Notice2023-05557
Agency Information Collection Activities: Proposed Collection; Comment Request
Primary source
Metadata and text below are from the Federal Register, a public-domain U.S. government work. Always verify the official published version before relying on it for any legal matter.
Published
March 20, 2023
Issuing agencies
Health and Human Services DepartmentCenters for Medicare & Medicaid Services
Abstract
The Centers for Medicare & Medicaid Services (CMS) is announcing an opportunity for the public to comment on CMS' intention to collect information from the public. Under the Paperwork Reduction Act of 1995 (the PRA), federal agencies are required to publish notice in the Federal Register concerning each proposed collection of information (including each proposed extension or reinstatement of an existing collection of information) and to allow 60 days for public comment on the proposed action. Interested persons are invited to send comments regarding our burden estimates or any other aspect of this collection of information, including the necessity and utility of the proposed information collection for the proper performance of the agency's functions, the accuracy of the estimated burden, ways to enhance the quality, utility, and clarity of the information to be collected, and the use of automated collection techniques or other forms of information technology to minimize the information collection burden.
Full Text
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<title>Federal Register, Volume 88 Issue 53 (Monday, March 20, 2023)</title>
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[Federal Register Volume 88, Number 53 (Monday, March 20, 2023)]
[Notices]
[Pages 16634-16635]
From the Federal Register Online via the Government Publishing Office [<a href="http://www.gpo.gov">www.gpo.gov</a>]
[FR Doc No: 2023-05557]
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DEPARTMENT OF HEALTH AND HUMAN SERVICES
Centers for Medicare & Medicaid Services
[Document Identifiers: CMS-10488]
Agency Information Collection Activities: Proposed Collection;
Comment Request
AGENCY: Centers for Medicare & Medicaid Services, Health and Human
Services (HHS).
ACTION: Notice.
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SUMMARY: The Centers for Medicare & Medicaid Services (CMS) is
announcing an opportunity for the public to comment on CMS' intention
to collect information from the public. Under the Paperwork Reduction
Act of 1995 (the PRA), federal agencies are required to publish notice
in the Federal Register concerning each proposed collection of
information (including each proposed extension or reinstatement of an
existing collection of information) and to allow 60 days for public
comment on the proposed action. Interested persons are invited to send
comments regarding our burden estimates or any other aspect of this
collection of information, including the necessity and utility of the
proposed information collection for the proper performance of the
agency's functions, the accuracy of the estimated burden, ways to
enhance the quality, utility, and clarity of the information to be
collected, and the use of automated collection techniques or other
forms of
[[Page 16635]]
information technology to minimize the information collection burden.
DATES: Comments must be received by May 19, 2023.
ADDRESSES: When commenting, please reference the document identifier or
OMB control number. To be assured consideration, comments and
recommendations must be submitted in any one of the following ways:
1. Electronically. You may send your comments electronically to
<a href="https://www.regulations.gov">https://www.regulations.gov</a>. Follow the instructions for ``Comment or
Submission'' or ``More Search Options'' to find the information
collection document(s) that are accepting comments.
2. By regular mail. You may mail written comments to the following
address: CMS, Office of Strategic Operations and Regulatory Affairs,
Division of Regulations Development, Attention: Document Identifier/OMB
Control Number:___, Room C4-26-05, 7500 Security Boulevard, Baltimore,
Maryland 21244-1850.
To obtain copies of a supporting statement and any related forms
for the proposed collection(s) summarized in this notice, please access
the CMS PRA website by copying and pasting the following web address
into your web browser: <a href="https://www.cms.gov/Regulations-and-Guidance/Legislation/PaperworkReductionActof1995/PRA-Listing">https://www.cms.gov/Regulations-and-Guidance/Legislation/PaperworkReductionActof1995/PRA-Listing</a>.
FOR FURTHER INFORMATION CONTACT: William N. Parham at (410) 786-4669.
SUPPLEMENTARY INFORMATION:
Contents
This notice sets out a summary of the use and burden associated
with the following information collections. More detailed information
can be found in each collection's supporting statement and associated
materials (see ADDRESSES).
