Proposed Extension of Information Collection; Department of Labor Generic Clearance for the Collection of Feedback on Agency Service Delivery
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Abstract
The Department of Labor (DOL), as part of its continuing effort to reduce paperwork and respondent burden, conducts a pre- clearance request for comment to provide the public and Federal agencies with an opportunity to comment on proposed collections of information in accordance with the Paperwork Reduction Act of 1995. This request helps to ensure that: requested data can be provided in the desired format; reporting burden (time and financial resources) is minimized; collection instruments are clearly understood; and the impact of collection requirements on respondents can be properly assessed. Currently, the Office of the Assistant Secretary for Administration and Management (OASAM) is soliciting comments on the information collection for the Department of Labor Generic Clearance for the Collection of Feedback on Agency Service Delivery.
Full Text
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<title>Federal Register, Volume 88 Issue 142 (Wednesday, July 26, 2023)</title>
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[Federal Register Volume 88, Number 142 (Wednesday, July 26, 2023)]
[Notices]
[Pages 48265-48267]
From the Federal Register Online via the Government Publishing Office [<a href="http://www.gpo.gov">www.gpo.gov</a>]
[FR Doc No: 2023-15779]
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DEPARTMENT OF LABOR
[OMB Control No. 1225-0088]
Proposed Extension of Information Collection; Department of Labor
Generic Clearance for the Collection of Feedback on Agency Service
Delivery
AGENCY: Office of the Assistant Secretary for Administration and
Management, Labor.
[[Page 48266]]
ACTION: Request for public comments.
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SUMMARY: The Department of Labor (DOL), as part of its continuing
effort to reduce paperwork and respondent burden, conducts a pre-
clearance request for comment to provide the public and Federal
agencies with an opportunity to comment on proposed collections of
information in accordance with the Paperwork Reduction Act of 1995.
This request helps to ensure that: requested data can be provided in
the desired format; reporting burden (time and financial resources) is
minimized; collection instruments are clearly understood; and the
impact of collection requirements on respondents can be properly
assessed. Currently, the Office of the Assistant Secretary for
Administration and Management (OASAM) is soliciting comments on the
information collection for the Department of Labor Generic Clearance
for the Collection of Feedback on Agency Service Delivery.
DATES: All comments must be received on or before September 25, 2023.
ADDRESSES: Electronic submission: You may submit comments and
attachments electronically at <a href="http://www.regulations.gov">http://www.regulations.gov</a>. Follow the
online instructions for submitting comments. A copy of this ICR with
applicable supporting documentation; including a description of the
likely respondents, proposed frequency of response, and estimated total
burden may be obtained free by contacting Nicole Bouchet by telephone
at (202) 693-0213 (this is not a toll-free number), or by email at
<a href="/cdn-cgi/l/email-protection#81c5cecdded1d3c0ded1d4c3cdc8c2c1e5eeedafe6eef7"><span class="__cf_email__" data-cfemail="5612191a09060417090603141a1f151632393a78313920">[email protected]</span></a>. Submit written comments about, or requests for
a copy of, this ICR by mail or courier to the U.S. Department of Labor,
Office of the Assistant Secretary for Administration and Management,
Room N1301, 200 Constitution Avenue NW, Washington, DC 20210; by email:
<a href="/cdn-cgi/l/email-protection#cb8f8487949b998a949b9e898782888bafa4a7e5aca4bd"><span class="__cf_email__" data-cfemail="8dc9c2c1d2dddfccd2ddd8cfc1c4cecde9e2e1a3eae2fb">[email protected]</span></a>.
All submissions received must include the agency name and OMB
Control Number 1225-0088.
FOR FURTHER INFORMATION CONTACT: Nicole Bouchet, Acting Departmental
Clearance Officer by telephone at 202-693-0213 (this is not a toll-free
number), or by email at <a href="/cdn-cgi/l/email-protection#30747f7c6f6062716f6065727c797370545f5c1e575f46"><span class="__cf_email__" data-cfemail="1652595a49464457494643545a5f555672797a38717960">[email protected]</span></a>.
