Rule2023-21682
Empowering Broadband Consumers Through Transparency
Primary source
Metadata and text below are from the Federal Register, a public-domain U.S. government work. Always verify the official published version before relying on it for any legal matter.
Published
October 10, 2023
Effective
October 10, 2023
Issuing agencies
Federal Communications Commission
Abstract
In this document, the Commission announces the compliance dates for the rules implementing the Infrastructure Investment and Jobs Act per the Broadband Label Order. The rules require broadband internet access service providers (providers) to display, at the point of sale, labels that disclose certain information about broadband prices, introductory rates, data allowances, and broadband speeds, and to include links to information about their network management practices, privacy policies, and the Commission's Affordable Connectivity Program.
Full Text
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<title>Federal Register, Volume 88 Issue 194 (Tuesday, October 10, 2023)</title>
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[Federal Register Volume 88, Number 194 (Tuesday, October 10, 2023)]
[Rules and Regulations]
[Page 69883]
From the Federal Register Online via the Government Publishing Office [<a href="http://www.gpo.gov">www.gpo.gov</a>]
[FR Doc No: 2023-21682]
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FEDERAL COMMUNICATIONS COMMISSION
47 CFR Part 8
[CG Docket No. 22-2; FCC 22-86; DA 23-617; FCC 23-68; FR ID 175318]
Empowering Broadband Consumers Through Transparency
AGENCY: Federal Communications Commission.
ACTION: Final rule; announcement of compliance dates.
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SUMMARY: In this document, the Commission announces the compliance
dates for the rules implementing the Infrastructure Investment and Jobs
Act per the Broadband Label Order. The rules require broadband internet
access service providers (providers) to display, at the point of sale,
labels that disclose certain information about broadband prices,
introductory rates, data allowances, and broadband speeds, and to
include links to information about their network management practices,
privacy policies, and the Commission's Affordable Connectivity Program.
DATES:
Effective date: October 10, 2023.
Compliance dates: Compliance with 47 CFR 8.1(a)(1), (a)(2), (a)(4)
through (a)(6), published at 87 FR 76959 (December 16, 2022) and
amended at 88 FR 52043 (August 7, 2023) and 88 FR 63853 (September 18,
2023), for providers with 100,000 or fewer subscriber lines is required
as of October 10, 2024 and for all other providers is required as of
April 10, 2024, except that compliance with the requirement in 47 CFR
8.1(a)(2) to make labels accessible in online account portals will not
be required for all providers until October 10, 2024. Compliance with
47 CFR 8.1(a)(3) is required for all providers as of October 10, 2024.
The Commission will publish a document in the Federal Register revising
47 CFR 8.1 to incorporate these compliance dates.
FOR FURTHER INFORMATION CONTACT: Erica H. McMahon of the Consumer and
Governmental Affairs Bureau, Consumer Policy Division, at (202) 418-
0346 or <a href="/cdn-cgi/l/email-protection#a3e6d1cac0c28deec0eec2cbcccde3c5c0c08dc4ccd5"><span class="__cf_email__" data-cfemail="6227100b01034c2f012f030a0d0c220401014c050d14">[email protected]</span></a>.
SUPPLEMENTARY INFORMATION: This document announces that the Office of
Management and Budget approved the information collection requirements
in Sec. Sec. 8.1(a)(1) through (a)(6) and (b) on September 19, 2023.
The Commission publishes this document as an announcement of the
compliance dates of the rules. In an Order on Reconsideration published
at 88 FR 63853 (September 18, 2023), the Commission affirmed its
determinations that providers must itemize monthly discretionary fees
on the label and state how much data is provided with the service plan,
as outlined by the label template. It also clarified that the
requirement to document interactions with consumers at alternate sales
channels will be deemed satisfied if, instead, the provider establishes
the business practices and processes it will follow in distributing the
label through alternative sales channels; retains training materials
and related business practice documentation for two years; and provides
such information to the Commission upon request, within 30 days. The
Commission also determined that wireless providers have the flexibility
to state ``taxes included'' or add similar language to the label
template when the provider has chosen to include taxes as part of its
base price. In addition, the Commission affirmed its determination in
the Broadband Label Order that ``enterprise service offerings or
special access services are not `mass-market retail services,' and
therefore, not covered by our label requirement.'' To request materials
in accessible formats for people with disabilities (Braille, large
print, electronic files, audio format), send an email to <a href="/cdn-cgi/l/email-protection#c6a0a5a5f3f6f286a0a5a5e8a1a9b0"><span class="__cf_email__" data-cfemail="51373232646165113732327f363e27">[email protected]</span></a>
or call the Consumer and Governmental Affairs Bureau at (202) 418-0530
(voice).
Federal Communications Commission.
Marlene Dortch,
Secretary.
[FR Doc. 2023-21682 Filed 10-5-23; 4:15 pm]
BILLING CODE 6712-01-P
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