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Notice2023-10164

Privacy Act of 1974; System of Records

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Published
May 12, 2023
Effective
June 12, 2023

Issuing agencies

Corporation for National and Community Service

Abstract

In accordance with the Privacy Act of 1974, as amended, the Office of External Affairs of the Corporation for National and Community Service (operating as AmeriCorps) proposes to establish a new system of records titled "CNCS-05-OEA-SNPE Social Network and Public Engagement System of Records." This system of records allows AmeriCorps to maintain information that individuals share voluntarily with AmeriCorps when they engage in activities promoted by AmeriCorps or interact with AmeriCorps via social networks channels. It also allows AmeriCorps to retain individuals' user account information, when login is required for access to the services provided by AmeriCorps' websites.

Full Text

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<title>Federal Register, Volume 88 Issue 92 (Friday, May 12, 2023)</title>
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[Federal Register Volume 88, Number 92 (Friday, May 12, 2023)]
[Notices]
[Pages 30728-30730]
From the Federal Register Online via the Government Publishing Office [<a href="http://www.gpo.gov">www.gpo.gov</a>]
[FR Doc No: 2023-10164]


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CORPORATION FOR NATIONAL AND COMMUNITY SERVICE


Privacy Act of 1974; System of Records

AGENCY: Corporation for National and Community Service.

ACTION: Notice of new system of records.

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SUMMARY: In accordance with the Privacy Act of 1974, as amended, the 
Office of External Affairs of the Corporation for National and 
Community Service (operating as AmeriCorps) proposes to establish a new 
system of records titled ``CNCS-05-OEA-SNPE Social Network and Public 
Engagement System of Records.'' This system of records allows 
AmeriCorps to maintain information that individuals share voluntarily 
with AmeriCorps when they engage in activities promoted by AmeriCorps 
or interact with AmeriCorps via social networks channels. It also 
allows AmeriCorps to retain individuals' user account information, when 
login is required for access to the services provided by AmeriCorps' 
websites.

DATES: You may submit comments on or before June 12, 2023. Unless 
timely comments are received that would require a revision, this new 
system of records will become effective on June 12, 2023.

ADDRESSES: You may submit comments identified by system name and number 
by any of the following methods:
    1. Electronically through <a href="http://regulations.gov">regulations.gov</a>. Once you access 
<a href="http://regulations.gov">regulations.gov</a>, find the web page for this SORN by searching for CNCS-
05-OEA-SNPE. Follow the instructions on the website for submitting 
comments.
    2. By email at <a href="/cdn-cgi/l/email-protection#38484a514e595b41785b564b165f574e"><span class="__cf_email__" data-cfemail="8cfcfee5faedeff5ccefe2ffa2ebe3fa">[email&#160;protected]</span></a>.
    3. By mail: AmeriCorps, Attn: Bilal Razzaq, Chief Privacy Officer, 
OIT, 250 E Street SW, Washington, DC 20525.
    4. By hand delivery or courier to AmeriCorps at the address for 
mail between 9:00 a.m. and 4:00 p.m. Eastern Standard Time, Monday 
through Friday, except for Federal holidays.
    Please note that all submissions received may be posted without 
change to <a href="http://regulations.gov">regulations.gov</a>, including any personal information. 
Commenters should be careful to include in their comments only 
information that they wish to make publicly available.

FOR FURTHER INFORMATION CONTACT: If you have general questions about 
the system of records, please contact ZhuoHong Liu at <a href="/cdn-cgi/l/email-protection#f58f999c80b5969b86db929a83"><span class="__cf_email__" data-cfemail="384254514d785b564b165f574e">[email&#160;protected]</span></a>, by 
phone at 202-938-7868, or mail them to the address in the ADDRESSES 
section above. Please include the system of records' name and number.

