Notice2023-10503
Proposed Agency Information Collection Activities; Comment Request
Primary source
Metadata and text below are from the Federal Register, a public-domain U.S. government work. Always verify the official published version before relying on it for any legal matter.
Published
May 17, 2023
Issuing agencies
Transportation DepartmentFederal Railroad Administration
Abstract
Under the Paperwork Reduction Act of 1995 (PRA) and its implementing regulations, this notice announces that FRA is forwarding the Information Collection Request (ICR) abstracted below to the Office of Management and Budget (OMB) for review and comment. The ICR describes the information collection and its expected burden. On March 2, 2023, FRA published a notice providing a 60-day period for public comment on the ICR.
Full Text
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<title>Federal Register, Volume 88 Issue 95 (Wednesday, May 17, 2023)</title>
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[Federal Register Volume 88, Number 95 (Wednesday, May 17, 2023)]
[Notices]
[Pages 31590-31591]
From the Federal Register Online via the Government Publishing Office [<a href="http://www.gpo.gov">www.gpo.gov</a>]
[FR Doc No: 2023-10503]
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DEPARTMENT OF TRANSPORTATION
Federal Railroad Administration
[Docket No. FRA-2023-0002-N-6]
Proposed Agency Information Collection Activities; Comment
Request
AGENCY: Federal Railroad Administration (FRA), Department of
Transportation (DOT).
ACTION: Notice of information collection; request for comment.
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SUMMARY: Under the Paperwork Reduction Act of 1995 (PRA) and its
implementing regulations, this notice announces that FRA is forwarding
the Information Collection Request (ICR) abstracted below to the Office
of Management and Budget (OMB) for review and comment. The ICR
describes the information collection and its expected burden. On March
2, 2023, FRA published a notice providing a 60-day period for public
comment on the ICR.
DATES: Interested persons are invited to submit comments on or before
June 16, 2023.
ADDRESSES: Written comments and recommendations for the proposed ICR
should be sent within 30 days of publication of this notice to
<a href="http://www.reginfo.gov/public/do/PRAMain">www.reginfo.gov/public/do/PRAMain</a>. Find the particular ICR by selecting
``Currently under 30-day Review--Open
[[Page 31591]]
for Public Comments'' or by using the search function.
FOR FURTHER INFORMATION CONTACT: Ms. Arlette Mussington, Information
Collection Clearance Officer, at email: <a href="/cdn-cgi/l/email-protection#b4d5c6d8d1c0c0d19ad9c1c7c7dddad3c0dbdaf4d0dbc09ad3dbc2"><span class="__cf_email__" data-cfemail="82e3f0eee7f6f6e7aceff7f1f1ebece5f6edecc2e6edf6ace5edf4">[email protected]</span></a> or
telephone: (571) 609-1285 or Ms. Joanne Swafford, Information
Collection Clearance Officer, at email: <a href="/cdn-cgi/l/email-protection#23494c424d4d460d50544245454c514763474c570d444c55"><span class="__cf_email__" data-cfemail="80eaefe1eeeee5aef3f7e1e6e6eff2e4c0e4eff4aee7eff6">[email protected]</span></a> or
telephone: (757) 897-9908.
SUPPLEMENTARY INFORMATION: The PRA, 44 U.S.C. 3501-3520, and its
implementing regulations, 5 CFR part 1320, require Federal agencies to
issue two notices seeking public comment on information collection
activities before OMB may approve paperwork packages. See 44 U.S.C.
3506, 3507; 5 CFR 1320.8 through 1320.12. On March 2, 2023, FRA
published a 60-day notice in the Federal Register soliciting public
comment on the ICR for which it is now seeking OMB approval. See 88 FR
13224. FRA has received no comments related to the proposed collection
of information.
Before OMB decides whether to approve this proposed collection of
information, it must provide 30-days' notice for public comment.
Federal law requires OMB to approve or disapprove paperwork packages
between 30 and 60 days after the 30-day notice is published. 44 U.S.C.
