Notice2023-23241
Information Collection: NASA Earth Observing System Data and Information System 2023 Customer Satisfaction Questionnaire
Primary source
Metadata and text below are from the Federal Register, a public-domain U.S. government work. Always verify the official published version before relying on it for any legal matter.
Published
October 20, 2023
Issuing agencies
National Aeronautics and Space Administration
Abstract
The National Aeronautics and Space Administration, as part of its continuing effort to reduce paperwork and respondent burden, invites the general public and other Federal agencies to take this opportunity to comment on proposed and/or continuing information collections.
Full Text
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<title>Federal Register, Volume 88 Issue 202 (Friday, October 20, 2023)</title>
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[Federal Register Volume 88, Number 202 (Friday, October 20, 2023)]
[Notices]
[Page 72539]
From the Federal Register Online via the Government Publishing Office [<a href="http://www.gpo.gov">www.gpo.gov</a>]
[FR Doc No: 2023-23241]
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NATIONAL AERONAUTICS AND SPACE ADMINISTRATION
[Notice: 23-106]
Information Collection: NASA Earth Observing System Data and
Information System 2023 Customer Satisfaction Questionnaire
AGENCY: National Aeronautics and Space Administration (NASA).
ACTION: Notice of information collection.
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SUMMARY: The National Aeronautics and Space Administration, as part of
its continuing effort to reduce paperwork and respondent burden,
invites the general public and other Federal agencies to take this
opportunity to comment on proposed and/or continuing information
collections.
DATES: Comments are due by November 20, 2023.
ADDRESSES: Written comments and recommendations for this information
collection should be sent within 30 days of publication of this notice
to <a href="http://www.reginfo.gov/public/do/PRAMain">www.reginfo.gov/public/do/PRAMain</a>. Find this particular information
collection by selecting ``Currently under 30-day Review--Open for
Public Comments'' or by using the search function.
FOR FURTHER INFORMATION CONTACT: Requests for additional information or
copies of the information collection instrument(s) and instructions
should be directed to Bill Edwards-Bodmer, NASA Clearance Officer, NASA
Headquarters, 300 E Street SW, JF0000, Washington, DC 20546, 757-864-
7998, or <a href="/cdn-cgi/l/email-protection#4c2e6229283b2d3e283f612e232821293e0c222d3f2d622b233a"><span class="__cf_email__" data-cfemail="f795d992938096859384da9598939a9285b799968496d9909881">[email protected]</span></a>.
SUPPLEMENTARY INFORMATION:
I. Abstract
The ESODIS customer satisfaction survey is performed each year
(2023 is the 20th collection) under the auspices of NASA HQ as one of
their metrics reported to OMB as a part of the Reduction of Paperwork
Act. In this survey, the public users of the EOSDIS system (through the
12 Distributed Active Archive Centers--DAACs) are encouraged to answer
specific questions that aid NASA discern the overall user satisfaction
of its Earth data system. NASA through DOI/FCG contracts the management
of this survey to a private survey entity (CFI) so that the respondents
are assured the survey and its results are collected in a unbiased
manner. The survey has two portions, a general section of questions to
understand aspects of the data system the user has engaged with, and a
second section that is created by each of the 12 DAACs so that these
centers can address specific types of questions for that science domain
community.
II. Methods of Collection
The collection of data from our respondents to wholly performed
using an on-line, internet-based system that is developed and hosted by
CFI.
III. Data
Title: The Annual EOSDIS Customer Satisfaction (ACSI) User Survey.
OMB Number: 2700-xxxx.
Type of review: New.
Affected Public: Individuals.
Estimated Annual Number of Activities: 10,000.
Estimated Number of Respondents per Activity: 1.
Annual Responses: 10,000.
Estimated Time per Response: 15 minutes.
Estimated Total Annual Burden Hours: 2,500.
Estimated Total Annual Cost: $118,000.
IV. Request for Comments
Comments are invited on: (1) Whether the proposed collection of
information is necessary for the proper performance of the functions of
NASA, including whether the information collected has practical
utility; (2) the accuracy of NASA's estimate of the burden (including
hours and cost) of the proposed collection of information; (3) ways to
enhance the quality, utility, and clarity of the information to be
collected; and (4) ways to minimize the burden of the collection of
information on respondents, including automated collection techniques
or the use of other forms of information technology.
Comments submitted in response to this notice will be summarized
and included in the request for OMB approval of this information
collection. They will also become a matter of public record.
William Edwards-Bodmer,
NASA PRA Clearance Officer.
[FR Doc. 2023-23241 Filed 10-19-23; 8:45 am]
BILLING CODE 7510-13-P
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