SUPPLEMENTARY INFORMATION:

I. Background

    In accordance with the Privacy Act of 1974, 5 U.S.C. 552a, 
AmeriCorps' Office of External Affairs proposes to establish a new 
agency-wide system of records titled ``CNCS-5-OEA-SNPE Social Network 
and Public Engagement System of Records.'' This system will help 
AmeriCorps interact with the public in meaningful ways, encourage the 
wide sharing of information about AmeriCorps' programs, promote public 
engagement in AmeriCorps' programs, and recruit more volunteers to 
participate in community service. The information will also be used for 
program analytics and administrative purposes to ensure quality 
control, performance, and improve program management processes.

II. Privacy Act

    The Privacy Act codifies fair information practice principles in a 
statutory framework governing the means by which Federal Government 
agencies collect, maintain, use, and disseminate individuals' records. 
The Privacy Act applies to information that is maintained in a ``system 
of records.'' A ``system of records'' is a group of any records under 
the control of an agency from which information is retrieved by the 
name of an individual or by some identifying number, symbol, or other 
identifying particular assigned to the individual. In the Privacy Act, 
an individual is defined to encompass U.S. citizens and lawful 
permanent residents.
    AmeriCorps will share information from the system in accordance 
with the requirements of the Privacy Act. A full list of routine uses 
is included in the routine uses section of the document published with 
this notice.
    In accordance with 5 U.S.C. 552a(r), AmeriCorps has provided a 
report of this system of records to the Office of Management and Budget 
and to Congress.
    Below is the description of CNCS-05-OEA-SNPE Social Network and 
Public Engagement System of Records.

SYSTEM NAME AND NUMBER:
    CNCS-5-OEA-SNPE Social Network and Public Engagement.

SECURITY CLASSIFICATION:
    Unclassified.

SYSTEM LOCATION:
    This system of record is maintained by the Office of External 
Affairs, Department of Chief Executive Officer, AmeriCorps, 250 E 
Street SW, Washington, DC 20525.

SYSTEM MANAGER(S):
    (1) Deputy Director, Office of External Affairs, Department of 
Chief Executive Officer, 250 E Street SW, Washington, DC 20525; (2) 
Administrative Officer, Office of External Affairs, Department of Chief 
Executive Officer, 250 E Street SW, Washington, DC 20525.

AUTHORITY FOR MAINTENANCE OF THE SYSTEM:
    The National and Community Service Act of 1990, as amended (42 
U.S.C. chapter 129), the Domestic Volunteer Service Act of 1973, as 
amended (42 U.S.C. chapter 66); and Executive Order 13571.

PURPOSE(S) OF THE SYSTEM:
    The information is being collected in the system to support 
AmeriCorps' external interactions concerning its programs. The Agency 
uses social network platforms and its websites to increase its 
collaboration and transparency with the public, as well as with 
employees, members, grantees, contractors, and others who are 
interested in AmeriCorps' programs and services. The system will enable 
AmeriCorps to effectively expand its public outreach, interact with the 
public in meaningful ways, and encourage wide sharing of information 
about AmeriCorps' programs. AmeriCorps will also use the information 
for program analytics, program segmentation research, and 
administrative purposes to ensure quality control, program performance, 
and improving management processes.

CATEGORIES OF INDIVIDUALS COVERED BY THE SYSTEM:
    The system contains records about these categories of individuals: 
users of social networks who interact with AmeriCorps through the 
Agency's website, or through various social network outlets, including 
but not limited to third-party sites, services such as Meta, YouTube, 
LinkedIn, or other social media platforms. Other covered individuals 
may include those who sign on to various parts of AmeriCorps' website 
with a user identity, including but not limited to

[[Page 30729]]

sites and services such as Meta and Twitter. These may be public 
individuals, members and grantees of AmeriCorps programs, and 
AmeriCorps employees and contractors.

CATEGORIES OF RECORDS IN THE SYSTEM:
    This may include name, username, email address, IP addresses, 
location, passwords, authentication, business affiliation, demographic 
information, videos, photos, shipment address when the public 
individual requests free program promotion materials from AmeriCorps 
website, and other general user information.

