Notice2023-23741
Agency Information Collection Activities: Submission for OMB Review; Comment Request
Primary source
Metadata and text below are from the Federal Register, a public-domain U.S. government work. Always verify the official published version before relying on it for any legal matter.
Published
October 27, 2023
Issuing agencies
Health and Human Services DepartmentCenters for Medicare & Medicaid Services
Abstract
The Centers for Medicare & Medicaid Services (CMS) is announcing an opportunity for the public to comment on CMS' intention to collect information from the public. Under the Paperwork Reduction Act of 1995 (PRA), federal agencies are required to publish notice in the Federal Register concerning each proposed collection of information, including each proposed extension or reinstatement of an existing collection of information, and to allow a second opportunity for public comment on the notice. Interested persons are invited to send comments regarding the burden estimate or any other aspect of this collection of information, including the necessity and utility of the proposed information collection for the proper performance of the agency's functions, the accuracy of the estimated burden, ways to enhance the quality, utility, and clarity of the information to be collected, and the use of automated collection techniques or other forms of information technology to minimize the information collection burden.
Full Text
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<title>Federal Register, Volume 88 Issue 207 (Friday, October 27, 2023)</title>
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[Federal Register Volume 88, Number 207 (Friday, October 27, 2023)]
[Notices]
[Pages 73858-73859]
From the Federal Register Online via the Government Publishing Office [<a href="http://www.gpo.gov">www.gpo.gov</a>]
[FR Doc No: 2023-23741]
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DEPARTMENT OF HEALTH AND HUMAN SERVICES
Centers for Medicare & Medicaid Services
[Document Identifier: CMS-10393, CMS-10861 and CMS-10146]
Agency Information Collection Activities: Submission for OMB
Review; Comment Request
AGENCY: Centers for Medicare & Medicaid Services, Health and Human
Services (HHS).
ACTION: Notice.
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SUMMARY: The Centers for Medicare & Medicaid Services (CMS) is
announcing an opportunity for the public to comment on CMS' intention
to collect information from the public. Under the Paperwork Reduction
Act of 1995 (PRA), federal agencies are required to publish notice in
the Federal Register concerning each proposed collection of
information, including each proposed extension or reinstatement of an
existing collection of information, and to allow a second opportunity
for public comment on the notice. Interested persons are invited to
send comments regarding the burden estimate or any other aspect of this
collection of information, including the necessity and utility of the
proposed information collection for the proper performance of the
agency's functions, the accuracy of the estimated burden, ways to
enhance the quality, utility, and clarity of the information to be
collected, and the use of automated collection techniques or other
forms of information technology to minimize the information collection
burden.
DATES: Comments on the collection(s) of information must be received by
the OMB desk officer by November 27, 2023.
ADDRESSES: Written comments and recommendations for the proposed
information collection should be sent within 30 days of publication of
this notice to <a href="http://www.reginfo.gov/public/do/PRAMain">www.reginfo.gov/public/do/PRAMain</a>. Find this particular
information collection by selecting ``Currently under 30-day Review--
Open for Public Comments'' or by using the search function.
To obtain copies of a supporting statement and any related forms
for the proposed collection(s) summarized in this notice, please access
the CMS PRA website by copying and pasting the following web address
into your web browser: <a href="https://www.cms.gov/Regulations-and-Guidance/Legislation/PaperworkReductionActof1995/PRA-Listing">https://www.cms.gov/Regulations-and-Guidance/Legislation/PaperworkReductionActof1995/PRA-Listing</a>.
FOR FURTHER INFORMATION CONTACT: William Parham at (410) 786-4669.
SUPPLEMENTARY INFORMATION: Under the Paperwork Reduction Act of 1995
(PRA) (44 U.S.C. 3501-3520), federal agencies must obtain approval from
the Office of Management and Budget (OMB) for each collection of
information they conduct or sponsor. The term ``collection of
information'' is defined in 44 U.S.C. 3502(3) and 5 CFR 1320.3(c) and
includes agency requests or requirements that members of the public
submit reports, keep records, or provide information to a third party.
Section 3506(c)(2)(A) of the PRA (44 U.S.C. 3506(c)(2)(A)) requires
federal agencies to publish a 30-day notice in the Federal Register
concerning each proposed collection of information, including each
proposed extension or reinstatement of an existing collection of
information, before submitting the collection to OMB for approval. To
comply with this requirement, CMS is publishing this notice that
summarizes the following proposed collection(s) of information for
public comment:
1. Type of Information Collection Request: Revision of a previously
approved collection; Title of Information Collection: Beneficiary and
Family Centered Data Collection; Use: To ensure the QIOs are
effectively meeting their goals, CMS collects information about
beneficiary experience receiving support from the QIOs. This is a
request to revise the information collection. The revisions to this
information collection include the deletion of the previously approved
Direct Feedback Survey and associated instructions and the General
Feedback Web Survey and associated instructions. The information
collection uses both qualitative and quantitative strategies to ensure
CMS and the QIOs understand beneficiary experiences through all
interactions with the QIO including initial contact, interim
interactions, and case closure. Information collection
[[Page 73859]]
instruments are tailored to reflect the steps in each type of process,
as well as the average time it takes to complete each process. The
information collection will:
<bullet> Allow beneficiaries to directly provide feedback about the
services they receive under the QIO program;
<bullet> Provide quality improvement data for QIOs to improve the
quality of service delivered to Medicare beneficiaries; and
<bullet> Provide evaluation metrics for CMS to use in assessing
performance of QIO contractors.