3507(b)-(c); 5 CFR 1320.10(b); see also 60 FR 44978, 44983, Aug. 29,
1995. OMB believes the 30-day notice informs the regulated community to
file relevant comments and affords the agency adequate time to digest
public comments before it renders a decision. 60 FR 44983, Aug. 29,
1995. Therefore, respondents should submit their respective comments to
OMB within 30 days of publication to best ensure having their full
effect.
Comments are invited on the following ICR regarding: (1) Whether
the information collection activities are necessary for FRA to properly
execute its functions, including whether the information will have
practical utility; (2) the accuracy of FRA's estimates of the burden of
the information collection activities, including the validity of the
methodology and assumptions used to determine the estimates; (3) ways
for FRA to enhance the quality, utility, and clarity of the information
being collected; and (4) ways to minimize the burden of information
collection activities on the public, including the use of automated
collection techniques or other forms of information technology.
The summary below describes the ICR that FRA will submit for OMB
clearance as the PRA requires:
Title: Generic Clearance for the Collection of Qualitative Feedback
on Agency Service.
OMB Control Number: 2130-0593.
Abstract: This collection of information is necessary to enable FRA
to garner customer and stakeholder feedback in an efficient, timely
manner, consistent with its commitment to improving service delivery.
The information collected from FRA's customers and stakeholders will
help ensure users have an effective, efficient, and satisfying
experience with FRA's programs. This feedback will provide insights
into customer and stakeholder perceptions, experiences, and
expectations, provide an early indicator of issues with service, and
focus attention on areas where communication, training or changes in
operations might improve delivery of products or services. This
collection will allow ongoing, collaborative, and actionable
communications between FRA and its customers and stakeholders. It also
allows feedback to contribute directly to the improvement of program
management. If this information is not collected, vital feedback from
customers and stakeholders on FRA's services will be unavailable.
Improving FRA's programs requires ongoing assessment of service
delivery. FRA will collect, analyze, and interpret information gathered
through this generic clearance to identify strengths and weaknesses of
current services and make improvements to service delivery based on
feedback. The solicitation of feedback will target areas such as:
timeliness, appropriateness, information accuracy, courtesy, service
delivery efficiency, and issue resolution. FRA will assess responses in
order to plan and inform efforts seeking to improve the quality of
service offered to the public.
FRA will only submit a collection for approval under this generic
clearance under the following conditions:
<bullet> The information gathered is only used internally for
general service improvement and program management purposes and is not
intended for public release;
<bullet> The information gathered is not used to substantially
inform significant policy decisions;
<bullet> The information gathered will yield qualitative
information; FRA will not design the collection or expect it to yield
statistically reliable results or use it as though the results are
generalizable to the study population;
<bullet> Participation in the collection is voluntary;
<bullet> The collection is low-burden for respondents (based on
considerations of total burden hours, total number of respondents, or
burden-hours per respondent) and is low-cost for both the respondents
and the Federal Government;
<bullet> The collection is non-controversial and does not raise
issues of concern to other Federal agencies;
<bullet> The collection is directed to the solicitation of opinions
from respondents who have experience with the OMB program or may have
experience with the OMB program soon after receiving the collection;
and
<bullet> With the exception of information needed to provide
remuneration for focus group participants and cognitive laboratory
studies, personally identifiable information (PII) is collected only to
the extent necessary and is not retained by FRA.
Type of Request: Extension without change (revised estimates) of a
currently approved collection.
Affected Public: Individuals and Households, Businesses and
Organizations, State, Local or Tribal Governments.
Form(s): N/A.
Respondent Universe: 5,750.
Frequency of Submission: Once per request.
Total Estimated Annual Responses: 5,750.
Total Estimated Annual Burden: 475 hours.
FRA informs all interested parties that it may not conduct or
sponsor, and a respondent is not required to respond to, a collection
of information that does not display a currently valid OMB control
number.
Authority: 44 U.S.C. 3501-3520.
Brett A. Jortland,
Deputy Chief Counsel.
[FR Doc. 2023-10503 Filed 5-16-23; 8:45 am]
BILLING CODE 4910-06-P
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