RECORD SOURCE CATEGORIES:
    The information in the records is obtained from individuals who 
voluntarily interact with AmeriCorps through its website or social 
network sites and services, or who engage in the public outreach 
programs run by AmeriCorps' Office of External Affairs.

ROUTINE USES OF RECORDS MAINTAINED IN THE SYSTEM, INCLUDING CATEGORIES 
OF USERS AND PURPOSES OF SUCH USES:
    In addition to those disclosures generally permitted under 5 U.S.C. 
552a(b), all or a portion of the records or information contained in 
this system of records may be disclosed outside of AmeriCorps as a 
routine use pursuant to 5 U.S.C. 552a(b)(3) under the circumstances or 
for the purposes described below, to the extent such disclosures are 
compatible with the purposes for which the information was collected:
    A. To the U.S. Department of Justice (DOJ), including the U.S. 
Attorneys Offices, or other Federal agencies conducting litigation or 
proceedings before any court, adjudicative, or administrative body, 
when it is relevant or necessary to the litigation or proceeding and 
one of the following is a party to the litigation or has an interest in 
such litigation:
    (1) AmeriCorps;
    (2) Any employee or former employee of AmeriCorps in his/her 
official capacity;
    (3) Any employee or former employee of AmeriCorps in his/her 
individual capacity, but only when DOJ or AmeriCorps has agreed to 
represent the employee; or
    (4) The United States or any agency thereof.
    B. To a congressional office in response to an inquiry from that 
congressional office which is made at the request of the individual to 
whom the record pertains.
    C. To the National Archives and Records Administration or General 
Services Administration, pursuant to records management inspections 
conducted under the authority of 44 U.S.C. 2904 and 2906.
    D. To an agency or organization for the purpose of performing audit 
or oversight operations as authorized by law, but only such information 
as is necessary and relevant to the audit or oversight function.
    E. To the Executive Office of the President in response to an 
inquiry from that office made at the request of the subject of a 
record, or a third party on that person's behalf, or for a purpose 
compatible with the reason for which the records are collected or 
maintained.
    F. To an official of another Federal agency to provide information 
needed in the performance of official duties related to reconciling or 
reconstructing data files or to enable that agency to respond to an 
inquiry by the individual to whom the record pertains.
    G. To State, Territorial, and local governments and tribal 
organizations to provide information needed in response to a court 
order and/or for discovery purposes related to litigation, when the 
disclosure is compatible with the purpose for which the records were 
compiled.
    H. To appropriate agencies, entities, and persons when:
    (1) AmeriCorps suspects or has confirmed that there has been a 
breach of the system of records;
    (2) AmeriCorps has determined that as a result of the suspected or 
confirmed breach there is a risk of harm to individuals, AmeriCorps 
(including its information systems, programs, and operations), the 
Federal Government, or national security; and
    (3) The disclosure made to such agencies, entities, and persons is 
reasonably necessary to assist AmeriCorps in connection with its 
efforts to respond to the suspected or confirmed breach or to prevent, 
minimize, or remedy such harm.
    I. To another Federal agency or Federal entity, when AmeriCorps 
determines that information from this system of records is reasonably 
necessary to assist the recipient agency or entity in:
    (1) Responding to a suspected or confirmed breach; or
    (2) Preventing, minimizing, or remedying the risk of harm to 
individuals, the recipient agency or entity (including its information 
systems, programs, and operations), the Federal Government, or national 
security, resulting from a suspected or confirmed breach.
    J. To an appropriate Federal, State, Tribal, local, international, 
or foreign law enforcement agency or other appropriate authority 
charged with investigating or prosecuting a violation or enforcing or 
implementing a law, rule, regulation, or order, when a record, either 
on its face or in conjunction with other information, indicates a 
violation or potential violation of law, which includes criminal, 
civil, or regulatory violations and such disclosure is proper and 
consistent with the official duties of the person making the 
disclosure.
    K. To a court, magistrate, or administrative tribunal in the course 
of presenting evidence, including disclosures to opposing counsel or 
witnesses in the course of civil discovery, litigation, or settlement 
negotiations or in connection with criminal law proceedings, when it is 
relevant and necessary to the litigation or proceeding.
    L. To contractors and their agents, grantees, experts, consultants, 
and others performing or working on a contract, service, grant, 
cooperative agreement, or other assignment for AmeriCorps, when 
necessary to accomplish an agency function related to this system of 
records. Individuals provided information under this routine use are 
subject to the same requirements and limitations on disclosure as are 
applicable to AmeriCorps officers and employees.
    M. To appropriate third parties contracted by AmeriCorps to 
investigate a complaint or appeal filed by an employee or applicant, or 
to facilitate and conduct mediation or other alternative dispute 
resolution (ADR) procedures or programs.
    N. To any official or designee charged with the responsibility to 
conduct qualitative assessments at a designated statistical agency and 
other well established and trusted public or private research 
organizations, academic institutions, or agencies for an evaluation, 
study, research, or other analytical or statistical purpose.
    Disclosure to Consumer Reporting Agencies: None.