To achieve the above goals, information collection will include:
Experience Survey: The Experience Survey will be administered via
telephone and mail to beneficiaries/representatives after the Quality
of Care (Medical Record Review) complaint/Immediate Advocacy/appeal
case has been closed. The goal of the Experience Survey is to assess
beneficiary overall and specific experiences with the BFCC QIOs. Form
Number: CMS-10393 (OMB control number: 0938-1177); Frequency: Once;
Affected Public: Individuals or households; Number of Respondents:
9,000; Number of Responses: 9,000; Total Annual Hours: 2,250. (For
policy questions regarding this collection, contact Renee Graves-Dorsey
at 410-786-7142.)
2. Type of Information Collection Request: New collection (Request
for a new OMB control number); Title of Information Collection:
Medicare Health Outcomes Survey Field Test; Use: CMS is required to
collect and report quality and performance of Medicare health plans
under provisions of the Social Security Act. Specifically, Section
1851(d) of the Act (Providing Information to Promote Informed Choice)
requires CMS to collect data for MA plan comparison, including data on
enrollee satisfaction and health outcomes, and report this information
and other plan quality and performance indicators to Medicare
beneficiaries prior to the annual enrollment period. The HOS meets the
requirement for collecting and publicly reporting quality and other
performance indicators, as HOS survey measures are incorporated into
the Medicare Part C Star Ratings that are published each fall for
consumers on the Medicare website.
This request is to conduct a field test with the goal of evaluating
the measurement properties of new survey items, and the effects of new
content and a web-based mode on response patterns and measure scores as
compared to existing HOS survey items and protocols. Within each of the
proposed field test protocol arms, there will be two versions of the
questionnaire (see Attachments A and B) that will be identical except
for slight differences in selected items where empirical data are
needed to ascertain which of the two versions produces the best results
(see Attachment C). The two versions of the questionnaire will test
alternatives for selected new survey content that will potentially
enhance and refine existing measures, allow CMS to develop new and
methodologically simpler cross-sectional and longitudinal measures,
expand on CMS's measurement of physical functioning and mental health,
and add to CMS's efforts to measure and address health equity.
The data collected in this field test will be used by CMS to inform
decisions on possible changes to HOS content and survey administration
procedures. The items in the questionnaire reflect current health
priorities and would provide CMS with data to study new longitudinal
PROMs, cross-sectional measures, and enhancements to existing HOS
measures for MA plans to use as a focus of their quality improvement
efforts. Potential new measures derived from new HOS items will go
through the Measures Under Consideration (MUC) process and rule-making
before they are added to Star Ratings. Form Number: CMS-10861 (OMB
Control Number: 0938-New); Frequency: Once; Affected Public:
Individuals and Households; Number of Respondents: 136; Number of
Responses: 6,800; Total Annual Hours: 2,267. (For policy questions
regarding this collection contact Kimberly DeMichele at 410-786-4286.)
3. Type of Information Collection Request: Extension of a currently
approved collection; Title of Information Collection: Notice of Denial
of Medicare Prescription Drug Coverage; Use: Part D plan sponsors are
required to issue the Notice of Denial of Medicare Prescription Drug
Coverage notice when a request for a prescription drug or payment is
denied, in whole or in part. The written notice must include a
statement, in understandable language, the reasons for the denial and a
description of the appeals process.
The purpose of this notice is to provide information to enrollees
when prescription drug coverage has been denied, in whole or in part,
by their Part D plans. The notice must be readable, understandable, and
state the specific reasons for the denial. The notice must also remind
enrollees about their rights and protections related to requests for
prescription drug coverage and include an explanation of both the
standard and expedited redetermination processes and the rest of the
appeal process. Form Number: CMS-10146 (OMB control number 0938-0976);
Frequency: Daily; Affected Public: Private sector (Business or other
for-profits); Number of Respondents: 743; Total Annual Responses:
2,631,728; Total Annual Hours: 657,932. (For policy questions regarding
this collection contact: Coretta Edmondson at 410-786-0512.)
Dated: October 24, 2023.
William N. Parham, III,
Director, Paperwork Reduction Staff, Office of Strategic Operations and
Regulatory Affairs.
[FR Doc. 2023-23741 Filed 10-26-23; 8:45 am]
BILLING CODE 4120-01-P
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