Notice2023-23756
Submission for OMB Review; Comment Request; Notice of Request for Extension of Previously Approved Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery
Primary source
Metadata and text below are from the Federal Register, a public-domain U.S. government work. Always verify the official published version before relying on it for any legal matter.
Published
October 27, 2023
Issuing agencies
International Trade Commission
Abstract
This notice announces the intention of the U.S. International Trade Commission (Commission) to request a three-year extension, under the Paperwork Reduction Act of 1995 (the Act), of the current generic clearance for the Collection of Qualitative Feedback on Agency Service Delivery that the Office of Management and Budget (OMB) previously approved. This collection was developed as part of a Federal Government-wide effort to streamline the process for seeking feedback from the public on service delivery. The current generic survey clearance is assigned OMB Control No. 3117-0222; it will expire on March 31, 2024. The Commission requests comments concerning the proposed information collections under section 3506(c)(2)(A) of the Act; this notice describes such comments in greater detail in the supplementary information section below.
Full Text
<html>
<head>
<title>Federal Register, Volume 88 Issue 207 (Friday, October 27, 2023)</title>
</head>
<body><pre>
[Federal Register Volume 88, Number 207 (Friday, October 27, 2023)]
[Notices]
[Pages 73871-73872]
From the Federal Register Online via the Government Publishing Office [<a href="http://www.gpo.gov">www.gpo.gov</a>]
[FR Doc No: 2023-23756]
-----------------------------------------------------------------------
INTERNATIONAL TRADE COMMISSION
Submission for OMB Review; Comment Request; Notice of Request for
Extension of Previously Approved Generic Clearance for the Collection
of Qualitative Feedback on Agency Service Delivery
AGENCY: International Trade Commission.
ACTION: 60-Day notice and request for comments.
-----------------------------------------------------------------------
SUMMARY: This notice announces the intention of the U.S. International
Trade Commission (Commission) to request a three-year extension, under
the Paperwork Reduction Act of 1995 (the Act), of the current generic
clearance for the Collection of Qualitative Feedback on Agency Service
Delivery that the Office of Management and Budget (OMB) previously
approved. This collection was developed as part of a Federal
Government-wide effort to streamline the process for seeking feedback
from the public on service delivery. The current generic survey
clearance is assigned OMB Control No. 3117-0222; it will expire on
March 31, 2024. The Commission requests comments concerning the
proposed information collections under section 3506(c)(2)(A) of the
Act; this notice describes such comments in greater detail in the
supplementary information section below.
DATES: To assure that the Commission will consider your comments, it
must receive them no later than 60 days after publication of this
notice in the Federal Register.
ADDRESSES: All Commission offices are in the United States
International Trade Commission Building, 500 E Street SW, Washington,
DC. Please note the Secretary's Office will accept only electronic
filings at this time. No in-person paper-based filings or paper copies
of any electronic filings will be accepted until further notice. See
supplementary information section below for instructions on how to
submit written comments.
FOR FURTHER INFORMATION CONTACT: You may obtain copies of supporting
documents from Zachary Coughlin (<a href="/cdn-cgi/l/email-protection#eeb48f8d868f9c97c0ad819b8986828780ae9b9d879a8dc0898198"><span class="__cf_email__" data-cfemail="f5af94969d94878cdbb69a80929d999c9bb580869c8196db929a83">[email protected]</span></a> or 202-205-
3435). Hearing-impaired persons can obtain information on this matter
by contacting the Commission's TDD terminal on 202-205-1810. Persons
with mobility impairments who will need special assistance in gaining
access to the Commission should contact the Office of the Secretary at
202-205-2000. You may also obtain general information concerning the
Commission by accessing its website (<a href="https://www.usitc.gov">https://www.usitc.gov</a>).
SUPPLEMENTARY INFORMATION:
Written Comments
You may submit comments, identified by docket number MISC-034. All
submissions should be addressed to the Secretary and must conform to
the provisions of section 201.8 of the Commission's Rules of Practice
and Procedure (19 CFR 201.8). Section 201.8 and the Commission's
Handbook on Filing Procedures require that interested parties file
documents electronically on or before the filing deadline. Filings
[[Page 73872]]
must be made through the Commission's Electronic Document Information
System (EDIS, <a href="https://edis.usitc.gov">https://edis.usitc.gov</a>). Persons with questions regarding
filing should contact the Secretary at <a href="/cdn-cgi/l/email-protection#97d2d3dec4a4dff2fbe7d7e2e4fee3f4b9f0f8e1"><span class="__cf_email__" data-cfemail="4702030e14740f222b370732342e332469202831">[email protected]</span></a>.