POLICIES AND PRACTICES FOR STORAGE OF RECORDS:
    AmeriCorps stores records in this system electronically. The 
records may be stored on magnetic disc, tape, and digital media.

POLICIES AND PRACTICES FOR RETRIEVAL OF RECORDS:
    Records may be retrieved by full-text search or email address.

POLICIES AND PRACTICES FOR RETENTION AND DISPOSAL OF RECORDS:
    These records are retained indefinitely until they are scheduled

[[Page 30730]]

with the National Archives and Records Administration and are eligible 
for disposition under those schedules.

ADMINISTRATIVE, TECHNICAL, AND PHYSICAL SAFEGUARDS:
    AmeriCorps safeguards records in this system according to 
applicable laws, rules, and policies, including all applicable 
AmeriCorps automated systems security and access policies. AmeriCorps 
has strict controls in place to minimize the risk of compromising the 
information that is being stored. Access to the computer system 
containing the records in this system is limited to those individuals 
who have a need to know the information for the performance of their 
official duties and who have appropriate clearances or permissions.

RECORD ACCESS PROCEDURES:
    In accordance with 45 CFR part 2508--Implementation of the Privacy 
Act of 1974, as amended, individuals wishing to access their own 
records that are stored within the system of records may contact the 
FOIA Officer/Privacy Act Officer by sending (1) an email to 
<a href="/cdn-cgi/l/email-protection#32747d7b7372515c411c555d44"><span class="__cf_email__" data-cfemail="84c2cbcdc5c4e7eaf7aae3ebf2">[email&#160;protected]</span></a> or (2) a letter addressed to the System Manager, 
Attention: Privacy Inquiry. Individuals who make a request must include 
enough identifying information (i.e., full name, current address, date, 
and signature) to locate their records, indicate that they want to 
access their records, and be prepared to confirm their identity, as 
required by 45 CFR part 2508.

CONTESTING RECORD PROCEDURES:
    All requests to contest or amend information maintained in the 
system will be directed to the FOIA Officer/Privacy Act Officer. 
Individuals who make a request must include enough identifying 
information to locate their records, in the manner described above in 
the Record Access Procedures section. Requests should state clearly and 
concisely what information is being contested, the reasons for 
contesting it, and the proposed amendment to the information.

NOTIFICATION PROCEDURES:
    Any individual desiring to contest or amend information not subject 
to exemption may contact the FOIA Officer/Privacy Act Officer via the 
contact information in the Record Access Procedures section. 
Individuals who make a request must include enough identifying 
information to locate their records, indicate that they want to be 
notified whether their records are included in the system, and be 
prepared to confirm their identity as required by 45 CFR part 2508.

EXEMPTIONS PROMULGATED FOR THE SYSTEM:
    None.

HISTORY:
    None.

Gina Cross,
Senior Agency Official for Privacy and Chief Operating Officer.
[FR Doc. 2023-10164 Filed 5-11-23; 8:45 am]
BILLING CODE P


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