SUPPLEMENTARY INFORMATION:
I. Background
This information collection activity will be used to garner
customer and stakeholder feedback in accordance with the
Administration's commitment to improving service delivery. The feedback
sought is information that provides useful insights on perceptions and
opinions, but are not used as statistical surveys that yield
quantitative results that can be generalized to the population of
study. These collections will:
Provide insights into customer or stakeholder perceptions,
experiences, and expectations; provide an early warning of issues with
service; focus attention on areas where communication, training, or
changes, in operations might improve delivery of products or services;
provide ongoing, collaborative, and actionable communications between
the DOL and its customers and stakeholders.
These collections will also allow feedback to contribute directly
to the improvement of program management. Feedback collected under this
generic clearance will provide useful information, but it will not
yield data that can be generalized to the overall population.
This type of generic clearance for feedback information will not be
designed to yield reliably actionable results such as, for example,
monitoring trends over time or documenting program performance. Those
sorts of data usages require more rigorous designs that address: The
target population to which generalizations will be made; the sampling
frame; the sample design (including stratification and clustering); the
precision requirements or power calculations that justify the proposed
sample size; the expected response rate; methods for assessing
potential nonresponse bias; the protocols for data collection; and any
testing procedures that were or will be undertaken prior fielding the
study.
Depending on the degree of influence the results are likely to
have, such collections may still be eligible for submission for other
generic mechanisms that are designed to yield quantitative result.
This information collection is subject to the PRA. A Federal agency
generally cannot conduct or sponsor a collection of information, and
the public is generally not required to respond to an information
collection, unless the OMB approves it and displays a currently valid
OMB Control Number. In addition, notwithstanding any other provisions
of law, no person shall generally be subject to penalty for failing to
comply with a collection of information that does not display a valid
OMB Control Number. See 5 CFR 1320.5(a) and 1320.6.
DOL seeks PRA authorization for this information collection for
three (3) years. OMB authorization for an ICR cannot be for more than
three (3) years without renewal. The DOL notes that information
collection requirements submitted to the OMB for existing ICRs receive
a month-to-month extension while they undergo review.
II. Desired Focus of Comments
OASAM is soliciting comments concerning the proposed information
collection. OASAM is particularly interested in comments that:
<bullet> Evaluate whether the collection of information is
necessary for the proper performance of the functions of the Agency,
including whether the information has practical utility;
<bullet> Evaluate the accuracy of OASAM's estimate of the burden
related to the information collection, including the validity of the
methodology and assumptions used in the estimate;
<bullet> Suggest methods to enhance the quality, utility, and
clarity of the information to be collected; and
<bullet> Minimize the burden of the information collection on those
who are to respond, including through the use of appropriate automated,
electronic, mechanical, or other technological collection techniques or
other forms of information technology, e.g., permitting electronic
submission of responses.
Background documents related to this information collection request
are available at <a href="https://regulations.gov">https://regulations.gov</a> and at DOL-OASAM, located at
Office of the Assistant Secretary for Administration and Management,
Room N1301, Washington, DC 20210. Questions about the information
collection requirements may be directed to the person listed in the FOR
FURTHER INFORMATION section of this notice.
III. Current Actions
This information collection request concerns the Department of
Labor's Generic Clearance for the Collection of Feedback on Agency
Service Delivery. OASAM has updated the data with respect to the number
of respondents, responses, burden hours, and burden costs supporting
this information collection request from the previous information
collection request.
Type of Review: Extension.
Agency: DOL--OASAM.
Title of Collection: Department of Labor Generic Clearance for the
Collection of Feedback on Agency Service Delivery.
OMB Number: 1225-0088.
Affected Public: Individuals or Households; Business or other for-
profit; Not-for-profit Institutions; State, Local or Tribal Government.
Number of Respondents: 400,000.
Number of Responses: 400,000.
Annual Burden Hours: 40,000 hours.
Annual Respondent or Recordkeeper Cost: $0.
[[Page 48267]]
Comments submitted in response to this notice will be summarized in
the request for Office of Management and Budget approval of the
proposed information collection request; they will become a matter of
public record and will be available at <a href="https://www.reginfo.gov">https://www.reginfo.gov</a>.
(Authority: 44 U.S.C. 3507(a)(1)(D))
Nicole Bouchet,
Acting Departmental Clearance Officer.
[FR Doc. 2023-15779 Filed 7-25-23; 8:45 am]
BILLING CODE 4510-23-P
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