Request for Comments
The Commission solicits comments as to: (1) Whether the proposed
information collection is necessary for the proper performance of the
Commission's functions, including whether the information will have
practical utility; (2) the accuracy of the Commission's estimate of the
burden of the proposed information collection, including the validity
of the methodology and assumptions used; (3) the quality, utility,
clarity, and design of the information to be collected; and (4)
minimization of the burden of the proposed information collection on
those who are to respond (including through the use of appropriate
automated, electronic, mechanical, or other technological forms of
information technology (e.g., permitting electronic submission of
responses)). To the extent appropriate, please cite to specific
experiences that your firm has had with other governmental surveys and
data collections.
Summary of the Proposed Information Collections
(1) Need for the Proposed Information Collections
The proposed information collection activity provides a means to
garner qualitative customer and stakeholder feedback in an efficient,
timely manner. This qualitative feedback provides useful insights on
perceptions and opinions of customers and stakeholders. The feedback
helps the Commission gain understanding into customer or stakeholder
experiences and expectations and provides an early warning of issues
with service, or focuses attention on areas where communication,
training or changes in operations might improve delivery of products or
services. These collections allow for ongoing, collaborative and
actionable communications between the Commission and its customers and
stakeholders and contribute directly to the improvement of program
management.
(2) Description of the Information To Be Collected
The solicitation of feedback will target areas such as: timeliness,
appropriateness, accuracy of information, courtesy, efficiency of
service delivery, and resolution of issues with service delivery.
Responses will be assessed to plan and inform efforts to improve or
maintain the quality of service offered to the public. If this
information is not collected, vital feedback from customers and
stakeholders on the Agency's services will be unavailable.
Feedback collected under this generic clearance provides useful
information, but it does not yield data that can be generalized to the
overall population. This type of generic clearance for qualitative
information will not be used for quantitative information collections
that are designed to yield reliably actionable results, such as
monitoring trends over time or documenting program performance. Such
data uses require more rigorous designs that address: the target
population to which generalizations will be made, the sampling frame,
the sample design (including stratification and clustering), the
precision requirements or power calculations that justify the proposed
sample size, the expected response rate, methods for assessing
potential nonresponse bias, the protocols for data collection, and any
testing procedures that were or will be undertaken prior to fielding
the study. As a general matter, information collections will not result
in any new system of records containing privacy information and will
not ask questions of a sensitive nature.
The Agency will only submit a collection for approval under this
generic clearance if it meets the following conditions:
<bullet> The collections are voluntary;
<bullet> The collections are low-burden for respondents (based on
considerations of total burden hours, total number of respondents, or
burden-hours per respondent) and are low-cost for both the respondents
and the Federal Government;
<bullet> The collections are noncontroversial and do not raise
issues of concern to other Federal agencies;
<bullet> Any collection is targeted to the solicitation of opinions
from respondents who have experience with the program or may have
experience with the program in the near future;
<bullet> Personally identifiable information (PII) is collected
only to the extent necessary and is not retained;
<bullet> Information gathered will be used only internally for
general service improvement and program management purposes and is not
intended for release outside of the agency;
<bullet> Information gathered will yield qualitative information;
the collections will not be designed or expected to yield statistically
reliable results or used as though the results are generalizable to the
population of study.
(3) Estimated Burden of the Proposed Information Collection
The Commission estimates that information collections issued under
the requested generic clearance will impose an average annual burden of
350 hours on 1000 respondents.
No record keeping burden is known to result from the proposed
collection of information.
By order of the Commission.
Issued: October 24, 2023.
Lisa R. Barton,
Secretary to the Commission.
[FR Doc. 2023-23756 Filed 10-26-23; 8:45 am]
BILLING CODE 7020-02-P
</pre><script data-cfasync="false" src="/cdn-cgi/scripts/5c5dd728/cloudflare-static/email-decode.min.js"></script></body>
</html>Indexed from Federal Register on October 27, 2023.
This is legal information, not legal advice. Laws vary by jurisdiction and change frequently. Always verify current law with official sources and consult a licensed attorney in your jurisdiction for advice on your specific situation.