Agency Information Collection Activities: Submission for OMB Review; Comment Request; Generic Clearance for the Multi-Modal Mixed Methods Collection of Information To Inform Agency Marketing and Outreach
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Issuing agencies
Abstract
The Federal Emergency Management Agency (FEMA) will submit the information collection abstracted below to the Office of Management and Budget for review and clearance in accordance with the requirements of the Paperwork Reduction Act of 1995. The submission seeks comments concerning gathering insights from customers and stakeholders about their perceptions, experiences, and expectations that can improve the marketing and outreach of the Agency's services and programs.
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<title>Federal Register, Volume 88 Issue 154 (Friday, August 11, 2023)</title>
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[Federal Register Volume 88, Number 154 (Friday, August 11, 2023)]
[Notices]
[Pages 54634-54635]
From the Federal Register Online via the Government Publishing Office [<a href="http://www.gpo.gov">www.gpo.gov</a>]
[FR Doc No: 2023-17281]
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DEPARTMENT OF HOMELAND SECURITY
Federal Emergency Management Agency
[Docket ID: FEMA-2023-0010; OMB No. 1660-NW131]
Agency Information Collection Activities: Submission for OMB
Review; Comment Request; Generic Clearance for the Multi-Modal Mixed
Methods Collection of Information To Inform Agency Marketing and
Outreach
AGENCY: Federal Emergency Management Agency, Department of Homeland
Security.
ACTION: 30-Day notice of new collection and request for comments.
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SUMMARY: The Federal Emergency Management Agency (FEMA) will submit the
information collection abstracted below to the Office of Management and
Budget for review and clearance in accordance with the requirements of
the Paperwork Reduction Act of 1995. The submission seeks comments
concerning gathering insights from customers and stakeholders about
their perceptions, experiences, and expectations that can improve the
marketing and outreach of the Agency's services and programs.
DATES: Comments must be submitted on or before September 11, 2023.
ADDRESSES: Written comments and recommendations for the proposed
information collection should be sent within 30 days of publication of
this notice to <a href="http://www.reginfo.gov/public/do/PRAMain">www.reginfo.gov/public/do/PRAMain</a>. Find this particular
information collection by selecting ``Currently under 30-day Review--
Open for Public Comments'' or by using the search function.
FOR FURTHER INFORMATION CONTACT: Requests for additional information or
copies of the information collection should be made to Director,
Information Management Division, 500 C St. SW, Washington, DC 20472,
email address <a href="/cdn-cgi/l/email-protection#88cecdc5c9a5c1e6eee7fae5e9fce1e7e6a5cbe7e4e4edebfce1e7e6fba5c5e9e6e9efede5ede6fcc8eeede5e9a6ece0fba6efe7fe"><span class="__cf_email__" data-cfemail="480e0d05096501262e273a25293c212726650b2724242d2b3c2127263b65052926292f2d252d263c082e2d2529662c203b662f273e">[email protected]</span></a> or
Joshua Heath, Insurance Communications
[[Page 54635]]
Specialist, Marketing & Outreach, Federal Insurance, Federal Insurance
and Mitigation Administration, 202-322-6215, <a href="/cdn-cgi/l/email-protection#711b1e021904105f19141005193117141c105f1519025f161e07"><span class="__cf_email__" data-cfemail="f59f9a869d8094db9d9094819db593909894db919d86db929a83">[email protected]</span></a>.
SUPPLEMENTARY INFORMATION: E.O. 12862 directs Federal Agencies to
provide service to the public that matches or exceeds the best service
available. Section 1(b) of E.O. 12862 requires government agencies to
``survey customers to determine the kind and quality of services they
want.'' In addition, the Foundations for Evidence-Based Policymaking
Act of 2018 (``Evidence Act'') enables agencies to collect and analyze
data to use as evidence in policymaking, as well as assess the
effectiveness and efficiency of current programs. To work continuously
to ensure that our programs are effective and meet our customers'
needs, FEMA seeks to obtain the Office of Management and Budget's (OMB)
approval of a generic clearance to collect information through mixed
methods (quantitative and qualitative) to improve marketing, outreach,
and other promotional activities of services, programs, and
opportunities offered by FEMA.
This proposed information collection previously published in the
Federal Register on May 5, 2023, at 88 FR 29143 with a 60-day public
comment period. No comments were received. The purpose of this notice
is to notify the public that FEMA will submit the information
collection abstracted below to the Office of Management and Budget for
review and clearance.
Collection of Information
Title: Generic Clearance for the Multi-Modal Mixed Methods
Collection of Information to Inform Agency Marketing and Outreach.
Type of Information Collection: New information collection.
OMB Number: 1660-NW131.
FEMA Forms: Not applicable.
Abstract: In accordance with the Evidence Act, the collected
information will equip FEMA with vital feedback from the general public
and stakeholders that will allow for evidence-based improvements to
FEMA's programs and services. FEMA will collect, analyze, and interpret
information to identify strengths and weaknesses of programs based on
current stakeholder experience and make improvements in the marketing
and other promotional activities based on feedback.
Affected Public: Individuals and households, business or other for-
profit, Federal Government, State, local or Tribal government, non-
profit institutions.
Estimated Number of Respondents: 45,600.
Estimated Number of Responses: 45,600.
Estimated Total Annual Burden Hours: 7,861.
Estimated Total Annual Respondent Cost: $374,020.
Estimated Respondents' Operation and Maintenance Costs: $0.
Estimated Respondents' Capital and Start-Up Costs: $0.
Estimated Total Annual Cost to the Federal Government: $748,830.
Comments
Comments may be submitted as indicated in the ADDRESSES caption
above. Comments are solicited to (a) evaluate whether the proposed data
collection is necessary for the proper performance of the Agency,
including whether the information shall have practical utility; (b)
evaluate the accuracy of the Agency's estimate of the burden of the
proposed collection of information, including the validity of the
methodology and assumptions used; (c) enhance the quality, utility, and
clarity of the information to be collected; and (d) minimize the burden
of the collection of information on those who are to respond, including
through the use of appropriate automated, electronic, mechanical, or
other technological collection techniques or other forms of information
technology, e.g., permitting electronic submission of responses.
Millicent Brown Wilson,
Records Management Branch Chief, Office of the Chief Administrative
Officer, Mission Support, Federal Emergency Management Agency,
Department of Homeland Security.
[FR Doc. 2023-17281 Filed 8-10-23; 8:45 am]
BILLING CODE 9111-52-P
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