Service Delivery
AGENCY: Institute of Museum and Library Services, National Foundation
on the Arts and the Humanities.
ACTION: Submission for OMB review, request for comments, collection of
information.
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SUMMARY: The Institute of Museum and Library Services announces that
the following information collection request has been submitted to the
Office of Management and Budget (OMB) for review and approval in
accordance with the Paperwork Reduction Act. This program helps to
ensure that requested data can be provided in the desired format,
reporting burden (time and financial resources) is minimized,
collection instruments are clearly understood, and the impact of
collection requirements on respondents can be properly assessed. This
Notice proposes the approval of the Generic Clearance for the
Collection of Qualitative Feedback on Agency Service Delivery for the
next three years. A copy of the proposed information collection request
can be obtained by contacting the individual listed below in the FOR
FURTHER INFORMATION CONTACT section of this Notice.
DATES: Written comments must be submitted to the office listed in the
ADDRESSES section below on or before December 03, 2023.
ADDRESSES: Written comments and recommendations for proposed
information collection requests should be sent within 30 days of
publication of this Notice to <a href="http://www.reginfo.gov/public/do/PRAMain">www.reginfo.gov/public/do/PRAMain</a>. Find
this particular information collection request by selecting ``Institute
of Museum and Library Services'' under ``Currently Under Review;'' then
check ``Only Show ICR for Public Comment'' checkbox. Once you have
found this information collection request, select ``Comment,''
[[Page 75627]]
and enter or upload your comment and information. Alternatively, please
mail your written comments to Office of Information and Regulatory
Affairs, Attn.: OMB Desk Officer for Education, Office of Management
and Budget, Room 10235, Washington, DC 20503, or call (202) 395-7316.
OMB is particularly interested in comments that help the agency to:
<bullet> Evaluate whether the proposed collection of information is
necessary for the proper performance of the functions of the agency,
including whether the information will have practical utility;
<bullet> Evaluate the accuracy of the agency's estimate of the
burden of the proposed collection of information, including the
validity of the methodology and assumptions used;
<bullet> Enhance the quality, utility, and clarity of the
information to be collected; and
<bullet> Minimize the burden of the collection of information on
those who are to respond, including through the use of appropriate
automated, electronic, mechanical, or other technological collection
techniques or other forms of information technology (e.g., permitting
electronic submission of responses).
FOR FURTHER INFORMATION CONTACT: Jake Soffronoff, Institute of Museum
and Library Services, 955 L'Enfant Plaza North SW, Suite 4000,
Washington, DC 20024-2135. Mr. Soffronoff may be reached by telephone
at 202-653-4648, or by email at <a href="/cdn-cgi/l/email-protection#f9938a969f9f8b9697969f9fb99094958ad79e968f"><span class="__cf_email__" data-cfemail="08627b676e6e7a6766676e6e486165647b266f677e">[email protected]</span></a>. Persons who are
deaf or hard of hearing (TTY users) may contact IMLS at 202-207-7858
via 711 for TTY-Based Telecommunications Relay Service.
SUPPLEMENTARY INFORMATION: The Institute of Museum and Library Services
is the primary source of federal support for the nation's libraries and
museums. We advance, support, and empower America's museums, libraries,
and related organizations through grant making, research, and policy
development. To learn more, visit <a href="http://www.imls.gov">www.imls.gov</a>.
Current Actions: This Notice proposes the approval of the Generic
Clearance for the Collection of Qualitative Feedback on Agency Service
Delivery for the next three years. It will garner qualitative customer
and stakeholder feedback in an efficient, timely manner, in accordance
with the Administration's commitment to improving service delivery. By
qualitative feedback, we mean information that provides useful insights
on perceptions and opinions but not statistical surveys that yield
quantitative results that can be generalized to the population of
study. This feedback will provide insights into customer or stakeholder
perceptions, experiences, and expectations; provide an early warning of
issues with service; and/or focus attention on areas where
communication, training, or changes in operations might improve
delivery of products or services. These collections will allow for
ongoing, collaborative and actionable communications between the Agency
and its customers and stakeholders. They will also allow feedback to
contribute directly to the improvement of program management.
Feedback collected under this generic clearance will provide useful
information, but it will not yield data that can be generalized to the
overall population. This type of generic clearance for qualitative
information will not be used for quantitative information collections
that are designed to yield statistically reliably actionable results,
such as monitoring trends over time or documenting generalizable
program performance. Such data uses require more rigorous designs that
address the target population to which generalizations will be made,
the sampling frame, the sample design (including stratification and
clustering), the precision requirements or power calculations that
justify the proposed sample size, the expected response rate, methods
for assessing potential non-response bias, the protocols for data
collection, and any testing procedures that were or will be undertaken
prior to fielding the study. Depending on the degree of influence the
results are likely to have, such collections may still be eligible for
submission for other generic mechanisms that are designed to yield
quantitative results.
The 60-day Notice was published in the Federal Register on
September 6, 2023 (88 FR 60989). No comments were received under this
Notice.
Agency: Institute of Museum and Library Services.
Title: Generic Clearance for the Collection of Qualitative Feedback
on Agency Service Delivery.
OMB Control Number: 3137-0081.
Agency Number: 3137.
Respondents/Affected Public: Individuals and Households; Businesses
and Organizations; State, Local or Tribal Governments; Museums;
Libraries.
Average Expected Annual Number of Activities: 11.
Total Number of Annual Respondents: 9,975.
Frequency of Response: Once per request.
Average Minutes per Response: 18.
Total Estimated Number of Annual Burden Hours: 2,975.
Total Annualized Capital/Startup Costs: n/a.
Cost Burden (dollars): $90,619.
Total Annual Federal Costs: $51,590.
Dated: October 31, 2023.
Suzanne Mbollo,
Grants Management Specialist, Institute of Museum and Library Services.
[FR Doc. 2023-24315 Filed 11-2-23; 8:45 am]
BILLING CODE 7036-01-P
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