CMS-10488 Consumer Experience Survey Data Collection
Under the PRA (44 U.S.C. 3501-3520), federal agencies must obtain
approval from the Office of Management and Budget (OMB) for each
collection of information they conduct or sponsor. The term
``collection of information'' is defined in 44 U.S.C. 3502(3) and 5 CFR
1320.3(c) and includes agency requests or requirements that members of
the public submit reports, keep records, or provide information to a
third party. Section 3506(c)(2)(A) of the PRA requires Federal agencies
to publish a 60-day notice in the Federal Register concerning each
proposed collection of information, including each proposed extension
or reinstatement of an existing collection of information, before
submitting the collection to OMB for approval. To comply with this
requirement, CMS is publishing this notice.
Information Collection
1. Type of Information Collection Request: Revision of currently
approved collection; Title of Information Collection: Consumer
Experience Survey Data Collection; Use: Section 1311(c)(4) of the
Affordable Care Act requires the Department of Health and Human
Services (HHS) to develop an enrollee satisfaction survey system that
assesses consumer experience with qualified health plans (QHPs) offered
through an Exchange. It also requires public display of enrollee
satisfaction information by the Exchange to allow individuals to easily
compare enrollee satisfaction levels between comparable plans. HHS
established the QHP Enrollee Experience Survey (QHP Enrollee Survey) to
assess consumer experience with the QHPs offered through the
Marketplaces. The survey includes topics to assess consumer experience
with the health care system such as communication skills of providers
and ease of access to health care services.
CMS developed the survey using the Consumer Assessment of Health
Providers and Systems (CAHPS[supreg]) principles (<a href="https://www.ahrq.gov/cahps/about-cahps/principles/index.html">https://www.ahrq.gov/cahps/about-cahps/principles/index.html</a>) and established an application
and approval process for survey vendors who want to participate in
collecting QHP enrollee experience data. The QHP Enrollee Survey, which
is based on the CAHPS[supreg] Health Plan Survey, will be used to (1)
help consumers choose among competing health plans, (2) provide
actionable information that the QHPs can use to improve performance,
(3) provide information that regulatory and accreditation organizations
can use to regulate and accredit plans, and (4) provide a longitudinal
database for consumer research. CMS completed two rounds of
developmental testing including 2014 psychometric testing and 2015 beta
testing of the QHP Enrollee Survey.
The psychometric testing helped determine psychometric properties
and provided an initial measure of performance for Marketplaces and
QHPs to use for quality improvement. Based on psychometric test
results, CMS further refined the questionnaire and sampling design to
conduct the 2015 beta test of the QHP Enrollee Survey. CMS previously
obtained clearance for the 2016-2023 administrations of the QHP
Enrollee Survey. At this time, CMS is requesting to renew approval for
the information collection related to the QHP Enrollee Experience
Survey in 2024-2026. These activities are necessary to ensure that CMS
fulfills legislative mandates established by section 1311(c)(4) of the
Affordable Care Act to develop an ``enrollee satisfaction survey
system'' and provide such information on Marketplace websites. CMS is
also seeking approval to remove the flu vaccine question and revise the
race and ethnicity questions to align with the 2011 HHS Data Collection
Standard for the QHP Enrollee Survey 2024 administration. Form Number:
CMS-10488 (OMB control number: 0938-1221); Frequency: Annually;
Affected Public Sector: (Individuals and Households), Private Sector
(Business or other for-profits and Not-for-profit institutions); Number
of Respondents: 97,505; Total Annual Responses: 97,505; Total Annual
Hours: 16,290. (For policy questions regarding this collection contact
Nidhi Singh Shah at 301-492-5110).
Dated: March 14, 2023.
William N. Parham, III,
Director, Paperwork Reduction Staff, Office of Strategic Operations and
Regulatory Affairs.
[FR Doc. 2023-05557 Filed 3-17-23; 8:45 am]
BILLING CODE 4120-01-P
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